This was, without exaggeration, the most egregious experience I’ve ever had with a vacation rental. We stayed at this property from July 27–30, 2025 and arrived to find it in an unacceptable and unsanitary state:•Dirty towel left on the floor•Smudged glass doors•Empty alcohol shooters, bottle caps, and cigarette butts scattered in and around the pool•Goggles floating in the pool•Food left in the microwave•Overgrown and unkempt yardWe immediately contacted the property manager, sent photos, and requested cleaning. While we were told it would be addressed, no timeline was confirmed. We even left the property all day Monday, July 28, to give them the opportunity to clean, but no one ever came during the day. Eventually, my dad had to take matters into his own hands and clean the pool himself just so we could use it safely—something no paying guest should ever have to do.That night around 8 PM, someone finally came to clean but admitted that the owners do not pay them enough to do a thorough cleaning,only the sheets and bathrooms. Nothing else was properly addressed. On top of that, the master bedroom bed was broken, as was the remote for the TV.The pool and yard remained otherwise untouched for the entirety of our stay, and we could not fully enjoy the outdoor space we were paying for. Despite repeated follow-ups with both the host and VRBO, nothing meaningful was done.