Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 427 de 665 opiniones" "
10 - Excelente
427
Evaluación: 8 - Bueno. 127 de 665 opiniones" "
8 - Bueno
127
Evaluación: 6 - Aceptable. 54 de 665 opiniones" "
6 - Aceptable
54
Evaluación: 4 - Mediocre. 29 de 665 opiniones" "
4 - Mediocre
29
Evaluación: 2 - Terrible. 28 de 665 opiniones" "
2 - Terrible
28
9,0/10
Limpieza
9,0/10
Personal y atención
8,6/10
Servicios
9,0/10
Estado de la propiedad e instalaciones
9,0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Claudio
Viajó con su familia
24 ago. 2023
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Ver attentive and courteous staff
Claudio
Se hospedó 18 noches en agosto de 2023
Respuesta de Element Austin Downtown el 25 ago. 2023
Howdy Claudio,I am happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. We hope to see you again soon when your travel brings you back to Austin.
8/10 Bueno
sofia
13 jun. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
Everything was great. Only thing is they dont accept cash which is a downside as a tourist and i didnt know until i got there.
sofia
Se hospedó 6 noches en junio de 2023
Respuesta de Greyson F. el 18 jun. 2023
Hello Sofia,Thank you for taking the time to write us a review. We are glad that your time here was great! With regards to us not accepting cash payments, we do apologize for the inconvenience. We hope to see you again soon!
10/10 Excelente
Patricio, San José del Cabo
Viajó con su familia y niños pequeños
15 feb. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente location
Patricio
Se hospedó 2 noches en febrero de 2022
Respuesta de The Element Austin Downtown el 20 feb. 2022
Thank you so much for the 5-star review! We hope to see you again soon!
4/10 Mediocre
shimon
6 feb. 2022
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
jorible experiencia
ojo el hotel es como estar en colegio camas de colegio muebles de colegio es feo y el restorante es moy mala el desayuno es un broma de begel empacado con algo no claro nunca mas volveria no vale la pena lo que se paga todo es peqwnio ahila distancia es minima miran algo que le gusta
y se ve bien este hotel no es uno de eiios y el desayuno es una frace pueden comprar ña afuera por 2 $lo que te dan mi recomendación es evitar lo al menos que
tienen en 18 y 25
shimon
Se hospedó 1 noche en febrero de 2022
Respuesta de The Element Austin Downtown el 7 feb. 2022
I am incredibly sorry that my team and I failed to provide you the excellent experience you deserve and that we pride ourselves on providing. When traveling to a city like Austin, you have many choices and for us to stay relevant we must ensure we are exceeding expectations. We missed the mark during your stay in a few key areas and for that I do apologize. I assure you every bit of your feedback will be looked into and acted upon where can be to ensure we are always providing a high level experience to each and every guest
8/10 Bueno
Cliente verificado
Viajó con su familia
25 nov. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Buena Ubicacion, personal amable y dispuesto
Cliente verificado
Se hospedó 5 noches en noviembre de 2021
Respuesta de The Element Austin Downtown el 5 dic. 2021
Hello Jose,
Thank you so much for the amazing review. We are pleased to hear that you enjoyed your stay with us and we are looking forward to welcoming you back to Austin in the future.
6/10 Aceptable
Cliente verificado
Viajó con su familia
30 jun. 2021
Que no hay parqueo disponible
Cliente verificado
Se hospedó 1 noche en junio de 2021
Respuesta de Element Austin Downtown el 17 ago. 2021
Desafortunadamente, la única opción de estacionamiento que tenemos disponible es el servicio de valet. De lo contrario, hay opciones de estacionamiento de autoservicio cerca.
6/10 Aceptable
Cliente verificado
Viajó con su familia
19 abr. 2021
Le gustó: Personal y atención, estado de la propiedad e instalaciones
No le gustó: Limpieza, servicios
Ubicacion espectacular, ambiente agradable y joven en el hotel. Muy mal higiene, falta mucho en cuestiones de limpieza.
Cliente verificado
Se hospedó 6 noches en abril de 2021
10/10 Excelente
Cliente verificado
30 jun. 2019
Le gustó: Limpieza, personal y atención
Great location in downtown. Good food and service incredible.
Cliente verificado
Se hospedó 1 noche en junio de 2019
Respuesta de Sarah el 14 nov. 2019
Dear Anonymous,
We are happy that you enjoyed our location and food! Thank you for choosing to stay with us in ATX and we hope to see you soon!
Sincerely,
Sarah Krieger
Assistant General Manager
10/10 Excelente
Destiny
Viajó con su pareja
19 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Simply perfect! Staff if super friendly! We definitely recommend this location!
Destiny
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Karen Angella, North York
Viajó con su pareja
10 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was minutes walk to all the activities on 6th Street. Very clean room, helpful and friendly staff
Karen Angella
Se hospedó 3 noches en mayo de 2024
6/10 Aceptable
Janet, Livingston
10 may. 2024
Le gustó: Limpieza
Janet
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Thomas
Viajó con su pareja
9 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall a great hotel
Thomas
Se hospedó 8 noches en mayo de 2024
10/10 Excelente
Samael
6 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean. Modern. Nice
Samael
Se hospedó 1 noche en mayo de 2024
10/10 Excelente
Collin
30 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great stay and early check in.
Collin
Se hospedó 1 noche en abril de 2024
10/10 Excelente
Jaden
Viajó en grupo
26 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked the environment
Jaden
Se hospedó 1 noche en abril de 2024
Respuesta de Greyson F. el 30 abr. 2024
We're thrilled to hear that you enjoyed the atmosphere of the Element Austin Downtown. Creating a welcoming and comfortable atmosphere for our guests is very important to us. Thank you for sharing your experience, and we hope to have the pleasure of hosting you again soon!
10/10 Excelente
Glen
Viajó con su familia, Viajó en grupo
24 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the front desk people were extremely friendly and helpful. Cooked continental breakfast each day was a nice surprise. As was the daily happy hour? Lucky we only remembered to take that in only twice during our stay (hic!) Easy walking to most sites of interest, to restaurants, and to 6th Avenue bar strip. Room cleaning staff also helpful.
Glen
Se hospedó 7 noches en abril de 2024
Respuesta de Greyson F. el 30 abr. 2024
Thank you for your glowing review! We're thrilled to hear that you enjoyed our friendly staff, delicious breakfast, and convenient location. We strive to provide exceptional service, and it's wonderful to know that we hit the mark during your stay. We hope to welcome you back again soon!
8/10 Bueno
Viktoriia
23 abr. 2024
Le gustó: Limpieza, personal y atención
Viktoriia
Se hospedó 5 noches en abril de 2024
Respuesta de Greyson F. el 30 abr. 2024
Thanks for your feedback. We're glad you had a good stay. Let us know how we can make it even better next time!
10/10 Excelente
Ian
22 abr. 2024
Le gustó: Servicios, estado de la propiedad e instalaciones
.
Ian
Se hospedó 12 noches en abril de 2024
Respuesta de David M el 23 abr. 2024
Thank you for the positive score! Let us know if you have any feedback for us!
10/10 Excelente
Santiago
Viajó con su pareja
22 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was very nice and clean we will be back soon.
Thank you.
Santiago
Se hospedó 2 noches en abril de 2024
Respuesta de David M el 23 abr. 2024
Thank you for the kind words! We look forward to your next visit!
10/10 Excelente
Krystine
21 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
Krystine
Se hospedó 1 noche en abril de 2024
Respuesta de David M el 23 abr. 2024
Thank you for the positive score! Let us know if you have any feedback for us!
10/10 Excelente
Gary
Viajó con su pareja
15 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient to all the downtown action
Gary
Se hospedó 1 noche en abril de 2024
Respuesta de David M el 23 abr. 2024
Thank you for the kind words! We look forward to your next visit!
10/10 Excelente
Jason
Viajó con su familia y niños pequeños
31 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the location. Rooms were nice. Bed was comfy.
Jason
Se hospedó 1 noche en marzo de 2024
Respuesta de David M el 23 abr. 2024
Thank you for the kind words, we look forward to your next visit to Austin!
10/10 Excelente
Patricia, Spring
30 mar. 2024
Patricia
Se hospedó 1 noche en marzo de 2024
Respuesta de David M el 23 abr. 2024
Thank you for the positive score! Let us know if you have any feedback for us!
10/10 Excelente
clasping
25 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
clasping
Se hospedó 2 noches en febrero de 2024
Respuesta de Greyson F. el 27 mar. 2024
Thank you for the excellent rating! We're thrilled you had a fantastic experience with us. Your satisfaction means the world to us, and we can't wait to have you back for another memorable stay!
10/10 Excelente
Travis, Prosper
24 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location and super nice for the price.
Travis
Se hospedó 1 noche en marzo de 2024
Respuesta de Greyson F. el 27 mar. 2024
Thank you for your feedback! We're thrilled to hear that you found our location great and our rooms of superior value. We appreciate your positive comments and hope to welcome you back for another enjoyable stay in the future!
10/10 Excelente
Ilsa
15 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was really nice and very cozy. The view was great. The only problem I had was parking. Seems parking is way expensive just to park two blocks away. I paid for parking on my own and walked the two blocks and paid less than I would have with valet.
Ilsa
Se hospedó 1 noche en febrero de 2024
Respuesta de Greyson F. el 27 mar. 2024
Thank you for your feedback! We're pleased you found our hotel nice and cozy, with a great view. We apologize for any inconvenience with parking costs. Your input is valuable, and we'll take it into account to improve. We hope to welcome you back for a stellar stay!
6/10 Aceptable
Brenda
Viajó con su familia
3 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No parking including
Brenda
Se hospedó 1 noche en marzo de 2024
Respuesta de Greyson F. el 10 mar. 2024
Dear Brenda,Thank you for your feedback, and we appreciate you choosing our hotel. We apologize for the inconvenience regarding the parking situation. While we believe we offer competitive valet rates for the area- we understand that expectations may vary. We hope to welcome you back in the future!
10/10 Excelente
Thomas
28 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Christine at front desk did an excellent job, having a couple small issues taken care of promptly, informative & professional
Thomas
Se hospedó 6 noches en febrero de 2024
Respuesta de Mercedes el 1 mar. 2024
Thomas! Thank you so much for this amazing feedback. Christine will be so happy. Much appreciated. Hope to host you again soon! Cheers!
10/10 Excelente
Olivia
Viajó con mascotas
22 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel. Walkable to many places in downtown Austin.
Olivia
Se hospedó 2 noches en enero de 2024
Respuesta de Mercedes el 1 mar. 2024
Hi Olivia! Thank you so much for the awesome feedback. We greatly appreciate you taking time to send this. Hope to host you again soon! Cheers!
10/10 Excelente
Shawna
8 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
😀
Shawna
Se hospedó 6 noches en febrero de 2024
Respuesta de Greyson F. el 10 feb. 2024
Thank you so much for taking the time to share your 5-star experience! We're delighted to hear that you enjoyed your stay with us. Providing exceptional service and a positive experience for our guests is our top priority, and we're thrilled that we met your expectations. We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future. Safe travels!
10/10 Excelente
Luis
4 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was perfect
Luis
Se hospedó 2 noches en febrero de 2024
Respuesta de Greyson F. el 10 feb. 2024
Thank you for your kind words! We're thrilled to hear that you found our staff to be perfect. Providing excellent service is our priority, and we appreciate your acknowledgment. If there's anything specific you'd like to share or if you have any preferences for your next visit, please feel free to let us know. We look forward to hosting you again!
10/10 Excelente
Alan
3 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent location and nice Rooms...Tower is shared by Aloft Hotel...Valet a bit pricey at $52. a night.
Alan
Se hospedó 1 noche en febrero de 2024
Respuesta de Greyson F. el 10 feb. 2024
Thank you for sharing your feedback! We're pleased to hear that you enjoyed our excellent location and found the rooms nice. We appreciate your observation about the shared tower with Aloft Hotel. Regarding the valet pricing, we understand your concern, and we'll certainly take this into consideration for future improvements. If you have any more insights or specific preferences for your next stay, please feel free to let us know. We look forward to welcoming you back for another positive experience! Safe travels!
10/10 Excelente
Emmanuel Ruiz
Viajó con su familia y niños pequeños
21 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Emmanuel Ruiz
Se hospedó 1 noche en enero de 2024
Respuesta de Greyson F. el 31 ene. 2024
Dear Mr. Ruiz,Thank you for your positive feedback! We're thrilled to hear that you had a great stay. If there's anything specific you enjoyed or any suggestions you have, feel free to share. We look forward to welcoming you back for another fantastic experience.
8/10 Bueno
Scott
17 ene. 2024
Le gustó: Personal y atención
Staff were helpful after we got stranded due to weather, Christing in particular.
Scott
Se hospedó 1 noche en enero de 2024
Respuesta de Element Austin Downtown el 20 ene. 2024
Howdy Scott,It is always amazing to hear that we’ve been successful in our goal of providing excellent service with the best possible experience. Thank you for giving us the chance to serve you.
10/10 Excelente
Ann
Viajó con su pareja
16 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, nice staff. Excellent breakfast. Room design is a little wonky and we could have used another chair since there is a kitchenette. Good bakery and restaurant attached.
Ann
Se hospedó 6 noches en enero de 2024
Respuesta de Element Austin Downtown el 19 ene. 2024
Howdy Ann,I am happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. We hope to see you again soon when your travel brings you back to Austin.
10/10 Excelente
Damarys
Viajó con su pareja
15 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Damarys
Se hospedó 8 noches en enero de 2024
Respuesta de Element Austin Downtown el 15 ene. 2024
Howdy Damarys,Thank you for your 5-star review. We sincerely appreciate your feedback. We hope to see you again soon when your travel brings you back to Austin.
10/10 Excelente
Willem
Viajó por negocios
10 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Willem
Se hospedó 3 noches en enero de 2024
Respuesta de Element Austin Downtown el 15 ene. 2024
Howdy Williem,Thank you for your 10/10 review. We sincerely appreciate your feedback. We hope to see you again soon when you travel back to Austin.
10/10 Excelente
Shirley
Viajó con su familia
9 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Dry centrally located. Walkable to many destinations in downtown Austin. Parking valet was convenient for day excursions.
Shirley
Se hospedó 4 noches en diciembre de 2023
Respuesta de Element Austin Downtown el 15 ene. 2024
Howdy Shirley,We’re so grateful that you took the time to share your feedback with us. It is our pleasure to make your stay delightful. We hope to see you again soon!
10/10 Excelente
ezekiel
Viajó en grupo
8 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
ezekiel
Se hospedó 1 noche en diciembre de 2023
Respuesta de Element Austin Downtown el 20 ene. 2024
Hello Ezekiel,Thank you for sharing your feedback. We hope to see you again soon when you travel back to Austin!
10/10 Excelente
Geraldean, San Antonio
Viajó con su familia
8 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My dog gets to stay for free.
Geraldean
Se hospedó 2 noches en enero de 2024
Respuesta de Element Austin Downtown el 19 ene. 2024
Howdy Geraldean,It is always amazing to hear that we’ve been successful in our goal of providing excellent service with the best possible experience. Thank you for giving us the chance to serve you.
10/10 Excelente
Cliente verificado
7 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cliente verificado
Se hospedó 2 noches en enero de 2024
Respuesta de Element Austin Downtown el 20 ene. 2024
Howdy Anonymous,Thank you for sharing your feedback. We hope to see you again soon when you travel back to Austin!
10/10 Excelente
Kenny
6 ene. 2024
Kenny
Se hospedó 2 noches en diciembre de 2023
Respuesta de Element Austin Downtown el 20 ene. 2024
Howdy Kenny,Thank you for sharing your feedback. We hope to see you again soon when you travel back to Austin!
10/10 Excelente
Pamela
Viajó con su pareja
3 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
King room smallish. Only tiny table for dining in and had to use desk chair and easy chair to eat together. Convenient having microwave and mini fridge. Breakfast good - need to get in early to get the good pastries.
Pamela
Se hospedó 5 noches en diciembre de 2023
Respuesta de Element Austin Downtown el 19 ene. 2024
Hello Pamela,Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to guests like you. Thank you and we hope to see you again soon.
6/10 Aceptable
Brian
3 ene. 2024
Le gustó: Limpieza, personal y atención
Staff was great. The main issue was the water for your
Brian
Se hospedó 4 noches en diciembre de 2023
Respuesta de Element Austin Downtown el 20 ene. 2024
Hello Brian,I am happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I sincerely apologize for your experience about the water. We hope to see you again soon when your travel brings you back to Austin.
10/10 Excelente
Mitchell
24 dic. 2023
Mitchell
Se hospedó 2 noches en diciembre de 2023
Respuesta de Element Austin Downtown el 1 ene. 2024
Howdy Mitchell,Thank you for your 10/10 review. We sincerely appreciate your feedback.
10/10 Excelente
Julio
24 dic. 2023
Julio
Se hospedó 4 noches en diciembre de 2023
Respuesta de Element Austin Downtown el 15 ene. 2024
Hello Julio,Thank you for the 5-star review! We’re here to serve you anytime. We hope to see you again soon when your travel brings you back to Austin.
10/10 Excelente
Cliente verificado
24 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to enjoy Austin. Amazing breakfast! Wonderful people.
Cliente verificado
Se hospedó 3 noches en diciembre de 2023
Respuesta de Element Austin Downtown el 1 ene. 2024
Howdy,I am happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. We hope to see you again soon when your travel brings you back to Austin.
10/10 Excelente
Julia
23 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Christine at the front desk is amazing. Hotel is located in a good spot with many restaurants. Near lots of music venues and activities. Comfortable beds, clean, safe. Breakfast could be better as they cook 1 slice of French toast on days when it’s offered. Took bus 20 from airport to downtown for $1.25 each and back to airport same way. Stops near all downtown hotels.
Julia
Se hospedó 5 noches en diciembre de 2023
Respuesta de Element Austin Downtown el 1 ene. 2024
Howdy Julia,It’s lovely to hear your kind words of appreciation for our hard-working staff at Element. Thank you for choosing to stay with us. We hope that we see you again soon.
10/10 Excelente
paul
Viajó con su familia
22 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
paul
Se hospedó 1 noche en diciembre de 2023
Respuesta de Element Austin Downtown el 1 ene. 2024
Hello Paul,Thank you for your 10/10 review. We sincerely appreciate your feedback.
10/10 Excelente
Sergei
22 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really enjoyed the stay. The only issue I had a talk was the tv position could have maybe been a little more centered, but having a kitchenette well made up for any issues. For some reason having a sink in the hotel room made me feel a lot more like I am in a condo or house rather a hotel which I prefer. Nice staff, great area right off Congress and seventh so very central to all of downtown.
Sergei
Se hospedó 1 noche en diciembre de 2023
Respuesta de Element Austin Downtown el 1 ene. 2024
Howdy Sergei,Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your visit. We look forward to the next time we’re able to serve you again.