6/10 Aceptable
Edson E.
28 ago. 2025
Le gustó: Limpieza
Was on a family trip. The place is very nice and very well situated. You're walking distance from a lot of attractions. Flor, the person who helped with check-in was phenomenal. I locked my keys inside and I was instructed how to go to the office to get replacements.This place would have gotten 5 stars if not for lack of response regarding the shower being clogged. I noticed the clog on my 1st night and reached out right away. Many email exchanges were sent including a picture of the water just sitting in the shower not going down (yes, I was asked to send a pic of the pool of water). 3 days later is when I was finally asked to cordinate a day/time for someone to come unclog the shower. At that point, I only had one last night in the appt so, I told them it wasn't worth it.I would recommend this place because honestly, it's a very nice spot but, proceed with caution because in my case, my issue never got resolved nor was I give the sense that it was veing worked on. I'm the one who had to keep reaching out.
Edson E.
Se hospedó 4 noches en agosto de 2025