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Opiniones sobre art'otel Berlin Mitte powered by Radisson Hotels

4 out of 5

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 445 de 767 opiniones" "
Evaluación: 8 - Bueno. 265 de 767 opiniones" "
Evaluación: 6 - Aceptable. 45 de 767 opiniones" "
Evaluación: 4 - Mediocre. 7 de 767 opiniones" "
Evaluación: 2 - Terrible. 5 de 767 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

ARELI DIAZ

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo excelente, excepto servicio de alimentos muy básico.
Se hospedó 2 noches en noviembre de 2023
Respuesta de art'otel Berlin Mitte Team el 18 dic. 2023
Dear Guest,Thank you very much for your feedback. It makes us very proud to read that you were very satisfied with almost all aspects of your stay and enjoyed your visit. It would be wonderful to welcome you to our hotel again.Kind regards,art'otel Berlin Mitte Team

2/10 Terrible

Miguel

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No volveria a hospedarme alli por varias razones, la habitacion no tiene ventilacion y el aire acondicionado lo tienen apagado, el baño super pequeño y parecia una sauna. las instalaciones necesitan una mejora, el hotel se ve bastante antiguo. Los trabajadores algunos diria que son bastante ineptos, en especial diria una chica con gafas que aparte de tener bastante prepotencia, no sabia darme ningun tipo de solucion a nada, solo sabia pedir perdon !!! por el precio que tiene la noche de hotel no es nada nada aconsejable hospedarse alli
Respuesta de art'otel Berlin Mitte Team el 20 nov. 2023
Dear Guest,Thank you for your feedback on your recent stay at our hotel. It is a pity that your expectations were not fully met. We are very sorry to read that you were dissatisfied with your visit. All our rooms have the same windows, we would like to apologize again for the inconvenience with the heat. We have taken a closer look at your case. After your complaint, our team suggested that you move to our other hotel on the same street, which also had rooms with fully opening windows. You agreed to move. We are sorry that you were not completely satisfied with your visit. We would like to apologize for any inconvenience and hope to see you again.Best regards,art'otel Berlin Mitte Team

8/10 Bueno

cecilia

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy lindo hotel, buena ubicación, amables, desayuno completo, camas cómodas, solo el flush del baño se quedaba pegado y tiraba agua sino se trataba de despegar. También hubiera sido Bueno que la botella de agua fuera diaria se cortesía.
Se hospedó 3 noches en agosto de 2023
Respuesta de art'otel Berlin Mitte Team el 17 ago. 2023
Dear Guest,Thank you for taking the time to leave a review. We are happy that your expectations have been met and that you had a nice stay in our hotel. We also thank you for your constructive criticism and it would be our pleasure to welcome you back for another stay in Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Ana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2019
Respuesta de ABM el 30 oct. 2019
Dear Guest, Thank you very much for the perfect rating. We are delighted to know you had such a memorable stay and were satisfied with all aspects of it. We hope to welcome you back soon. All the best, art'otel berlin mitte Management Team

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en julio de 2019
Respuesta de ABM el 23 jul. 2019
Dear Guest, We would like to personally thank you for the perfect rating. Providing exceptional service is at the heart of what we do and it makes us very happy knowing that we exceeded your expectations. It would be wonderful to welcome you back on your next visit to Berlin. All the best, art'otel berlin mitte Management Team

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicación, personal muy amable, buenos cuartos aunque un poco angostos
Se hospedó 3 noches en mayo de 2019
Respuesta de ABM el 21 may. 2019
Dear Guest, We would like to thank you for the perfect rating and for sharing your experience with us to other travelers. It is wonderful to read you were particularly satisfied with our friendly team, our central location as well as our comfortable rooms. We are glad to know you had an overall pleasant stay and that we have managed to meet all your expectations. We would like to add that we do offer several different room categories and thus sizes. If you were to stay again with us, please do not hesitate to get in touch with the reception team onsite and ask to be shown a few room categories, so that you can choose which would suit you best for a perfect trip. It would be a pleasure to welcome you again for another memorable experience in the heart of Berlin. All the best, art'otel berlin mitte Management Team

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza
Cuando llegamos no tenian la habitacion con la cama doble sino dos camas pero lo solucionaron al momento. Se respira arte desde que entras,todo cuidado al detalle,desayuno perfecto y amplio. El equipo muy bueno.
Se hospedó 3 noches en marzo de 2019
Respuesta de ABM el 25 mar. 2019
Dear Guest, We appreciate you taking your time to share your feedback in regards to your recent stay with us. We always strive to provide the highest level of service and a home-away- from -home environment for our guests, therefore it is makes us very happy to know that you enjoyed your stay with us. It would be wonderful to get the opportunity to welcome you again. Best regards, art'otel berlin mitte Management Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Me encanto eo hotel, su personal, las habitaciones son hermosas y el desayuno muy rico! Volveria sin dudar!
Se hospedó 3 noches en enero de 2019
Respuesta de ABM el 28 ene. 2019
Dear Guest, We appreciate you taking your time to share your feedback in regards to your recent stay with us. Providing exceptional service is in the heart of what we do and it makes us very happy knowing that we met your expectations. With hope to get another opportunity to welcome you, we are sending you our best regards! art'otel berlin mitte Management Team

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en diciembre de 2018
Respuesta de ABM el 9 ene. 2019
Dear Guest, Thank you for the amazing 4 star rating on Expedia.com. We hope to get the chance and welcome you back in the near future again. Kind regards, art'otel berlin mitte Management Team

10/10 Excelente

Giorgio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Estuvo todo perfecto, supero nuestras expectativas, nos fuimos muy contentos todos
Se hospedó 3 noches en septiembre de 2018
Respuesta de ABM el 10 oct. 2018
Dear Guest, Thank you for taking time to share your online feedback with us. We are delighted to know that you enjoyed your stay with us. Providing warm welcome and exceptional stay throughout our guests’ stay is in the heart of everything we do and it is wonderful when our efforts are recognized. It would be wonderful to get the opportunity to welcome you again. Best regards art'otel berlin mitte Management Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy bueno
Todo en general, excelente opción. El personal muy amable, diseño al 100%
Se hospedó 3 noches en septiembre de 2018
Respuesta de art'otel berlin mitte Management Team el 24 sept. 2018
Dear Guest, we appreciate you taking your time to share your feedback in regards to your recent stay with us. Providing exceptional service is in the heart of what we do and it makes us very happy knowing that we met your expectations. With hope to get another opportunity to welcome you, we are sending you our best regards! art'otel berlin mitte Management Team

8/10 Bueno

Julián

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en julio de 2018
Respuesta de art'otel berlin mitte Management Team el 1 ago. 2018
Dear Guest, Thank you for the amazing 4 star rating on expedia.com. We cannot wait to welcome you back in the near future. Kind regards art'otel berlin mitte Management Team

10/10 Excelente

Lourdes, CDMX

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Todos muy amables
En general todo muy bien Comida perfecto Las camas muy rico descansaba super
Se hospedó 5 noches en marzo de 2018
Respuesta de Florian el 22 mar. 2018
Hello Lourdes, Thank you for your feedback. We are glad you were well rested in our wonderfully comfortable beds. We have a great restaurant with great chefs and I am glad you enjoyed the food. We hope to see you again, Florian Waller Guest Relation Supervisor

10/10 Excelente

Christian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 6 noches en abril de 2024
Respuesta de ABM Team el 4 may. 2024
Dear guest, We appreciate you having taken the time to review your recent stay at art'otel Berlin Mitte. Thank you for awarding us with such a perfect score! We would be more than happy to welcome you again soon on your next trip to the beautiful city of Berlin. Best wishes, Your ABM Team

10/10 Excelente

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was friendly and helpful. The room was clean and comfortable. The underground stop was right outside the door, making it easy to get around town. We had stayed at an art’otel in Munich and loved it, Which is why we chose art’otel in Berlin
Se hospedó 9 noches en abril de 2024
Respuesta de ABM el 3 may. 2024
Dear guest,Thank you for sharing such positive feedback following your stay at art'otel Berlin Mitte. It makes us happy knowing we managed to meet all your expectations, and it would be our pleasure to welcome you again. Best regards,ABM Team

8/10 Bueno

Sarah and Kevin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel was really good value and central to everything. Beds were super comfortable and the en-suite was good. Air con was ok I’d say you’d need better in very hot weather. There wasn’t an option for room service and tea & coffee was simple in the room. I think fresh water daily would have been nice. There was an empty fridge where you can store your own drinks. We really enjoyed our stay and slept very well. We stored out suitcases after checking out and staff were very friendly and accommodating.
Se hospedó 3 noches en abril de 2024
Respuesta de ABM el 3 may. 2024
Dear guest,We are delighted to know that you had such a memorable stay at our hotel. Our guests’ feedback serves as a valuable tool to improve our hotel, and your comments will be forwarded to the relevant department and discussed internally in order to improve. It would be our pleasure to welcome you again on your next visit to Berlin. Best regards,art'otel Berlin Mitte

10/10 Excelente

Sisophanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Très grande chambre, bien aménagée, grande sdb. Calme, a proximité du metro, vraiment top
Se hospedó 3 noches en abril de 2024
Respuesta de art'otel Berlin Mitte Team el 24 abr. 2024
Dear Guest,Thank you very much for all your kind words about your stay with us and for taking the time to rate us. We are proud that all your expectations were met and that you especially appreciated the spacious room, the prime location, as well as the silence. Please feel free to visit us again, we would be delighted.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a great location, fabulous, friendly and helpful staff. This is near several U-Bahn stations, The room was great, with enough space to relax. The bed was very comfortable.
Se hospedó 6 noches en febrero de 2024
Respuesta de art'otel Berlin Mitte Team el 16 abr. 2024
Dear Guest,Thank you very much for your kind feedback. We are happy that you had a good time with us and look forward to hopefully welcoming you again soon.Kind regards,art'otel Berlin Mitte Team

8/10 Bueno

Salima

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en marzo de 2024
Respuesta de art'otel Berlin Mitte Team el 8 abr. 2024
Dear Guest,Thank you very much for the review. We are pleased that you felt very comfortable at the art'otel Berlin Mitte and that many aspects of your stay were to your satisfaction. It would be a great pleasure for us to welcome you again.Kind regards,art'otel Berlin Mitte Team

8/10 Bueno

franco

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tutto quasi perfetto, colazione ottima, silenzioso, moderno e accogliente, unica pecca linea Wifi un po’ scadente
Se hospedó 3 noches en marzo de 2024
Respuesta de art'otel Berlin Mitte Team el 4 abr. 2024
Dear Guest,Thank you for providing us with your valuable feedback. We are glad to read you were satisfied with the excellent breakfast, as well as the calm room. We would also like to apologise for any inconvenience caused. Please always contact our reception team if you need anything, as they will always be happy to help you. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 Excelente

Sean Daniel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were attentive and professional. Breakfast was first class.
Se hospedó 3 noches en marzo de 2024
Respuesta de art'otel Berlin Mitte Team el 28 mar. 2024
Dear Guest,Thank you for taking the time to share your experience with other travellers. We are extremely happy to read that you were completely satisfied with your stay with us. It would be our pleasure to welcome you back for another memorable stay in Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Ismail, Northwich

Le gustó: Personal y atención
Se hospedó 4 noches en marzo de 2024
Respuesta de art'otel Berlin Mitte Team el 8 abr. 2024
Dear Guest,Thank you for taking the time to write this review and for the full score. We are always very pleased when guests feel very comfortable with us we would be very happy to see you again at the art'otel Berlin Mitte.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Jenny

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr nettes Personal, ruhiges Zimmer.
Se hospedó 2 noches en marzo de 2024
Respuesta de art'otel Berlin Mitte Team el 18 mar. 2024
Sehr geehrter Gast,herzlichen Dank, dass Ihre Wahl auf unser Hotel in der Bundeshauptstadt gefallen ist, sowie für Ihre wunderbare Bewertung via Expedia. Wir freuen uns zu erfahren, dass Ihre Erwartungen vollends erfüllt wurden. Es wäre uns eine große Freude, Sie im art'otel Berlin Mitte erneut begrüßen zu dürfen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

10/10 Excelente

Atsushi, Osaka

Se hospedó 1 noche en febrero de 2024
Respuesta de art'otel Berlin Mitte Team el 25 mar. 2024
Dear Guest,Thank you for taking the time to leave us a review. We are proud that all your expectations have been met and that you had a wonderful stay at our hotel. We hope to welcome you back on your next visit to Berlin.Kind regards,art'otel Berlin Mitte Team

6/10 Aceptable

carmelina

Le gustó: Personal y atención
My husband had work to do one night and the internet was not working and at times throughout the week, the internet was spotty and we had to go out to get a signal.
Se hospedó 4 noches en febrero de 2024
Respuesta de art'otel Berlin Mitte Team el 27 feb. 2024
Dear Guest,Thank you for your review and for sharing your experience with other travellers. We are happy to see that you had an overall enjoyable stay with us. Please always contact our 24-hour reception team, who are always happy to help. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 Excelente

Sofia

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
Unser Aufenthalt im Hotel war insgesamt äußerst angenehm. Das Personal war freundlich und zuvorkommend, die Atmosphäre ruhig und die Sauberkeit des Zimmers war einwandfrei. Die zentrale Lage des Hotels war sehr praktisch. Jedoch war das einzige Manko die Härte der Kopfkissen, die den Schlaf etwas unangenehm gestalteten. Eine Anpassung der Kissen würde sicherlich den Komfort für die Gäste verbessern. Insgesamt waren wir jedoch mit unserem Aufenthalt zufrieden und würden das Hotel gerne weiterempfehlen.
Se hospedó 2 noches en febrero de 2024
Respuesta de art'otel Berlin Mitte Team el 23 feb. 2024
Sehr geehrter Gast,vielen Dank für Ihre freundlichen Worte und dafür, dass Sie Ihre positiven Erfahrungen in unserem Hotel mit anderen Reisenden geteilt haben. Wir freuen uns, dass Sie Ihren Aufenthalt bei uns wirklich genossen haben und dass unser wertvolles Team dazu beigetragen hat, Ihren Aufenthalt zu etwas Besonderem zu machen. Wir werden Ihren Verbesserungsvorschlag an die zuständige Abteilung weiterleiten und würden uns freuen, Sie zu einem weiteren unvergesslichen Aufenthalt im Herzen von Berlin begrüßen zu dürfen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

8/10 Bueno

Desiree Susanne Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Prima
Se hospedó 1 noche en febrero de 2024
Respuesta de art'otel Berlin Mitte Team el 23 feb. 2024
Sehr geehrter Gast,herzlichen Dank dafür, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen und Erlebnisse mit uns zu teilen. Es ist wunderbar zu erfahren, dass Sie mit Ihrem Besuch bei uns so zufrieden waren und sich sehr wohlgefühlT haben. Besuchen Sie uns wieder, wir würden uns sehr freuen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

8/10 Bueno

Stephanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel itself is beautiful with a very chic bar. Staff was always friendly and willing to help. Room was standard but very clean. Only complaint was the a/c is not strong. Almost ok existent but we opened a window and survived. Great location near lots of places of interest.
Se hospedó 2 noches en febrero de 2024
Respuesta de art'otel Berlin Mitte Team el 23 feb. 2024
Dear Guest,Thank you for taking the time to leave us your feedback. We are pleased that we were able to convince you with our nice bar, the cleanliness and our helpful team. We would be delighted to welcome you back on your next visit to Berlin.Kind regards,art'otel Berlin Mitte Team

6/10 Aceptable

Stefanie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de art'otel Berlin Mitte Team el 20 feb. 2024
Sehr geehrter Gast,wir bedanken uns für Ihr Bewertung und dass Sie Ihre Erfahrung mit anderen Reisenden teilen möchten. Es ist schön zu lesen, dass Sie insgesamt einen erfreulichen Aufenthalt bei uns hatten und wir würden uns sehr freuen, Sie erneut bei uns im Haus begrüßen zu dürfen. Bleiben Sie gesund.Mit freundlichen Grüßenart'otel Berlin Mitte Team

8/10 Bueno

JOAN, Châtelaine

Se hospedó 5 noches en febrero de 2024
Respuesta de art'otel Berlin Mitte Team el 25 mar. 2024
Dear Guest,Thank you for visiting the art'otel Berlin Mitte and for taking the time to share your experience with us. We are pleased to read that you enjoyed your stay with us and we hope to welcome you back on your next visit to Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Das Personal war vom Check-in, während des Aufenthaltes und Check-out immer sehr freundlich und hilfsbereit. Die Lage ist perfekt für Sightseeing.
Se hospedó 2 noches en febrero de 2024
Respuesta de art'otel Berlin Mitte Team el 12 feb. 2024
Sehr geehrter Gast,herzlichen Dank dafür, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen mit uns zu teilen. Wir freuen uns sehr, dass Sie gänzlich mit Ihrem Aufenthalt bei uns zufrieden waren und Ihnen Schön, dass Ihnen besonders die Freundlichkeit unseres Teams, sowie die gute Lage gefallen haben. Ihre Worte teilen wir gerne mit unserem gesamten Team. Es wäre uns eine große Freude, Sie bald wieder bei uns zu begrüßen.Mit freundlichen Grüßenart'otel Berlin Mitte Team

10/10 Excelente

Kati

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de art'otel Berlin Mitte Team el 9 feb. 2024
Dear Guest,Thank you for your visit and for taking the time to share your experience at our hotel with others. We are pleased that you had a wonderful stay and that your expectations were completely fulfilled. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 Excelente

antoine

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de art'otel Berlin Mitte Team el 31 ene. 2024
Dear Guest,Thank you for taking the time to write this review. We are very happy that you were very satisfied and enjoyed your stay at our hotel. It would be wonderful if you visit us again soon.Kind regards,art'otel Berlin Mitte Team

6/10 Aceptable

Radoslaw

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
Not so good as it seems from reviews
Very strange and strong smell from the bathroom I guess it was because of some chemicals used for cleaning and sanitation. Hotel is not an upscale hotel at all, unless we are talking about the hostel as a scale Has some positive aspects very friendly staff. Nice gym and sauna though the smell in the shower area was still very very strong
Se hospedó 2 noches en enero de 2024
Respuesta de art'otel Berlin Mitte Team el 30 ene. 2024
Dear Guest,Thank you for your feedback and we hope that you had a pleasant time in Berlin. It is a pity that you were not completely satisfied with your visit. Please always contact our 24-hour reception team if you need anything, as they will always be happy to help you. Depending on availability, a room change would have been possible. We would like to apologize for any inconvenience you experienced and hope to see you again in Berlin.Best regards,art'otel Berlin Mitte Team

10/10 Excelente

Clare

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en diciembre de 2023
Respuesta de art'otel Berlin Mitte Team el 26 ene. 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Philip

Viajó por negocios
Le gustó: Limpieza, personal y atención
The rooms was dated, particularly the bathroom. The bed base made very loud creaking noises whenever I got on or off it, or moved around in it. The ‘VIP room upgrade’ was simply moving me from a street side room to a ‘courtyard’ side room. Both rooms exactly the same. They do charge a bit more for a courtyard side room but this looks very much like a made up room category in order to ‘game’ the Expedia VIP programme and be able to say they have given an upgrade when really they haven’t. Other hotels I’ve stated in give a genuine upgrade. The courtyard was nothing special and half my view was a blank white wall. And the windows didn’t open. So quite claustrophobic. Made worse by the fact the room was overheated when I arrived - thermostat set at 25 and it felt hotter than that. As I couldn’t open the windows I had to go out for two hours while the room cooled down.
Se hospedó 1 noche en enero de 2024
Respuesta de art'otel Berlin Mitte Team el 24 ene. 2024
Dear Guest,Thank you for providing us with your valuable feedback. We are very sorry that you did not enjoy your stay with us. Provoking such bad feelings is absolutely not usual to us. Please rest assured that this was an exception and not the usual standard of service, upon which we have built our high reputation. We are very sorry to read about your negative experience after you left our hotel, since our team would have tried to make your stay with us as pleasant as possible, if they knew about the inconvenience. If you have any questions, please contact our 24-hour reception team, who will always be happy to help you. Next time, please let us know your room preferences in advance so that we can fulfil your wishes and make your stay more pleasant. We would like to apologize for the inconvenience you encountered and hope that you will reconsider visiting us again so that we can give you the exceptional experience that you should have received on your first visit.Best regards,art'otel Berlin Mitte Team

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Güzel
Herşey güzel ve fiyat performans açısından memnun kaldığımız bir konaklama oldu.
Se hospedó 3 noches en enero de 2024
Respuesta de art'otel Berlin Mitte Team el 22 ene. 2024
Dear Guest,We would like to thank you for taking the time to share your impressions of your stay with us. It is so nice to read that you had such a positive impression of our hotel after your visit and we would be very pleased to see you again in Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Rekommenderas!
Trevlig atmosfär, bra läge, vänlig personal, fin frukost. Rekommenderas varmt. Här vill jag gärna bo igen.
Se hospedó 2 noches en enero de 2024
Respuesta de art'otel Berlin Mitte Team el 22 ene. 2024
Dear Guest,Thank you for sharing your experience with us and for having taken the time to rate your stay. It is always a pleasure for us to learn that our guests have enjoyed a great stay and we very much appreciate you took the time to send us your feedback. We are also very happy to know that you highly recommend our hotel and that you would love to stay here again.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Matthew

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2024
Respuesta de art'otel Berlin Mitte Team el 18 ene. 2024
Dear Guest,Thank you for taking the time to leave us a review. We are proud that all your expectations were met and that you had a pleasant stay in our hotel. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

10/10 Excelente

Gaëlle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Personnel sympa, petit déj complet, chambre propre. Rien à redire.
Se hospedó 5 noches en diciembre de 2023
Respuesta de art'otel Berlin Mitte Team el 18 ene. 2024
Dear Guest,We would like to thank you for taking the time to share your impressions of your stay with us. It is nice to read that you had a very positive impression of our hotel after your visit. With the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team

8/10 Bueno

Abdelkader

Se hospedó 1 noche en enero de 2024
Respuesta de art'otel Berlin Mitte Team el 22 ene. 2024
Dear Guest,We would like to thank you for taking the time to share your impressions of your visit with us. We are pleased that you generally felt very comfortable in our hotel and that you had a pleasant stay with us. We would be very pleased to see you again in Berlin.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Ferenc Bence

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Respuesta de art'otel Berlin Mitte Team el 29 ene. 2024
Dear Guest,We would like to thank you for taking the time to share your impressions of your visit with us. We are pleased that you felt very comfortable in our hotel and that you were very satisfied with your stay. It would be our pleasure to welcome you back for another memorable stay in the heart of Berlin.Kind regards,art'otel Berlin Mitte Team

8/10 Bueno

Eric

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de art'otel Berlin Mitte Team el 31 ene. 2024
Dear Guest,Thank you for taking the time to share your positive experience with other travellers. We are delighted that you enjoyed our hotel and that you had a great stay. We wish you all the best and would be delighted to welcome you back to our hotel.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Andrew

Se hospedó 1 noche en diciembre de 2023
Respuesta de art'otel Berlin Mitte Team el 2 ene. 2024
Dear Guest,Thank you for your nice feedback. We are very pleased that you enjoyed your stay with us and it would be wonderful if you would visit us again in the future.Kind regards,art'otel Berlin Mitte Team

2/10 Terrible

Joyce

Se hospedó 3 noches en diciembre de 2023
Respuesta de art'otel Berlin Mitte Team el 20 dic. 2023
Dear Guest,Thank you for providing us with your valuable feedback. We are sorry to read that your stay has not been 100% satisfactory. It is also a pity that you did not send us more detailed information, as this is the only way we can react to any inconvenience and improve. We would like to apologize for any inconvenience you experienced, and hopefully, you will give us another opportunity to welcome you back to improve your experience with us.Best regards,art'otel Berlin Mitte Team

8/10 Bueno

Jordan

Se hospedó 4 noches en diciembre de 2023
Respuesta de art'otel Berlin Mitte Team el 19 dic. 2023
Dear Guest,Thank you for your review and for sharing your experience with us. It is nice to read that you had an overall nice stay with us and we would be very happy to welcome you back to our hotel again.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Evmorfia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de art'otel Berlin Mitte Team el 18 dic. 2023
DearGuest,We would like to thank you for taking the time to share your impressions of your stay with us. It is nice to read that you had a very positive impression of our hotel after your visit. We would be very happy to see you again.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Alex

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommend!
Fabulous hotel. Lovely staff, great food and drink, comfortable room. The gym and sauna is not to be missed too - well fitted out, well kitted out. The hotel is also 2 mins from nearest U Bahn. Highly recommend!
Se hospedó 2 noches en diciembre de 2023
Respuesta de art'otel Berlin Mitte Team el 18 dic. 2023
Dear Guest,Thank you for taking the time to write a review about your stay at our hotel. We are pleased that you had a very pleasant stay with us overall and that your expectations were met. We are very pleased that you consider our hotel worth recommending. We hope you have returned home with brilliant memories from the holiday and to have the opportunity to welcome you in the future again.Kind regards,art'otel Berlin Mitte Team

10/10 Excelente

Mitchell

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de art'otel Berlin Mitte Team el 18 dic. 2023
Dear Guest,Thank you very much for choosing our hotel in Berlin and for your review. We are pleased that you had a pleasant time with us and hope that you were able to enjoy Berlin to the fullest. It would be a great pleasure for us to welcome you again. Kind regards,art'otel Berlin Mitte Team

6/10 Aceptable

monica

Se hospedó 3 noches en diciembre de 2023
Respuesta de art'otel Berlin Mitte Team el 2 ene. 2024
Dear Guest,Thank you for your review and for sharing your experience with others. It is nice to read that you had an overall enjoyable stay with us and with the hope to get another opportunity to welcome you again, we are sending you our best regards.art'otel Berlin Mitte Team