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Opiniones sobre Microtel Inn & Suites by Wyndham Bentonville

2 out of 5
Microtel Inn & Suites by Wyndham Bentonville
911 SE Walton Blvd., Bentonville, AR

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 422 de 1008 opiniones" "
Evaluación: 8 - Bueno. 341 de 1008 opiniones" "
Evaluación: 6 - Aceptable. 114 de 1008 opiniones" "
Evaluación: 4 - Mediocre. 78 de 1008 opiniones" "
Evaluación: 2 - Terrible. 53 de 1008 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

7,4/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jorge

Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Joc Manuel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Siempre lo uso. Me gusta y es el Mas econocmico
Se hospedó 1 noche en enero de 2023
Respuesta de GM el 5 feb. 2023
Gracias Joc!

4/10 Mediocre

Alejandro

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Faltó limpieza, colchones viejos y almohadas altas e incomodas
Se hospedó 3 noches en junio de 2022
Respuesta de GM el 22 jun. 2022
Thank you for your feedback. We will look into the issues you mentioned.

10/10 Excelente

Cecilia, REVERE

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio y excelente ubicación.
Se hospedó 1 noche en diciembre de 2021
Respuesta de GM el 23 dic. 2021
Thank you Cecilia for your kind review of our hotel. We are glad you enjoyed your stay and that everything was clean. We hope to see you again soon!

8/10 Bueno

Guillermo

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en junio de 2021
Respuesta de GM el 19 jun. 2021
Thank you for your kind review!

10/10 Excelente

Luis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente!
Buenísimo, muy acogedor.
Se hospedó 2 noches en febrero de 2019
Respuesta de Lance el 14 mar. 2019
Gracias!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Me gusto musho la limpieza y su personal muy profesional
Se hospedó 2 noches en diciembre de 2018
Respuesta de Lance el 28 ene. 2019
Thank you

6/10 Aceptable

Timothy

Viajó con su pareja
Le gustó: Personal y atención
Looks nice from the outside, but is weirdly located behind a closed Starbucks. Looks old and in need of a major upgrade. There is construction ongoing on the first floor, but we were not bothered by noise. The room was pretty clean but the carpet needs cleaning.
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Linda

Viajó con su pareja
Easy parking
Se hospedó 1 noche en mayo de 2024
Respuesta de Guest Relations - CJ el 11 may. 2024
Dear Linda. We are ardent that your stay was less than exemplary. We appreciate any and all responses. Thank you

10/10 Excelente

Shannon, Atlanta

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
-
Se hospedó 4 noches en abril de 2024
Respuesta de Guest Relations - CJ el 11 may. 2024
Thank you Shannon. We are constantly striving to be our very best. We greatly value all feedback from our guests and we hope to see you again .

10/10 Excelente

Harlan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Guest Relations - CJ el 11 may. 2024
Thank you Harlan. We are glad you enjoyed your stay with us. We'll look forward to seeing you again in the future.

6/10 Aceptable

Anita

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
The people are very nice but the room has some odor.
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Relations - CJ el 6 may. 2024
Dear Anita, we have addressed the odor with both housekeeping and maintenance. We do apologize that this was an inconvenience for you and are in the process of remedying the issue. We hope that this does not keep you from staying with us in the future. We thank you for letting us know. Your review is greatly appreciated so we can do better. Thank you.

4/10 Mediocre

Maryn

No le gustó: Limpieza
Se hospedó 3 noches en abril de 2024

8/10 Bueno

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Checking in was smooth and trouble free. All the staff were friendly and helpful. Even the clientele were a friendly bunch. Room clean. Liked the policy of no cleaning the room daily unless asked. Was sorry there was no microwave and the bathroom had no shelves for personal toiletries
Se hospedó 2 noches en abril de 2024
Respuesta de Guest Relations - CJ el 3 may. 2024
Thank you for your comments John. I will mention adding in extra shelving for personal items in the renovated bathrooms. We apologize that not having a microwave in the room was an inconvenience to you and hope that with additional accommodations being added in t he near future, this will no longer pose an issue. Once again, Thank you so much for staying with us, and we look forward to having you stay again soon.

6/10 Aceptable

Jake

Viajó por negocios
The Room was decent, pretty clean but some trash was left in corners and under the bed skirt. nothing gross, just some hair product and a couple candy wrapper pieces. The hotel is due for some maintenance that would really spruce the place up, but otherwise my stay was comfortable and the staff was friendly and helpful.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations - CJ el 3 may. 2024
Thank you so much Jake. We greatly appreciate you taking the time to leave us a detailed message. We will work to correct procedures to keep this from happening again. The spruce is arriving shortly with the renovation of the hotel. We do hope to see you again in the future so you can stay in one of our renovated and updated rooms.

6/10 Aceptable

Charles

Le gustó: Personal y atención
Bad location
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations - CJ el 26 abr. 2024
We sincerely apologize that our location was an inconvenience for you. We are glad that you enjoyed the rest of your stay and will be here next time you may need our services. Thank you.

10/10 Excelente

Alex, Fort Smith

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Needed a room and they provided. Very satisfied.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Relations Attendant - CJ el 24 abr. 2024
Thank you so much Alex. We were very happy to help. We hope to see you next time you're in town or need a room.

6/10 Aceptable

Allan

Viajó con su familia
Le gustó: Personal y atención, servicios
Are room did not get cleaned once.
Se hospedó 5 noches en abril de 2024
Respuesta de Guest Relations - CJ el 22 abr. 2024
Dear Mr. Allen, we apologize that we did not meet your expectations during your stay. We have a policy in place for going green and out of respect for our guests. We usually do not clean our guests rooms without a request. We do appreciate you bringing this to our attention and will do better in the future. We hope this does not deter you from staying with us in the future.

10/10 Excelente

ALAN, Las Vegas

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Stayed 1 night on my way to visit friends, very nice hotel. Will stay again when the need arises.
Se hospedó 1 noche en abril de 2024
Respuesta de CJ el 15 abr. 2024
Thank you so much Alan. We'll look forward to having you stay with us again soon.

10/10 Excelente

Mary

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
I like this property, but our window overlooked the dumpster
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Manager - Jake el 13 abr. 2024
Hi, Thank you for the review, we really appreciate your feedback. We are happy to here that you enjoyed your stay and well be sure to put you in a room with a better view the next time you stay with us :)

4/10 Mediocre

Nathan

Viajó con su pareja, Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean for the most part. The bathroom was not up to par. The Clerk up front was not friendly at all. She was too busy to bother being nice I guess. The parking situation is a joke. And why is the hotel tucked behind a Starbucks? Not very convenient.
Se hospedó 1 noche en abril de 2024
Respuesta de Front Desk Manager - Jake el 10 abr. 2024
Hi, thank you for the review! We really appreciate your feedback. we are sorry to here that your stay was inconvenient and hope this does not affect your stay with us in the future.

10/10 Excelente

Chi

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very respectful staff.
Se hospedó 4 noches en marzo de 2024
Respuesta de CJ el 9 abr. 2024
Thank you so much for that comment Chi. We look forward to having you stay with us again.

8/10 Bueno

Anne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean, liked mandarins at breakfast. Could use towel rack in bathroom to re-use towels
Se hospedó 2 noches en abril de 2024
Respuesta de CJ el 9 abr. 2024
Thank you so much for your suggestion. We will discuss this in our next meeting. We greatly appreciate your feedback and look forward to having you stay with us again.

8/10 Bueno

Anne

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de CJ el 9 abr. 2024
Thank you Anne. We would love to know what could have made your stay with us a 5. We greatly are obliged for any and all feedback.

2/10 Terrible

Daniel

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
They call within hours before our stay to say they were cancelling our stay because some issues with room. !!! Coincidence - rates double from time of booking to day of stay because an event in town .???? They didn’t have more rooms???
Se hospedó 1 noche en abril de 2024
Respuesta de CJ el 9 abr. 2024
Unfortunately sometimes this happens when we get overbooked by third parties and something happens to our rooms. We are sincerely apologetic for all inconveniences this may have caused you. We did not have any more rooms and were turning people away because of it, whilst trying to have the utmost consideration for our guests. Again, we do apologize. We hope we can still offer our hospitality services to you in the future.

10/10 Excelente

Nancy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was extraordinary! We felt very comfortable and breakfast was delicious!
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ el 6 abr. 2024
Thank You Nancy! We look forward to having you stay with us again the next time you're in town.

6/10 Aceptable

Tim

Le gustó: Limpieza, personal y atención
Se hospedó 5 noches en marzo de 2024
Respuesta de CJ el 5 abr. 2024
Thank you Tim. We would love a bit more detail from you if you have a moment to reach out to us.

8/10 Bueno

Wes

Le gustó: Limpieza, estado de la propiedad e instalaciones
Tucked back behind other businesses and driveway/parking lot unfinished
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ el 5 abr. 2024
Dear Wes, the parking lot is a matter that will be completed with the remodel. We plan to give more space for trailers. Thank you for taking your time to leave us a review.

10/10 Excelente

John, Edgewood

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk staff were pleasant and helpful. Room was large and except for heat/air conditioning clean. We reported heater not working. They were unable to fix quickly and moved us to another room. All in all was good stay.
Se hospedó 8 noches en marzo de 2024
Respuesta de CJ el 5 abr. 2024
Thank you so much John. Glad we were able to keep you comfortable during your stay with us. We look forward to having you stay with us again soon.

10/10 Excelente

Kayla

Viajó con su familia
Le gustó: Servicios, estado de la propiedad e instalaciones
Loved the location
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ el 29 mar. 2024
Thank You so much. We look forward to having you stay with us again.

10/10 Excelente

Paula

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de CJ el 29 mar. 2024
Thank you Paula. We hope to see you next time you're in town.

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I got a nice room and the staff was very nice. The breakfast was good and it was great choice.
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ el 24 mar. 2024
Thank you so much David. We appreciate your compliments and will look forward to having you stay with us next time you're in town.

10/10 Excelente

Lena, Vian

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stay here frequently and I’m always pleased with the accommodations and staff.
Se hospedó 2 noches en marzo de 2024
Respuesta de CJ el 23 mar. 2024
Thank you so much. I will pass the compliments on to our staff. We look forward to having you back soon.

10/10 Excelente

Kristi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our room was clean and comfortable & the breakfast this monring was delicious. We would definitely stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ el 18 mar. 2024
Kristi. Thank you so much. We appreciate the feedback and will let our breakfast attendants know. We are glad you enjoyed your stay with us and hope to see you again soon.

10/10 Excelente

Penny

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to highway and park.
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ el 15 mar. 2024
Thank you Penny. We'll look forward to having you stay with us again.

4/10 Mediocre

Bobby

Viajó con su pareja
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
I like that it was clean and affordable. Easy access to visit my father inlaw in hospice. Not happy with rest and sleep. You can hear everything on both sides of our room. Front desk did give us another room but then following 5 am morning housekeeping banging doors and ironing board woke us up.
Se hospedó 2 noches en marzo de 2024
Respuesta de CJ el 13 mar. 2024
Dear Bobby. We sincerely apologize for the disturbances you experienced while you were staying with us. I can say that it was not our housekeepers that woke you up at 5 am, because they do not report to the hotel every morning until 8 am. However, we will address the noise issue with the team for future references. Thank you.

10/10 Excelente

Anand

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de CJ el 13 mar. 2024
Thank you Anand. We will look forward to having you stay with us again in the future.

8/10 Bueno

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ el 11 mar. 2024
Thank you William. Glad you enjoyed your time with us. We will look forward seeing you next time!

2/10 Terrible

DENNIS

Se hospedó 1 noche en marzo de 2024
Respuesta de CJ el 10 mar. 2024
Dear Dennis. If you have a moment to reach out to us, we would love to know more about what made your stay this terrible. We appreciate all feedback and would like to resolve any issues we can.

8/10 Bueno

Andy

It was all ok
Se hospedó 1 noche en marzo de 2024
Respuesta de CJ el 8 mar. 2024
Thank you Andy, We would love to know what would have made it great.

10/10 Excelente

janice

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
We like staying at these hotels. They are always clean, and good locations and they do have a good breakfast. The only negative thing I would say about this particular one is that the front desk attendants are not customer service friendly. I passed the desk 3 times. They were not busy, they didn't acknowledge me at all. I think it's important to do that. When we left they were outside smoking and didn't say a word.
Se hospedó 1 noche en febrero de 2024
Respuesta de CJ el 2 mar. 2024
Thank you Janice. We appreciate you bringing this to our attention. We also appreciate the compliments you left. We would like to have you stay with us again the next time you're in town, so we can show you our true hospitality. Again, Thank you so much.

10/10 Excelente

Tschanna Charrell McDougald

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Will be back
Se hospedó 3 noches en febrero de 2024
Respuesta de CJ el 25 feb. 2024
Thank you Tschanna! We look forward to having you stay with us again.

4/10 Mediocre

Virginia

Viajó por negocios
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
Se hospedó 1 noche en febrero de 2024
Respuesta de CJ el 16 feb. 2024
We sincerely regret this reflection of our establishment. We would love to know what made your experience this disappointing, if you don't mind reaching back out to us.Thank you

10/10 Excelente

Kenneth

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de CJ el 16 feb. 2024
Thank You so much for taking the time to leave us this rating. It was wonderful having you stay with us as one of our extended stay guests. We look forward to having you back anytime.

4/10 Mediocre

Louis

Se hospedó 2 noches en febrero de 2024
Respuesta de CJ el 22 mar. 2024
Louis, we regret to have not fulfilled our goal in providing a great experience during your stay. We would love to know more about your stay and what we can improve on, if you don't mind reaching out to us. Thank you.

6/10 Aceptable

Jeremy

Viajó por negocios
Le gustó: Personal y atención
No le gustó: Servicios, estado de la propiedad e instalaciones
Construction in the hotel until 8pm. Insane
Se hospedó 4 noches en enero de 2024
Respuesta de CJ el 16 feb. 2024
We are in the middle of remodeling and apologize for any inconvenience it may have caused you. We will take the hours of our remodeling team into consideration at the next team meeting. We greatly appreciate all feedback. Thank you.

10/10 Excelente

ENAT

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This was our second time staying at this place. We were very happy with the customer service and our room
Se hospedó 2 noches en enero de 2024
Respuesta de CJ el 16 feb. 2024
Thank you so much ENAT. We look forward to having you a third time and many more after.

10/10 Excelente

Brett

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was my second time to stay there. Will stay there again next time I am in town
Se hospedó 4 noches en enero de 2024
Respuesta de CJ el 16 feb. 2024
It is wonderful to see this and we are glad you enjoyed your time with us. We will look forward to seeing you next time you're in town. Thank you.

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay with an absolutely amazing staff.
Se hospedó 2 noches en enero de 2024
Respuesta de CJ el 27 ene. 2024
Thank you so much Richard. We look forward to seeing you next time.

6/10 Aceptable

Stephen

Le gustó: Personal y atención
Se hospedó 4 noches en enero de 2024
Respuesta de CJ el 27 ene. 2024
Thank you Stephen, for taking the time to leave us this rating. We would love to know what would have made your experience a 5!