Recepción

Opiniones sobre Hotel Neri Relais & Chateaux

5 out of 5
Hotel Neri Relais & Chateaux
Carrer de Sant Sever, 5, Barcelona

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 220 de 286 opiniones" "
Evaluación: 8 - Bueno. 49 de 286 opiniones" "
Evaluación: 6 - Aceptable. 8 de 286 opiniones" "
Evaluación: 4 - Mediocre. 2 de 286 opiniones" "
Evaluación: 2 - Terrible. 7 de 286 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,0/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Andrea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Fauze, Sao Paulo

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very well located, in the middle of Bairro Gotico. Staff was great, super helpfull and polite. Breakfast was excellent and the property conditions and furniture were very nice.
Se hospedó 4 noches en marzo de 2024
Respuesta de The Neri Team el 17 abr. 2024
Dear Fauze Antum,Thank you for your nice review.We are glad to hear that you enjoyed our surroundings as well as our property facilities and the service received.We hope to see you again. The Neri team

10/10 Excelente

Joan L

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was great. Ivan and Thomas were exceptional I had stayed at the hotel several years ago. The service, the staff continue to be wonderful!
Se hospedó 2 noches en marzo de 2024
Respuesta de The Neri Team el 17 abr. 2024
Dear Mr. Siff,Thank you for your review. It is very nice to hear that you choose us again and that we made you feel so welcome.As always, the comfort of our guests is our main priority.We are looking forward to host you again. The Neri Team

10/10 Excelente

Alexander

Viajó con su pareja
Le gustó: Servicios
Very nice staff
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mr. Hunter,Thank you for your review. We are pleased you had a good stay.

10/10 Excelente

AMY

Se hospedó 2 noches en noviembre de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mrs. Do,Thank you for your review.

10/10 Excelente

Gerardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mr. Guzman,Thank you for your review.

10/10 Excelente

Catherine

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mrs. Maio,Thank you for your review.

10/10 Excelente

Janice

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The people working there were friendly and fantastic! Their recommendations were spot on! Location can not be beat! Quiet, but close to everything .
Se hospedó 4 noches en septiembre de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mr.Anderson,Thank you for your review. We are happy you enjoyed your stay with us

8/10 Bueno

Emma

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely room and perfect location. Quite surly staff which was a little surprising for a 5* hotel. There was also some inconvenient drilling outside the room after 10pm one night and again at 6am the next morning - whilst we appreciate that this was outside the hotels control it would have been appreciated if they had provided some notice or apologised for this.
Se hospedó 4 noches en septiembre de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mrs. Clarke,Thank you for your review. We will take note of your comment to improve ourselves.

10/10 Excelente

JOSEPH

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Small with upbeat attitudes.
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mr. Mcdonough.Thank you for your words.

10/10 Excelente

Ryota

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
スタッフがとても親切で快適に過ごせました。
Se hospedó 2 noches en agosto de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mr. Shimizu,Thank you for your review. We appreciate your words.

10/10 Excelente

Janette

Se hospedó 2 noches en agosto de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mrs. Horn,Thank your for your review.

10/10 Excelente

Miroo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Every detail of this hotel and attentive service by the staff is just phenomenal. The rooftop pool was such a lifesaver for the European heat wave as well. The hotel is located at one of my favorite spots, Sant Felip Neri Plaza, which is a serene and sacred spot in the middle of bustling Barcelona. The Restaurant A offers one of the best food in Barcelona. Enjoying a glass of wine or cocktail from the restaurant, looking at Sant Felip Neri is one of my favorite things to do in BCN. I can't praise how amazing this hotel is!
Se hospedó 2 noches en julio de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mrs. Kim,Thanks for your amazing words. We are very happy to read that words from you.

8/10 Bueno

Tomoko

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
特筆すべき点はスタッフがフレンドリーだった事。ロケーションもよく、屋上のコモンプレースものんびりするには最高の場所だった。結果お勧め出来るホテルだったと思う。2つだけ残念だったのは、バスルームのドアが閉まらなかった事。常に若干開いたままだった事が残念だった。もう一つは、サグラダファミリア教会の予約時間のため、割と朝早くにモーニングコールを頼んだが、完全に忘れられた様子だった。たまたま自分で起きたからよかったが、寝入っってしまったらと思うとちょっと怖かった。総合評価は4としたが、4,5位な感じだった。
Se hospedó 2 noches en mayo de 2023
Respuesta de The Neri Team el 13 mar. 2024
Dear Tomoko,We are so honored to be your house in Barcelona. Thank you for your words.

6/10 Aceptable

Christopher

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 3 noches en mayo de 2023

10/10 Excelente

gerard

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Beautiful hotel right in the middle of the Gothic quarter. Room was excellent, clean with a view on Saint Philip square. Boutique hotel worth the cost. My highest recommendation.
Se hospedó 2 noches en mayo de 2023
Respuesta de The Neri Team el 26 may. 2023
Dear Gerard,Thank you for your kind words. We are very happy you liked it.

10/10 Excelente

Paul, Ottawa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Hôtel Neri was absolutely charming. The location was convenient and special. The hospitality was first rate. Highly recommended. Paul
Se hospedó 3 noches en mayo de 2023
Respuesta de The Neri Team el 14 may. 2023
Dear Mr. Burkholder,Firstly, we would like to take this opportunity to thank you for taking the time to leave us this beautiful review.We are very happy to receive your positive comments about the hotel, its charming ambience. We really hope you will choose us again for your next trip to Barcelona. It would be an honor to welcome you back.

10/10 Excelente

Maarten R

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everyone was great, and Tom at the front door was the best taking care of us.
Se hospedó 3 noches en mayo de 2023
Respuesta de The Neri Team el 10 may. 2023
Dear Mr. Van HengelFirstly, we would like to take this opportunity to thank you for taking the time to leave us this great review.We are very happy to receive your positive feedback about the hotel's staff. Customer care is among our highest priorities and your feedback is immensely valued.We really hope you will choose us again for your next trip to Barcelona.It would be an honor to welcome you back.

8/10 Bueno

Auna

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
The property is in the gothic quarter of Barcelona, so a very cool area to be located and super convenient for a lot of sites. It is nearly impossible to drive right up to the hotel which is not necessarily a bad thing, but was a little nerve-wracking to have to walk down an alleyway at 1am when I got in and 4am when I left the hotel for my flights. The rooms were very nice, although there were essentially zero toiletry amenities in the room, like not even a small shampoo. There were some snacks and wine, although oddly not a pricing menu, so it was not clear if they were "gifts" or for purchase. The staff was super friendly and breakfast was delicious! Overall a lovely, interesting place to stay, with just a couple of small odd things amenities-wise.
Se hospedó 1 noche en abril de 2023
Respuesta de The Neri Team el 9 may. 2023
Dear Ms. Freedman,Firstly, we would like to take this opportunity to thank you for taking the time to leave us this great review.We are very happy to receive your positive comments about the hotel, its historic and unique location. It's true that we are located on a narrow street in the heart of the Gothic district, not easily accessible with cars, although we always make sure to escort our clients from the private cars/taxis to the hotel and the other way around. Customer care is among our highest priorities and your feedback is immensely valued.Thank you also for your comments regarding the amenities in your room. It always helps us to hear back from our appreciated customers, in order to improve and offer the best service!We really hope you will choose us again for your next trip to Barcelona. It would be an honor to welcome you back.

10/10 Excelente

Courtney

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We are forever grateful for the Hotel Neri staff for treating us so excellently. The property was beautiful and location can't be beat! I couldn't imagine a better way to explore Barcelona.
Se hospedó 3 noches en abril de 2023
Respuesta de The Neri Team el 9 may. 2023
Dear Ms. CannFirstly, we would like to take this opportunity to thank you for taking the time to leave us this glowing review.We are very happy to receive your positive comments about the hotel's historic and important location in the heart of the Gothic area. We are delighted to hear that we have contributed to your enjoyment, and we look forward to having the opportunity to welcome you back in the future.

10/10 Excelente

Peter, Cambridge

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet, very close to everything, so easy walking, lovely building, and staff couldn't have been nicer or more helpful. Would recommend this hotel to anyone who visits Barcelona.
Se hospedó 3 noches en abril de 2023
Respuesta de The Neri Team el 9 may. 2023
Dear Mr. HuttonThank you for taking the time to share your feedback with us and it is lovely to hear that you enjoyed your stay at Hotel Neri and that we met your expectations.Customer care is among our highest priorities, and we are delighted that you found our staff so attentive with all of your needs and wishes fulfilled.We are also glad to hear that you've appreciated our historic location and the building, situated in the heart of the Gothic District.It would be an honor to welcome you back in the future.

10/10 Excelente

Joshua M

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2023
Respuesta de The Neri Team el 9 may. 2023
Dear Mr. Greenfield, Thank you so much for your lovely review, we greatly appreciate your feedback. We are delighted to hear that we have contributed to your enjoyment, and we look forward to having the opportunity to welcome you back in the future.

10/10 Excelente

Ivan

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved it and loved Barcelona.
Se hospedó 2 noches en abril de 2023
Respuesta de The Neri Team el 9 may. 2023
Dear Mr. Yacub Thank you so much for your lovely review, we greatly appreciate your feedback. We are delighted to hear that we have contributed to your enjoyment, and we're glad that you've enjoyed our hotel and the city!We look forward to having the opportunity to welcome you back in the future.

8/10 Bueno

Azadeh

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice little hotel in a beautiful building and central location
Se hospedó 4 noches en marzo de 2023
Respuesta de The Neri Team el 10 may. 2023
Dear Mr. Pak,Firstly, we would like to take this opportunity to thank you for taking the time to leave us this beautiful comment.We are very happy to receive your positive feedback about the hotel and its historic location, in the heart of the Gothic district. We take pride in our centuries-long history and heritage that has been maintained until this very day. We really hope you will choose us again for your next trip to Barcelona.It would be an honor to welcome you back.

10/10 Excelente

Sharon

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
The hotel was lovely and the staff were very helpful and attentive especially Thomas. We will stay there again!
Se hospedó 3 noches en marzo de 2023
Respuesta de The Neri Team el 10 may. 2023
Dear Ms. Martin,Firstly, we would like to take this opportunity to thank you for taking the time to leave us this glowing review.We are very happy to receive your positive comments about the hotel and our staff, customer care is among our highest priorities and your feedback is immensely valued.We really hope you will choose us again for your next trip to Barcelona. It would be an honor to welcome you back.

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza
Great area and in the center of Gothic historical area
Se hospedó 3 noches en marzo de 2023
Respuesta de The Neri Team el 10 may. 2023
Dear Mr. Summerlin,Firstly, we would like to take this opportunity to thank you for taking the time to leave us this helpful review.We are very happy to receive your positive comments about the hotel and its historic heritage and important location in the heart of Barcelona's city center. We really hope you will choose us again for your next trip to Barcelona. It would be an honor to welcome you back.

10/10 Excelente

Christopher

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2023
Respuesta de The Neri Team el 12 jun. 2023
Dear Mr. Giordano,Thank you so much for your positive review.We look forward on welcoming you back to the hotel!

10/10 Excelente

Kevin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was incredible. One of the best hotels we’ve stayed at. Everyone was so helpful, especially the doorman Thomas, who was a pleasure to get to know and always going out of his way to provide excellent hospitality. Would love to stay here again if we are ever in Barcelona
Se hospedó 3 noches en febrero de 2023
Respuesta de The Neri Team el 12 mar. 2024
Dear Mr. Charanduk,We are so happy for your words and looking forward to receive you again.

10/10 Excelente

Attila

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely loved this boutique hotel. Perfect location, very comfortable and the staff was fantastic.
Respuesta de The Neri Team el 12 mar. 2024
Dear Mr. Szalay,Thank you for your words.

10/10 Excelente

Malou

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great HOTEL
Thomas was wonderful. He helped us with anything we needed including leading me to a wonderful Museum nearby.
Se hospedó 5 noches en diciembre de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Mrs. Flato,Our Thomas is great. Thank you for your words.

10/10 Excelente

Ines

Respuesta de The Neri Team el 12 mar. 2024
Dear Mrs.Luna,Thank you your review.

10/10 Excelente

Cindy

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a wonderful hotel and experience. The staff were so friendly and went above and beyond to make sure our stay was pleasant. They made phone calls to make sure our tour would arrive on time. They arranged our transportation to ship. I would stay there again on a future visit.
Respuesta de The Neri Team el 12 mar. 2024
Dear Cindy,We are very grateful with your comments. Looking forward to receive you soon.

10/10 Excelente

Kathleen

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Kathleen,Thank for your review.

10/10 Excelente

JULIE

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing hotel
Awesome hotel in Gothic district! Staff was absolutely amazing....so friendly and helpful....could not have been better! They arranged transportation, made dinner reservations for us in a local tapas restaurant...so good!!!!...and their bell and restaurant staff were top class. Breakfast was included and was surpassed our expectations. Recommend this hotel for sure and if ever in Barcelona again we would stay here!
Se hospedó 1 noche en octubre de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Julie,We are very happy you enjoyed your stay with us and we will be honored when you visit us again. Looking forward to receive you soon.

10/10 Excelente

Andrea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en octubre de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Mrs. Fox,We are very happy with your review.

10/10 Excelente

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel Neri
Excellent stay. From the 1st class car service from airport, the welcome glass of Cava on arrival, beautifully appointed room with all the details and luxury you expect at a 5 star hotel. Service was impeccable, hotel very eco friendly. In a perfect location to explore Gothic Quarter and beyond. The square behind hotel is breathtaking.
Se hospedó 4 noches en septiembre de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Angela,Thank you for your amazing words. We are happy you enjoyed your stay with us.

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A little gem hotel
The staff was very helpful. The rooms were spacious. Great location for walking around. Pretty roof top to hang out
Se hospedó 4 noches en septiembre de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Lisa,Thank you for your review. We are pleased to be your house in Barcelona.

10/10 Excelente

Brian

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not only was the property just stunning and its location in the center of historic Gothic Quarters but the room was perfect and the staff made sure we were well taken care of the entire time of our stay.
Se hospedó 3 noches en septiembre de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear BrianThank you for your amazing words.

10/10 Excelente

Ellen

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Unique architectural character, small scale and quiet, excellent location in historic area near good restaurants.
Se hospedó 7 noches en septiembre de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Angela,we are so happy you enjoyed your stay with us. Looking forward to receive you soon.

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Lisa,Thank you for reveiw.

10/10 Excelente

Aaron

Se hospedó 3 noches en septiembre de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Aaron,Thank you for reveiw.

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were outstanding, especially Eleda in the main reception area.
Se hospedó 4 noches en septiembre de 2022
Respuesta de The Neri Team el 13 mar. 2024
Dear Michael,Thank you for your words and your review.

10/10 Excelente

Timothy

Se hospedó 4 noches en agosto de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Timothy,Thank you for review.

10/10 Excelente

Bill

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was superb!!! The transportation arranged by them was terrific. Wouldn’t have been possible without it!!
Se hospedó 1 noche en septiembre de 2022
Respuesta de The Neri Team el 13 mar. 2024
Dear Bill,We appreciate so much your words and your review.

10/10 Excelente

Timothy

Se hospedó 1 noche en agosto de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Timothy,Thank you for review.

10/10 Excelente

Pierre, Blainville

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La qualité de l’installation, sa signification historique au cœur du Barri Gothic. Excellent service, endroit très sécuritaire. L’hôtel dégage un climat très zen. Finalement, la direction est très accommodante et attentive à nos besoins.
Se hospedó 1 noche en agosto de 2022
Respuesta de The Neri Team el 13 mar. 2024
Cher Pierre, Nous sommes héreux de vôtre répònse, merci beacoup.

10/10 Excelente

Amanda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stay here! The location is perfect, rooms are clean and spacious, staff is very friendly and accommodating. This place is special.
Se hospedó 4 noches en julio de 2022
Respuesta de The Neri Team el 13 mar. 2024
Dear Amanda,We are so happy to be your house in Barcelona. Thank you for your words.

10/10 Excelente

Kristin, Naples

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en julio de 2022
Respuesta de The Neri Team el 12 mar. 2024
Dear Kristin,Thank you for your review.

10/10 Excelente

Claire Louise

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only 22 beautiful rooms. The lobby was calm and cool and the staff went above and beyond. All spoke English. The location in the Gothic Quarter was ideal. The roof terrace and plunge pool was a welcome rtreat after sightseeing all day. Beds were wonderfully comfortable, rooms spotless. Lovely large bathrooms with double sink. Mini bar, coffee machine and turn down service. Could not fault the hotel at all.
Se hospedó 3 noches en junio de 2022
Respuesta de The Neri Team el 13 mar. 2024
Dear Claire Louise,We are so happy to be your house in Barcelona. Thank you for your words.

10/10 Excelente

Frederic

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is perfect an oasis of calm inside the gothic quarter. Amazing service and the room was spacious and comfortable.
Se hospedó 4 noches en mayo de 2022
Respuesta de The Neri Team el 13 mar. 2024
Dear Frederic,We are so honored for your words. Thank you very much