Apreciado David: Agradecemos su tiempo y sus opiniones todo nos ayuda a mejorar. Respecto al personal nos agrada leer esto, ya que todos estamos muy implicados en un buen trabajo y un muy buen servicio a nuestros huéspedes. Le haremos llegar sus felicitaciones a nuestros compañeros. Anna R. Customer service.

Distinguida María, Gracias por puntuarnos. Cordialmente,

Querido clienteLe agradezco sinceramente sus amables palabras.Nos alegramos de saber que disfrutó de un desayuno completo y de un baño cómodo. Su satisfacción es nuestra prioridad.Saludos cordiales

Apreciado cliente: Agradecemos su tiempo y sus opiniones todo nos ayuda a mejorar. Respecto al personal nos agrada leer esto, ya que todos estamos muy implicados en un buen trabajo y un muy buen servicio a nuestros huéspedes. Le haremos llegar sus felicitaciones a nuestros compañeros. Anna Ruiz. Customer service.

Dear Marina, Thank you very much for your rating and for your comments positively highlighting our location. Sincerely, Norma A., Customer Service

Distinguished customer, Thank you for your rating and comments. In our hotel, we have various types of rooms, and the photos correspond to several of them. At the time of booking, you can check the features of each one and choose the one that best suits your preferences. We regret that it was not to your liking. We appreciate your feedback and apologize for not meeting your expectations. Receive a very cordial greeting,

Dear customer, Thank you very much for your rating. Sincerely,

Arvoisa asiakasPahoittelemme, että sinulle annettu huone ei ollut mieleisesi ja että se tuntui kalliilta."Paljon kiitoksia"

Gentile clienteRingrazio per il suo feedback dettagliato. Ci dispiace che la sua esperienza non sia stata all'altezza delle aspettative.Prendiamo nota dei vostri commenti che ci aiutano a migliorare.Cordiali saluti

Sehr geehrterGast, es tut uns leid, dass Ihr Aufenthalt in unserem hotel nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihre Anmerkungen zum Frühstück zur Kenntnis und werden daran arbeiten, uns zu verbessern.Mit freundlichen Grüße

Querido clienteLe agradecemos su buena valoracion.Esperamos poder volver a verle de nuevo en nuestro hotel.Muchas graciasSaludos cordiales

Dear client,Thank you for choosing our hotel and for your feedback. We hope to welcoming you again in our hotel in the future.Regards.

Dear clientCertainly! Thank you for your feedback. We're delighted to hear that the location was convenient for your needs, and that you found the room to be clean. We appreciate your recommendation, especially for guests who are out exploring the area. Regards Reservation deparment

Sehr geehrter Gast,Vielen Dank für Ihre freundlichen Worte zu unserem Hotel. Es freut uns zu hören, dass Sie mit Ihrem Aufenthalt zufrieden waren, trotz des kleinen Zimmers. Wir legen Wert darauf, unseren Gästen eine gute Lage, freundliches Personal und ein ausgezeichnetes Preis-Leistungsverhältnis zu bieten. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,

Dear clientI deeply regret to hear about your disappointing experience. Your feedback is invaluable, and I apologize for any inconvenience you encountered during your stay. I assure you that we take your comments seriously, and we will address the issues you've raised to improve our services and facilitiesBest Regards

Dear clientThank you for your positive feedback regarding our hotel's excellent location. We are delighted to hear that you found it convenient in relation to the beach, the Gothic area, and the nearby Santa Catarina market. It's wonderful that you appreciated the proximity of the metro and bike rental shop, as well as the variety of eateries in the vicinity.We acknowledge your observation about the size of the room and the absence of a safe. Our commitment to cleanliness is of utmost importance, and we are pleased to know that you found the room well-maintained. The fact that you recognized the character of our small, old building and the charm of the compact elevator is truly appreciated.We are particularly grateful for your kind words about our staff. Providing excellent service is our priority, and we are pleased to hear that our team's hospitality left a positive impression on you.Regards