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Opiniones sobre Kimpton Vividora Hotel, an IHG Hotel

5 out of 5
Kimpton Vividora Hotel, an IHG Hotel
Carrer del Duc 15, Barcelona

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 239 de 311 opiniones" "
Evaluación: 8 - Bueno. 48 de 311 opiniones" "
Evaluación: 6 - Aceptable. 17 de 311 opiniones" "
Evaluación: 4 - Mediocre. 2 de 311 opiniones" "
Evaluación: 2 - Terrible. 5 de 311 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,4/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

clara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bien ubicado excelente terraza y buen servicio
Se hospedó 1 noche en abril de 2023
Respuesta de Kimpton Vividora team el 11 jun. 2023
Muchas gracias Clara por compartir tu experiencia.Nos encanta saber que has tenido muy buena experiencia.Ya tenemos ganas de que vuelvas.

6/10 Aceptable

Humberto

Viajó en grupo
Le gustó: Limpieza, personal y atención
To expensive for what they offer
Respuesta de The Kimpton Vividora Team el 6 jun. 2023
Hi Humberto, We regret to hear that you found the price excessive for what you got. Kimpton Vividora is not just classic luxury, it is also a lifestyle. We put our hearts in creating a cool vibe and a fun atmosphere. We go above and beyond to make sure our guests have an unforgettable and ridiculously personalized experience. So we feel sad to hear that we failed in amazing and spoiling you on this occasion. Would love to welcome you back again to impress you!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel
Excelente hotel, moderno y muy buena atención del personal
Se hospedó 4 noches en marzo de 2023
Respuesta de Kimpton Vividora team el 24 mar. 2023
Muchisimas gracias por la reseña. Tenemos muchas ganas de poder tenerte con nosotros pronto.

10/10 Excelente

FLORENCIO

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena ubicación El servicio del personal de primera
Se hospedó 3 noches en mayo de 2022
Respuesta de KImpton Vividora team el 10 jun. 2022
Muchisimas gracias por el feedback. Compartiremos este feedback con el equipo, esperamos darte la bienvienda muy pronto.

8/10 Bueno

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Ubicación
Se hospedó 11 noches en mayo de 2022
Respuesta de KImpton Vividora team el 18 may. 2022
Thank you so much for sharing your experience with us.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2020
Respuesta de Kimpton Team el 12 oct. 2020
Thank you for this fantastic score.

8/10 Bueno

Kenneth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good property
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Laila

Management is very unflexible. Will never stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de The Kimpton Vividora Team el 30 abr. 2024
Dear Laila,We're sorry to hear about your experience, and we apologize for any inconvenience caused by our lack of flexibility. Ensuring our guests' satisfaction and comfort is paramount to us, and we regret if we fell short of meeting your expectations in this regard.Your feedback is valuable to us, and we will review our policies and procedures to identify areas where we can improve our flexibility in accommodating guests' needs and requests. We understand the importance of being adaptable and accommodating to ensure a positive guest experience, and we will take steps to address this issue.We hope you will reconsider and give us another opportunity to provide you with a more enjoyable stay in the future. If there's anything specific we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. Thank you for bringing this to our attention.Kind regards,

10/10 Excelente

Thomas

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location was great; the staff was friendly and helpful. Enjoyed the wine hour. Had an excellent dinner in the restaurant.
Se hospedó 3 noches en abril de 2024
Respuesta de The Kimpton Vividora Team el 28 abr. 2024
Dear Thomas,Thank you for taking the time to leave a review. We are so happy to hear that you had a great time at Kimpton Vividora, in particular your experience with our staff, the wine hour and fauna restaurant!Dont hesitate to contact us if there is anything we can do for you, we cant wait to welcome you back soon!Kind regards,

10/10 Excelente

Stephen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Excellent customer service. Wonderful & professional staff. Room design somewhat impractical & inconvenient. Too little storage and no hanging towel hooks. Shower room floor very slippery when wet. Suggest adding a non slip bath mat for safety.
Se hospedó 3 noches en abril de 2024
Respuesta de Vividora team el 25 abr. 2024
Dear Stephen,Thank you for taking the time to share your feedback with us. We're delighted to hear that you experienced excellent customer service during your stay and that our staff left a positive impression on you with their professionalism.We appreciate your constructive criticism regarding the room design. Our guests' comfort and convenience are top priorities for us, and we regret any inconvenience caused by the lack of storage and hanging towel hooks. Your suggestion to add non-slip bath mats for safety is duly noted, and we will certainly take steps to address this concern promptly.Feedback like yours helps us identify areas for improvement, and we're committed to ensuring that each guest's stay is as comfortable and enjoyable as possible. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. Thank you again for choosing to stay with usKind regards,

8/10 Bueno

Paul, Dallas

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The reception staff were friendly and helpful. Room was not cleaned onr day. The bar upstairs is nice but service is slow. Very comfortable room. Great location.
Se hospedó 3 noches en abril de 2024
Respuesta de Vividoras el 18 abr. 2024
Dear Paul,Thank you for sharing your feedback with us following your recent stay. We're delighted to hear that you found our reception staff to be friendly and helpful, and that you enjoyed the comfort of your room as well as our great location. It is true that we are walking distance from many emblematic spots of Barcelona!We apologize for the oversight in our housekeeping services that resulted in your room not being cleaned for one day. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we will be addressing this issue with our housekeeping team to ensure it doesn't happen again in the future.Additionally, we regret to learn that you experienced slow service at our rooftop bar. We strive to provide prompt and attentive service to all our guests. We try our best during these busy days to make sure that everyone gets fast, efficient service. Having said that, we are looking at ideas to prioritize time and make drinks more enjoyable for all in our rooftop terrace. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards.

10/10 Excelente

Jean

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Service du personnel
Se hospedó 3 noches en abril de 2024
Respuesta de Vividoras el 18 abr. 2024
Dear Jean, Thank you so much for taking your time to share your feedback with us! We are thrilled to hear that the staff was really helpful during your stay, and that you had a great time at the Kimpton Vividora!It would be a pleasure to have you stay again with us, and we cannot wait to keep up with the good work!Kind regards,

10/10 Excelente

Amy, Louisville

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was exceptional!
Se hospedó 4 noches en abril de 2024
Respuesta de Vividoras el 14 abr. 2024
Dear Amy, Thank you for taking the time to share with us your recent experience with us. We value so much all feedbacks given and we are very happy to know that our staff went out of their way to make your stay even better!We hope to see you again sometime soon!Kindest regards,

10/10 Excelente

Rocky

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were very helpful. Great stay
Se hospedó 5 noches en marzo de 2024
Respuesta de Vividoras el 9 abr. 2024
Dear Rocky, Thank you for taking your time to share your experience with us! I am happy our staff went above and beyond to help you with your stay. It is so important that all our guests feel welcome and at home! I hope we can welcome you our property anytime soon.

10/10 Excelente

Jessica

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel in an excellent location. I enjoyed my stay.
Se hospedó 6 noches en marzo de 2024
Respuesta de Vividoras el 30 mar. 2024
Dear Jessica, Thank you for taking the time to share your experience with us! Its great to hear that you enjoyed your stay, and specially the location. It is true that we are very centralized making it easy to get to any spot around the city! Hopefully we get to see you again soon!

10/10 Excelente

Hyman

Viajó con su pareja
Very friendly staff and a high standard of cleanliness. Will definitely stay here again.
Se hospedó 3 noches en marzo de 2024
Respuesta de Vividora el 28 mar. 2024
Dear Hyman, Thank you for sharing your experience with us at the Kimpton Vividora! I am happy to hear that you enjoyed your time with us! Barcelona is a beautiful city, and we hope you left with all good memories!Warm regards,

10/10 Excelente

David Charles

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Vividoras el 14 abr. 2024
Dear David,Thank you for taking your time to share with us about your most recent experience at the Kimpton Vividora!We hope we get the chance to welcome you back to our property in the near future, and that you had a safe trip back home!Kindest regards,

10/10 Excelente

Robin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooftop terrace is wonderful. Very helpful and friendly staff.
Se hospedó 3 noches en marzo de 2024
Respuesta de Vividoras el 23 mar. 2024
Dear Robin, Thankyou for taking your time to share your feedback with us. I am very happy to know that you enjoyed our rooftop! Barcelona is a beautiful city, and there is no better way than enjoying it from our design rooftop terrace with a cool drink in hand.

10/10 Excelente

Phil

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property, will stay again when in Barcelona.
Se hospedó 1 noche en marzo de 2024
Respuesta de Vividoras el 23 mar. 2024
Dear Phil,Thank you so much for your positive feedback! We're delighted to hear that you enjoyed your stay at our property in Barcelona. We look forward to welcoming you back again in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. See you soon!

10/10 Excelente

Rebecca

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Attention to detail was really noted. Staff very attentive. Made our stay special. Very good location.
Se hospedó 3 noches en febrero de 2024
Respuesta de Kimpton Vividora Team el 28 feb. 2024
Dear Rebecca,Thank you for taking the time to share your experience with us. We are delighted to hear that our attention to detail and attentive staff made your stay special. It's wonderful to know that you appreciated our prime location as well.We strive to provide exceptional service to all our guests, and your kind words serve as great encouragement for our team. We look forward to welcoming you back for another memorable stay in the future.Warm regards,

10/10 Excelente

Abu

Se hospedó 2 noches en enero de 2024
Respuesta de Vividoras el 23 mar. 2024
Dear Abu,We are delighted to know that you enjoyed our property and services!Hope to see you again soon :)

10/10 Excelente

Melanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Our first visit to Barcelona was exceptional! The staff at this hotel went above and beyond at every step. Danny, Rome and Mared (all the concierges) truly cared about helping us have the best experience. Our check-in was fast and easy. The male staff member who did this for us was also friendly and gracious. We wish the rooftop terrace had been open during our whole visit- but the day it was- we enjoyed the beautiful view and delicious food. The hotel’s location could not have been better for us. It was easy to get to many great restaurants. We walked to everything during our visit except the airport! Our room was spotless. It could’ve had more storage space and the design was a bit different but didn’t affect our enjoyment of the property.
Se hospedó 3 noches en enero de 2024
Respuesta de Kimpton Vividora Team el 28 ene. 2024
Dear Melanie,Thank you so much for sharing your wonderful experience with us following your first visit to Barcelona! We're thrilled to hear that your stay at our hotel was exceptional and that the staff, especially Danny, Rome, and Mared, went above and beyond to ensure you had the best experience possible.It's fantastic to know that your check-in was fast and easy, and we appreciate your kind words about the friendly and gracious male staff member who assisted you.We apologize for any inconvenience caused by the limited availability of the rooftop terrace during your stay. We're glad you were able to enjoy it on the day it was open, and we appreciate your understanding as we work to enhance this feature.Your compliments on the hotel's location and its proximity to great restaurants are much appreciated. We're delighted that you found it easy to explore the city on foot and that the convenience of our location added to the enjoyment of your visit.Regarding your room, we're pleased to hear that it was spotless, but we acknowledge your feedback about storage space and the design. Guest feedback is crucial for us, and we will certainly take your comments into consideration for future improvements.Thank you once again for choosing our hotel for your stay in Barcelona. We look forward to the opportunity to welcome you back and provide you with another exceptional experience.Warm regards,

10/10 Excelente

Marcy

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Hotel!
Everyone was wonderful! We had a problem with the initial room being noisy next to the elevator and our room was changed to a wonderful quiet suite, that we really loved! Thank you for that! Breakfasts were delicious, and front desk people were very helpful and friendly!
Se hospedó 7 noches en enero de 2024
Respuesta de Kimpton Vividora Team el 28 ene. 2024
Dear Marcy,Thank you for taking the time to share your positive experience with us! We're delighted to hear that despite the initial hiccup with the room, our team was able to address it promptly and provide you with a wonderful and quiet suite. Your satisfaction is our priority, and we appreciate your understanding.It's heartening to know that you enjoyed the delicious breakfasts and that our front desk team left a positive impression with their helpful and friendly assistance. Providing exceptional service and a comfortable stay is what we aim for, and your feedback reaffirms that we're on the right track.We're grateful for your kind words, and we hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything specific you would like during your next visit, please don't hesitate to let us know.Thank you again for choosing our hotel, and we look forward to hosting you again in the future.Warm regards,

10/10 Excelente

Mousumi

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The biggest stand out at this hotel is the staff. They always had a smile and went above and beyond to make sure we were comfortable. We did ask for a room change, and they actually gave us a tour of 2 different room upgrades and let us pick. Additionally, my mother needed an ice pack for a foot injury. The staff supplied this whenever we asked with a smile. The concierge was also great and helped us arrange a day trip to Monserrat. The social hour was also fun and we made some friends staying at the hotel and would meet up every evening for a glass of wine and to chat. I would recommend getting a premium room with a balcony if you value space. I would also recommend the breakfast option. I'll definitely be back and would stay here again.
Se hospedó 6 noches en enero de 2024
Respuesta de Kimpton Vividora Team el 17 ene. 2024
Dear Mousumi,Thank you for the fantastic review! We're thrilled to hear that our staff made your stay memorable, going the extra mile for your comfort. Your room change experience and the assistance with your mother's needs showcase our commitment to guest satisfaction. It's great to know that the concierge and social hour added to your positive experience. We appreciate your recommendations, and we look forward to welcoming you back for another enjoyable stay. Cheers to more shared moments and wonderful experiences in the future!"

2/10 Terrible

Andreas

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Zimmer hat kein Schrank,. kein Wellness oder SPA vor Ort Man hört jeden Lärm im Zimmer. Frühstück Empfangsdame sehr unfreundlich.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Kimpton Vividora Team el 9 ene. 2024
Lieber Andreas, Vielen Dank für Ihr ehrliches Feedback. Es tut uns leid, dass Ihr Aufenthalt nicht ganz Ihren Erwartungen entsprochen hat. Wir schätzen Ihre Hinweise zum Zimmerkomfort und den Einrichtungen. Ihre Anmerkungen bezüglich des Lärms im Zimmer nehmen wir ernst und werden daran arbeiten, das Erlebnis unserer Gäste zu verbessern. Wir bedauern zutiefst, dass Sie eine unfreundliche Erfahrung mit unserem Empfangspersonal gemacht haben – das ist nicht das Niveau des Services, den wir anstreben. Ihre Rückmeldung ist äußerst wertvoll für uns, und wir werden sicherstellen, dass sich unsere Standards verbessern. Wir hoffen, dass Sie uns die Gelegenheit geben, Sie bei einem zukünftigen Besuch von unseren Verbesserungen zu überzeugen.

10/10 Excelente

Justin Sanjeev

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff are so helpful and friendly. The hotel is quaint and beautifully situated in central Barcelona. I didn't see any dedicated Concierge but the reception desk were more than happy to assist with reservations and recommendations. I recommend doing the social hour at the bar, you get to sample some local Cava and chat with other guests. Will definitely stay here again and would try the other Kimpton locations.
Se hospedó 5 noches en diciembre de 2023
Respuesta de Kimpton Vividora Team el 8 ene. 2024
Dear Justin,Thank you for your wonderful feedback! Our team is thrilled you found them helpful and friendly. We're delighted you enjoyed our quaint hotel in the heart of Barcelona and our reception team's assistance. The social hour at the bar is indeed a highlight! We can't wait to welcome you back for another fantastic stay and help you explore more amazing Kimpton locations in the future!

8/10 Bueno

Helene

Se hospedó 2 noches en diciembre de 2023
Respuesta de Kimpton Vividora Team el 28 ene. 2024
Dear Helene, We are genuinely grateful for your positive feedback and look forward to hosting you again for another comfortable, classy, and fun stay at Vividora Hotel!Warm regards,

10/10 Excelente

Milad, New York

Se hospedó 6 noches en diciembre de 2023
Respuesta de Kimpton Vividora Team el 8 ene. 2024
Dear Milad,Thank you for your 5-star review! We're happy you enjoyed your stay with us. If you have any further feedback or suggestions for us, please don't hesitate to let us know! We look forward to welcoming you back very soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Kimpton Vividora Team el 24 dic. 2023
Dear Anonymous,Thank you so much for your incredible rating! We're absolutely thrilled that you had such a fantastic experience at our hotel. Your support means the world to us. Looking forward to hosting you again soon for another perfect stay!

10/10 Excelente

AZUSA

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
ホテルのスタッフの方々の対応がとても良かったです。
Se hospedó 4 noches en diciembre de 2023
Respuesta de Kimpton Vividora Team el 18 dic. 2023
Dear Azusa,Thank you for tking the time to share your thoughts about your stay with us. We're happy you enjoyed the staff and that your stay was great. We can't wait to welcome you back shortly.

10/10 Excelente

Andrew

Se hospedó 3 noches en diciembre de 2023
Respuesta de Kimpton Vividora Team el 13 dic. 2023
Dear Andrew,Thank you for the exceptional 5-star rating! It's fantastic to know you had a wonderful experience. We're honored by your kind feedback and eagerly await the opportunity to host you again for another memorable stay.

8/10 Bueno

Toni-Diane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is well kept and clean. The restaurant and rooftop bar are excellent. Room was a bit small and strangely designed.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Kimpton Vividora Team el 10 dic. 2023
Dear Toni-Diane,We appreciate your review! It's fantastic to hear that you found our hotel well-maintained and enjoyed our top-notch restaurant and rooftop bar. Your feedback about the room size and design is noted, and we'll use it to continue enhancing our accommodations. Thank you for choosing us, and we hope to welcome you back for an even better stay!

10/10 Excelente

Dave

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service. Secure entry. Lovely room. Would stay again!
Respuesta de Kimpton Vividora Team el 19 feb. 2024
Dear Dave,Thank you so much for your kind words and positive review! We're thrilled to hear that you enjoyed our great service, secure entry system, and lovely room during your stay with us. Your satisfaction is our top priority, and it's wonderful to know that we succeeded in providing you with a memorable experience.We would be absolutely delighted to welcome you back for another stay in the future. Please don't hesitate to reach out if there's anything we can do to make your next visit even more enjoyable.Warm regards,

10/10 Excelente

Jahangir

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I recently stayed at this wonderful hotel and was impressed by its convenient location — close to the best shops and the famous Rambla street. It truly is the perfect spot for anyone looking to enjoy the cultural and shopping highlights of Barcelona. I'd like to extend special thanks to a staff member named Renat. His ability to communicate with me in a language I'm comfortable with greatly enhanced my stay. Renat provided invaluable recommendations on the city's best clubs and restaurants, as well as crucial advice on which areas to avoid for my safety. These tips were extremely helpful, helping me steer clear of trouble and making my stay in Barcelona even more comfortable and secure. Additionally, there was an incident where a district-wide fire alarm woke us up in the middle of the night. The hotel management responded outstandingly, swiftly ensuring our safety and comfort. They even compensated for the inconvenience with two bottles of excellent local wine, a gesture that I greatly appreciated. This efficient handling of an unexpected situation and the thoughtful response further elevated my opinion of the hotel. Overall, thanks to the high level of service and the personal approach of the staff, especially Renat, my stay at the hotel was unforgettable. The combination of a prime location, exceptional staff, and the proactive, caring management approach made my experience truly remarkable. I eagerly anticipate my next visit and highly recommend this hotel to anyone se
Respuesta de Kimpton Vividora Team el 19 feb. 2024
Dear Jahangir,Thank you so much for your glowing review! We're thrilled to hear that you had a wonderful stay with us and that our hotel's convenient location, close to Barcelona's best shops and attractions, added to your experience.We're especially delighted to hear that Renat's personalized assistance enhanced your stay. Providing exceptional service tailored to each guest's needs is what we strive for, and we'll be sure to pass on your kind words to Renat and the rest of our team.We sincerely apologize for the inconvenience caused by the district-wide fire alarm, but we're relieved to hear that our swift response ensured your safety and comfort. We're pleased that our gesture of two bottles of local wine helped to make up for any disruption to your night's sleep.Your recommendation means the world to us, and we can't wait to welcome you back on your next visit to Barcelona. If there's anything else we can do to make your future stays even more memorable, please don't hesitate to let us know.Warm regards,

10/10 Excelente

Richard

Se hospedó 4 noches en noviembre de 2023
Respuesta de Kimpton Vividora Team el 5 dic. 2023
Dear Richard,Thank you for your perfect rating. We're happy you enjoyed your stay with us. If you have any Feedback or Suggestions for us, please don't hesitate to let us know. We are looking forward to welcome you back very soon to your second home in Barcelona.

10/10 Excelente

Darius

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a great experience and we look forward to returning
Se hospedó 1 noche en octubre de 2023
Respuesta de Kimpton Vividora Team el 30 nov. 2023
Dear Darius,Thanl you for taking the time to share your thoughts about your recent stay with us! We're delighted to hear that you had a great experience amd we look forward to welcoming you back very soon!

10/10 Excelente

Melanie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Kimpton Vividora Team el 18 dic. 2023
Dear Melanie,Thank you for your 5-star review. We're hapy you enjoyed your stay. If you have any Feedback or Suggestions for me, please don't hesitiate to let us know. We can't wait to wlcome you back soon!

10/10 Excelente

Donald

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Service was excellent. Breakfast very good. Dinner was ok.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Kimpton Vividora Team el 25 nov. 2023
Dear Donald,It's great to hear that you enjoyed the service and the breakfast! Your feedback about dinner helps us improve and we'll certainly take your thoughts into consideration to enhance our dinner offerings. Thank you for sharing your experience!

8/10 Bueno

Alexandra

Se hospedó 3 noches en noviembre de 2023
Respuesta de Kimpton Vividora Team el 13 dic. 2023
Dear Alexandra,Thank you for taking the time to share your experience. We're pleased to hear you had a positive stay. Your input is valuable to us, and if there are any areas where we can further enhance your experience, please let us know, so we can further improve for your next stay with us!

10/10 Excelente

Julieta

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a beautiful hotel in a wonderful area. The staff were very kind and welcoming. They knew it was our anniversary trip so they gifted us a bottle of wine and some sweet treats. It is immaculately clean. The rooms are in the small side but so beautiful.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Kimpton Vividora Team el 22 nov. 2023
Dear Julieta,Thank you for your charming review! It's wonderful to hear that we could make your anniversary trip special with the thoughtful gift. We're happy that the beautiful hotel, impeccable cleanliness, and albeit cozy rooms made for a delightful stay in a fantastic area!We can't wait to host you again very soon in your second home away from home!

10/10 Excelente

Stan C

Viajó con su pareja
Le gustó: Servicios
Excellent service. Friendly staff. Fluent English.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kimpton Vividora Team el 22 nov. 2023
Dear Stan,Thank you for sharing your thoughts about your recent stay with us. We're delighted you enjoyed our excellent service and our friendly staff. We are looking forward to welcome you back very soon.

10/10 Excelente

Thaddeus

Se hospedó 1 noche en noviembre de 2023
Respuesta de Kimpton Vividora Team el 10 dic. 2023
Dear Thaddeus,Thank you for your 5-star Rating! We're glad you enjoyed your stay with us. If you have any further feedback for us, please don't hesitate to let us know. We hope to welcome you back in the near future.

10/10 Excelente

JOHN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
THE PROPERTY IS LOCATED AROUND ALL THE STORES, EVERYTHING WALKING DISTANCE FOR SHOPPING. THE RESTAURANT MENU IS THE SAME FOOD AND OVER PRICE. CHARGE YOU FOR WATER.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kimpton Vividora Team el 15 nov. 2023
Dear John,Thank you for taking the time to share your latest experience with us. We're happy you enjoyed our central location. We hope to welcome you back soon!

10/10 Excelente

Keith

Se hospedó 2 noches en noviembre de 2023
Respuesta de Kimpton Vividora Team el 15 nov. 2023
Dear Keith ,Thank you for your 5-star rating! we're delighted you enjoyed your stay with us. If you have any feedback or suggestions for us please don't hesitate to let us know.We're hoping to welcome you back soon!

10/10 Excelente

Charles

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Personne digne de mentions WOW
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kimpton Vividora Team el 14 nov. 2023
Cher Charles,Merci infiniment d'avoir pris le temps de partager votre expérience chez nous. Nous sommes ravis que notre personnel ait laissé une impression positive sur votre séjour. C'est toujours formidable de savoir que nous avons répondu à vos attentes.Nous sommes fiers de notre équipe et de l'attention qu'elle porte à nos clients, et nous transmettrons vos éloges à tous ceux mentionnés. Nous sommes reconnaissants de vous avoir comme invité, et nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir.Si vous avez d'autres commentaires ou suggestions, n'hésitez pas à nous les faire savoir.Cordialement,

10/10 Excelente

Shaun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great service from the staff
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kimpton Vividora Team el 14 nov. 2023
Dear Shaun,Thank you for taking the time to share your feedback with us! We're thrilled to hear that you had a great experience at our hotel, particularly with the service from our staff. Providing exceptional service is a top priority for us, and it's rewarding to know that our team made a positive impact on your stay.We appreciate your support and hope to have the pleasure of welcoming you back for another great experience in the future. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share.Safe travels, and we look forward to your next visit!Warm regards,

10/10 Excelente

Shoko, New York

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great service!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Kimpton Vividora Team el 12 nov. 2023
Dear Shoko,Thank you for your kind words! We're thrilled to hear that you enjoyed our service. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. If you have any specific feedback or if there's anything more we can do to make your next visit even better, please feel free to share. We look forward to welcoming you back soon!Warm regards,

8/10 Bueno

Frank

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Kimpton Vividora Team el 9 nov. 2023
Dear Frank,Thank you for your rating! We're happy you enjoyed your stay with us. Please let us know more in-depth what we could better to make your next stay with us even better.

8/10 Bueno

Katherine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great rooftop bar. Good food. Really nice and personable staff. Room was a little small and lacked good hooks for hanging towels etc. Not sure I got the room I booked as I was expecting a suite and received a premium room with balcony, but it was comfortable and happy
Se hospedó 4 noches en octubre de 2023
Respuesta de Kimpton Vividora Team el 3 nov. 2023
Dear Katherine,Thank you for taking the time to share your feedback about your recent stay with us. We're happy you enjoyed the bar with the food and our nice staff. Thank you for sharing your thoughts about the roo, we'll be sure to look into it and better it. We can't wait to welcome you again soon.

8/10 Bueno

Darko

Viajó con su pareja
Too expensive for this hotel 5 stars.. Could find cheaper and more luxury
Se hospedó 2 noches en octubre de 2023
Respuesta de The Kimpton Vividora Team el 29 oct. 2023
Dear Darko,Thank you for taking the time to share your feedback about your recent stay with us. We take your feedback seriously and thank you for bringing this to our attention. We hope you give us the opportunity to welcome you back and to better your experience with us.