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Opiniones sobre Metropol Palace Belgrade

5 out of 5
Metropol Palace Belgrade
Bulevar kralja Aleksandra 69, Belgrade

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 366 de 621 opiniones" "
Evaluación: 8 - Bueno. 160 de 621 opiniones" "
Evaluación: 6 - Aceptable. 48 de 621 opiniones" "
Evaluación: 4 - Mediocre. 24 de 621 opiniones" "
Evaluación: 2 - Terrible. 23 de 621 opiniones" "

8,8/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

8,6/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención
A very pleasant hotel. A little far from the city center for walking. Absolutely worth the distance anyhow. Parks around and local habitats. Cathedral Sava not too far. Plenty of little cafes and bakeries to visit. Tram right outside to take you around the city. When leaving I recommend the hotel's own car to take you to the airport- nice car and non-stressful way of ending your 5* stay in Belgrad.
Se hospedó 7 noches en agosto de 2017
Respuesta de Marija Vuckovic el 24 ago. 2017
Dear Valued Guest, Thank you very much for your kind review of Metropol Palace, A Luxury Collection Hotel. We are very pleased to see that you have enjoyed your stay with us. Looking forward to having you stay with us here at Metropol Palace Hotel. With Best Regards, Marija Vuckovic Pr and Marketing Executive

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

8/10 Bueno

Claudio Hernan, Mexico

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good Hotel in Down Town
Good Hotel in down town

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
muy buen hotel y muy bien ubicado
Muy buen hotel y muy bien ubicado en el centro de la ciudad. Muy buen desayuno

10/10 Excelente

Skot

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We appreciated our stay. Although the hotel is older, we liked its classic features. Enjoyed the spa and the breakfast buffet. The hotel staff was very pleasant and helpful. Loved Belgrade and our visit was made complete because of the comforts of Hotel Metropol Palace. Will happily return to the hotel on our next visit.
Se hospedó 3 noches en abril de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 10 may. 2024
Dear Skot, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

8/10 Bueno

Nina

Se hospedó 2 noches en abril de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 22 may. 2024
Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Excelente

Robert

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Le Courtyard Mariott ou j‘ai mes habitudes etant complet, j‘ai reserve au Metropol Palace. Service comparable, c.a.d. de qualite. Offre gastronomique plus large, et offre Wellness, massage et pool. Malheureusement, la piscine est surpeuplee et je ne suis pas sur que ce soient tous des clients de l‘hotel. Un peu plus eloigne du centre ville, mais encore faisable a pied. Une bonne alternative.
Se hospedó 2 noches en abril de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 30 abr. 2024
Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

8/10 Bueno

Jamie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's a nice hotel with a bit of history. The staff are friendly and helpful; they all spoke English well. There's a nice view from the roof, and the facilities are overall very good. Breakfast options were pretty good. A decent breakfast by local standards.
Se hospedó 1 noche en abril de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 3 may. 2024
Dear Jamie, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Excelente

Engji

Se hospedó 2 noches en abril de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 10 may. 2024
Dear Engji, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Excelente

Yixin

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really nice hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 16 abr. 2024
Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Excelente

Sretenka

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is my seventh stay at this hotel and experience experience has always been fantastic! Keep up the good work.
Se hospedó 1 noche en marzo de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 28 mar. 2024
We would like to thank you for taking the time to share your experience, following your recent stay with us. I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them. We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 Excelente

sung il

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
it was very affordable
Se hospedó 2 noches en marzo de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 19 mar. 2024
Dear Sung iL, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,Katarina Radic

10/10 Excelente

Kostas, Lincolnwood

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Always a pleasure staying there.
Se hospedó 1 noche en marzo de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 12 mar. 2024
Dear Kostas, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 12 mar. 2024
Dear John, Thank you for your delightful feedback! We are thrilled to have contributed to your wonderful stay. Looking forward to welcoming you back for another memorable experience! Warmest regards,

8/10 Bueno

mario mi

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Nice although a bit old, good for the rate you pay
Nice location, building, good breakfast, nice gym and spa, old locker room, room furniture and tv set. Good contact personnel, good courtesy.
Se hospedó 2 noches en febrero de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 18 feb. 2024
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

10/10 Excelente

Valeriia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 13 feb. 2024
Dear Valeriia, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 Excelente

Vladeta, San Francisco

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent fitness center and spa services.
Se hospedó 5 noches en enero de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 13 feb. 2024
Dear Vladeta, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

10/10 Excelente

Andrej

Se hospedó 2 noches en enero de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 13 feb. 2024
Dear Andrej, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Warmest regards,

8/10 Bueno

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Prima kamer en ook mooie ruime badkamer, maar veel stopcontacten defect: vier in totaal! Staff was vriendelijk en luisterde en nam tijd voor input
Se hospedó 3 noches en febrero de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 8 feb. 2024
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

10/10 Excelente

yusuf

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Metropol Palace
Odanın konforu, banyo ve otel genel olarak güzeldi. Çalışanlar güler yüzlü ve yardımcıydı. Otopark ücreti yüksekti. Ücretsiz park yeri yoktu. Spa alanı güzeldi. Kahvaltı Türkler için yeterli değildi bence, Türk kahvaltısına benzer çeşitler çok yoktu, standart avrupa tarzındaydı.
Se hospedó 2 noches en enero de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 8 feb. 2024
Dear Yusuf, Your kind words make us beam with pride! Knowing we could make your stay so enjoyable is incredibly rewarding. We're already excited to host you again for another exceptional visit! Warmest regards,

8/10 Bueno

ALEXANDER

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was my fourth visit in the last 3 years and Metropol did not disappoint. Especially its service staff.
Se hospedó 7 noches en enero de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 23 ene. 2024
Dear Alexander, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near future.

8/10 Bueno

Tomasz

Se hospedó 2 noches en enero de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 8 feb. 2024
Dear Tomasz, On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!Hope to see you again soon.

10/10 Excelente

Chrysostomos

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Katarina Radic, Guest Relations Manager el 10 ene. 2024
Dear Chrysostomos, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us.Kind Regards,

6/10 Aceptable

Kari E.

Se hospedó 5 noches en diciembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 10 ene. 2024
Dear Kari, E., Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment. We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Kind Regards,

6/10 Aceptable

Riccardo

No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 8 feb. 2024
Dear Riccardo, Thank you for your feedback! We regret not having met your expectation in certain parts. We invite you to return and experience the improvements firsthand. Warmest regards,

10/10 Excelente

Francesco

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 10 ene. 2024
Dear Mr. Francesco, We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.Kind Regards,

10/10 Excelente

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quality
One of the nicest hotels ive ever had the pleasure of stopping in. Nothing was too much trouble for the staff. The bar was excellent the room was comfy and spacious, bathroom was perfect. Gym and spa equipment second to none. Would 1000000% recommend a stay here. Out of this world and unreal value for money 👏
Se hospedó 2 noches en diciembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 20 dic. 2023
Dear Paul, We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near futureWarm Regards, Katarina RadicGuest Relations Manager

2/10 Terrible

Rotem

Viajó en grupo
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 20 dic. 2023
We would like to thank you for your time sharing this review.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment.By contacting us personally or anyone from our team, whilst you are with us, it gives us the opportunity to intervene in making your experience smoother and allow us to offer a greater stay.Overall, we kindly request to be contacted since each experience is not identical. Guests have enjoyed every moment whilst other experiences gave us the opportunity to elevate a service or element.We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Best regards,

8/10 Bueno

TAMER

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Belgrad’taki En İyi Otellerden Birisi
Genel olarak memnun kaldık. SPA ünitesi otel kapasitesi gözönüne alındığında yeterli değil.Çalışanlar da özverili ve yardım severlerdi.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 18 dic. 2023
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

8/10 Bueno

stephen

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 18 dic. 2023
Dear Stephen,On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!Hope to see you again soon.Warm Regards,

8/10 Bueno

Mark

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Trip to Belgrade to watch City
The hotel is located on one of Belgrade's main streets, but a little away from bars and restaurants. Lobby area is great, as is the roof top bar. The one big issue I had was the the bedroom. For some reason you cannot have to thermostat lower than 22degC, which means the room is very warm and uncomfortable. Resulted in two poor nights sleep. Needs putting right that!!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 18 dic. 2023
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

8/10 Bueno

Padmapriya

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is my second time staying at the property. The hotel stands up to their start rating but this time couple things didn't work out. Room didn't have the working phone and also items were not replaced every day or the trash was not removed without asking them specifically.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 18 dic. 2023
Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.Warm Regards,

10/10 Excelente

Andrew

Se hospedó 2 noches en diciembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 18 dic. 2023
Dear Andrew,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! I will make sure your kind comments are shared with the team and we hope to welcome you back again soon.Best Regards,

8/10 Bueno

Torbjörn

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 18 dic. 2023
Dear Torbjorn, We would like to thank you for your time sharing this review.We would like to apologize for not meeting your expectations whilst staying with us and we sincerely hope that you will give us another opportunity to offer a better experience for you in the future.Kind Regards,

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en noviembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 18 dic. 2023
Dear ______,We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.

10/10 Excelente

Milica

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the location and the rooms.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 18 dic. 2023
Dear Ms. Milica,We would like to thank you for taking the time to share your experience, following your recent stay with us.I am so pleased that you had an excellent stay and you were looked after by our attentive teams. They do take the greatest pride in going the extra mile looking after our esteem guests and it will be my pleasure to share your kind feedback with them.We hope that we will have the opportunity of welcoming at Metropol Palace once more in the near future.

10/10 Excelente

YILMAZ

Le gustó: Limpieza
Se hospedó 3 noches en noviembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 18 dic. 2023
Dear Yilmaz,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! I will make sure your kind comments are shared with the team and we hope to welcome you back again soon.Best Regards,

10/10 Excelente

Paul

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
5 star stay
Top class stay. Fantastic hotel in a great location. Clean and polished all around with a good choice of Clarins toiletries in the bathroom. Very much liked seeing the refillable bottles in the bathroom rather than miniature plastics. Breakfast was great with a wide choice of everything anyone might need. Wonderful having the spa onsite which we fully utilised. Courteous staff at reception and behind the bar. About a 15 minute stroll to Republic Square so a good location. Extremely clean and tidy throughout.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 22 nov. 2023
Dear Mr. Paul,We are delightful to read your wonderful feedback! It was our pleasure to welcome you for a stay at Metropol Palace Hotel and we are thrilled that you enjoyed your time with us, and departed with so many great memories.I am so pleased you had a comfortable overall experience and were looked after by our attentive team. They do take the greatest pride in going the extra mile to look after our esteem guests on every opportunity, to make sure that they enjoy every moment and it will be my pleasure to share your wonderful feedback with them.We hope that we will have the opportunity of welcoming you in the near future. Best Regards,

10/10 Excelente

Tugba

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 22 nov. 2023
Dear Tugba,Thank you for taking the time to leave such positive feedback following your visit at Metropol Palace Hotel. We are thrilled that everything exceeded your expectations! We hope to welcome you back again soon.Best Regards,

10/10 Excelente

MEHMET PARALI

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Güzel ve Konforlu Bir Otel
Otel çok merkezi bir konumdaydı. Kahvaltısı çok güzeldi. Resepsiyon ve vale arkadaşlar çok ilgiliydi. Çok memnun kaldık.
Se hospedó 4 noches en octubre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 3 nov. 2023
Dear Mr. Parali,On behalf of the entire Metropol Palace Hotel team, we would like to thank you for sharing your feedback!All of your kind words about our service, property and staff are much appreciated and valued.Hope to see you again soon.

8/10 Bueno

Michael, Brisbane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Metropole is a grand hotel but slightly showing its age. That said the service from staff was very efficient and helpful
Se hospedó 2 noches en octubre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 3 nov. 2023
Dear Mr. Michael, Thank you for taking the time to write us your precious feedback, following your recent stay at Metropol Palace Hotel. Allow us to express our appreciation for the good elements mentioning in your review and also for the elements which did not meet your expectations, as it will work as a driving force to elevate our services. Your helpful feedback is well taken and will be shared with the appropriate Department Heads for immediate review and improvement. We hope you will give us the opportunity to host you once again, when the travel brings you back to the area.

4/10 Mediocre

Dmitry

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 3 nov. 2023
Dear Mr. Dmitry, Thank you for taking the time to share your review following your recent stay at Metropol Hotel Palace.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every moment. Please feel free to contact us directly, as constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.Warm Regards

10/10 Excelente

Casper

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fantastisk oplevelse
Vi havde et rigtigt godt ophold på Metropol Palace. Rigtig god service og en god oplevelse hele vejen rundt.
Se hospedó 3 noches en octubre de 2023
Respuesta de Nikoleta Vlahovic, Guest Relations Manager el 30 oct. 2023
Dear Casper, Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace Hotel!We are thrilled to hear your kind words about our service, staff and property.If the travel ever brings you back to the area, we would be pleased to have you as our valued guest once again.Best regards,

6/10 Aceptable

Visnja

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 9 noches en septiembre de 2023
Respuesta de Nikoleta Vlahovic, Guest Relations Manager el 20 oct. 2023
Dear Visnja, Thank you for providing us with your feedback following your recent stay with us.It is with regret to know we have failed to completely fulfill your expectations, we sincerely hope we will have one another opportunity to redeem your opinion.Best regards,

4/10 Mediocre

Zeljko, old tappan

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 5 noches en septiembre de 2023
Respuesta de Nikoleta Vlahovic, Guest Relations Manager el 12 oct. 2023
Dear Zeljko,Thank you for providing us with your precious feedback, following your recent stay with us. It is regret to know we have failed to fulfill your expectations.We hope we will have one another opportunity of welcoming you where we could give our best to redeem your opinion and confidence in our hotel!Best regards,

10/10 Excelente

marlies

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
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Se hospedó 2 noches en octubre de 2023
Respuesta de Nikoleta Vlahovic, Guest Relations Manager el 12 oct. 2023
Dear Marlies, Thank you for providing us with your precious feedback, following your recent stay at Metropol Palace. We are thrilled to know you enjoyed your stay and we hope we will have one another opportunity of welcoming you!Best regards,

8/10 Bueno

Amir

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall it was a nice property. The room service meal options felt a bit random and limited - I would have like to see more of a variety and more healthy options. The gym was very nice.
Se hospedó 4 noches en octubre de 2023
Respuesta de Nikoleta Vlahovic, Guest Relations Manager el 12 oct. 2023
Dear Amir,Thank you for providing us with your precious feedback, following your recent stay with us!All of your kind and constructive comments are much appreciated and valued.If the travel ever brings you back to the area, we would be pleased to welcome you once again!Best regards,

6/10 Aceptable

Vita

Viajó con su pareja
Le gustó: Limpieza, servicios
No le gustó: Personal y atención
Great Place to visit, but room service and housekeeping is absolutely bad
Se hospedó 8 noches en septiembre de 2023
Respuesta de Katarina Radic, Guest Relations Manager el 12 oct. 2023
Dear Vita, Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.Constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every momentRespectfully, we have taken the time to review each and every detail of your comments with our respective teams and sincerely hope that you will give us another opportunity to offer a great stay that meet your expectations in the near future.Warm Regards, Thank you for taking the time to share your extended review following your recent stay at Metropol Hotel Palace.Constructive feedback empowers the team and works as a driving force towards our vision for an exclusive adult only escape that guarantees maximum luxury for a perfect stay.We truly regret not having met your service expectations since the Metropol Palace Hotel team strives on sheltering different needs and wants of our esteemed guests in order to feel like home and be able to enjoy every momentRespectfully, we have taken the time to review each and every detail of your comments with our respective teams and sincerely hope that you will give us another opportunity to offer a great stay that meet your expectations in the near future.Warm Regards,

10/10 Excelente

Jun

Se hospedó 2 noches en septiembre de 2023
Respuesta de Nikoleta Vlahovic, Guest Relations Manager el 30 oct. 2023
Dear Jun, Thank you for providing us with your precious feedback, following your recent stay with us! It is with pleasure to know you enjoyed your stay and we hope we will have one another opportunity of welcoming you, as soon as the travel brigs you back to the area!Best regards,

10/10 Excelente

Zorica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nettes Personal, grosse Zimmer und Badezimmer. Sauber und schön eingerichtet.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Nikoleta Vlahovic, Guest Relations Manager el 2 oct. 2023
Dear Zorica,Thank you for providing us with your precious feedback, following your recent stay with us!It is with great pleasure to hear all of your kind words about our staff, service and facilities. We hope we will have one another opportunity of welcoming you, as soon as the travel brings you back to the area. Best regards,