Áreas de la propiedad

Opiniones sobre Avalon Hide Out Big Bear~ Relaxing Fox Farm Chalet


Opiniones

7,6

Bueno

Evaluación: 10 - Excelente. 1 de 4 opiniones" "
Evaluación: 8 - Bueno. 1 de 4 opiniones" "
Evaluación: 6 - Aceptable. 2 de 4 opiniones" "
Evaluación: 4 - Mediocre. 0 de 4 opiniones" "
Evaluación: 2 - Terrible. 0 de 4 opiniones" "

7,0/10

Limpieza

Opiniones

10/10 Excelente

Mark G.

Le gustó: Limpieza
Good place to stay
Good place, accurate listing. Like staying at grandmas house. Would stay again.
Se hospedó 4 noches en diciembre de 2023
Respuesta de VrboOwner el 10 ene. 2024
Thank you for sharing your experience with us! We're delighted to hear that you found our place to be good and the listing accurate during your stay at Big Bear Vacations. It warms our hearts to know it felt like staying at Grandma's house, creating a cozy and welcoming atmosphere. We appreciate your positive feedback and look forward to the opportunity to host you again for another pleasant stay in the future.

8/10 Bueno

Douglas M.

Le gustó: Limpieza
Enjoyed our time, just a little care
Enjoyed our time there, nice cabin, just a few little issues but nothing crazy, one tv in a room wasn’t working, the dining room tables are worn out and loose, just minor details. Nothing to make our time unpleasant. Nice neighborhood
Se hospedó 3 noches en diciembre de 2021
Respuesta de VrboOwner el 4 ene. 2022
Thank you so much for sharing your kind review! Our team strives for excellence in every stay for our guests and we are so happy to hear that your experience with us was wonderful. We take all feedback to heart and have noted your feedback for improvements. Hope to see you again!

6/10 Aceptable

karina f.

No le gustó: Limpieza
Never the one to leave a bad review if unnecessary. But this house calls for one
First, we found actual POOP in the living room area. We thought that would be it. After being in the house for a while we noticed that the actual house was just too dirty and it was obvious no one had came to clean it for months ! Spider webs several places. We even found beetles/bug of some kind in one of the rooms. For the cherry on top.. we forgot our blankets at home so we had to use the ones provided. We undid the bed and there’s was hairs in the sheets and “dirt/little trash particles; which indicates the sheets WERENT change and perhaps just redid the bed with the same sheets. This is disgusting in all levels ! The TVs in the rooms wouldn’t really work and the tv in the living room was just awful.. I really do hope I get a response back because this is UNACCEPTABLE.
Respuesta de VrboOwner el 26 ago. 2020
We are so very sorry for your experience Karina. Per our communication we are looking forward to your return visit to make this up to you!

6/10 Aceptable

Lauren S.

Le gustó: Limpieza
Fun time, missing some elements
We loved spending time together as a family but the property lacked attention to detail. The kitchen light bulbs in the ceiling were burned out and the toaster didn’t work, but since it was Christmas Eve when we arrived I didn’t want to bother maintenance. Carpet was pretty dirty and vacuum in the closet was horrible. Room were comfy and beds were pretty good. I’m pretty disappointed they don’t let you leave basic kitchen items behind, it adds up to buy salt, ketchup, sugar, etc. Overall, we made great family memories though, so it was worth any little issues.
Se hospedó 3 noches en diciembre de 2019
Respuesta de VrboOwner el 25 mar. 2020
Thanks Lauren! We utilize all feedback to provide a better experience and despite the small things are thankful that you still had a great time!! Looking forward to hosting you again!