Recepción

Opiniones sobre Origin Baton Rouge, a Wyndham Hotel

3 out of 5
Origin Baton Rouge, a Wyndham Hotel
101 ST FERDINAND STREET, Baton Rouge, LA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 78 de 112 opiniones" "
Evaluación: 8 - Bueno. 22 de 112 opiniones" "
Evaluación: 6 - Aceptable. 4 de 112 opiniones" "
Evaluación: 4 - Mediocre. 1 de 112 opiniones" "
Evaluación: 2 - Terrible. 7 de 112 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

9,0/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Guery

Viajó con su familia
Le gustó: Servicios
La limpieza ,precio y localización
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 24 may. 2024
Hi Guery,Thanks for the feedback about your stay. If you are ever back in Baton Rouge, come back to see us.

8/10 Bueno

Yolanda, Marina del Rey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Personnel have been helpful, when I asked a room change due to be not clean and location. Simple comfortable room, nothing special but good enough. Location is great in Downtown, close to river and main tourist attractions.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 22 mar. 2024
Hi Yolanda,Thanks for the feedback. We are glad you enjoyed your stay with us and the location as well. Hope to see you again!

10/10 Excelente

Sarina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay and beautiful, clean hotel!
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 28 may. 2024
Hi Sarina,Thanks for staying with us. Hopefully, you can come back to visit again.

8/10 Bueno

Lisa, Farmington

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice boutique hotel, very friendly staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 24 may. 2024
Hi Lisa,Thanks for sharing your feedback with us about the hotel. We are glad you enjoyed your stay with us!

10/10 Excelente

Lori

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was super friendly. And readily available. I love the boutique style of the hotel.
Se hospedó 4 noches en mayo de 2024
Respuesta de Management el 20 may. 2024
Hi Lori,We are glad you enjoyed your stay with us! Come back to see us again.

10/10 Excelente

Greer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was very nice. Would absolutely stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 20 may. 2024
Hi Greer,Thanks for staying with us. Looks like you enjoyed your stay with us.

10/10 Excelente

Eric

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location with quality rooms and friendly staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 18 may. 2024
Hi Eric,Thanks for the feedback about our rooms and staff. They will be happy to hear you enjoyed your stay.

8/10 Bueno

Hope

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and courteous staff. Great location in walking distance to sites and restaurants.
Se hospedó 2 noches en mayo de 2024
Respuesta de Management el 20 may. 2024
Hi Hope,Thanks for your feedback during your stay with us. We are happy to hear you enjoyed your stay.

10/10 Excelente

vernon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 13 may. 2024
Thanks Vernon for staying with us! We are glad you enjoyed your stay here.

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was great, convenience
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 13 may. 2024
Thanks James for the 5 out of 5 rating! Our staff will be happy to hear that you enjoyed your stay.

10/10 Excelente

Carron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 13 may. 2024
Thanks Carron for the 5 out of 5 rating.

10/10 Excelente

Evan

Se hospedó 1 noche en abril de 2024
Respuesta de Management el 28 may. 2024
Thanks for the feedback Evan! Come back to see us.

10/10 Excelente

Lutrill

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff here was just unbelievably friendly and helpful answering every question I posed about the local atmosphere where to go what to do and we're not to go excellent one of the best hotels I've ever stayed at kudos to the the manager and her staff
Se hospedó 2 noches en mayo de 2024
Respuesta de Management el 6 may. 2024
Hi Lutrill,Thanks for the feedback on my staff and your stay. We want to make all our guests stay enjoyable. Come back to see us when you get a chance.

10/10 Excelente

MELISSA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a beautiful boutique property! It was perfect for our overnight stay to see a concert in Baton Rouge.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 6 may. 2024
Hi Melissa,Sounds like you enjoyed your stay and the concert. We are glad you enjoyed your stay and we hope to see you again soon.

10/10 Excelente

Johnny Holyfield

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a super cute hotel and resturant with a great location! The only negative was you had to pay for parking.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 6 may. 2024
Hi Johnny,Thanks for staying with us. Glad you enjoyed your stay with us.

2/10 Terrible

Michael

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
This is a cute new boutique hotel experience operated by some horrible employees. I arrived at the hotel at 10:00 PM. I could not find anyone to check me in. This was because the girl working the front desk was asleep on the floor. I checked in and went to my room, and things were fine until around midnight, when the fire alarm started beeping. I called the front desk, no answer. I called again three more times throughout the night, and there was no answer. I did not sleep. When I checked out the next morning, the new lady working the front desk proclaimed, "I've been here all night, and you never called, so that's your fault." Unbelievable. Again, this was an old Holiday Inn Express recently renovated with new owners. I guess the hiring pool must be pretty sad in Baton Rouge. I would NEVER stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 6 may. 2024
Hi Michael,I'm truly sorry about the interaction with my front desk staff. That is no way anyone should have been treated. Thanks for letting us know so I can address.

8/10 Bueno

buddy

Se hospedó 1 noche en abril de 2024
Respuesta de Management el 18 may. 2024
Thanks for the review Buddy!

6/10 Aceptable

Ernest, Houma

Le gustó: Limpieza, personal y atención, servicios
Ridiculous light on thermostat is like a head light in your face. Unable to turn off. Staff states that it cannot be turned off.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 26 abr. 2024
Hi Ernest,Our apologizes about the light on the thermostat. We will look into this some more to see what the issue may be. Thanks again for the feedback and hope you have a great day.

8/10 Bueno

Cherie

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 26 abr. 2024
Hi Cherie,Thanks for your feedback about our hotel. We are glad you stayed and hope you will visit us again.

8/10 Bueno

Craig, Houston

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Management el 26 abr. 2024
Thanks Craig. Looks like everything went well but if we could have done something differently, feel free to let us know.

10/10 Excelente

Katherine

Viajó con su pareja
The staff was amazing upon check in and during our stay. Would definitely recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 22 abr. 2024
Hi Katherine,It was our pleasure to have you stay with us. We look forward to seeing you again!

10/10 Excelente

DAVID

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 22 abr. 2024
Thanks for the 5 out of 5 rating David!

10/10 Excelente

Aaron

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The crew did great helping me
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 22 abr. 2024
Hi Aaron,Thanks for sharing your feedback with us! It is greatly appreciated, and I know the staff will be happy to hear the nice comment about them.

10/10 Excelente

Bradley

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great value for the price, brand new remodel, close to everything in downtown
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 22 abr. 2024
Hi Bradley,Thanks for staying with us. Look like you enjoyed your stay with us as well. Hope you will visit us again soon.

6/10 Aceptable

Tiffany

Se hospedó 1 noche en abril de 2024
Respuesta de Management el 6 may. 2024
Hi Tiffany,Thanks for the review. Feel free to let us know what we could have done better during your stay. All feedback helps us become better.

10/10 Excelente

Vicki

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I would highly recommend this hotel! We will most definitely be staying there again. Very nice hotel!
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 15 abr. 2024
Hi Vicki,Thanks for staying with us and we hope to see you again!

10/10 Excelente

Zachary

Se hospedó 1 noche en abril de 2024
Respuesta de Management el 6 may. 2024
Hi Zachary,Thanks for the 5 out of 5 rating! We appreciate your business.

10/10 Excelente

Lourdes

Se hospedó 1 noche en abril de 2024
Respuesta de Management el 6 may. 2024
Thanks for the review 5 out of 5!

8/10 Bueno

Jean

Se hospedó 1 noche en abril de 2024
Respuesta de Management el 30 abr. 2024
Hi Jean,Thanks for the review! Come back to see us when you get a chance.

10/10 Excelente

Amy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The way the desk clerk worded it we thought breakfast was included... and they had no cream for coffee. But other than that the place was perfect
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 22 abr. 2024
Hi Amy,Sorry about the miscommunication about breakfast but I am glad to hear that you enjoyed your stay with us.

10/10 Excelente

Cherri

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pillows & bed very comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 22 abr. 2024
Hi Cherri,Im glad you enjoyed the pillows and bed while staying with us. That means you were able to get a good night's rest. Hope to see you again!

10/10 Excelente

Arlene

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location if catching a show at the Riverside auditorium or theatre.
Se hospedó 2 noches en marzo de 2024
Respuesta de Management el 15 abr. 2024
Hope to see you again Arlene!

2/10 Terrible

Jerrod

Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 22 abr. 2024
Hi Jerrod,Sorry we were not up to your expectations during your stay. I hope whatever went wrong, we can address and get it corrected for you and our future guest.

10/10 Excelente

Connor

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 26 mar. 2024
Thanks Connor,We are happy you chose to stay with us downtown at the Origin.See you next time!

10/10 Excelente

Wade

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Management el 26 mar. 2024
Hi Wade,Thanks for staying with us! Hope we see you again.

10/10 Excelente

Ann Sample

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Respuesta de Management el 26 mar. 2024
Hello Ann,Thanks for the feedback! Glad you had an excellent stay with us.

10/10 Excelente

Joe

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
LOVE THIS PLACE! An exceptional value hotel. Cool, modern, clean new property. We paid twice as much for far less in New Orleans the previous two nights. Parking on the street took a while to figure out, in a pouring rain, but it is way less expensive than the hotels $36 valet parking. That is too much for me. The hotel bar was a refreshing bargain with a "Happy Hour" lasting until 7:00 and way, way above average cocktails. Food looked very good, wish we had stayed here for dinner. We paid too much for dinner at a nearby restaurant, although it was good. I'm all about getting a bargain, which is harder to find these days.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 22 mar. 2024
Hi Joe,We are excited that you enjoyed your stay with us! Come back and see us soon.

10/10 Excelente

Julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 16 mar. 2024
Thank you and we hope to see you again!

8/10 Bueno

Amy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and comfortable. Customer service amazing
Se hospedó 1 noche en febrero de 2024
Respuesta de Origin Hotel Team el 21 mar. 2024
Thank you for your review. We appreciate your feedback. We hope to see you again.

6/10 Aceptable

Matthew

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Weekend rate too high. Charged for second night even though I did not use room. Electrical sockets did not work in room. Light missing and not working in bathroom to be able to see adequately.
Se hospedó 2 noches en febrero de 2024
Respuesta de Management el 5 mar. 2024
Hi Matthew,Sorry about the things you experienced during your stay with us. Hopefully we can make those changes and make sure everything is better for the next stay.

8/10 Bueno

Daniel

Le gustó: Personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de Management el 5 mar. 2024
Glad you enjoyed your stay with us!

8/10 Bueno

Alma

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was polite and helpful. What I didn't like was there lighting in the rooms.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 5 mar. 2024
Hi Alma,Thanks and I will pass the nice words along to our team. We will take a look at the lighting issues in the room and address them where we can. Thanks for the feedback and hope to see you again!

2/10 Terrible

Rhyanne

Se hospedó 3 noches en febrero de 2024
Respuesta de Origin Hotel Team el 26 feb. 2024
Thank you for your review. We would like more details about your stay with us. We strive to provide exceptional service and would like the opportunity to correct any issues experienced as best as we can.

8/10 Bueno

Cristina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en febrero de 2024
Respuesta de Management el 26 feb. 2024
Thanks for staying Cristina! We hope to see you again.

4/10 Mediocre

Deborah

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Comodidad de la habitación
Hotel is very clean and service is good but the amenities are sad. The pillows are not soft enough and high, I woke up several times with awful neck pain. The A/C has a very bright panel in a small dark room, this made it bet hard to sleep. A bottle of water is $5.50 and the ice machine on my floor was not working. Room just felt bare especially for the price. I’m guessing because of the location but I didn’t choose the hotel for that reason; I chose it because it was supposed to be really nice going by the reviews ands star rating. I was looking for a comfortable night and ended with a crappy night sleep. it was disappointing.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 26 feb. 2024
Hi Deborah,We are sorry about the AC thermostats in the room and the pillows. We do strive to make our guest experience a great experience. Hopefully you can get us another try and make everything right.

8/10 Bueno

Crystal

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Boutique style hotel
Great boutique style hotel. Staff was friendly and helpful. They did not have the room type I reserved so we were upgraded with no extra charge.
Se hospedó 2 noches en febrero de 2024
Respuesta de Management el 26 feb. 2024
Thanks Crystal! Glad you enjoyed the hotel and your stay.

2/10 Terrible

Dominique

Se hospedó 1 noche en febrero de 2024
Respuesta de Origin Hotel Team el 21 mar. 2024
Thank you for taking the time to leave a review. We take all feedback seriously, and your review indicates we fell short of your expectations.We would truly appreciate it if you could share more details about your experience. Understanding what went wrong allows us to improve and ensure future guests have a better stay.Feel free to reach out to us directly. We are committed to providing a great experience for all our guests, and your feedback is valuable in helping us achieve that.

10/10 Excelente

gloria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de Origin Hotel Team el 26 feb. 2024
Thank you for your review. We look forward to hosting you again.

10/10 Excelente

Troy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk was extremely helpful
Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 26 feb. 2024
Hi Troy,I'm glad front desk was helpful during your stay. We hope you can stay again with us again.

2/10 Terrible

Henrik

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024
Respuesta de GM el 23 feb. 2024
Thank you sharing your feedback. We apologize for anything that you encountered during your stay that did not meet the quality level of service we hope to provide to all guests. We hope that in the future you will give us another opportunity to provide you with a wonderful staying experience.