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Opiniones sobre Traxx Hotel

2.5 out of 5
Traxx Hotel
10 Station Rd, Bangor, Wales

Opiniones

7,2

Bueno

Evaluación: 10 - Excelente. 2 de 7 opiniones" "
Evaluación: 8 - Bueno. 3 de 7 opiniones" "
Evaluación: 6 - Aceptable. 0 de 7 opiniones" "
Evaluación: 4 - Mediocre. 1 de 7 opiniones" "
Evaluación: 2 - Terrible. 1 de 7 opiniones" "

7,8/10

Limpieza

7,8/10

Personal y atención

7,4/10

Servicios

6,0/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Romicos

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My stay at TRAXX
The lady on the reception was very welcoming and even offered to iron my shirt.
Se hospedó 1 noche en mayo de 2024
Respuesta de wendy el 24 may. 2024
Good afternoon. It was lovely to meet you when you booked into the Traxx Hotel, and I was more than happy to iron your shirt.I hope you will stay with us again, when visiting BangorKind regardsWendy

4/10 Mediocre

Shailen, Harrow

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de wendy el 24 may. 2024
I am sorry to see you were not happy with your stay at The Traxx Hotel. We do welcome any feedback, as this is important to us, to know were we need to improve.Many thanksWendy

10/10 Excelente

derrick

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff on duty went extra mile thank you
Se hospedó 1 noche en mayo de 2024
Respuesta de wendy el 13 may. 2024
Thank you for your feedback.From all the team at The Traxx HotelWe look forward to seeing you again, on your next visit to North Wales

8/10 Bueno

Matt

Le gustó: Limpieza, personal y atención
Ideal for walking the coastal path. Easy for catching buses and train.
Se hospedó 3 noches en abril de 2024
Respuesta de wendy el 2 may. 2024
Thank you for your feedback, on your stay with us at The Traxx Hotel. It was lovely to meet you

8/10 Bueno

Colin

Viajó con su familia
Le gustó: Limpieza, personal y atención
Good but needed new matress
Need a new matress, but apart from that, all good...
Se hospedó 1 noche en abril de 2024
Respuesta de wendy el 12 abr. 2024
Thank you for your feedback, Colin. The Mattress in the room has been checked.Kind regardsWendy

8/10 Bueno

Pádraig De

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient. Right beside Bangor Railway Station
Se hospedó 2 noches en marzo de 2024
Respuesta de wendy el 30 mar. 2024
Thank you PadraigIt was lovely to see you again. Safe journey home.From all the team at The Traxx Hotel

2/10 Terrible

Zahid

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Worst experience ever
One of the worst experience I have ever had with this property. I wouldn’t recommend anyone booking with them. I booked a room and despite leaving a note on the booking for late arrival no one got in touch with me. When I arrived at the hotel it was closed and no one was there to help. I had to book another accommodation to stay at night. They refused to refund me aswell.
Se hospedó 1 noche en marzo de 2024
Respuesta de wendy el 21 mar. 2024
Good morning, ZahidThank you for your feedback, which is unfair. When making a booking, it clearly states that we are not a 24hr reception and our check in times are between 2-8pm.Maybe if you would have telephoned the hotel and actually spoken to someone, arrangements could have been made. When making a booking, it is wise to read the details before , we held a room for you the guest, it is not our fault that you decided to arrive later.Many thanksWendy