6/10 Aceptable
Nick D.
12 oct. 2025
The place itself was nice though it seemed a bit more like a gilded palace, when you looked around at the details many things seemed help together loosely (every single toilet paper holder rattled, many hooks were loose, etc). Many dishes were unclean yet placed in the cabinets, including a wine glass with a massive crack down it. Fruit flies were present the moment we entered the house. Had to trouble shoot getting the heating system for the hot tub to work with support over the phone after someone had come by unannounced to try to repair it. This one upset me the most, if you are going to drop by on a couple (especially one staying for a honeymoon) you are required to communicate that you will be on site first. I messaged support and let them know this was not ok, and that I needed to be notified beforehand, only to have someone come by again unannounced. The cherry on top was when we were leaving (check out was at 10am, we were walking out the door at 10:06am). I had the property management call not once but 4 times to let me know I needed to leave for the cleanup crew to get in, they left me voicemails 2 of the 4 times, the last of which I was already off site and I told them as much just for them to say ‘oh, sorry for the trouble then’ in broken English.The amenities themself were pretty good of the house, but I won’t book another property managed by vacation alchemy again.
Nick D.
Se hospedó 4 noches en octubre de 2025