Hello Alejandro,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. Please note that our parking information is available online for review prior to booking. Should you be in the area again, please consider coming back to see us.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Miguel,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Carlos,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Jorge,Thank you for the positive rating of your recent stay at Embassy Suites by Hilton Austin Downtown South Congress. We're glad you enjoyed your weekend with us, the excellent service of our housekeeping, bar, and front desk team, and our delicious breakfast. It would be our pleasure to host you again in Austin, so come back soon!Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Mariano,We're delighted you enjoyed your stay at Embassy Suites by Hilton Austin Downtown South Congress! Thank you for the kind review. Please come see us again soon.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Norileysi, It was a delight to welcome you to Embassy Suites by Hilton Austin Downtown South Congress. We are pleased to hear you loved your experience with us! Thank you for your feedback, and we look forward to your next stay. Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Rafael,It was a pleasure to welcome you to our property! We're delighted that our prime location was a highlight of your stay, and we trust you had a phenomenal time exploring all the area has to offer. Should your travels bring you back to Austin, please come back to see us again.Regards, Embassy Suites by Hilton Downtown South Congress Management Team

Hello Carlos,We're grateful for your constructive feedback. It's good that you appreciated our attentive team members and common areas, and we hope you had a chance to visit our indoor pool and fitness center. However, we're saddened you were disappointed with our accommodations. Rest assured, we've duly noted your thoughts. We wish you safe travels on the road ahead. Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Claudia,Your voice is important to us, and we appreciate you making it heard. We apologize for your disappointment with the appearance of our accommodations, and we will use your feedback to seize all opportunities for improvement. Should your travels return you to Austin in the future, please consider staying with us again.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Thank you for taking the time to provide us with your feedback. We certainly hope we can host you again on your next visit to the area!

Gracias por tomarse el tiempo para brindarnos sus comentarios. Me gustaría aprovechar este momento para disculparme sinceramente por los problemas que tuvo durante su estadía. Gracias a sus comentarios, ahora tenemos una mejor idea de qué áreas necesitan mejorar.

Thanks for your rating! We are thrilled you had a great stay with us.

Gracias por tomarse el tiempo para brindarnos sus comentarios. Me gustaría aprovechar este momento para disculparme sinceramente por los problemas que tuvo durante su estadía. Gracias a sus comentarios, ahora tenemos una mejor idea de qué áreas necesitan mejorar.

Gracias por tomarse el tiempo para enviarnos sus comentarios. Esperamos poder servirle en el futuro. ¡Que tengas un gran día!

Muchas gracias Gabriela!

Hello Shannon,We are thrilled you found our hotel's location desirable, and we cannot thank you enough for staying with us at Embassy Suites by Hilton Austin Downtown South Congress! It was an honor having you visit, and the next time you are in the area, we hope to welcome you back.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

We are honored to have earned a perfect rating. It warms our hearts to know that all went well during your stay. It was a pleasure to have had you as a guest, and we look forward to welcoming you back anytime!Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Harold,We're glad to hear that you found our property clean, convenient, and enjoyed the omelette station. We understand your concern about the parking fee. Your feedback is important to us, and we'll take it into consideration as we strive to improve our guest experience. Thank you for staying with us, and we hope to have the opportunity to welcome you back in the future.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Jennifer,Thank you for taking time to share your concerns with us. We sincerely regret to hear about your experience during your recent stay. While we regularly treat our property for pests, we will be sure to have your comments looked into further by our pest control team. We hope to have the opportunity to provide you with a more seamless stay in the future. Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Miriam,Thank you for sharing your concerns with us. We sincerely apologize for the pest issue you experienced, and our maintenance team will promptly address this concern. Your input is appreciated and we wish you safe and pleasant travels.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Danielle,Your high rating is appreciated, and we loved having you as our guest. If your travels bring you back this way, we hope we'll be your first stop! Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Anne,It's always a pleasure hearing from our guests. We're glad your overall stay was pleasant, and we appreciate your feedback about the happy hour selections. The next time you're in the area, please come back to see us.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Michael,It was a pleasure hosting you at Embassy Suites by Hilton Austin Downtown South Congress! We're glad our location worked well for your trip, and we look forward to seeing you again soon.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Tameka,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the elevators and bathrooms. We'll pass your comments along to the appropriate staff members, and we hope you'll consider staying with us again should you be back in the area.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Cherylonda,Thank you for choosing to stay with us and for providing your review. While we are pleased that our complimentary evening reception and breakfast both met the mark for you, we regret to hear your concerns about the lack of service and housekeeping. What you have described does not convey the high-quality experience we are known for, so we are grateful for your bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future to change your perceptions.Regards, Embassy Suites by Hilton Downtown South Congress Management Team

Hello Jose,Thank you for your review. Based on your rating, it seems you enjoyed your overall stay. Rest assured, our prices are competitive for our area— though please know we welcome all feedback on ways we can elevate our guest experience. That being said, we hope to deliver a fantastic overall value the next time you visit our property. Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Keith,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Adeline,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Candice,Thank you for sharing your experience. It's pleasing to hear our team's friendliness and helpfulness stood out during your stay. However, we're concerned about the issues mentioned, such as our pool condition and room cleanliness. We value your insights, and these points will be promptly addressed to ensure a more comfortable and safe environment. Our team looks forward to welcoming you back for a flawless stay. Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Alan,We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Tina,Thank you for taking the time to leave a review. We are pleased you enjoyed your stay with us at our prime location. Thank you for letting us know about the room issues you experienced at the time; we are happy to hear that the staff fixed the problems immediately. Thank you for the additional feedback about the facilities, we will look into this promptly. We're so glad to hear you enjoyed our warm, friendly staff and hope to see you again on a future visit. Regards, Embassy Suites by Hilton Downtown South Congress Management Team

Hello Omar,Thank you for joining us at Embassy Suites by Hilton Austin Downtown South Congress. We trust you settled right into our clean accommodations, and rest assured, we'll reach out to our internet service provider regarding your Wi-Fi concern. Despite this, we're glad you enjoyed our convenient downtown location next to the Congress Avenue Bridge and Lady Bird Lake. We value you as our guest and hope you return soon. Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Tabitha,Thank you for choosing Embassy Suites by Hilton Austin Downtown South Congress! We're glad our location was convenient for your trip and that you enjoyed our delicious breakfast. Please come stay with us again soon.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Kristen,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Joshua,We are sorry to hear that your experience fell short of your expectations. Please accept our apologies for any inconvenience you may have experienced during your visit. Our team strives to provide a comfortable and enjoyable experience for all guests, and we will take your comments regarding the property condition into consideration as we work to improve our facilities. We appreciate your input and hope to have the opportunity to deliver a more exceptional stay in the future.Regards,Embassy Suites by Hilton Downtown South Congress Management Team

Hello Trisha,Thank you for taking the time to leave a review on your recent stay. We regret that you did not become aware of the self-parking fee until your arrival. Please accept our apologies for the issues your party encountered with the garage elevator and amenities in your room. Rest assured, we will pass along your feedback to our management team.Regards, Embassy Suites by Hilton Downtown South Congress Management Team

Hello Aly,Thank you for staying with us and bringing these issues to our attention. We're pleased our team's friendliness made a positive impression on you. However, it's unfortunate to hear about your room and elevator service concerns. Safety and cleanliness are our top priorities. So you can rest assured that we're addressing the concerns you've mentioned to ensure a smoother experience for all our guests. Your feedback is invaluable, and we hope to have the opportunity to exceed your expectations in the future.Regards,Embassy Suites by Hilton Downtown South Congress Management Team