My family and I stayed at the cabin the weekend of Aug 17-19th, we were a group of 6 adults and 4 children. We come to Big Bear every other year and decided to rent this cabin because the View looked amazing on the photos. It did not disappoint! We watched a few beautiful sunsets and a sunrise. Barbecuing and eating on the deck was so refreshing, 2 propane tanks were ready for us to barbecue as soon as we got there. The cabin itself was clean and comfortable. With all the reclining sofas and rocker and comfortable beds. The tri-level was pretty fun for the kids and they had fun running up and down the stairs. There is a full bathroom on each level with supplied toilet paper, hand soap. towels and a sample lotion. Kitchen is a little on the small side but comfortable enough to cook in. It has plenty of utensils and all you need to cook, eat and drink from. I made good use of the lovely tea kettle many times to heat up water for tea and coffee, although there is a coffee maker if you prefer. It is sparse on spices and condiments so bring your own. A small dish soap, roll of paper towels, 2-3 dishwasher pods and misc cleaning supplies are provided.as well as a few extra trash bags. There is a washer and dryer but no laundry supplies are provided unless you call to ask for them. You do need to bring extra towels for the jacuzzi if you are lucky enough to use it. It is located to the side room off the front door porch, when we arrived we immediately checked it as recommended only to find it empty of water. I called Destination Big Bear and they sent a spa tech over to clean and fill it up within the hour. But possibly because it was just filled it never got “hot” and was just a warm tub. We only used it for a little while on Friday because there is no lighting in the room once it gets dark. Next day after spending the day at the zoo and on the lake we tried to use it again only to not be able to unlock the combination lock. It was late afternoon so after many failed attempts to unlock the door and too late to call we just gave up on it and never really got to enjoy it. Another issue we came across was the WiFi and cable tv service. When we arrived on Friday they both worked well, come Saturday morning, No more service. Tech came by unable to fix. Finally my daughter read a message that Spectrum bill was past due. After a few calls to Destination Big Bear owner finally paid bill and service restored. Other than these few issues the cabin is great!