Ropa de cama hipoalergénica y caja de seguridad en la habitación

Opiniones sobre Hampton Inn & Suites Arundel Mills/Baltimore

2.5 out of 5
Hampton Inn & Suites Arundel Mills/Baltimore
7027 Arundel Mills Cir, Hanover, MD

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 570 de 1000 opiniones" "
Evaluación: 8 - Bueno. 269 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 75 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 46 de 1000 opiniones" "
Evaluación: 2 - Terrible. 40 de 1000 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,6/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,4/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy buena limpieza salvó el desayuno poca variedad

8/10 Bueno

Luis

Se hospedó 1 noche en agosto de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2019

10/10 Excelente

Yvonne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelentemente bien.
Respuesta de Dmakadia el 5 jun. 2018
Thank You for your feedback!

10/10 Excelente

Aldina

Viajó por negocios
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
The convenience, property location- safety…
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service el 9 may. 2024
Aldina, thank you for taking the time to share your experience at Hampton Inn & Suites Baltimore Arundel Mills. We are pleased to hear that you appreciated the location and felt safe while staying with us. We strive to provide prime spots for our cherished guests. We look forward to your return for another enjoyable stay.

8/10 Bueno

Leon

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was nice and well kept. Breakfast was pretty good too. The check in staff could have been more friendly. They seemed put out that I checked in in-person rather than using the app. The other thing, and it may have just been my room, it was a rainy night and I was kept up my the constant dripping fo do something onto the outside AC/heat unit. I can be a light sleeper.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service el 6 may. 2024
Leon, it's great to hear that you appreciated the well-maintained environment and enjoyed breakfast at Hampton Inn & Suites Baltimore Arundel Mills. Your comments regarding your check-in experience and the noise issue have been noted. It's crucial for us to ensure that all our guests have a hospitable welcome and a peaceful stay. We appreciate this feedback and look forward to making your next visit even better.

10/10 Excelente

Jacqueline

Viajó con su familia y niños pequeños, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel in a great location. $10.00 parking fee.
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service el 6 may. 2024
Jacqueline, we're thrilled you enjoyed your stay at Hampton Inn & Suites Baltimore Arundel Mills and found the location to be beneficial. We would like to note that the parking fee enables us to maintain a secure and well-maintained parking lot for our guests. Looking forward to your next visit!

10/10 Excelente

Olanrewaju

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Awesome
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 22 abr. 2024
Olanrewaju, it's great to read your concise positive feedback about your stay at Hampton Inn & Suites Baltimore Arundel Mills. We're thrilled you had an excellent experience. Thank you for choosing us and we hope to welcome you back in the future.

4/10 Mediocre

Mitu

No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 19 abr. 2024
Mitu, it's unfortunate to hear your experience didn't meet your expectations. We strive to maintain a high standard of service and guest satisfaction, and it's regrettable to know we missed the mark this time. Thank you for staying with us. We look forward to having another chance to better serve you next time.

10/10 Excelente

Chevella

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Meghan provided me with a smile, warm greeting and EXCEPTIONAL service during my stay! She was very friendly, helpful and checked on me and my family to make sure we were comfortable. We needed extra blankets and Meghan had them sent up in no time! Thanks Meghan for making us feel welcome during our visit! We will return.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 13 abr. 2024
Chevella, it's truly a joy to read about your wonderful experience at Hampton Inn & Suites Baltimore Arundel Mills! Meghan, as well as the rest of our team, takes pride in providing excellent service to every guest. We're thrilled she was able to ensure your comfort during your visit. We're looking forward to welcoming you and your family back in the future. Thank you again for the kind compliment and glowing review!

8/10 Bueno

Denise

We had a nice stay, no issues. But I want to share what another guest had to deal with. When we were checking in, a woman was in front of us, complaining to the front desk. Apparently her heat wasn't working correctly. It was blowing out close to 90 degrees and she couldn't shut it off. Front desk told her they didn't have maintenance on site and were trying to get someone but it would take some time. She said she had asthma and couldn't stay in that room and then asked if she could be moved to another room but the hotel was fully booked. The Front desk also seemed unsure as to whether maintenance could fix the issue or even if they would show up. She was told to wait while we were checked in. Unsure as to whether her issue was resolved.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 9 abr. 2024
Denise, it's great to hear that your stay at Hampton Inn & Suites Baltimore Arundel Mills was pleasant and trouble-free. We wish all of our guests could have the same experience. It's unfortunate to hear about the other guest's experience during check-in. Rest assured, our team members always strive to ensure prompt resolution to all reported concerns. We appreciate your understanding and patience. Thank you for staying with us.

10/10 Excelente

Chanvichet

Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 27 abr. 2024
Thanks for the amazing rating, Chanvichet!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Hampton Inn & Suites Baltimore Arundel Mills!

8/10 Bueno

John, KINGSTON

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is a great place to stay. Walking distance to many restaurants, shopping, movie theatre, casino and live music. Fourth stay in the past five months. I cruise and the hotel is 14 minutes to the pier.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 4 abr. 2024
John, we're thrilled to hear of your consistent satisfaction with Hampton Inn & Suites Baltimore Arundel Mills. The convenience of our location clearly adds to your experience and we're immensely pleased it serves your needs well, especially for your frequent cruises. Here's to many more comfortable stays in the future! We can't wait to see you next time.

10/10 Excelente

Robert

Viajó con su familia
Le gustó: Limpieza, servicios
Clean and friendly
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service el 6 abr. 2024
Robert, thank you for your outstanding review! It's wonderful to hear you found the cleanliness and friendliness at Hampton Inn & Suites Baltimore Arundel Mills to your satisfaction. We look forward to welcoming you back soon.

2/10 Terrible

Khadija

Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 19 abr. 2024
Khadija, it's disheartening to see your rating and we regret that your stay didn't meet your expectations. We would greatly appreciate more specific feedback that can help improve our services. We hope you'll consider giving us another chance in the future.

10/10 Excelente

Tierra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 30 mar. 2024
Thank you for the fantastic rating, Tierra!We strive to make all of our guests feel welcome and relaxed during their time at Hampton Inn & Suites Baltimore Arundel Mills! We can't wait to see you again soon.

8/10 Bueno

Alfreda

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice and clean, property was really kept up. The rooms were nice.
Se hospedó 2 noches en marzo de 2024
Respuesta de Customer Service el 25 mar. 2024
Alfreda, it's fantastic to hear you appreciated the cleanliness and maintenance of Hampton Inn & Suites Baltimore Arundel Mills. We put a lot of effort into maintaining a pleasant environment, so it's rewarding to hear that it reflected during your stay. We're also pleased to know that you enjoyed the rooms. We eagerly await your next visit.

8/10 Bueno

Marilyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Most of the visit was very good - however, we were not notified that parking at the facility is no longer free. It seems as if paying for a place to stay should include the parking. Thanks.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 25 mar. 2024
Marilyn, thank you for sharing your feedback about your stay. At Hampton Inn & Suites Baltimore Arundel Mills, we always strive to deliver an excellent experience and value your perspectives. We apologize for any confusion regarding the parking, rest assured this will be looked into to ensure that guests are well-informed in the future. We truly appreciate your understanding and are glad that the rest of your stay was enjoyable. We look forward to welcoming you back for an even better stay.

4/10 Mediocre

Molly

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The sheets didn’t fit the bed. Arriving back to our room at 2:00am only to have to go to the front desk get new sheets and then remake the bed with sheets that still did not fit the bed. . . The sheets kept popping off the mattress. Then starting at 9:00am housekeeping kept trying to open our door even after we told them multiple times we didn’t want to be disturbed. There was no Do not disturb sign provided.
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 26 mar. 2024
Molly, we regret to hear about the inconvenience you experienced during your stay, especially concerning the bedding and the interruptions from our team members. We place high regard for our guests' comfort and privacy. We have taken note of your valuable feedback for further improvements and training. We wish you better experiences on your future travels.

10/10 Excelente

Takesha-Nichole

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 25 mar. 2024
Takesha-Nichole, it's wonderful to hear that you had a great experience at Hampton Inn & Suites Baltimore Arundel Mills. Your high rating speaks volumes, and we appreciate you choosing our hotel for your stay. We're looking forward to welcoming you back in the future.

10/10 Excelente

GAURANG, Palmyra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Well located for the Soccer tournaments
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 18 mar. 2024
Gaurang, it's wonderful to see you had a convenient stay coordination with your soccer tournaments at Hampton Inn & Suites Baltimore Arundel Mills. We hope the strategic location added positively to your experience. Looking forward to welcoming you back for any future sports events.

2/10 Terrible

Teir

No le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Customer Service el 20 mar. 2024
Teir, it's unfortunate to learn that your experience did not live up to expectations. Feedback is critical, and it is regrettable that you didn't include specific details. We would appreciate it if you could provide more information so that we can improve the relevant areas. We are eager to turn your experience around next time.

10/10 Excelente

Chris

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My favorite hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 26 feb. 2024
Chris, it's fantastic to hear that Hampton Inn & Suites Baltimore Arundel Mills tops your list of favorite accommodations! We strive to ensure every guest feels right at home and your review confirms our efforts. We're eager to welcome you back soon.

8/10 Bueno

erica

Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service el 21 mar. 2024
Erica, thank you for choosing the Hampton Inn & Suites Baltimore Arundel Mills and sharing your rating. We're glad you had an enjoyable stay and look forward to welcoming you again in the future.

10/10 Excelente

Delkis

Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 21 mar. 2024
Thank you for the wonderful rating, Delkis!It's fantastic you enjoyed your time at Hampton Inn & Suites Baltimore Arundel Mills so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

10/10 Excelente

Virginia, Mechanicsville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel, a few minutes from Maryland Live Casino.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 15 feb. 2024
Virginia, thank you for your feedback. We're thrilled to hear that you found the Hampton Inn & Suites Baltimore Arundel Mills conveniently located. We hope you had a great time at the nearby Maryland Live Casino and look forward to welcoming you back for another enjoyable stay.

10/10 Excelente

Debora

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I enjoyed my stay, the staff was very friendly! The place was very clean and quiet! Loved the cost, rhe room was huge!
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service el 10 feb. 2024
Debora, it's wonderful to know that you had an enjoyable stay at Hampton Inn & Suites Baltimore Arundel Mills! We're thrilled that our team's friendliness, the cleanliness of the facility, the serenity, and the value for money met your expectations. We won't forget to mention, our spacious rooms are one of the many aspects our guests appreciate. Thank you for your kind words, and we hope to host you again in the future!

10/10 Excelente

Rena, Dupont

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s a great location if you don’t have a car. You can walk safely to the mall and Casino.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 8 feb. 2024
Rena, it's terrific to hear that you appreciated the convenient location of Hampton Inn & Suites Baltimore Arundel Mills. Ensuring that our guests can comfortably access local attractions is something we take pride in. Thank you for sharing and we hope to host you again soon.

6/10 Aceptable

Markia

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
I stayed for a weekend. It's literally right next to the mall, I enjoyed that. The furniture was a bit out dated and old looking, but other than that, no issues. It was nice.
Se hospedó 2 noches en febrero de 2024
Respuesta de Customer Service el 5 feb. 2024
Markia, thank you for sharing your experience. We appreciate your feedback on the proximity of our hotel to the mall. However, we noted your comments about the décor; rest assured, your opinion matters to us. It's great to know you still found your stay pleasant. We hope to better impress you on future visits.

10/10 Excelente

Maurice

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 5 feb. 2024
Thanks for the perfect rating, Maurice!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hampton Inn & Suites Baltimore Arundel Mills.Have a wonderful day!

10/10 Excelente

Michael R.

Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 20 mar. 2024
Thanks for the outstanding rating, Michael!We're delighted your time at Hampton Inn & Suites Baltimore Arundel Mills was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 Excelente

Deirdra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 2 feb. 2024
Deirdra, thank you for your outstanding rating of Hampton Inn & Suites Baltimore Arundel Mills. We're thrilled to have met your expectations and your satisfaction powers our mission to provide unique experiences for our valuable guests. We hope to see you again on your next trip to Baltimore!

4/10 Mediocre

Kevin

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service el 2 feb. 2024
We appreciate the feedback, Kevin.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Excelente

TaLina

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing
Se hospedó 2 noches en enero de 2024
Respuesta de Customer Service el 29 ene. 2024
Talina, it's splendid to know that your stay at Hampton Inn & Suites Baltimore Arundel Mills was nothing short of amazing and the team welcomes the opportunity to serve you again in the future.

10/10 Excelente

John, KINGSTON

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Surprisingly great value. Rooms are exceptional.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 27 ene. 2024
John, we're thrilled to hear about your recent stay with us at the Hampton Inn & Suites Baltimore Arundel Mills. It's fantastic that you found the value to be superb and our rooms to be out of the ordinary. We strive to give our guests an extraordinary experience and are glad we exceeded your expectations. Looking forward to hosting your next visit.

10/10 Excelente

Cynthia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 22 ene. 2024
Cynthia, thank you for choosing Hampton Inn & Suites Baltimore Arundel Mills. It's wonderful to know you had a great experience with us. Your feedback is much appreciated, and we look forward to serving you again in the future!

10/10 Excelente

Carleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was to sleep before going home.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 15 ene. 2024
Carleen, it sounds like your stay at Hampton Inn & Suites Baltimore Arundel Mills provided just what you needed before heading home. We appreciate your comment and look forward to serving you again.

10/10 Excelente

Donna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Will come back
Very clean comfy bed
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 8 ene. 2024
Donna, we're elated to hear that you found Hampton Inn & Suites Baltimore Arundel Mills to be immaculate and the bed to your comfort. Your positive feedback is greatly appreciated. We hope to see you soon on your next visit!

10/10 Excelente

Malcom

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Home away from home.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Customer Service el 8 ene. 2024
Malcom, Hampton Inn & Suites Baltimore Arundel Mills is delighted to have received your perfect score! We do our best to create a great guest experience and we appreciate you making time to submit a rating. We hope to host you again during your next visit to Baltimore. Safe travels!

10/10 Excelente

George

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service el 13 ene. 2024
George, thank you for the excellent rating on Expedia! We're thrilled that your experience at Hampton Inn & Suites Baltimore Arundel Mills met your expectations. We look forward to serving you again in the future!

10/10 Excelente

Melissa, brooklyn

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Had a great stay with my son. Nice view on the 5th floor with lights from the casino building. Breakfast was tasteful. Try the steel cut oatmeal with the candied walnuts. Love the 24hr hot coffee station.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Lindsey

Se hospedó 1 noche en diciembre de 2023
Respuesta de Customer Service el 13 ene. 2024
Lindsey, thank you for choosing to stay with us at Hampton Inn & Suites Baltimore Arundel Mills and for your top rating. We are thrilled you enjoyed your visit and we're looking forward to hosting you again in the near future.

10/10 Excelente

V Denise

Se hospedó 1 noche en noviembre de 2023
Respuesta de Customer Service el 18 ene. 2024
V Denise,It's great to hear you had a high-quality stay at Hampton Inn & Suites Baltimore Arundel Mills! We're thrilled to receive your 5-star rating. We aim to create exceptional experiences for our guests and your feedback is invaluable. Looking forward to welcoming you back in the future.

8/10 Bueno

Thanh

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
24 hours coffee and tea
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ryan

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very polite staff, lean rooms, up to date bathroom.
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Stanley

Viajó con su familia
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Everything was clean and the food was decent. Would stay again.
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

Rose

Viajó con su familia
Le gustó: Limpieza, personal y atención
Bedding having worn out feels
Se hospedó 1 noche en noviembre de 2023