Se sirven almuerzos, cenas y happy hour

Opiniones sobre Riverhouse on the Deschutes

3.5 out of 5
Riverhouse on the Deschutes
3075 N. Business 97, Bend, OR

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 653 de 1255 opiniones" "
Evaluación: 8 - Bueno. 323 de 1255 opiniones" "
Evaluación: 6 - Aceptable. 145 de 1255 opiniones" "
Evaluación: 4 - Mediocre. 99 de 1255 opiniones" "
Evaluación: 2 - Terrible. 35 de 1255 opiniones" "

8,8/10

Limpieza

8,6/10

Personal y atención

8,4/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Lisa

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza
Everything was great except for the fact that I left my leather jacket in the room on the chair by the wood block table and I was told it was not there and it wasnt turned in. My roommate saw it there as well. I called 30 min after I left and nobody saw it. I find it hard to believe and I think it was taken. That makes me not want to stay there ever again and I will tell others to make sure their belongings are not left behind. It was a purplish wine colored jacket. It saddens me that a part of staff would do that.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kathryn

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
The front desk girl that helped us was super sweet and helpful. Didn’t love that i didn’t know about the 40 dollar pet fee until we got there. They didn’t see the note we had left on the booking site. Our room was a little far from everything offered on site. Overall not a bad stay room was fairly quiet and the bed was nice.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Hello Kathryn, We're glad to hear that you had a positive experience with our front desk team and found them to be sweet and helpful. Regarding the pet fee, Booking site clearly states that there is an additional charge of USD 40 per pet, per day for pets. Additionally, Please feel free to call the front desk for any special requirements, and our team will try to accommodate them if possible. We are glad that you enjoyed your time in Bend and took advantage of the fantastic adventures the area has to offer. We appreciate your stay at Riverhouse, and look forward to welcoming you back to enjoy the updates to the property.

6/10 Aceptable

Sharon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Hello Sharon, Thanks for taking the time to share your feedback with us. We're glad to hear that you enjoyed the cleanliness of our resort and found our staff to be friendly and accommodating. We hope you enjoyed your time in Bend and took advantage of the fantastic adventures the area has to offer. We appreciate your stay at Riverhouse, and look forward to welcoming you back to enjoy the updates to the property.

6/10 Aceptable

Janet, Waldport

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We got here and the said the room would be ready soon. Two hours later room still was not ready. Asked again and now another 30 mins, then another 30 mins. Finally they gave us a different room not what we booked no fireplace. They did give us a free appetizer and waived a resort fee. Missed the fireplace but room still nice.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 2 may. 2024
Hello Janet, Thank you for taking the time to share your feedback with us. Your patience is appreciated, and we're glad we could accommodate you in another room, albeit without the fireplace you initially requested. It's great to hear that you found the alternative room nice, and we're pleased you enjoyed the complimentary appetizer and waived resort fee.We hope you enjoyed your time in Bend and took advantage of the fantastic adventures the area has to offer. We appreciate your stay at Riverhouse, and look forward to welcoming you back to enjoy the updates to the property. Our General Manager, Brandon Tyler, is always available to chat should you wish to discuss this further. We eagerly await the chance to welcome you back and make your next stay even more delightful.

2/10 Terrible

Zachary

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Expedia surveys brought this properties rating down. The hotel and staff was five star but another expedia survey brought them to 1 star. Restaurant 4 stars but 1 star from Expedia. Great overall experience but the multiple Expedia surveys made it terrible.
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Kerri, Redmond

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Hi Kerri, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

2/10 Terrible

Maria, Tigard

Viajó con su familia y niños pequeños, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My room smells like Marijuana, I called the front desk and they couldn't help me. I had a terrible night. be able to breathe
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 24 abr. 2024
Hello Maria, Thanks for taking the time to share your feedback with us. We hope you enjoyed your time in Bend and took advantage of the fantastic adventures the area has to offer. We appreciate your stay at Riverhouse, and look forward to welcoming you back to enjoy the updates to the property. Our General Manager, Brandon Tyler, is always available to chat should you wish to discuss this further. We eagerly await the chance to welcome you back and make your next stay even more delightful.

10/10 Excelente

Mary Jo

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Being right on the river was priceless!!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Hello Mary Jo, Thanks for sharing your wonderful experience with us! We're glad you enjoyed our clean facilities, friendly staff, and great amenities. The riverfront location is indeed special, offering a unique backdrop to your stay. We're thrilled you appreciated it as much as we do. We can't wait to welcome you back for another relaxing getaway by the river!

10/10 Excelente

Pamela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Seems very nice. Large property. Appears to have many amenities.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 22 abr. 2024
Hello Pamela, Thanks for taking the time to share your thoughts! We're glad you noticed and appreciated our clean and spacious property, as well as our amenities. Our team works hard to ensure everything is top-notch for our guests. We hope you had a chance to explore some of the amenities during your stay. Looking forward to welcoming you back soon to enjoy more of what our resort has to offer!

8/10 Bueno

jennifer

Viajó por negocios
Le gustó: Limpieza, personal y atención
It was disappointing that the patio was not of use because it needed to be pressure cleaned and then they were doing something with the blinds in the restaurant that same morning. A lot of construction going on and understandable as it was explained...."getting ready for the busy season" The staff was very nice.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 19 abr. 2024
Hello Jennifer, Thanks for sharing your experience with us. We're actively working to minimize disturbances incurred by the property renovations that are concluding.We're gearing up for the busy season and can't wait to unveil the changes. We're glad to hear our staff left a positive impression on you. We hope you enjoyed your time in Bend and took advantage of the fantastic adventures the area has to offer. We appreciate your stay at Riverhouse, and look forward to welcoming you back to enjoy the updates to the property.

10/10 Excelente

David

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exceptional service and food at the onsite restaurant. We would return.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Hello David, We're delighted to hear you enjoyed the exceptional service and culinary delights at our onsite restaurant. As adventurers at heart, we strive to provide an experience that resonates with the spirit of Bend's outdoor allure and modern elegance. It's fantastic to know that our dining offerings added to the charm of your stay, seamlessly blending adventure and indulgence. We look forward to welcoming you back to continue your journey with us along the beautiful Deschutes River.

10/10 Excelente

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Hi, Thank you so much for leaving us a stellar review!

8/10 Bueno

Courtney

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The bathroom wasn’t clean and the parking was limited due to massive storage container. Loved the bunk bed rooms for families and the staff was all very helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Hello Courtney, Thank you for choosing to stay with us and sharing your experience. We're delighted you appreciated our family-friendly bunk bed rooms and found our staff helpful. Regarding the parking, our property has recently undergone renovations, which has temporarily impacted our parking availability with the storage container. Rest assured, this will soon be cleared, providing more space for our guests. We look forward to welcoming you back to our riverside retreat for another memorable stay.

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A all around. I made a mistake in my upgrade and they fixed it. Book the upgrade with a fire place its defiantly worth it.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Hello Eric, We're thrilled to hear you enjoyed your stay and appreciated the upgrade! Our fireplace rooms truly add that extra touch of coziness to the Bend experience. It's wonderful to know we could quickly resolve any issues for you. We can't wait to welcome you back for another fantastic stay along the Deschutes River!

10/10 Excelente

Ramida

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Hi, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excelente

Peter

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was as advertised. Wife and I had a great time
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 10 abr. 2024
Hello Peter, We're delighted to hear that you and your wife had a fantastic time during your stay with us! It's wonderful to know that our property met your expectations and that you appreciated the cleanliness, amenities, and overall service provided by our staff. We strive to ensure that every guest has a memorable experience, and we're thrilled that we could contribute to yours. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future!

8/10 Bueno

nazariy

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios
It was nice, room was ok. Jacuzzi was broken and pool had a lot of chlorine!
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 9 abr. 2024
Hello, We're thrilled you had a nice stay with us! While we understand there were some issues with the Jacuzzi, we appreciate you bringing this to our attention. Rest assured, we'll address these concerns promptly to ensure a more enjoyable experience for our guests moving forward. Despite these challenges, we hope you were still able to relax and enjoy your time here. We look forward to the opportunity to welcome you back for an even better stay next time!

10/10 Excelente

Nolan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 10 abr. 2024
Hello Nolan, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excelente

Jonathan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely property with beautiful river views and delicious restaurant. Friendly and attentive staff. Highly recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 9 abr. 2024
Hello Jonathan, Thank you for the glowing review! We're thrilled to hear that you enjoyed our lovely property and its picturesque river views. Our team takes pride in providing friendly and attentive service, and we're delighted to know that it contributed to your positive experience. We're glad you enjoyed the delicious offerings at our restaurant, and we appreciate your recommendation. We look forward to welcoming you back for another memorable stay by the river!

6/10 Aceptable

Sadie, Dallesport

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is the 2nd time i have stayed here. It is beautiful and lovely. The only issue i have is that the beds were uncomfortable and hard. Both my husband and i woke up both nights feeling very sore. But the stuff is wonderful! The rooms are beautiful as well as the grounds. The restaurant is amazing with outstanding service.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 9 abr. 2024
Hello Sadie, We're thrilled to hear that you found our resort beautiful and lovely during your recent stay. While we understand your feedback about the beds, we're grateful for your kind words about our wonderful staff, beautiful rooms, and outstanding restaurant. Your feedback regarding the beds will be shared with our team to ensure improvements are made for future guests. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

4/10 Mediocre

Miguel

Le gustó: Personal y atención
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 11 abr. 2024
Miguel, thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our staff and service to your liking during your stay with us. Providing exceptional service to our guests is always our top priority, and it's wonderful to know that our team made a positive impression on you. Your feedback is valuable to us as we continuously strive to enhance the guest experience. If there's anything specific you think we could improve upon, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back for another stay in the future!

6/10 Aceptable

Marimar

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
The floor was squeaky
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 11 abr. 2024
Hello Marimar, We're glad to hear that you appreciated our cleanliness, staff, service, and amenities during your stay. Your satisfaction is our top priority, and we're delighted that these aspects met your expectations. Regarding the squeaky floor, we understand the importance of a peaceful stay and will take steps to address this for future guests. Your feedback helps us ensure a comfortable experience for all our visitors. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.

2/10 Terrible

Nick

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 11 abr. 2024
Nick, thank you for choosing to stay with us and for taking the time to share your feedback. We're glad to hear that you found our cleanliness and property conditions satisfactory. However, we're disappointed to learn that you were not fully satisfied with the staff and service provided. We appreciate your feedback and will share it with our team. We hope to welcome you again for an improved experience.

8/10 Bueno

Gerry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Poor parking if towing trailer.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 1 abr. 2024
Hello Gerry, We're glad to hear that you appreciated the cleanliness of our property, the friendliness of our staff, and the overall condition of our facilities during your stay. However, we understand the challenges you faced with parking, especially if towing a trailer. We're continuously looking for ways to improve our guest experience, and we'll take your feedback into consideration as we strive to enhance our parking arrangements. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.

8/10 Bueno

Joana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 3 abr. 2024
Hi, Thank you so much for leaving us a stellar review!

4/10 Mediocre

Jeffrey P

No le gustó: Servicios, estado de la propiedad e instalaciones
Overall impression was one of mediocrity. Excellent facilities but sub par maintenance. Clearly under renovation which was not disclosed when I made the reservations. The meal i had in the dining room was edible but overcooked and uninspired. The staff was unenthusiastic. I requested housekeeping services when checking in but it was not done and had to call to ask again The property has potential but did not shine on any level.
Respuesta de Riverhouse el 31 mar. 2024
We appreciate you bringing this to our attention and offer our apologies that your stay was not up to our standards. These notes will be relayed to the respective teams. We are the process of renovating the property in order to address some of these issues. Hopefully we can welcome you back in the future as more of the renovations are completed.

10/10 Excelente

Jennifer, Saint Helens

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Loved it
Se hospedó 2 noches en marzo de 2024
Respuesta de Riverhouse el 31 mar. 2024
We appreciate your response and hope to welcome you back to the Riverhouse!

8/10 Bueno

Amber

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Limpieza
It was good. the carpet had some dirt on it. Overall peaceful relaxing and fantastic Jacuzzi
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 26 mar. 2024
Hello Amber, We're glad to hear that you had a peaceful and relaxing stay with us! While we aim for cleanliness throughout our resort, we appreciate your feedback about the carpet and will address it promptly. Your satisfaction is important to us, and we're delighted that you enjoyed the fantastic Jacuzzi. We look forward to welcoming you back for another rejuvenating getaway in the future!

10/10 Excelente

Amy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were friendly and helpful. This was a very relaxing getaway.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Hello Amy, We're thrilled to hear that you found our staff to be friendly and helpful during your relaxing getaway! Providing excellent service and creating a serene atmosphere for our guests is always our top priority. We're glad you had a rejuvenating experience with us, and we look forward to welcoming you back for another peaceful stay in the future!

10/10 Excelente

Monica

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel. Right by the water had a wonderful view.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 25 mar. 2024
Hi Monica, We're very happy to hear that you enjoyed your stay with us and appreciated the wonderful view of the water! Our location along the river provides a picturesque backdrop for a memorable experience. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic visit soon!

10/10 Excelente

Tracy

Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 9 abr. 2024
Hi Tracy, Thank you for staying with us. It was a pleasure having you and we look forward to welcoming you again!

10/10 Excelente

Eve

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time staying at the Riverhouse . We came with a group of girls for soccer and they took excellent care of us!
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 19 mar. 2024
Hello Eve, We're delighted to have hosted you and your group for the second time at Riverhouse! Taking care of our guests, especially during special occasions like soccer gatherings, is what we do best. We hope your stay was filled with fun memories and moments of relaxation. Looking forward to welcoming you all back for many more adventures along the Deschutes River!

10/10 Excelente

Gail

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property, lovely room, gracious & friendly staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 15 mar. 2024
Hello Gail, Thank you for your kind words! We're very happy to hear that you enjoyed your stay and found our property beautiful, your room lovely, and our staff gracious and friendly. It's always our aim to provide a welcoming and enjoyable experience for our guests, and we're thrilled to know we succeeded during your visit. We hope to have the pleasure of welcoming you back soon for another wonderful stay amidst the beauty of the Deschutes River.

10/10 Excelente

Jeremiah

Viajó con su pareja, Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our room with the fireplace and river view. We will definitely stay again.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 15 mar. 2024
Hi Jeremiah, Thank you for sharing your experience! We're thrilled to hear that you loved your room with the cozy fireplace and picturesque river view. It's wonderful to know that you enjoyed your stay with us, and we're delighted that you're already planning to return. We can't wait to welcome you back and provide you with another fantastic experience amidst the beauty of the Deschutes River.

10/10 Excelente

Dianne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
River view
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 11 mar. 2024
Hi, Thank you so much for leaving us a stellar review!

8/10 Bueno

Kris

Le gustó: Limpieza, personal y atención, servicios
River was beautiful. Room was clean and updated. I’d like to visit again for a longer stay!
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 11 mar. 2024
Hi Kris, Delighted to hear that you enjoyed the beautiful riverside setting and found your room clean and updated during your stay! We would love to welcome you back for a longer visit, offering more opportunities to explore the serene surroundings and experience the unique blend of adventure and relaxation that defines our hotel along the Deschutes River. Until then, happy trails, and we can't wait for your return to Bend!

10/10 Excelente

Sandra, Yorba Linda

Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 8 mar. 2024
Hello Sandra, Thank you so much for taking the time to provide feedback on your recent stay, we're so glad you enjoyed your visit. We hope to see you again soon!

10/10 Excelente

Michael

Viajó con su pareja
I have stayed here several times when coming to this area. The staff and service is always great and the location makes is easy to get to where we want to go.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 4 mar. 2024
Hello Michael, We're very happy to be your preferred choice when visiting this area! We're thrilled to hear that our staff and service have consistently met your expectations. Our prime location along the Deschutes River is indeed designed to provide easy access to the wonderful attractions in the area. We appreciate your loyalty and can't wait to welcome you back for more memorable stays, blending adventure with the comfort of our modern design. Until next time, happy exploring!

8/10 Bueno

Tammie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was as advertised.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 4 mar. 2024
Hi Tammie, We're happy to hear that our property lived up to your expectations! As adventurers at heart, we take pride in offering an experience that mirrors the charm of the surrounding nature along the Deschutes River. Our modern elegance is crafted to provide a comfortable and stylish retreat for guests seeking a perfect balance between outdoor exploration and relaxation. We look forward to hosting you again, creating more wonderful memories in the heart of Bend's scenic beauty.

10/10 Excelente

Jessie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The bunk bed room has been my favorite so far. I love how updated it feels now. And for the price in off-season, you can't beat it! The property in the summer is the best!!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 27 feb. 2024
Hi Jessie, We are very happy to hear the bunk bed room has become your favorite with its updated feel! We're pleased to offer a cozy and modern experience at an unbeatable off-season price. As the property transforms with the seasons, we can't agree more—summer truly brings out the best in our surroundings. Looking forward to hosting you again for more adventures and relaxation along the Deschutes River. Your comfort is our priority, and we're delighted you found it with us!

10/10 Excelente

Sylvia, Eugene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had stayed here a few years back and it was fine, but not as convenient as some of the downtown properties so we had not hurried back...but I was really surprised at the wonderful upgrades they have made! We especially loved the bunk bed room for our family (and forgot how spacious the rooms are!), as well as smaller things like tons of outlets, bench by the door, and a fan in the bathroom (which hotels never seem to have anymore). Everything was clean and staff were lovely. Definitely recommend and we'll be staying here more often.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 27 feb. 2024
Hello Sylvia, Thanks for returning to The Riverhouse! We're delighted you noticed and enjoyed the wonderful upgrades we've made since your last stay. The bunk bed room is indeed a family favorite, and we're glad you appreciated the thoughtful details like ample outlets, a convenient bench, and a bathroom fan. Our commitment to cleanliness and the warm hospitality of our staff are always a priority. Thank you for recommending us, and we look forward to hosting your family more often for a perfect blend of adventure and relaxation along the Deschutes River!

10/10 Excelente

Eve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I loved my stay at the Riverhouse. I am coming back again for another stay in March!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 27 feb. 2024
Hello Eve, Thanks for the glowing review! March will bring more opportunities to immerse yourself in the laid-back Bend vibe, surrounded by the beauty of nature along the Deschutes River. We're excited to welcome you back for another seamless blend of outdoor exploration, delicious dining, and relaxation. Your return in March will undoubtedly add more wonderful moments to your Riverhouse experience. See you soon for another unforgettable adventure!

10/10 Excelente

Dennis

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place, roaring river thru the property, great food and drink, good nights rest, all good!
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 26 feb. 2024
Hi Dennis! We're very happy to hear that you enjoyed your time with us! The roaring river adds a touch of nature's symphony to the ambiance of our property, providing a truly unique experience. It's fantastic to know that our food and drinks contributed to your satisfaction, and that you had a good night's rest. Your positive feedback is the ultimate reward for our efforts to create a space where adventure and indulgence seamlessly coexist. We look forward to welcoming you back for more memorable moments along the Deschutes River!

10/10 Excelente

Erica

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was clean and nice and staff were very attentive and courteous
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 23 feb. 2024
Ericca, Thanks for the wonderful feedback! We're delighted to hear that you enjoyed your stay and found our rooms clean and comfortable. Our attentive and courteous staff strive to ensure that every guest feels welcomed and well taken care of during their time with us. It's great to know that their efforts made a positive impression on you. We hope you had a fantastic time exploring the beauty of Bend and the Deschutes River, and we look forward to welcoming you back for more adventures in the future!

8/10 Bueno

SueAnn, Redmond

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always love staying here as a local.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 26 feb. 2024
Hello SueAnn, We're always thrilled to have you as our guest, especially as a local! Your ongoing choice to stay with us means the world. Embracing the laid-back vibe of Bend, our resort is designed to be a home away from home, where you can seamlessly transition from outdoor exploration to a cozy evening of dining and relaxation. We appreciate your loyalty and look forward to continuing to provide you with the perfect blend of adventure and indulgence during your stays. See you for more unforgettable moments along the Deschutes River!

10/10 Excelente

Susanne

Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 25 mar. 2024
Hi, Thank you so much for leaving us a stellar review!

10/10 Excelente

Shirley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Large rooms and great location
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 23 feb. 2024
Shirley, Thanks a bunch for the kudos! Our spacious rooms are designed to provide a comfortable haven for adventurers like yourself. We're thrilled you appreciated the size and ambiance. And as for our location, we couldn't agree more – being at home in the great outdoors along the Deschutes River gives us the perfect backdrop for your Bend adventure. Whether you're soaking in the roomy vibes or venturing out to explore, we're delighted to have been part of your experience. Here's to more great moments and large memories in the future!

6/10 Aceptable

Theresa

Viajó con su pareja
No le gustó: Servicios, estado de la propiedad e instalaciones
It was nice, but they were under serious construction. Noise & very dirty. Also, I’m not sure what was going on but our hotel hallway & room filled with campfire smoke! It smelled terrible for hours! & no breakfast! 🤔
Se hospedó 2 noches en febrero de 2024
Respuesta de General Manager el 23 feb. 2024
Theresa, Thanks for sharing your experience with us! While we're excited about our ongoing improvements, we understand the inconvenience caused—it's all part of our efforts to elevate your future stays. As for the campfire smoke, we'll definitely investigate to ensure this doesn't happen again. While we don't offer breakfast, we do have dining options like Currents where you can indulge in delicious meals. We appreciate your feedback and hope to welcome you back for a smoother and more enjoyable stay in the future!

10/10 Excelente

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The riverside room was perfect, affordable and serene. Will be back!
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 23 feb. 2024
Angela, Thanks for the glowing review! We're thrilled to hear that you enjoyed your riverside room—it's definitely one of our staff's favorite features, offering both affordability and serenity. We're delighted to know that you plan to return, and we can't wait to welcome you back for another relaxing stay by the Deschutes River. Until then, happy adventuring!

8/10 Bueno

john

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time in the last month I have stayed here, love the river view
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 23 feb. 2024
John, Thanks for returning to The Riverhouse! We're thrilled to hear you enjoyed the river view once again—it's definitely one of our staff's favorite aspects of our hotel. Being at home in the great outdoors along the Deschutes River allows us to offer guests a serene and picturesque setting. We're delighted to have provided you with another enjoyable experience, and we look forward to welcoming you back for many more river views in the future!