Dear JazminWe are pleased to hear that you enjoyed your stay at the Steigenberger Airport Hotel Berlin and that you appreciated the VIP service provided. Your positive feedback is a valuable confirmation of our efforts to offer our guests a pleasant stay. We thank you for your recommendation and look forward to welcoming you again soon.Best regards,

Dear Liliana,we are very pleased that you enjoyed your stay at our Steigenberger Airport Hotel Berlin. We are honored that you highlighted the quiet location and direct access to Terminal 1 of Berlin Airport.We take great care to provide our guests with a safe and peaceful environment and it is nice to see that our efforts are appreciated by you.We are already looking forward to your next visit with us.

Dear Eric,We regret to hear about your mixed experience during your stay at our hotel. Miscommunication is certainly not something we take lightly, and we apologize for any inconvenience this may have caused.It's good to hear that you found our staff to be nice and polite, and we're glad that your second night was more satisfactory. We're particularly delighted that you enjoyed the efficiency of our air conditioning system.Once again, we appreciate your feedback and we hope this incident will not deter you from choosing us again in the future. We look forward to providing you with an even better experience next time.Best regards,

Dear Irma Aurora,We are glad to read that your stay at the Hotel Steigenberger Airport Hotel Berlin was satisfactory, even though it was short. It is gratifying to know that you found our check in and check out process efficient. The comfort and well-being of our guests is our priority and we are proud to know that you were able to get a good night's rest.We hope to have the opportunity to welcome you again in the future and provide you with an equally positive experience.Sincerely,

Dear Guest,It is delightful to hear that you enjoyed your stay at our Hotel Steigenberger Airport Hotel Berlin, particularly finding our location convenient for your travel needs. We are equally pleased that our comfortable beds met your expectations, earning a perfect score in your review.We strive to provide each guest with an ideally comfortable and convenient experience. It's gratifying to know we provided just that for you.Thank you for your kind words. We look forward to welcoming you back on your next visit.Greetings and best regards,

Dear Ernesto, we are pleased to hear that you appreciate our hotel as well as its location near the airport. Your positive words regarding the facilities and cleanliness are highly appreciated. It is our concern that our guests feel comfortable and we are grateful that this was the case with you. We look forward to your next visit.Best wishes,Steffi WisotzkyGeneral Manager

Dear Samuel, thank you very much for your recent stay and your great review afterwards. We do appreciate it a lot and we are looking forward welcoming you soon again.Best regards from BER,Steffi WisotzkyGeneral Manager

Dear Juan, we are pleased to hear that everything went according to plan. Your satisfaction is very important to us and we are always striving to further improve our service. Thank you for your positive feedback!Best wishes,Steffi WisotzkyGeneral Manager

Dear Benjamin, Thank you for your kind feedback and for rating us with a excellent rating. We are delighted that you enjoyed your stay at Hotel Steigenberger Airport Hotel Berlin and we hope to welcome you back again soon!Best regards,

Dear Hilda, Thank you for taking the time to review our hotel. We are pleased to hear that you enjoyed your visit and found our location to be ideal for the following day's flight. It is always a pleasure to receive such positive feedback. Thank you again for your kind words and we hope to see you again soon.Best Regards,

Dear Jesus, thank you so much for the positive feedback regarding our facilities and self-service check-in. We strive to make our customers' stay as convenient and comfortable as possible. We understand parking at the airport can be expensive and we apologize for any inconvenience caused. Our company takes pride in providing excellent customer service and we are always looking for ways to improve our services. Thank you again for taking the time to provide your valuable feedback.Best wishes,Steffi WisotzkyGeneral Manager

Dear Guest, thank you for taking the time to review our business. We appreciate your feedback regarding your stay with us and are sorry to hear that our air conditioning was not working. We strive to provide excellent customer service and a comfortable environment for all of our guests, as we take great pride in what we do. Thank you again for your review and we hope you will consider staying with us in the future.Best wishes,Steffi WisotzkyGeneral Manager

Dear Juan,Thank you for your great rating. We would look forward to welcome you soon again and wish you all the best. Kind regardsSteffi WisotzkyGeneral Manager

Dear Elena, thank you very much for your kind words – we're delighted to hear that you enjoyed your stay with us. We're constantly striving to provide the best possible experience for our guests, so we'll be sure to pass on your feedback to our team. We hope to welcome you back again soon!Best wishes,Steffi WisotzkyGeneral Manager

Dear Pablo,thank you for being our guest and for your feedback afterwards. We appreciate it very much.I am glad to know that you enjoyed our great location right next to the airport.Hope to welcome you soon again.Best wishes,Steffi WisotzkyGeneral Manager

Dear JhannaThank you for your friendly feedback. I shared it with my team and looking forward to welcome you again with us.Kind regardsSteffi WisotzkyGeneral Manager

Dear Ivonne,thank you for being our guest at Steigenberger Airport Hotel Berlin and for your great rating afterwards.We are pleased to know that you enjoyed the silence and the cleanliness in our hotel.Hope to welcome you soon again at BER.Best regards,Steffi WisotzkyGeneral Manager

Dear Ana,thank you very much for your recent stay and for sharing your recommendation with us and our guests. We appreciate your great review.Hopefully we are able to welcome you back at BER.Best regards,

Dear Hellen,thank you very much for your recent stay and for sharing your great rating with us and our guests. We appreciate it very much.We are looking forward welcoming you back soon.Best regards,

Dear Antonio,thank you very much for your recent stay at our Steigenberger Airport Hotel Berlin and your feedback afterwards which we appreciate very much.I am pleased to know that you especially enjoyed our spacious rooms as well as our furnishing.We are looking forward welcoming you back in the near future.Best regards,Steffi WisotzkyGeneral Manager

Dear Junia,thank you very much for being our guest and for sharing your fantastic rating. We are glad to know that you had an excellent stay.We hope to welcome you back very soon.Best regards,Steffi WisotzkyGeneral Manager

Dear Jenny,thank you for your stay at our Steigenberger Airport Hotel Berlin and for sharing your fantastic rating with us and our guests. We appreciate it very much.We hope to welcome you soon again.Best regards,Steffi WisotzkyGeneral Manager

Dear Estel, thank you very much for reviewing our Steigenberger Airport Hotel Berlin after your recent stay with us. I am very glad that you enjoyed your room and that you slept well in the bed. For many reasons, we have decided to suspend room service between 6:30 p.m. and 11:00 p.m.. This allows our guests to enjoy the usual professional service without long waiting times. Every evening, we offer à la carte service at our élise Restaurant & Bar and a rich buffet. I hope you will return to us on your next trip to the BER airport. In the meantime, all the best for you! Kind regards, Steffi Wisotzky, General Manager

Dear Rudolf,Thank you for posting a review of your stay at the Steigenberger Airport Hotel Berlin. Judging by your review, we are pleased that you enjoyed your stay with us. We note your comment about the view from our hotel rooms. We hope to welcome you again in the near future.Warm regards Steffi WisotzkyGeneral Manager

Sehr geehrte Carola,Wir sind überaus dankbar für Ihre Bewertung. Es erfüllt uns mit Freude zu erfahren, dass Sie mit unserem Service zufrieden waren. Ihr Feedback ist für uns von unschätzbarem Wert und dient als Ansporn, unsere Leistungen kontinuierlich zu verbessern. Wir hoffen, Sie schon bald erneut bei uns begrüßen zu dürfen.Herzliche GrüßeSteffi WisotzkyGeneral Manager

Sehr geehrter Hans Joern,Wir sind überaus dankbar für Ihre wohlwollende Bewertung. Es erfüllt uns mit Freude zu erfahren, dass Sie mit unserem Service zufrieden waren. Ihr Feedback ist für uns von unschätzbarem Wert und dient als Ansporn, unsere Leistungen kontinuierlich zu verbessern. Wir hoffen, Sie schon bald erneut bei uns begrüßen zu dürfen.Herzliche GrüßeSteffi WisotzkyGeneral Manager

Dear Mary,We would like to thank you for your positive review. We are very pleased to hear that you were satisfied with our service. Your feedback is extremely important to us and motivates us to continue to provide first-class services. We hope to welcome you back soon.Warm regardsSteffi WisotzkyGeneral Manager

Dear TINO,We are extremely grateful for your favorable review. It fills us with joy to learn that you were satisfied with our service.We hope to welcome you again soon.Best regardsSteffi WisotzkyGeneral Manager

Dear Edward,Thank you for your review of our previous stay We would be very pleased if you would give us the opportunity to welcome you again. Your next visit is an opportunity for us to show you that we continue to regard your satisfaction as our top priority.Best regardsSteffi WisotzkyGeneral Manager

Sehr geehrte Susanne,vielen Dank für Ihre Bewertung.Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen entstanden sind. Ihre Beschwerde ist für uns von höchster Priorität, und wir werden sie umgehend prüfen.Wir würden uns sehr freuen, wenn Sie uns die Gelegenheit geben würden, Sie erneut bei uns begrüßen zu dürfen. Ihr nächster Besuch ist für uns eine Chance, Ihnen zu zeigen, dass wir Ihre Zufriedenheit weiterhin als oberste Priorität betrachten.Herzliche GrüßeSteffi WisotzkyGeneral Manager

Sehr geehrte Martina,es freut uns sehr, dass Sie Ihren Aufenthalt im Steigenberger Airport Hotel Berlin genossen haben. Wir danken Ihnen für Ihr positives Feedback.Und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

Dear Shelley,We are thrilled to read that you chose to stay with us for the second time and had a generally positive experience. Our team always strives to provide the best service to our guests, so your compliments are greatly appreciated.We regret to hear about the issues you encountered regarding the musty smell in the bathroom and the air conditioning. Your feedback is invaluable, and we are always looking to improve our guest's experience.Despite these issues, we are glad to know that you enjoyed your stay overall. We look forward to welcoming you back to the Steigenberger Airport Hotel Berlin for a third visit, hoping to surpass your previous experiences.Kind Regards,

Dear Heike,We are pleased to hear that you found comfort during your short stay at the Steigenberger Airport Hotel Berlin. Our team is dedicated to providing an environment that feels like a home away from home, even for brief visits such as yours. We hope that on your next stay, we can exceed your expectations and earn a higher rating from you. Your feedback is valuable to us and we look forward to welcoming you back.Kind Regards,

Dear Patrick,It's great to hear that you found our rooms fabulous and it contributed to your overall positive experience at our Hotel. It's unfortunate, however, that your interaction with our check-in kiosk didn't meet your expectations. Your input is invaluable and we will certainly take note of your feedback.We always strive to make every aspect of our guests' stay comfortable and efficient. It is through feedback like yours that we continue to improve and provide the kind of service our guests expect.Thank you again for choosing Steigenberger. We look forward to welcoming you back soon.Warm Regards,