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Opiniones sobre Ballarat Tranquility Cottages

4 out of 5
Ballarat Tranquility Cottages
115-117 Winter St, Newington, VIC

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 36 de 61 opiniones" "
Evaluación: 8 - Bueno. 17 de 61 opiniones" "
Evaluación: 6 - Aceptable. 6 de 61 opiniones" "
Evaluación: 4 - Mediocre. 2 de 61 opiniones" "
Evaluación: 2 - Terrible. 0 de 61 opiniones" "

9,2/10

Limpieza

9,0/10

Personal y atención

9,6/10

Servicios

8,4/10

Estado de la propiedad e instalaciones

Opiniones

10/10 Excelente

Mary

Le gustó: Limpieza, comodidad de la habitación
A+
Great place to stay and relax excellent customer service
Se hospedó 2 noches en noviembre de 2021
Respuesta de Jenny el 20 nov. 2021
Thankyou. We are trying to constantly update. New carpet throughout. Painting and next year a new spa shower unit. You are welcome back anytime and suggestions for more breakfast foods are appreciated.

10/10 Excelente

barry

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The decor the food supplied, the shower, spa and bed were above and beyond and 5 out of 5. We are seasoned travelers and very impressed Barry and Irena
Se hospedó 3 noches en noviembre de 2021
Respuesta de Jenny el 17 nov. 2021
So grateful to you. We are having new carpet put throughout and a new massage chair and a new sauna spa. Also adding more interesting breakfast foods all the time and welcome any suggestions.

10/10 Excelente

Kelly

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Spacious little cottage great for a family stay
Lovely host and very spacious accommodation which is a nice change from a hotel room. Quiet area and close to town. Very clean, warm and cosy decor. We thoroughly enjoyed our stay.
Se hospedó 2 noches en julio de 2021
Respuesta de Jenny el 28 jul. 2021
Thank you so much.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I really enjoyed having my own spa and steam room
Se hospedó 7 noches en julio de 2021
Respuesta de Jenny el 14 jul. 2021
Thank you so much for taking the time to do this. We want to give you the best we can and are continually trying to improve with little and big additions.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en julio de 2021

10/10 Excelente

Christian

Le gustó: Limpieza, comodidad de la habitación
We will be back
Loved it, best service around and beautiful owners. We will be back.
Se hospedó 1 noche en agosto de 2020
Respuesta de Jenny el 11 jul. 2021
Thank you so much. It is our daily life to make everything the best we can and your kind taking thee time to report, is encouraging after a rare damaging guest recently.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice place. Great communication from management. Highly recommended
Se hospedó 2 noches en mayo de 2020
Respuesta de jenny el 25 may. 2020
Thank you so much for taking the time to review. We try to attend to all the special little touches as well as massage chair and bed and sauna and spa and hotbreadmaker.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios
Se hospedó 1 noche en abril de 2020
Respuesta de Jenny el 5 may. 2020
Thank you so much for taking the time to review.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was an amazing stay at Ballarat Tranquility Cottages.Decor was outstanding,impeccable in cleanliness, charming & very relaxing.Lovely garden surrounds & everything you could wish for inside.Friendly owner who made time for a relaxing massage after a busy days travel.We recommend to everyone traveling to Ballarat to stay here,as this is truly is one of the best B & Bs we have ever stayed in & look forward to our next visit.
Se hospedó 1 noche en marzo de 2020
Respuesta de Jenny el 1 may. 2020
Thankyou so much!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We thoroughly enjoyed our stay at this lovely cottage. Breakfast provided, massage chair, aviary, Netflix. A lot of space for our family of 6. A very clean house, no dust in sight! Would highly recommend staying here :-)
Se hospedó 1 noche en enero de 2020
Respuesta de Jenny el 29 ene. 2020
Thank you for your kindness. Taking the time to do this is very much appreciated. Welcome back any time to your lovely family.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Jenny el 24 ene. 2020
Thankyou so much

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Was very welcoming, Fresh bread cooking in bread maker. Both had delightful sleeps. Plenty of room , very relaxing
Se hospedó 1 noche en noviembre de 2019
Respuesta de jenny el 4 dic. 2019
Thankyou for your kind comments and taking the time to do a review. It is our lifework to keep our accommodation the very best possible for your comfort.

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quaint older style lace. Extremely quiet n well maintained
Se hospedó 1 noche en noviembre de 2019
Respuesta de jennifer el 26 nov. 2019
Thank you so much. We spend our lives trying to make things good for you.

10/10 Excelente

Cliente verificado

Se hospedó 3 noches en octubre de 2019
Respuesta de jennifer el 26 nov. 2019
Thank you so much. We spend our lives trying to make things good for you.

10/10 Excelente

Mary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A warm and cosy “Gingerbread” house
This was just the best find ever. Ornately decorated (not the steal and glass look), with gas fire, comfy chairs, full kitchen, courtyard with BBQ and lots of towels on the beds. WiF and Netflix included. The owner left us a continental breakfast for the first morning, but best of all was the smell of fresh baked bread as we opened the door. Yes a full loaf was sitting in the breadmaker and butter in the fridge. Would not bother booking anywhere else.
Se hospedó 3 noches en agosto de 2019
Respuesta de JENNIFER el 24 ene. 2020
Thank you

8/10 Bueno

Carrus, Newington

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely to walk into with the smell of fresh bread cooking and the place was warm. A very cosy retreat in a quiet part of Ballarat. Breakfast left a lot to be desired. Don’t get me wrong, toast, muffins, eggs, apple juice, were supplied but I don’t drink apple juice. I like to have cereal and orange juice with toast. I could not get water to boil on the hot plates on the microwave oven to cook the eggs, hence I had a very light breakfast. I did feel the grouting in the shower needed a clean. It was still a lovely place to stay and I felt very secure.
Se hospedó 1 noche en julio de 2019
Respuesta de jen el 3 ago. 2019
We send a message daily to see if there is anything you need. The hotplates require the underneath microwave on. A phone call and we would have told you or been straight over, as I was with another toaster when you thought the toaster didn't work, but was just not plugged in.

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Relaxing stay
Jenny was a good host , provided many options for breakfast, home made bread, crumpets, cereal, place was clean and inviting although we weren't able to access Netflix. Massage chair was relaxing in the lounge room with the comfort of a fireplace.
Se hospedó 2 noches en mayo de 2019
Respuesta de jen el 15 may. 2019
Thank you for taking the time to respond. And thank you for alerting us to the 'drop out' of the WiFi. A new booster access point has been added and a new 50" SMART TV that allows for easier access to Netflix, have been installed thanks to you.

10/10 Excelente

Cliente verificado

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is wonderfully furnished, located in a beautiful and quiet area and still close to amenities.
Se hospedó 3 noches en abril de 2019
Respuesta de Jenny el 17 abr. 2019
We are so grateful to you for taking the time to write this and also appreciation your acknowledging how hard we try to take care of our guests. Bless you.

10/10 Excelente

Dee, Bne QLD

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2019
Respuesta de Jenny el 27 mar. 2019
Thank you for staying here, leaving everything so clean, and taking the time to give a positive review. It is our life work to make your stay the best possible experience. kind regards, Jenny

10/10 Excelente

Geoffrey

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a charming cottage. For the same price as a 'regular' motel room I get space, outdoor areas, full kitchen and regularly furnished house. It has two bedrooms so it would sleep two couples of a family quite readily.
Se hospedó 1 noche en marzo de 2019
Respuesta de Jenny el 27 mar. 2019
Dear Geoffrey, We appreciate your time and detailed review. Thank you. Jenny

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved this place so peaceful amazing hosts the fresh bread in the bread maker was such a nice touch. Definitely will be back soon
Se hospedó 1 noche en febrero de 2019
Respuesta de jen el 19 feb. 2019
I am so grateful for you taking the time to do this. Our lives are spent keeping these cottages clean, attractive, unique, tidy etc including the gardens and providing the Day Spa.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fabulous would recommend, clean, quiet and fantastic communication
Se hospedó 1 noche en enero de 2019
Respuesta de jen el 30 ene. 2019
Thankyou. We appreciate your review.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2018
Respuesta de jen el 30 ene. 2019
Thankyou. We appreciate your review.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Homely and comfortable
Was a lovely relaxing stay, better than a motel! Will be returning
Se hospedó 1 noche en agosto de 2018
Respuesta de jen el 5 sept. 2018
Thankyou for taking the time to do this.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice quiet cosy little cottage, friendly owner who was able to be contacted at any time if we had any concerns, spa was nice.
Se hospedó 2 noches en agosto de 2018
Respuesta de jen el 5 sept. 2018
Was a lovely relaxing stay, better than a motel! Will be returning

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
All you need to relax
Our son loved the spa/shower. Only a few minutes to the Ballarat Centre, right opposite a georgious park.
Se hospedó 2 noches en junio de 2018
Respuesta de jen el 20 jun. 2018
Thank you for taking the time to respond. We try to please with as many little extras as we can think of.

10/10 Excelente

Debbie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful ambiance and very lovely hosts. The heater and lights were on for us and a fresh warm loaf of bread in the bread maker! The aqua massage is a must for all visitors. Definitely the place to stay when visiting Ballarat.
Se hospedó 3 noches en junio de 2018
Respuesta de jen el 20 jun. 2018
Thank you for making the time to respond. We try to make everything warm and inviting for your arrival and appreciate lovely guests like you!

8/10 Bueno

Lauren, Brisbane

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Lovely personal touches
It was a lovely surprise to be welcomed with freshly baked bread. Very clean and comfortable and vintage charm.
Se hospedó 2 noches en marzo de 2018
Respuesta de Jen el 10 abr. 2018
Dear Lauren, Thank you so much for taking the time to leave a comment. Much appreciated. Jenny

10/10 Excelente

Pamela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A Gem.
Very comfortable unit, with ample parking. Breakfast provided was substantial, with bread maker providing fresh bread. Nice touch. A very comfortable stay.
Se hospedó 2 noches en marzo de 2018
Respuesta de Jen el 10 abr. 2018
Dear Pamela, Thank you so much for taking the time to leave a comment as we put a great deal of thought and effort into your comfort and cleanliness. Much appreciated. Jenny

10/10 Excelente

Rotha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Home
Very relaxing, not modern, lovely and quiet,just what we needed. Jenny was so helpful and couldn't do enough to help us relax and unwind. Would revisit.
Se hospedó 5 noches en octubre de 2017

8/10 Bueno

Brian

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 2 noches en agosto de 2017
Thank you for taking your time to comment. The heated massage chairs, the sauna, the heated floors, the bird aviary, the hot breadmaker and the vibrating niagra beds - we put all these things in for your comfort and try to make your stay away from home, a happy one.

8/10 Bueno

rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
nice little home away from home
very comfortable stay ,feels like home with a homely feel.really enjoyed the massage chair ,it was a real hit with all the family as well as the spa ,beds were very comfy .
Se hospedó 1 noche en julio de 2017

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención
Old world charm but a bit dated
We were happy to stay there but the massage chair with its large "feet" took up too much room in the lounge and the layout of the single living space meant each section of it was a bit "crowded"

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Retro and loved it!
It was freezing cold and could have picked a better place! Gas fire, massage chair, spa and sauna.. highly recommend.. this place is actually really unique and pretty cool!

10/10 Excelente

Edwin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very relaxed and quiet opposite good parkland
We enjoyed our stay at tranquility and found the location very relaxing and peaceful. Being opposite Vic Park provided us with many hours of walking and Lake Wendoree is also very easy walking distance. Owner, Jennifer, was easily accessible if required..not that we needed to. Well recommended for relaxed quiet get away

10/10 Excelente

Deborah, Lilydale

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful quite relaxing Place.
We where in a beautiful Cottage with Red Velvet furniture, a massage chair in the lounge room, very good massage too. Then we had a sauna and spa in our room as well as a vibrating bed in the master bedroom It was a most relaxing experience.
Spa Sauna
Dining table
Master Bedroom
Our Gold panning effort

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convenient for Sovereign Hill and the city
Quiet and homely. Dog friendly with parklands opposite. It was a lovely touch to have bread baking in the bread maker when we arrived and it was delicious.

8/10 Bueno

Yvonne, Geelong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quaint little place. Fresh bread baking as we checked in, nice touch
Respuesta de General Manager el 3 sept. 2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

10/10 Excelente

John, Adelaide

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Tranquil is right.
Stayed overnight at Tranquility - close to the Trotting Club Bistro, which is good for a meal.
Respuesta de jennifer el 3 sept. 2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

8/10 Bueno

TAI HEE, 한국

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
나의 집 같은 곳
나의 집에서 머무는 느낌이 들어 좋았습니다. 아침 준비해주신것도 좋았구요.
Respuesta de General Manager el 3 sept. 2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
nice way to relax and great management
Jenny was more than helpful when I arrived and had no problem with being contacted . It was so nice to walk in and smell the fresh bread cooking and have breakfast in the fridge for all of us . would be happy to stay there again . thanks Jenny
Respuesta de jennifer el 3 sept. 2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Oasis
Nice escape from world outside. Lovely smell of fresh bread cooking on arrival. Staff bent over backwards to ensure we were happy and had everything we needed. Not modern but very homely and comfortable.
Respuesta de jennifer el 3 sept. 2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

6/10 Aceptable

Xiao

Le gustó: Limpieza

10/10 Excelente

Kate, Melbourne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A very quiet and relaxing stay. Family friendly. Jennifer was fabulous, making sure that we had everything we need. Will definitely be coming back.
Respuesta de jennifer el 3 sept. 2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

10/10 Excelente

George, Melbourne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice quiet place, very relaxing with everything
The moment we arrived and opened the door to the smell of fresh bread cooking, after unpacking car the next thing we did was have a massage in the massage chair to unwind absolutely awesome. Then met the host Jenny who couldn't do enough for us and felt as though nothing was to much trouble, that night I had a spa which was so relaxing, the gas log fire was definitely enough to keep you warm and cosy on the cold nights would recommend to anyone hard to beat.
Respuesta de jennifer el 3 sept. 2016
Thankyou for taking the time to respond and for being appreciative of our efforts to make your happy.

10/10 Excelente

Lea, Australia - VIC - Melbourne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Facilities: Above average; Value: Affordable; Service: Go the extra mile; Cleanliness: Faultless, Pleasant; Great park opposite for bike riders

4/10 Mediocre

John, Australia - VIC - Regional VIC

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Facilities: Tired, Old; Value: Over-priced, Costly; Service: Sloppy, Bad; Cleanliness: Dirty, Lacking;

4/10 Mediocre

Dianne, Australia - VIC - Melbourne

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Facilities: Rubbish left in room; Value: Unreasonable; Service: Sloppy; Cleanliness: Rubbish left in room; Not enough food for three people, bread in bread maker not cooked

6/10 Aceptable

Michelle, Australia - SA - Regional SA

No le gustó: Estado de la propiedad e instalaciones
nice parklands across the road

10/10 Excelente

Sharon, Australia - VIC - Geelong

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Facilities: Distinctive, charming; Value: Amazing; Service: Courteous; Cleanliness: Faultless;