2/10 Terrible
Janet K.
17 jul. 2025
Le gustó: Limpieza
Disappointed
The view was very good. We enjoyed being able to sit outside to watch & listen to the Deschutes River. When we walked in I was overwhelmed with the strong smell of either floor cleaner or air freshener. It gave me a sore throat, cough & headache! It was after 7 so the office was closed. I wrote an email to the manager. We talked the following day & maid mopped the floor with clean water. We were airing it out when the smoke arrived from the fires & we had to close up the windows.We talked with another guest who said a homeless looking guy walked into their unit because she forgot to lock the door. That ruled out enjoying the nice fresh air.We had to use air conditioning. It worked well and was relatively quiet. The refrigerator was on almost constantly and was noisy. It made it difficult to fall & stay asleep.Both the pool and jacuzzi were cloudy & had accumulated body oils/soil. The pool was cold & jacuzzi luke warm. A photo is included.The tub needs a grab bar to safely climb in and out of the shower.The mattress was extremely uncomfortable. We could feel every movement our partner made. The side chairs, coffee table, and bedding needs to be updated.We were there for 3 nights & had to prepay so we tolerated it.We are travelers and have never been this disappointed before.
Janet K.
Se hospedó 3 noches en julio de 2025