2/10
This place has a lot of potential but needs work. It is not as described online. When we pulled up we noticed overgrown bushes around the home and the lawn needed mowing. Two of the windows appeared recently replaced and the trim around them was not finished. Several windows were missing screens. The stairs to the beach are unsafe as a result of storm damage. My daughter woke up covered in flea bites. We discovered that the room she was sleeping in upstairs (with one of the unfinished windows) was infested with fleas! We called customer service but they failed to send anyone out to check. After multiple attempts to contact them we left and went to a motel. My husband and I had to fight to get our money back. I finally contacted the Better Business Bureau. Vacasa eventually refunded me for the unused nights but did not refund my fees.
Elizabeth O.
Se hospedó 6 noches en julio de 2024