Other than sending a small request, over 3 weeks prior to our arrival inquiring about the possibility of an additional hour on our planned departure day and not hearing back with any sort of response at all, and never receiving an instruction email to enter the home, luckily it was completely open when we arrived and the key box was not locked so we were able to enter and obtain the key. The issue became in only having 1 key and no code to lock the key back up, enabling any one of us access to it, as were all going separate ways at various times. I had to call and spend a substatial amount of time late that evening attempting, while not only being on hold, but getting transferred a couple of times at 11:pm at night to get an email sent with entry information. Our vehicle also did not fit in the double car garage with it being a long bed disease pick up, too long for the door to close and since the only other
parking nearby was overflow parking a good little jaunt away, down by the pool and clubhouse, we just parked in the garage leaving it open the entire time. No fault of anyone's, we just didn't expect a garage or only a garage at the home. The house was very clean, comfortable and as pretty as it looked online and I would rent in the Village area again, especially now knowing more of what to expect. It was quiet and comfortable and so close, to so much.