4/10
As soon as we entered the house we realized it was not cleaned at all! Floors were full of sand and hair, toilets still had pubic hairs, the shower floors were disgusting, and the fridge was filthy! Later we rewashed the bedding as it had sand on it too. Under the beds and in the corners there was pet hair. The movie theater had so much trash under the seats. The owner contacted the cleaners who came 30 min later. She said she would take care of the dirty items we pointed out. We had to leave the house for over 2 hours while she cleaned. This was after traveling 14 hours with tired kids! We expected to come into the house, make dinner and relax. For the price we paid, that level of dirtiness is unacceptable. We’ve traveled like this for many years and have never been in such a dirty home! I have never written a bad review.
The location and view of the bay is really beautiful but the uncleanliness really trumps everything else. So disappointing.
We have photos and videos which were sent to the owner. Instead of remedying the situation he put the blame on the cleaners.
Vladimir K.
Se hospedó 7 noches en julio de 2024