Dear Luis,Thank you so much for your glowing review! We're delighted that you had such a wonderful experience during your stay with us. Your perfect rating means a lot to us, and we're thrilled that you enjoyed our hotel. If your travels bring you back to the area, we would be honored to welcome you again!Kind Regards,PelinGuest Experience Team

Dear Santa Maris,We're thrilled to hear you had a fantastic experience during your stay with us! Your perfect rating means a lot to us. We're constantly striving to provide the best service possible, and it's always rewarding to receive positive feedback. If you ever find yourself back in the area, we'd love to welcome you again!Kind Regards,PelinGuest Experience Team

Dear Guest Belen Garcia del ,Thank you very much for taking the time to share your positive review about your recent vacation in Titanic Comfort Mitte Hotel. Of course we hope to welcome you all again in the near future, for many more unforgettable stay experiences! It would be our pleasure to welcome you back here for many more comfortable stay experiences!With kind regards,CRM Management

Dear Guest Luis,Thank you very much for staying with us. We are pleased to read that we were able to deliver an excellent stay. Thank you for your positive feedback about our hotel. We want you to know that we care about all the suggestions and complaints of our guests. Your negative notifications will be shared with the management. You can be sure that we will take the necessary actions.It will be a great pleasure to welcome you back again in the future.Best Regards,Crm Management

Dear Jose Manuel,Thank you very much for taking the time to share your positive review about your recent vacation in Titanic Comfort Berlin Hotel. It would be our pleasure to welcome you back here for many more comfortable stay experiences!With kind regards,CRM Management

Dear Guest Gabriela,Thank you very much for taking the time to share your positive review about your recent vacation in Titanic Comfort Mitte Hotel. We are very happy that all you expectations were fully met and that you enjoyed your time here to the fullest! Of course we hope to welcome you all again in the near future, for many more unforgettable stay experiences! It would be our pleasure to welcome you back here for many more comfortable stay experiences!With kind regards,CRM Management

Sehr geehrter Gast,für Ihren Aufenthalt, sowie für Ihre Mühe, diesen so super zu bewerten, möchten wir uns bedanken.Wir haben uns gefreut, dass Sie einen insgesamt schönen Aufenthalt bei uns hatten. Wir freuen uns schon darauf, Sie auch in Zukunft wieder bei uns zu begrüßen. Beste Grüße,CRM Management

Dear Guest Gerardo,We would like to thank you for your stay and for the effort you took to give it such a great rating.We are pleased that you had an overall pleasant stay with us.We look forward to welcoming you back again in the future.Best regards,CRM management

Dear valued guest, great to read that you had a awsome stay. We wish you all the best.

Dear Victor Ismael, we really much want to thank you, that you have taken your time to review your stay and are happy that we were able tu fully convince you. Best regards, Tino Schmidt Back Office Manager

Dear valued guest, I am sorry that you were not satisfyed with your stay. Our cozy standard rooms are well liked from our regular guests. For your next stay we can offer you one of our Business- or Superior rooms. Best regards,

Dear Marcin, I am happy to read, that you had great experience to your stay at our TITANIC Comfort Mitte. Kind regards, Tino Schmidt Back Office Manager

Lieber Gast Mohammed,vielen Dank für Ihr positives Feedback! Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,DilanGuest Experience Team

Dear Scott,Thank you for sharing your experience with us. We're delighted that you found our hotel's proximity to transit excellent and that you enjoyed our breakfast offerings.We appreciate your feedback regarding the room size. While some of our rooms may be smaller, we also offer larger rooms that may better suit your preferences during your next stay. Please feel free to inquire about our room options when booking your next visit.We look forward to the opportunity to welcome you back and ensure you have a comfortable and enjoyable stay with us.Kind regards,DilanGuest Experience Team

Dear Nicholas,Thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed our great location and service, as well as the convenience of being near the underground station.We're glad you found our bar enjoyable and the breakfast satisfactory. We appreciate your feedback regarding the size of our standard double rooms, and we're pleased to hear that despite this, you found the bed comfortable and the shower roomy.Your comments are valuable to us as we continuously strive to improve our guests' experience. We hope to have the pleasure of welcoming you back in the future and providing you with an even better stay.Kind regards,DilanGuest Experience Team

Lieber Karsten,vielen Dank für Ihr Feedback und Ihre ehrliche Bewertung.Es tut uns leid zu hören, dass die Größe unseres Zimmers nicht Ihren Erwartungen entsprochen hat. Tatsächlich bieten wir eine Auswahl an geräumigeren Zimmern für Gäste, die mehr Platz bevorzugen. Bei Ihrer nächsten Buchung können Sie gerne nach unseren größeren Zimmern fragen, wir stehen Ihnen jederzeit gerne zur Verfügung, um Ihnen ein Zimmer anzubieten, das Ihren Bedürfnissen entspricht.Wir hoffen dennoch, dass Sie Ihren Aufenthalt bei uns genossen haben und würden uns freuen, Sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Dilan,Guest Experience Team

Lieber Patrick,vielen Dank für Ihr freundliches Feedback und dafür, dass Sie sich die Zeit genommen haben, uns Ihre Eindrücke mitzuteilen.Es freut uns sehr zu hören, dass Ihnen unsere zentrale Lage in Berlin-Mitte gefallen hat und dass Sie mit unserem Service stets zufrieden waren. Ihre Anerkennung bedeutet uns viel.Wir nehmen Ihre Anmerkung bezüglich der Matratze in Ihrem Zimmer ernst und entschuldigen uns für etwaige Unannehmlichkeiten. Ihre Zufriedenheit liegt uns am Herzen, und wir werden sicherstellen, dass wir solche Aspekte verbessern, um unseren Gästen einen noch angenehmeren Aufenthalt zu bieten.Es ist schön zu wissen, dass Sie das Preis-Leistungs-Verhältnis als stimmig empfunden haben. Wir werden weiterhin hart daran arbeiten, dieses Niveau beizubehalten.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen und stehen Ihnen jederzeit gerne zur Verfügung, um sicherzustellen, dass Ihr nächster Aufenthalt noch angenehmer wird.Mit herzlichen Grüßen,Dilan,Guest Experience Team

Liebe Katrin,vielen Dank für Ihre Bewertung. Wir freuen uns zu sehen, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren. Es ist unser Ziel, jedem Gast ein hervorragendes Erlebnis zu bieten, und es ist schön zu sehen, dass wir Ihre Erwartungen erfüllt haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Dilan,Guest Experience Team

Dear yvon marcel,Thank you for sharing your feedback with us. We appreciate your comments and regret to hear that the size of your room did not meet your expectations.We want to assure you that we offer a variety of room sizes to accommodate the preferences of our guests. We have larger rooms available, and we apologize if this information was not communicated to you at the time of booking. Your comfort and satisfaction are important to us, and we would be more than happy to assist you in selecting a room that better suits your needs for your next stay.Please don't hesitate to reach out to our reservations team directly, and we will gladly assist you in finding the perfect room for your preferences.We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Kind regards,Dilan,Guest Experience Team

Dear christian,Thank you for your positive feedback! We're delighted to hear that everything met your expectations during your stay. Should you have any further comments or suggestions for improvement, please don't hesitate to let us know. We look forward to welcoming you back for another great experience in the future!Kind Regards,PelinGuest Experience Team

Dear dominique christine,Thank you for your valuable feedback! We're glad to hear that you enjoyed your stay overall. We understand your concern about the room size and would like to inform you that we offer larger rooms such as our Business and Superior rooms, which may better suit your preferences. We hope to have the opportunity to welcome you back and provide you with an even more comfortable experience in the future!Kind Regards,PelinGuest Experience Team

Dear dominique,Thank you for your feedback. We appreciate your insight and would like to inform you that we also offer larger rooms, such as our business and superior rooms, which provide more storage space for your convenience. We hope to welcome you back soon for an even more comfortable stay!Kind Regards,PelinGuest Experience Team

Dear Barbara,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our staff pleasant and helpful, and that they were able to assist you in planning your day.We're sorry to learn that the quality of our food and bathroom amenities did not meet your expectations. Your comments are valuable to us, and we will review our offerings to ensure they meet the standards our guests deserve.Regarding the room size, we understand your concerns and apologize for any inconvenience caused. We strive to provide comfortable accommodations at competitive prices, and we will take your feedback into consideration as we continue to improve.We're glad to hear that you appreciated our central location and the friendliness of our staff. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best Regards,Dilan,Guest Experience Team

Dear Francis,Thank you for taking the time to share your experience with us. We're thrilled to hear that you found your room clean and comfortable, and that our team members made you feel welcome during your stay.Ensuring our guests have a pleasant and comfortable experience is our top priority, and we're delighted to know that we met your expectations in this regard.We appreciate your kind words and hope to welcome you back again soon for another enjoyable stay.Best Regards,Dilan,Guest Experience Team

Liebe Diana,vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Wir freuen uns sehr, dass Sie insgesamt eine positive Erfahrung gemacht haben.Wir hoffen, dass wir die Gelegenheit haben, Sie in Zukunft wieder bei uns begrüßen zu dürfen und Ihnen dann eine noch angenehmere Erfahrung bieten können.Mit freundlichen Grüßen,DilanGuest Experience Team

Dear Wilfried,Thank you for sharing your feedback with us. We appreciate your comments and are glad to hear that you found our hotel's central location convenient for your stay.We apologize for the issues you encountered with the room, including the wonky thermostat and the loose toilet. Providing a comfortable and well-maintained environment for our guests is important to us, and we regret any inconvenience these issues may have caused during your stay.Please rest assured that we will address these maintenance concerns with our team to ensure that they are promptly resolved and that future guests do not experience similar issues.We appreciate your understanding and hope that despite these challenges, you were still able to enjoy your time with us.Kind regards,Dilan,Guest Experience Team

Dear Julie,Thank you for taking the time to share your feedback with us regarding your recent stay.We apologize for any discomfort you experienced due to the issues with the air conditioning in your room. Our maintenance team has been promptly notified to address this matter to ensure our guests' comfort in the future.We regret any confusion regarding the swimming pool as our hotel does not feature one. We apologize for any inconvenience this may have caused and appreciate your understanding.Your suggestion for tea and coffee options in the room is noted, and we will certainly consider this for future enhancements to improve our guests' experience.We value your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay.Kind regards,Dilan,Guest Experience Team

Dear Eric,Thank you very much for taking the time to share your experience with us. We're thrilled to hear that you had an excellent stay at our hotel.It's wonderful to know that you enjoyed our breakfast offerings, found our bar to your liking, and experienced the friendly service provided by our staff. Your kind words mean a lot to us and will surely be shared with our team.We're committed to maintaining the high standards that you experienced during your stay, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future.Kind regards,Dilan,Guest Experience Team

Lieber Johannes,vielen Dank für Ihre hervorragende Bewertung Ihres kürzlichen Aufenthalts in unserem Hotel. Es freut uns sehr zu sehen, dass Sie mit Ihrem Aufenthalt zufrieden waren und wir hoffen, dass wir Ihre Erwartungen erfüllen konnten. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,Dilan,Guest Experience Team

Dear Kelly,Thank you for taking the time to share your detailed feedback regarding your recent stay with us.We're pleased to hear that overall you had a positive experience and that you found our staff to be helpful. We apologize for the initial oversight regarding your room request, but we're glad that we were able to accommodate your needs promptly and that you found the twin accessible room comfortable.We appreciate your constructive feedback regarding the bathroom accessibility and have taken note of your comments regarding the shower hose and towel rack placement. Rest assured, we will review our accessible room design to ensure that it meets the needs of all our guests, including wheelchair users.It's wonderful to hear that you enjoyed the quality of our restaurant's pizza and that you found our hotel to be clean, quiet, and well-equipped with good facilities. We're also glad that you appreciated the convenience of the tap water being drinkable.Regarding the breakfast pricing, we understand your concerns and will take your feedback into consideration for future adjustments.We're sorry to hear about the inconvenience caused by the lift for wheelchair access. We strive to provide a welcoming and accessible environment for all our guests, and we will review our accessibility procedures to ensure a smoother experience for guests with mobility needs.We're grateful for your understanding and hope to have the opportunity to welcome you back for another enjoyable stay.Kind regards,Dilan,Guest Experience Team

Dear Gianmarco,Thank you so much for your kind rating! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we're thrilled that we could meet your expectations. If you ever find yourself in the area again, we would be honored to welcome you back for another fantastic stay.Kind Regards,PelinGuest Experience Team

Lieber Gast Damjan,vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihnen die Zimmergröße nicht zugesagt hat. Wir möchten darauf hinweisen, dass wir auch größere Zimmer sowie Business- und Superior-Optionen anbieten, die möglicherweise besser zu Ihren Bedürfnissen passen.Wir würden uns freuen, Sie bei Ihrem nächsten Aufenthalt in einem unserer geräumigeren Zimmer willkommen zu heißen und sicherzustellen, dass Ihr Aufenthalt Ihren Erwartungen entspricht.Mit freundlichen Grüßen,PelinGuest Experience Team