We checked in at The Seagate for a twin bed room which we believed we were booking and paid for. The staff member who checked us in, then told us that the room is a short walk away. She took us to the room and left us. Outside the building it was written the Quay Hotel, Appledore. I cannot tell you if The Seagate and The Quay hotel is the same thing but we were not awarded. The room and bathroom were not very clean. The toilet roll has not been changed, in fact the toilet paper ran out in the evening and we had to use our own tissues. The shower screen has not been wiped and rude words appeared when the screen steamed up. The sheets appeared clean but I found two small insects running around. The room was very warm and there was no fan, we could not open the window as it faces the pavement and people could see directly in, we had to leave the shutters close for privacy and safety for the night. It was very noisy till very late in the night. To sum up, we were very pleased that we were leaving first thing the next morning. We did not have much interaction with the staff apart from a brief check in and check out, so we could not comment. We had breakfast before leaving and the breakfast was fine.