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Opiniones sobre Four Points By Sheraton Desaru

4 out of 5
Four Points By Sheraton Desaru
Jalan Kempas 2, Taman Desaru Utama, Bandar Penawar

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 67 de 112 opiniones" "
Evaluación: 8 - Bueno. 29 de 112 opiniones" "
Evaluación: 6 - Aceptable. 10 de 112 opiniones" "
Evaluación: 4 - Mediocre. 2 de 112 opiniones" "
Evaluación: 2 - Terrible. 4 de 112 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mohammad Ridzuwan

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place for families too. Accessible to the main beach via the hotel shuttle service.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Mohammad Ridzuwan

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and accessible to Desaru beach with shuttle service provided. Free and safe parking for motorbikes:)
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Zhi Wei

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios
Pillows were smelly, towels and toilet had mould stains. Other than that, room is considered clean and nice. Gym, pool, and breakfast selection were good.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Benjamin

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great Breakfast
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

CHANG KANG

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Yik Kuen

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Facilities were good and well-maintained. The restaurant is a little small with limited seating capacity.
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Chin

Se hospedó 1 noche en abril de 2024

10/10 Excelente

courtesance

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Its accessible, 2 super markets just across the hotel. Buffet breakfast was good especially the nasi dangang and sambal. The sambal is soo good.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

rakesh

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a nice experience at Four Point Sheraton Desaru. Staffs were really helpful, they helped us to get early check-in as well. We really enjoyed our stay there.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

HONGBING

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel with nice restaurants nearby.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jennifer

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Relaxing trip with extended family
Hotel newly built 2 years ago. Room was spacious! Eateries and supermarket right outside hotel.
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Yue

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff iare very professional, always smiling and helpful. However not all staff are fluent in English but they are very polite.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Benjamin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Aloysius

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A very family friendly accommodation! What I love about this place: - quiet - clean - the interior decor of the room is excellent - great amenities - gym comes with towel, pool comes with towel, playground for my kid to play, even has a games room - the food at Mesh restaurant is not bad... but try to avoid ordering their chicken because it taste bland and obviously not marinated - free wifi - there is also 24 hours room service which was good - breakfast buffet was good, there was a good spread at a reasonable price - parking was very convenient What I did not like: - they only provided 2 towels for my room which I clearly booked for 4 guests - nothing much to do around the area but I would still choose this property over the hotels lining the beach Overall I would still give full marks...
Se hospedó 3 noches en enero de 2024

8/10 Bueno

SEUNGHUN

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mohamed Effendi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Parking

10/10 Excelente

Hyunji

Se hospedó 2 noches en diciembre de 2023

4/10 Mediocre

Shirley

Viajó con su familia
No le gustó: Limpieza, personal y atención
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Chase

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mr maverick and sufi are the best. They made us feel as though as we are their long time friends and they took their service levels to standards that i have not experienced before. Thank you maverick and sufi. We will see each other again
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Hai Peng

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en diciembre de 2023

8/10 Bueno

Yee Loong, Singapore

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was spacious and clean, though the toilet was relatively small. Drainage in the showers seems to be a little blocked and the water formed a shallow pond while showering. The TV volume cannot be adjust below volume 15 (still pretty loud at its minimum). We went with our kid, and couldn’t watch TV cause there’s no way to reduce the volume. Apart from that, the overall stay was pleasant and enjoyable.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Alice

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My third time staying there Why I choose Four points? Nothing I can said just love the hotel Hotel is nice staffs are friendly and helpful Room is very comfortable and clean Food at the hotel is very delicious especially the steak not expensive portion is big Breakfast buffet is nice with a lot of variety to choose Provide bus to the beach and waterpark Help to hire taxi for guests if you want to go to the Desaru fruit farm Shops around outside hotel sell a lot of cheap things especially a shop name Niso selling everything at RM 2.40 Highly recommended if you want to have a relaxing vacation come to Four point you won’t regret
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Tharmaraj

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Worth the stay in Sheraton Desaru
My family enjoyed the 1 night stay. The room was big and had good balcony view. The bed was comfortable. The buffet breakfast spread was good but need some improvement in taste of some dishes. Hope to come back again in future to stay longer. Only disappointing was the Hotel did not receive full message of my request from Hotels.com to do a simple deco in 1 room to surprise my daughter for her 21st birthday. The hotel only received part of my request for room next to each other.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Wei En Benjamin

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel for comfort, price, stay, in Desaru
Se hospedó 1 noche en noviembre de 2023
Respuesta de The Management, Four Points by Sheraton Desaru el 29 nov. 2023
Dear Wei En Benjamin, cheers from Four Points by Sheraton Desaru. Thank you for taking the time to drop us your perfect rating. We are so electrified to hear your feedback and you just made our day happier. Looking forward to your next visit if you are travelling to Desaru again in the near future. Have a great day ahead!

2/10 Terrible

iqbal

Se hospedó 3 noches en octubre de 2023
Respuesta de The Management, Four Points by Sheraton Desaru el 8 nov. 2023
Dear Iqbal, cheers from Four Points by Sheraton Desaru. We sincerely apologize if you have encountered any issues while creating memories in our hotel. Please know that your experience is not indicative of our usual standards. If you plan on visiting Desaru again, we would be grateful for the chance to make it right, and we will ensure that your future stay with us exceeds all your expectations. Have a great day ahead!

8/10 Bueno

FADILAH

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing stay at Four Point by Sheraton
Stay was amazing. Hotel room was very clean and spacious. My family love it.
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Management, Four Points by Sheraton Desaru. el 12 sept. 2023
Dear Fadilah, cheers from Four Points by Sheraton Desaru. Thank you for your wonderful feedback. We hope you had an enjoyable stay. Looking forward to your next visit, if you are travelling to Desaru again in the near future. Have a great day ahead!

10/10 Excelente

Ong

Viajó por negocios, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly recommended
I went to stay at Four Points by Sheraton Desaru twice and I really like staying there. The staff and security guards are very friendly. The food is very nice and delicious. The room felt high class. The bed is very soft and comfortable. Highly recommended if you are first time traveling to Desaru best to stay in Four Points by Sheraton Desaru. They have transportation toward beach. And if you want go other place like mini zoo can book using QR code that show on the tv in hotel room. Four Points hotel is very close to lots of shop an supermarket. Walking distance to sks mall. When I go Desaru again I will only book Four Points By Sheraton Desaru. As I have experienced twice and I’m very happy about it 😍 totally forgot to take any photo at four point hotel as I was too relax and enjoy too much that I never even touch the phone.
Se hospedó 1 noche en septiembre de 2023
Respuesta de The Management, Four Points by Sheratron Desaru. el 12 sept. 2023
Dear Ong, cheers from Four Points by Sheraton Desaru. We are so electrified to hear your feedback and you just made our day happier. We hope you had an enjoyable stay. Looking forward to your next visit if you are travelling to Desaru in the near future. Have a great day ahead!

10/10 Excelente

Bin Mohamed Happy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location is good as it is near to shops and dining options. We were very happy with our stay!
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Management, Four Points by Sheraton Desaru. el 12 sept. 2023
Dear Guest, cheers from Four Points by Sheraton Desaru. Thank you for your great feedback. We are pleased to hear you had an enjoyable stay. Looking forward to your next visit.

8/10 Bueno

Alex

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
It is very new, but not much ammentities around the hotel.
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Management, Four Points by Sheraton Desaru. el 12 sept. 2023
Dear Alex, cheers from Four Points by Sheraton Desaru. Thank you for your feedback. We hope your stay was a memorable one. Looking forward to your next visit. Have a great day ahead!

8/10 Bueno

Shawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Newly set up room with nice renovation. Fair hotel equipment and facilities. Overall good place for short stay.
Se hospedó 2 noches en septiembre de 2023
Respuesta de The Management, Four Points by Sheraton Desaru. el 12 sept. 2023
Dear Shawn, cheers from Four Points by Sheraton Desaru. We are pleased to hear that you found our accommodations to be outstanding. If you are planning to have short vacation, please do not hesitate to stay with us again. We wish you a great day ahead!

10/10 Excelente

Wei Chu

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good hotel at central location.
Very friendly and helpful staff. Definitely will recommend this hotel
Se hospedó 1 noche en agosto de 2023
Respuesta de The Management, Four Points by Sheraton Desaru. el 12 sept. 2023
Dear Wei Chu, cheers from Four Points by Sheraton Desaru. Thank you for your perfect rating. We are pleased to hear you found great hospitality and services while creating memories in our hotel. Have a great day ahead!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Cant expect much.
Requested for the room to be a single bed instead of twin and to be decorated for my daughter bday. Received their reply and was told it would be done. Upon checking in it wasn't done up and request didnt reflect in system. However they decorated it the next day. The food during breakfast was kind of upset. The food wasn't that great, some foods were tasteless and they are really short of manpower. Quite a handful of unsettled table, patrons without cutleries. Food and drinks are not topped up. The parking is not free even for the guests.
Se hospedó 2 noches en agosto de 2023
Respuesta de The Management, Four Points by Sheraton Desaru. el 12 sept. 2023
Dear Guest, cheers from Four Points by Sheraton Desaru. We sincerely apologize for any unpleasant experience you have encountered while creating memories in or hotel. If you plan on visiting Desaru again, we would be grateful for the chance to make it right, and we will ensure that your future stay with us exceeds all your expectations. Thank you once again for sharing your feedback, and we value your continued support. Have a great day ahead!

8/10 Bueno

Joseph

Se hospedó 1 noche en agosto de 2023
Respuesta de The Management, Four Points by Sheraton Desaru. el 12 sept. 2023
Dear Joseph, cheers from Four Points by Sheraton Desaru. Thank you for the perfect rating. We hope your stay was a memorable one. Have a great day ahead!

8/10 Bueno

Josh

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great four star experience. We had the premium twin bed room which suited us as a 2 kid 2 adult family. Friendly staff, plenty of dining options around the property area you can walk to. Would stay here again
Se hospedó 3 noches en julio de 2023
Respuesta de The Management, Four Points by Sheraton Desaru. el 12 sept. 2023
Dear Josh, cheers from Four Points by Sheraton Desaru. Thank you for taking the time to write us your feedback. We hope you had a wonderful family time while staying with us. Looking forward to your next visit. The Management, Four Points by Sheraton Desaru.

10/10 Excelente

Konstantin

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Wei De

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Near to many places of interest and has a supermarket right in front of the hotel. Local food around the hotel with walking distance. Highly recommended for Desaru trip and will definitively return in future.
Se hospedó 3 noches en junio de 2023

10/10 Excelente

Dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I like that it is gated
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Mohamed Abdul Akbar

Se hospedó 1 noche en julio de 2023

8/10 Bueno

tian hock

Se hospedó 1 noche en junio de 2023

8/10 Bueno

FADILAH

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Aishah

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I am very pleased with the staff services and they pulled off the anniversary & bday deco for my spouse surprise though it was a last minute request. No regrets.
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Ronnie

Le gustó: Limpieza, estado de la propiedad e instalaciones
Good hotel to stay in desaru
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Izran

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Laine

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2023

8/10 Bueno

Jason

Se hospedó 2 noches en abril de 2023

8/10 Bueno

mark

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice clean hotel - food and drink options poor.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Simon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome Stay!
Clean, new and spacious room. Service was on point. Strategically located to explore Desaru, Pengerang and Sungai Rengit area. Good amenities nearby too. The stay was so comfortable that me and my wife were so reluctant to check out. How we wish we could stay for another day.
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Kang Ming

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Service can be more efficient.
Se hospedó 1 noche en marzo de 2023