Ropa de cama de alta calidad, colchones con pillow-top y minibar
Ver disponibilidad

Opiniones sobre Rimrock Resort Hotel Banff

4 out of 5
Rimrock Resort Hotel Banff
300 Moutain Avenue, Banff, AB

Opiniones

9,4

Excepcional

Evaluación: 10 - Excelente. 974 de 1282 opiniones" "
Evaluación: 8 - Bueno. 200 de 1282 opiniones" "
Evaluación: 6 - Aceptable. 59 de 1282 opiniones" "
Evaluación: 4 - Mediocre. 30 de 1282 opiniones" "
Evaluación: 2 - Terrible. 19 de 1282 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

FRANCISCO

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hermosos paisajes. Estancia inmejorable
Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

FERNANDO

Viajó con su pareja
Le gustó: Servicios
Un hotel caro, pero muy bueno.
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Otoniel

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo excelente 👍
Se hospedó 2 noches en abril de 2023
Respuesta de The Rimrock Resort Hotel el 25 abr. 2023
Thank you for your feedback. We are very glad to know that you had a great stay with us. We look forward on seeing you again soon!

6/10 Aceptable

Marco Rene

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Todo bien. Solo la persona de la recepción que nos recibió. Muy grosera. Descortés. Nada amable Y dijo que era la gerente !!!!
Se hospedó 3 noches en marzo de 2023
Respuesta de The Rimrock Resort Hotel el 4 abr. 2023
Thank you for taking the time to share your feedback. We are very sorry to hear about your concerns, please know that we have forwarded your feedback to our management team for further review. Should you wish to discuss your concerns please do not hesitate to contact our team. We hope you enjoy your stay with us and hope to have an opportunity to serve you better next time.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelent hotel
Se hospedó 6 noches en diciembre de 2022
Respuesta de The Rimrock Resort Hotel el 15 feb. 2023
Thank you for taking the time to share your feedback. We look forward to welcoming you again soon!

8/10 Bueno

Ruben

Se hospedó 2 noches en diciembre de 2022
Respuesta de The Rimrock Resort Hotel el 15 feb. 2023
Thank you for your feedback. Please visit us again soon!

10/10 Excelente

Mauricio

Se hospedó 2 noches en julio de 2022

10/10 Excelente

GUSTAVO, LEON

Se hospedó 5 noches en diciembre de 2021

10/10 Excelente

Pam

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We loved the beautiful mountain views, the comfortable beds and excellent service. Such nice staff!! Best margaritas too!
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Zach

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

8/10 Bueno

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Ethelyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Exceptional property
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Jacqueline

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Incredible views and atmosphere.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Maria Linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay. Staff are friendly. Certainly everywhere we went was clean. The parking was under construction but it was still convenient to find a spot.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Oleksiy

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best stays ever ! Hotel is beautiful, Views are breathtaking, Balcony room is worth it. Staff is classy - international staff is super good. A in every category
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Megan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de The Rimrock Resort Hotel el 26 abr. 2024
Thank you! We appreciate the positive rating!

10/10 Excelente

Jerry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The resort is clean, friendly and seeks to care for all guest's needs. We were in a premium room which was large and beautiful and they even arranged to have the most fantastic view one could ever hope to see. They furnish bus passes to get you to town and a shuttle for other areas. It is expensive but excellent.
Se hospedó 3 noches en abril de 2024
Respuesta de The Rimrock Resort Hotel el 26 abr. 2024
Thank you so much for your great review. We are so thrilled to hear you found our staff dedicated!

10/10 Excelente

Diana

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a great stay and a beautiful view from our room.. amazing ! Only complaint would be how noisy the air conditioner was. Other than that it was great.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Clint

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is our first stay at the Rimrock. Beautiful place. Service was beyond the best we have ever had. From having a meal at Larkspur to going to the Keg for dinner and getting a personal ride to the front door and back. We loved our stay all around. Thank you
Se hospedó 2 noches en abril de 2024
Respuesta de The Rimrock Resort Hotel el 26 abr. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Excelente

Shane

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
As soon as I got out of my vehicle I was greeted by a nice gentleman who asked if I needed help with my luggage. Then at check in I was greeted by a very friendly lady. My interactions with all staff were very good, from the reception to the waitresses and bartenders. The view from my room was amazing. I used the bus service to go into town. Check out was smooth. I will definitely go back in the future.
Se hospedó 2 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 26 abr. 2024
Thank you so much for taking your time to rate your experience. We are so happy to hear you enjoyed the service our hotel has to offer as well as the views. We look forward to welcoming you again in the future!

10/10 Excelente

Peter

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de The Rimrock Resort Hotel el 17 abr. 2024
Thank you very much for taking the time to leave a rating. We truly appreciate your five stars.

10/10 Excelente

Terri, Airdrie

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
I always wanted to stay at The Rimrock Hotel, and finally managed to stay for two nights. Efficient and Friendly right from the start. She’s an elegant old hotel that ticks all the boxes.
Se hospedó 2 noches en abril de 2024
Respuesta de The Rimrock Resort Hotel el 26 abr. 2024
Thank you! We appreciate it.

10/10 Excelente

Leonard

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The view of the mountains from the room was absolutely stunning.
Se hospedó 1 noche en abril de 2024
Respuesta de The Rimrock Resort Hotel el 17 abr. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Excelente

Candice, MINNEAPOLIS

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property and amazing staff. We loved the convenience of walking to gondola and hot spring. Food was incredible!
Se hospedó 4 noches en febrero de 2024
Respuesta de The Rimrock Resort Hotel el 26 abr. 2024
Thank you so much for taking your time to share this. We will make sure to pass on your compliments to our culinary team. We hope to welcome you again in the future!

10/10 Excelente

Natalie, houston

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The view from our balcony was majestic! The concierge, Eric was able to get us into Eden last minute where the food and experience was phenomenal. They provide a shuttle into town, just call the front desk. 10/10 recommended!
Se hospedó 4 noches en abril de 2024
Respuesta de The Rimrock Resort Hotel el 17 abr. 2024
Thank you very much for the great review. We are thrilled to hear that you had a great stay at our resort! Thank you for recognizing Eric! It certainly was a pleasure to share your compliments with his leader so that we can recognize him for his outstanding service. We can not wait to welcome you back!

10/10 Excelente

Greg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent location and well taken care of. Expedia took an hour and a half of my time, to remove one day from our original booking, poor interaction with your hotel.
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Matt, Calgary

Le gustó: Limpieza, personal y atención, servicios
Looking forward to visiting again after renovations
Se hospedó 3 noches en abril de 2024
Respuesta de The Rimrock Resort Hotel el 11 abr. 2024
Thank you! We appreciate the positive rating!

10/10 Excelente

Tiffany

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de The Rimrock Resort Hotel el 11 abr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Excelente

Yi

good
Se hospedó 6 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 11 abr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Excelente

BYONG I

Le gustó: Servicios
Nice location
Se hospedó 4 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 11 abr. 2024
Thank you! We appreciate it.

8/10 Bueno

Jennifer

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
i wish the customer service at front desks are more knowledgeable when it comes to amenities hours, key returns etc. instead of redirecting me to go to the spa level and ask the question as well as telling me to just read the instructions on the parking exit on how to return the room key.
Se hospedó 5 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 18 abr. 2024
We are so sorry to hear that you did not receive the level of engagement that you expected from our front desk team. Please note that we will take this as a learning opportunity and we truly appreciate you taking your time to share this feedback.

10/10 Excelente

Yun Yue

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Environment is really nice
Se hospedó 1 noche en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 2 abr. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Excelente

Louise Bianca

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing place to stay
Se hospedó 2 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 2 abr. 2024
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 Excelente

Leonard

Se hospedó 1 noche en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 23 abr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Excelente

sivakumar

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 6 noches en febrero de 2024
Respuesta de The Rimrock Resort Hotel el 2 abr. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Excelente

Chad

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place lots of activity food and relaxation options.
Se hospedó 2 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 28 mar. 2024
Thank you! We appreciate it.

10/10 Excelente

Micheal

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had an absolutely wonderful honey moon. The staff was the best part they were amazing
Se hospedó 4 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 28 mar. 2024
Thank you very much for choosing our resort to celebrate your honeymoon! We are thrilled to hear that you enjoyed your stay and appreciate your compliments on our service. We hope that we will have the pleasure of creating more memories with you in the future.

10/10 Excelente

Adeyinka

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Liked everything!
Se hospedó 2 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 28 mar. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Excelente

Amirali

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff were great and very helpful. The views are incredible. Eden is a must do if you are a foodie. The property needs some investment and renovation
Se hospedó 4 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 25 mar. 2024
Thank you for leaving us such a positive review. We are delighted to hear you enjoyed Eden and our views. We can't wait to welcome you back in the near future!

10/10 Excelente

Calum

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 25 mar. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Excelente

Merrill

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Celebrated our 30th anniversary and couldn't have been happier. The staff were amazing. We ate at the Primrose and it was the perfect experience. We are now considering making this our annual get-a-way.
Se hospedó 2 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 25 mar. 2024
Thank you very much for the great review and recommendations. We are truly honored that you chose our resort to celebrate your 30th Anniversary and are delighted to hear that you enjoyed your stay. We appreciate your compliments to our staff as well as the Primrose dining room. We hope that we will have the pleasure of welcoming you back for a future stay.

10/10 Excelente

Peter, Grimsby

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
You don't need to leave the hotel for the day and can still have a good day. Amenities are great. The underground parking garage needs to either get expanded or there needs to be a gate or blockade to indicate when it is full.
Se hospedó 4 noches en enero de 2024
Respuesta de The Rimrock Resort Hotel el 22 mar. 2024
Thank you so much for taking your time to share this. We appreciate your compliments to our facilities and amenities and thank you for your feedback about our parkade. We hope to welcome you again in the future!

10/10 Excelente

Ashlie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 22 mar. 2024
Thank you for taking your time to give us a perfect score! We are delighted.

10/10 Excelente

Prashanth

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rimrock is at a location which is worth opting for your trip. It was close to few hotspots and at a good elevation. Room was a little smaller but still worth it for 3 people. Service was impeccable! We didn't get a No for our requests. There are facilities for all ages. Highly recommend it. It had the feeling of luxury, great view from the room and dining hall, quiet, kid-friendly and certainly Great value for our money.
Se hospedó 3 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 22 mar. 2024
Thank you so much for taking your time to share this. We will make sure to pass on your compliments to our team. We hope to welcome you again in the future!

10/10 Excelente

Marrett

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Thumbs up
Se hospedó 2 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 19 mar. 2024
Thank you! We appreciate it.

6/10 Aceptable

Donovan

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 19 mar. 2024
Thank you for taking the time to rate your experience. We noticed that your rating is below our standards and we would like to look into what did not live up to your standards. Please reach out to us directly if you would like to discuss your experience further.

10/10 Excelente

Jacqueline

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
What a fabulous hotel.
Se hospedó 2 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 18 mar. 2024
We are delighted to hear you thought so. Thank you for the perfect score!

10/10 Excelente

Christina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Highly recommend this resort. We upgraded our room and the panoramic view was incredible. All the staff were extremely helpful and friendly, going above and beyond. We had dinner at the Eden and the entire evening was perfect. We did a lot that weekend and the hotel was perfectly situated halfway between all of our activities (lake Louise and Canmore).
Se hospedó 2 noches en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 18 mar. 2024
Thank you very much for the great review. We are glad that you enjoyed your experience at our resort and hope to welcome you back soon.

10/10 Excelente

Julie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 18 mar. 2024
Thank you so much for the perfect rating! We truly appreciate it!

10/10 Excelente

Michael

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic service!
Se hospedó 1 noche en marzo de 2024
Respuesta de The Rimrock Resort Hotel el 15 mar. 2024
Thank you so much! We appreciate your compliments and 5 star rating.