Esta propiedad cuenta con servicios de traslado desde el aeropuerto que pueden incluir cargos adicionales. Para organizar el traslado, comunícate con la propiedad 72 horas antes de la llegada utilizando los datos de contacto que figuran en la confirmación de reservación.
El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
Métodos de ingreso
Personal de recepción
Mascotas
No se aceptan mascotas
Niños y camas adicionales
Los niños son bienvenidos.
No hay cunas disponibles.
Tipos de pago de la propiedad
Información importante
Extras opcionales
Traslado desde/hacia el aeropuerto: IDR 168000 por vehículo (solo ida, capacidad máxima de 4)
Traslado desde/hacia el aeropuerto por niño: IDR 168000 solo ida
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Importante
Puede aplicarse un cargo por cada persona adicional, según la política de la propiedad.
Es posible que se solicite un documento de identidad con foto emitido por las autoridades gubernamentales, y una tarjeta de crédito, débito o depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto.
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden conllevar cargos adicionales.
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo.
Las medidas de seguridad de la propiedad incluyen extintor de incendios
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Información adicional
Esta propiedad no dispone de ascensor
Es necesario reservar con anticipación el servicio de masajes y los tratamientos de spa. Las reservaciones se realizan poniéndose en contacto con el hotel antes de la llegada, utilizando la información de contacto que figura en la confirmación de la reservación.
Preguntas frecuentes
¿Hay piscina en Grand Eska Hotel & Suite ?
Sí, en la propiedad hay una piscina techada y una piscina para niños.
¿Cuánto cuesta hospedarse en Grand Eska Hotel & Suite ?
Al 25 may. 2026, el precio más bajo encontrado por una noche de estadía para dos adultos en Grand Eska Hotel & Suite el 26 may. 2026 es de US$ 58, y no incluye impuestos ni cargos. El precio se basa en la tarifa por noche más baja encontrada en las últimas 24 horas para los próximos 30 días. Los precios están sujetos a cambios. Selecciona tus fechas para ver precios más precisos.
¿Grand Eska Hotel & Suite acepta mascotas?
No, la propiedad no acepta mascotas.
¿Cuánto cuesta el estacionamiento en Grand Eska Hotel & Suite ?
El estacionamiento es gratuito en esta propiedad.
¿A qué hora es el check-in en Grand Eska Hotel & Suite ?
Horario de check-in: 14:00-00:00. Es posible hacer el check-in después de hora, con horario limitado.
¿A qué hora es el check-out en Grand Eska Hotel & Suite ?
Check-out: 12:00.
¿Grand Eska Hotel & Suite ofrece traslado hacia el aeropuerto?
Sí, hay un servicio de traslado desde/hacia el aeropuerto de 07:00 a 21:00 (previa solicitud). Se aplica un cargo de IDR 168000 por vehículo.
¿Dónde se encuentra Grand Eska Hotel & Suite ?
En Batam, este hotel con spa se encuentra a 2 km de Centro comercial Nagoya Hill y Terminal de ferry de Harbour Bay. Grand Batam Mall y Centro comercial BCS Mall (Batam City Square) también se encuentran a 3 km.
Opiniones
Opiniones de
7,4
Bueno
Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
8,2
Limpieza
6,8
Servicios
8,8
Personal y atención
7,2
Estado de la propiedad e instalaciones
Evaluación: 10 - Excelente. 6 de 29 opiniones
10 - Excelente
6
Evaluación: 8 - Bueno. 15 de 29 opiniones
8 - Bueno
15
Evaluación: 6 - Aceptable. 3 de 29 opiniones
6 - Aceptable
3
Evaluación: 4 - Mediocre. 2 de 29 opiniones
4 - Mediocre
2
Evaluación: 2 - Terrible. 3 de 29 opiniones
2 - Terrible
3
Opiniones
Opinión verificada
10/10 Excelente
Cliente verificado
17 ago. 2025
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Relaxing holiday
My 2nd time here and it gets better. Came here especially for the spa session.
Cliente verificado
Se hospedó 1 noche en agosto de 2025
Opinión verificada
10/10 Excelente
Sriram
1 abr. 2024
Le gustó: Limpieza, personal y atención
A nice looking and clean hotel with friendly staff. Definitely would stay here again.
Sriram
Opinión verificada
8/10 Buena
Sriram
22 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Wonderful staff who make it worth returning to
Sriram
Se hospedó 1 noche en abril de 2024
Opinión verificada
8/10 Buena
Zee Lin
19 ago. 2025
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room is small for single bed and room’s sound proof not so good can hear from outside . Toilet is small . Overall still ok for double room . Lobby and restaurant are good
Zee Lin
Se hospedó 1 noche en agosto de 2025
Opinión verificada
10/10 Excelente
Alyanna
26 jul. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the aesthetic of the property, modern and stylish. Staff are very friendly and accommodating! Bed was comfy. Would stay here again :)
Alyanna
Se hospedó 2 noches en julio de 2023
Opinión verificada
8/10 Buena
Cliente verificado
7 dic. 2023
Le gustó: Limpieza, personal y atención
Nice spa and beddings
Good option for in-house spa services - not to be missed! Customer service is as great as always (high Indonesian standards).
Cliente verificado
Se hospedó 2 noches en diciembre de 2023
Opinión verificada
10/10 Excelente
Robert
21 jun. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Arab styling hotel
Had a great stay. Very comfortable bed. Some minor maintenance issues, drain in shower slow can flood, door hard to open. Breakfast was excellent do not miss it
Robert
Se hospedó 1 noche en junio de 2023
Opinión verificada
8/10 Buena
Eddie
27 abr. 2025
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall the facade & staff service is good.
But the room’s air con need major improvement.
Need to use a hand held fan for the whole night to stay cool.
Eddie
Se hospedó 1 noche en abril de 2025
Opinión verificada
8/10 Buena
Daryl Keen Hoong
26 may. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
The romantic suite setup was elegant and clean, great for couple stay. Will be more enjoyable if bathrobes are provided. The breakfast selection was good but some food quality can be improved.
Downside is location, shopping area is not in walking vicinity, but transportation like grab is very available.
Daryl Keen Hoong
Se hospedó 2 noches en mayo de 2024
Opinión verificada
8/10 Buena
NUR SHAM
11 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Grand Eska short getaway review
Hotel is refurbished from an old hotel. Some upgrade works are still ongoing. Facilities & cleaniness can be further improve.
Hotel staff are friendly & helpful 👍
Massage facilities are quite good 👍👍
NUR SHAM
Se hospedó 2 noches en diciembre de 2023
Opinión verificada
8/10 Buena
Mark
4 sept. 2023
Le gustó: Limpieza, personal y atención
Property is situated at a location that’s not convenient for us to walk around.
Rooms are fairly clean despite the property is under going renovations.
Staff are all very friendly & helpful.
Mark
Se hospedó 2 noches en septiembre de 2023
Opinión verificada
8/10 Buena
Brian
1 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Simple stay, staff is friendly
Check in was easy with Elsa assistance. The things to improve is that, door locked failed everyday, renovations was on- going so expect noises and the floor trap drain for bathing area was chocked and not rectified even after feedback on 1st day. The staff is friendly and approachable
Brian
Se hospedó 2 noches en mayo de 2023
Opinión verificada
2/10 Terrible
Seah
15 jun. 2024
Room and toilet were small. TV not clear. Air cond was not cold. Bfast was bad and dinning place was small. No welcome drinki upon check in
Seah
Se hospedó 1 noche en junio de 2024
Opinión verificada
8/10 Buena
Muhammad
22 may. 2023
Le gustó: Limpieza, personal y atención
The staffs from the frontdesk, dining and eska spa are all friendly and nice. Bear in mind this hotel is newly taken over by Eska and previously known as Swiss Belinn hotel. Its still in a refurbish state and there will be some issues..dont blame them..its normal..its new.Please give them some time to adjust. Once all ok, it will be superb hotel..room is nice..definitely will come back again. Recommended to Singaporean guest who like comfort accomodation and also local guest too. Great work Eska..2 thumbs up
Muhammad
Se hospedó 1 noche en mayo de 2023
Opinión verificada
6/10 Aceptable
Nona
14 jun. 2024
Le gustó: Limpieza
No water was available in the toilet.
Nona
Se hospedó 1 noche en junio de 2024
Opinión verificada
4/10 Mala
kenny
3 ene. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
Bad experience as a family getaway hotel.
Room dirty. Pillow smelly. Many silver fish on the wall. Room smell mouldy but the staff managed to get us new room only the next day. This causes us to have flu and headache for the rest of the days.
Breakfast varieties limited.
Lift seems like going to breakdown.
Guess the only pleasant thing is that the staffs are polite.
Overall not recommended.
kenny
Opinión verificada
6/10 Aceptable
Martha
3 jul. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Poor description in the room type.
Through hotels.com website, we booked a Standard Room with Multiple beds and selected 3 Adults for S$68.50/night. It was too good to be true. Upon check-in, the hotel front desk told us the room is 1 King size bed. I told them my booking was for 3 Adults so it is impossible for us to squeeze into 1 bed. Moreover, the room type selected was Standard Room MULTIPLE BEDS. It is common sense that when I have 3 adults in the booking, 3 beds should be assigned to me! He then told me that in that case, they have a room with 2 single bed but I need to pay S$28.14/night for the 3rd bed! My friends and I do not want to continue this argument to spoil our vacation and we accepted. I am utterly unhappy how we were "exploited".
Martha
Se hospedó 1 noche en junio de 2023
Opinión verificada
8/10 Buena
Ernie
19 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Corridors claustrophobically narrow, the room was tiny. However the main issue was the design of the toilet. Completely impractical. Long toilet with no extractor fan or ventilation. Shower stall at one end, and the only towel rack at the far end over the toilet bowl. No hooks or anything for your towel when showering. Have to walk to the other end to retrieve. The shower stall glass is also woefully inadequate. Simply too narrow to stop more than half the spray deluging the toilet floor.
Staff were well trained and polite. Also offered transport to us as needed. When we checked out, their drivers were out, so they called a Grab car to the harbour for us. Very nice touch
Ernie
Se hospedó 1 noche en diciembre de 2023
Opinión verificada
10/10 Excelente
Abhishek
8 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was my first time staying at this property and I must say that it deserves the word 'Grand'!! All the hotel staff were really professional, friendly and always smiling with full of energy all the time.
I did face some challenges in communicating with some staff members due to language barrier as I noticed that only the front desk staff was good in English.... But this didn't cause me any issues since I used Google translator.
Even though some were not able to understand English, but still they were very eager to help and tried to communicate well.
The room that I took was very nice and comfortable but was very dark due to the dark colour scheme on walls and furniture. But it might suite to others as we all have different taste.
Breakfast buffet was OK and not that fancy.
I loved the 24x7 open Bar that serves most of the popular alcoholic drinks.
Overall, I am glad that I stayed here and later wished that I should have stayed more. Definitely, it will be my first choice on my next trip to Batam and this time I will request for bright coloured room. Cheers!!
Abhishek
Se hospedó 1 noche en marzo de 2024
Opinión verificada
2/10 Terrible
Patrick
11 feb. 2024
No le gustó: Estado de la propiedad e instalaciones
The sink in the bathroom was so small with no space at all to put rinsing cup, toothbrush, toothpaste etc There wasn't enough space to put a bottle of hand wash so much so as after toileting, have to get body bath from the cubicle section to wash hands. There were only two hangers for hanging our clothing to air etc. Each time after housekeeping, they did not replace any toilet rolls too. There is no bench to put our luggage on to retrieve clothes etc. As for the lifts, the button to keep the doors open when exiting do not seem to be working well so much so that the doors closed within a minute after we were in the process of moving out of the lift. This happened multiple times already. The chair in the room also has a leg that is a bit loose which is dangerous if it falls out one day and can cause the person sitting on it to get injured. The breakfast spread is not fantastic and both the coffee and tea has a very strong smell too. The hotel lobbies and room itself also has a very strong smell when we first checked in. Eg like musty smell?
Patrick
Se hospedó 3 noches en febrero de 2024
Opinión verificada
4/10 Mala
Kaith
18 feb. 2024
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We book a room for 3 persons and it said multiple beds. When we checked in, we were shocked to find that there was only one king size bed for the 3 of us. I wanted to talk to the manager regarding this issue but was told the manager was not around and we were not allowed to change room. I remembered from the photo it was a big room with bathtub but the room was so small with no wardrobe, no place to walk and no place to put our luggages. It was a very small room. The room was too small for 3 persons to stay. The condition of the room was quite bad. Flooded every time we bathe, tap leaking, showers were almost dropping off and dangerous to bathe there. I highlighted these issues to the hotel but all these issues were not rectified and we were not allowed to change room. We suffered for the 5 nights there as we were all cramped up on only 1 bed. No place to walk and to hang our clothes. Not recommended and I hope Expedia can take note of such issues. If we have known that the room is so small, I would have cancelled my reservation with grand Eska and book another hotel which offers better and bigger rooms. It was quite a disappointing experience there.
Kaith
Se hospedó 5 noches en febrero de 2024
Opinión verificada
8/10 Buena
Cliente verificado
9 ago. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 1 noche en agosto de 2024
Opinión verificada
8/10 Buena
Sriram
8 abr. 2024
Le gustó: Limpieza, personal y atención
Sriram
Se hospedó 1 noche en marzo de 2024
Opinión verificada
8/10 Buena
Shahul Hameed
10 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Shahul Hameed
Se hospedó 1 noche en marzo de 2024
Opinión verificada
10/10 Excelente
Cliente verificado
14 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación