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Opiniones sobre Jacobs Inn Barcelona

2 out of 5
Jacobs Inn Barcelona
C/ Amistat, 21-23, Barcelona

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 21 de 28 opiniones" "
Evaluación: 8 - Bueno. 5 de 28 opiniones" "
Evaluación: 6 - Aceptable. 1 de 28 opiniones" "
Evaluación: 4 - Mediocre. 1 de 28 opiniones" "
Evaluación: 2 - Terrible. 0 de 28 opiniones" "

9,4/10

Limpieza

9,6/10

Personal y atención

8,8/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy muy bueno, pero podría mejorar
De los mejores hostales en los que me he quedado, por lejos. Pese a que es un hostel, hay privacidad en la habitación, enchufes personales, puertos USB-A, sector espacioso en baños y duchas y condiciones claras. Los únicos problemas son que el desayuno (opcional) es muy caro (aunque hay muy buenas cafeterías y bares cerca, además de un Mercadona), piden datos de tarjetas para pagar las tasas municipales y está a 10 minutos caminando de la estación del Metro más cercana.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Liz el 26 dic. 2023
Hola, muchas gracias por dejarnos una reseña. Nos alegra que hayas disfrutado de tu estancia en el hostel! Además, tendremos tus sugerencias en cuenta para mejorar en el futuro. Esperamos vernos de nuevo en el futuro! Un saludo, Liz.

10/10 Excelente

Ruben Dario

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Personale supergradevole. Comodo e buona relazione tra prezzo e comodità
Se hospedó 2 noches en septiembre de 2023
Respuesta de Jana el 18 oct. 2023
Thank you so much Ruben for your honest feedback! We will love to see you here again. Have a wonderful day

8/10 Bueno

Marco Antonio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Tiene lo necesario para una estancia cómoda, además de una ubicación muy conveniente.
Se hospedó 10 noches en mayo de 2023
Respuesta de Aneta, Zero Barcelona el 27 jun. 2023
Hola Marco, Gracias por tu reseña, nos alegramos mucho de que te haya disfutado tu entancia aquí en Zero Barcelona, y nuestra ubicación! Esperamos verte de vuelta pronto!Un Saludo,Aneta

10/10 Excelente

Roberto

Se hospedó 2 noches en octubre de 2022
Respuesta de Aneta, Zero Barcelona el 9 may. 2023
Thank you for a fantastic review Roberto! We hope to welcome you back soon!Kind regards,

6/10 Aceptable

Yasaswi Sri Sai

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Daniëlle - Front House Manager el 27 abr. 2024
Hello Yasaswi Sri Sai,Thank you for your review.We hope to see you again.Kind regards,

8/10 Bueno

Abrea

Se hospedó 2 noches en enero de 2024
Respuesta de Jana el 14 feb. 2024
Dear Abrea, Thank you very much for your feedback! We always work hard to improve and we hope to welcome you back in the future!Have a lovely day!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Daniëlle - Front House Manager el 19 dic. 2023
Hello! Thank you for your review. Kindest regards,Daniëlle

10/10 Excelente

Marat, Tbilisi

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The apartments are located in one of the best of Barna districts. There's quiet enough, a beach in a few minutes walk distance, a metro/bus stops nearby, a cafe and restoraunts just in a few steps.
Se hospedó 6 noches en noviembre de 2023
Respuesta de Daniëlle - Front House Manager el 28 nov. 2023
Hello Marat, thank you very much for your review! I am sure this information will help other guests. Kind regards, Daniëlle

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Clean comfortable & close to beach and main Street
Location is perfect close to beach and mainstreets. It's the cleanest hostel I have ever stayed in. They have a lot of cleaning people, cleaning kitchen, toilets and shower rooms regularly. I really appreciated this as I was nervous to stay in a hostel because I like clean toilets/showers. The beds were comfortable and have privacy curtains on each bunk and your own bed light, 1electric socket, 2 usb charging connectors. A lot of space in the kitchen to cook and store some food in the cupboards and fridge with labels on your name.
Se hospedó 5 noches en octubre de 2023
Respuesta de Daniëlle - Front House Manager el 13 nov. 2023
Hello! Thank you for your lovely comments. This makes us very happy. We take the safety of our guests very seriously. I am sure your comments will be helpful for future clients. We will be happy to accommodate you again soon. Kindest regards, Daniëlle Jacobs Inn Barcelona

10/10 Excelente

Oshay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 6 noches en septiembre de 2023
Respuesta de Jana el 18 oct. 2023
Thank you so much Oshay for taking the time and evaluate us. We really appreciate it!

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff
Se hospedó 7 noches en julio de 2023
Respuesta de Aneta, Zero Barcelona el 8 ago. 2023
Hello Michael, Thank you so much for your lovely review!We appreciate your feedback and will let our team know!We hope to welcome you back soon!Best Regards, Aneta, Zero Barcelona

10/10 Excelente

Franklyn, San Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Facilities clean and well-maintained. Staff friendly and accommodating, walk-in to the beach. Great experience, I recommend it!
Se hospedó 1 noche en junio de 2023
Respuesta de Aneta, Zero Barcelona el 27 jun. 2023
Hello Franklyn, Thank you so much for a lovely review! We are very glad you were able to enjoy your stay and our location near the beach, that you found our team helpful. Your compliments will be passed on!We hope to welcome you back soon!Kind regards, Aneta

10/10 Excelente

Ruth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great hostel
Super clean and very comfortable hostel, had everything i needed and felt safe and welcome
Se hospedó 3 noches en mayo de 2023
Respuesta de Aneta, Zero Barcelona el 26 may. 2023
Hello Ruth, Thank you so much for this lovely review. We are very happy you have enjoyed your stay with us and we hope to welcome you back in the near future.Kind Regards,

8/10 Bueno

Miska

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice clean and organized hostel.
Had a good stay here. The hostel was excellent but as always with guests gig never know. People made more than respectable noise in the room arriving after quiet times and same thing happened at 5am in the morning.
Se hospedó 2 noches en mayo de 2023
Respuesta de Aneta, Zero Barcelona el 9 may. 2023
Dear Miska, Thank you for your review, we are happy to know you had a nice overall stay. We are very sorry to hear your roommates were not as quite as they should be and not respected the quiet times. We shall address this at check in to ensure a comfortable nights sleep for everyone.Kind Regards,

10/10 Excelente

Seif Ahsan Joseph

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 14 noches en abril de 2023
Respuesta de Aneta, Zero Barcelona el 9 may. 2023
Hello Seif, thank you for a fantastic review! We are very happy you had a great stay with us and we hope to welcome you back soon!Kind Regards,

8/10 Bueno

christophe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Aneta, Zero Barcelona el 9 may. 2023
Dear Christophe, Thank you for your time to give us a review.We hope you had an enjoyable stay with us and hope to welcome you back soon!Kind Regards,

10/10 Excelente

Sarah

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Respuesta de Aneta, Zero Barcelona el 9 may. 2023
Dear Sarah, thank you for your fantastic review! We hope to welcome you back soon!Kind Regards,

8/10 Bueno

James

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tried charging me to store my bags before check-in. I've stayed in hostels all around the world and they have not had a charge to store bags. Yet this is the 2nd hostel in Spain I have experienced this. After telling the girl on reception hpw dissapointed I was, she ended up letting me store my bags for free. The hostel is not quite as nice as it looks in the photos, although it's still nice enough. The 12 bed dorms are interal and have an window, which is only seen on one side of the room. It did feel a bit claustrophobic and the lights had to be on even during the day to really see. And the rooms got stuffy very quickly when the AC was off. The cleanliness.. the cleaners looked busy, but there were still areas that did nt look entirely clean. In the kithcne area, the tables still had the same marks after 2 days. Location is great, out of the business of the centre, but 20-30 mins by walk/metro to the centre. So close to the beaches. Rooms were nice and quiet and bed was comfy. If it's a calm hostel you are looking for, come here. Overall recommend, just a few considerations.
Se hospedó 3 noches en octubre de 2022
Respuesta de Jana el 12 dic. 2022
Hello James, we appreciate your honest feedback. We make sure that our housekeeping service improves every day, so thank you for letting us know your opinion. We hope you can come back to visit us again! Have a wonderful day. Kind Regards

10/10 Excelente

Nafkot

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good location. Nice staff. Clean.
Se hospedó 1 noche en septiembre de 2022
Respuesta de Kristina el 28 sept. 2022
Hi Nafkot,Thank you very much for leaving a feedback. We are glad you have liked our location and staff. Hope to see you again in the future.Kind regards,Zero Barcelona Team

4/10 Mediocre

Oleg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hostel itself is “too modern”. They use an app to unlock doors, which means you have to carry your phone even if you are going to the toilet/shower and good luck if you run out of battery/have your phone stolen. Shower cabins are extremely small and there is no provision for storing above said phone while you are showering. The worst was that when I arrived at midnight, I was told my booking was cancelled (despite paying through Expedia a few weeks earlier). The girl at reception was nice - she said the room I booked (4-person with private bathroom) was no longer available and the best she could do is put me in 6-person shared bathroom. As it was midnight, it was too late to explore alternatives so all I could do was take it and go to sleep. A week later and there is still no refund for the fact I was in a much cheaper room (and not one I would have booked if I knew this was gonna happen). On the upside it’s next to the beach, in a safe area of Barcelona. Everything was clean and they had some activities to bring people together.
Se hospedó 3 noches en julio de 2022
Respuesta de Jana el 22 jul. 2022
Hello Oleg, thank you very much for your honest feedback. We really apologize for any inconvenience with that cancelled booking. It was mistake from our side. We tried to accommodate you anyway and we offered the refund to Expedia already (as you booked via Expedia). They should get in touch with you soon. Regarding the phones, Once you made a check-in, you received confirmation code which can be used beside the app, so you can choose if you want to use the code or app for opening the doors. It is completely up to you. Generally we have positive feedback from our clients due to safety and security. We wish you wonderful day and one more time thank you for staying with us! Kind Regards

10/10 Excelente

Erin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hostel with friendly staff and good facilities. Take note of the location as it is not in downtown, otherwise it was great. Pros: rooms had locks and lockers had build in locks for lots of security. Beds had curtains and were very comfortable. Lots of showers. Good internet connection. Close to tons of cafés/ restaurants. Close to the beach. Notes: top terrace was closed. Far away from downtown; about 45min walk. Lack of instructions on how to get there from the airport. Fridge lacked shelf space.
Se hospedó 6 noches en julio de 2022
Respuesta de Jana el 22 jul. 2022
Hello Erin, Thank you so much for taking time for writing review for us. We are glad you liked your stay in our hostel, our staff and our facilities. The area where the hostel is located is 5 min. from the beach and 10 min. walk to subway. You can get to the city center in 20-25 min by subway. We will make sure to post more information about how to get to the hostel. Thank you for your suggestion. We hope you will come back again in the future! Have a wonderful day!

10/10 Excelente

Aly

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was the friendliest I have ever met at any stay. The rooms and common areas were fresh and clean. Restaurants, beaches and transportation all just a stone toss away. The perfect hostel for Barcelona!
Se hospedó 5 noches en junio de 2022
Respuesta de Jana el 13 jun. 2022
Hello Aly, Thank you very much for your feedback, we really appreciate it! We hope you had a great stay and you can come to visit us again! Have a wonderful day! Best Wishes, Zero Barcelona Team

10/10 Excelente

Alexander

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very good
Se hospedó 3 noches en abril de 2022
Respuesta de Jana el 2 may. 2022
Thank you very much Alexander! We wish to see you here again. Have a great day

10/10 Excelente

Belarbi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Propre confortable a proximité du métro des bus des restaurants de la plage et des commerces
Se hospedó 1 noche en febrero de 2022
Respuesta de Aneta, Zero Barcelona el 9 may. 2023
Dear Belarbi, Thank you for your excellent review! We hope to welcome you back soon!Kind Regards,