8/10 Bueno
Cindy
22 sept. 2025
Le gustó: Limpieza, estado de la propiedad e instalaciones
We arrived around 9pm. The young man in the office did not greet us upon entry. He showed us to our room. Husband asked if he could add 3 postcards to their outgoing mail. The man suggested instead he walk (in the rain) a few blocks to the post office. It took 30 minutes. By the time husband returned, the young man had left, they took away the free whiskey decanter and said the cash bar was also closed. The whiskey bar was the cool factor, the reason i booked here. Very disappointed in the lack of customer service. The room was tiny and we had to carry our luggage up a flight of stairs juggling a door at the top and another at the bottom. Glencoe Inn doesn't even compare to the Glengarry Castle which was beautiful, spacious amd had excellent customer service - AND cost less! I would not go back to Glencoe Inn. For $359 USD for one night, i expected top notch service but instead got that of a Motel 6. Had I spent half that price, I'd be ok with it, but not for what we paid.
Cindy
Se hospedó 1 noche en septiembre de 2025