2/10 Terrible
Stephanie
Viajó con su familia
25 abr. 2026
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
When I went to the establishment the building was closed for the season a employee met me with keys and explained they tried to get in touch with me through Expedia , which I did not see a message saying they were closed , only saying about road construction in front of the building
The women said I could have the keys to the hotel and stay alone without any staff there , my daughter and I were not comfortable with the situation ,and explained to me she had another hotel down the road that people were staying at so I opted to go there once we arrived she explained to me that the staff leaves at 9:00 again due to this hotel not being open yet with the off season .so my daughter and I proceeded out to look for a hotel open for the season as we were not comfortable
We found hotel LBI which is the same owners as the Boulevard and the spray .
The employees at Hotel LBI were amazing and explained to us those hotels are not open yet as those other hotels were Hotel LBI's sister hotels ( they own those properties too ) the women I dealt with at the boulevard never once told me they were affiliated with Hotel LBI
I returned back to the spray hotel and got our bags and explained to the man behind the counter we were very uncomfortable staying there overnight without any employees nor security cameras
She told me I would get her a refund if I chose to not stay , very disappointed
Now o have to fight with my cc to try and get this charge off
Stephanie
Se hospedó 1 noche en abril de 2026
