4/10 Mediocre
Alison D.
17 nov. 2025
Le gustó: Limpieza
I informed Benidorm booking that I would be arriving late and they assured me their office was open to midnight which was contrary to the opening times published. I arrived at the office at 10.30pm to find it closed. I rang the emergency number and nobody answered. We were left with no way of accessing the apartment and had to find a hotel to spend the night in until the office opened the next day. There was no apology staff member was rude and dismissive. I would never use them again.There was no air conditioning in the bedrooms and the main bedroom had no window. The apartment was clean and serviceable.On the plus side the apartment was in a great location right on the beach near to the strip.
Alison D.
Se hospedó 3 noches en noviembre de 2025