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Opiniones sobre Travelodge Hotel Auckland Wynyard Quarter

4 out of 5
Travelodge Hotel Auckland Wynyard Quarter
110 Pakenham St West, Auckland, Auckland

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 317 de 503 opiniones" "
Evaluación: 8 - Bueno. 144 de 503 opiniones" "
Evaluación: 6 - Aceptable. 32 de 503 opiniones" "
Evaluación: 4 - Mediocre. 7 de 503 opiniones" "
Evaluación: 2 - Terrible. 3 de 503 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

moises

Viajó con su familia
Le gustó: Personal y atención, servicios
Good 3 stars hotel. Could be cleaner. The cafeteria just at the side is excellent (Tuck).
Se hospedó 2 noches en febrero de 2024
Respuesta de Travelodge Hotel Team el 19 feb. 2024
Dear Moises,Thank you for taking the time to review your recent stay at Travelodge Hotel Auckland Wynyard Quarter.We are delighted to hear that you had a pleasant stay with us. Your feedback regarding cleanliness is duly noted, and we will ensure that it is shared with our team.We look forward to the opportunity of welcoming you again during your next visit to Auckland.Warm regards,The Team at Travelodge Hotel Auckland

10/10 Excelente

Alex

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice location,friendly staff and real value for money
Se hospedó 4 noches en octubre de 2023
Respuesta de Ash el 23 oct. 2023
Dear Alex , While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short. We hope to have the opportunity to welcome you back for a great experience with us in the future. Best Regards, Travelodge Team Auckland

10/10 Excelente

Sukumar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location. New facility. Very comfortable. Street parking is available. Good value.
Se hospedó 1 noche en abril de 2024
Respuesta de Travelodge Hotel Auckland Team el 29 abr. 2024
Dear Sukumar,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Bueno

Carla

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Property is great as usual, have stayed here multiple times. Staff were lacking a bit of enthusiasm this time around. Didn’t receive our Expedia VIP benefit this time either.
Se hospedó 1 noche en abril de 2024
Respuesta de Travelodge Team Auckland el 29 abr. 2024
Dear Carla,While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short.We hope to have the opportunity to welcome you back for a great experience with us in the future.Best Regards,Travelodge Team Auckland

10/10 Excelente

KERRY

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excellent views from City View room and walking distance to restaurants and harbour etc.
Se hospedó 3 noches en abril de 2024
Respuesta de Travelodge Auckland Team el 24 abr. 2024
Dear KerryThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

8/10 Bueno

Polly, Spokane

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A clean, comfortable, attractive hotel, with friendly staff. There are very few restaurants in the neighborhood. The hotel skimped on on tissues and TP, and our room had a very tiny wastepaper container.
Se hospedó 3 noches en abril de 2024
Respuesta de The Travelodge Hotel Team el 22 abr. 2024
Dear Polly,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you had an enjoyable experience during your visit.Thank you for your feedback, we have discussed these comments with our Housekeeping team and will use it to continue to improve our servicesWe would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,The Travelodge Hotel Team

10/10 Excelente

Li

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
location is in CBD, walkable to all direction.
Se hospedó 3 noches en marzo de 2024
Respuesta de Travelodge Auckland Team el 16 abr. 2024
Dear LiThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 Excelente

Katryna

Le gustó: Limpieza, servicios
Fabulous place to stay - great location and excellent reception team
Se hospedó 1 noche en abril de 2024
Respuesta de Travelodge Hotel Auckland Team el 15 abr. 2024
Dear Katryna,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excelente

Tapan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and handy location
Se hospedó 1 noche en abril de 2024
Respuesta de Travelodge Hotel Auckland Team el 15 abr. 2024
Dear Tapan,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excelente

angela

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very comfortable
Se hospedó 2 noches en abril de 2024
Respuesta de Travelodge Hotel Auckland Team el 15 abr. 2024
Dear Angela,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excelente

johnathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en abril de 2024
Respuesta de Travelodge Auckland Team el 11 abr. 2024
Dear Johnathan,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 Excelente

REGINALD

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was very friendly and helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Travelodge Hotel Auckland Team el 5 abr. 2024
Dear Reginald,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Bueno

Adam

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The wifi for guests is very slow , and no preloaded apps in the chrome cast ( like YouTube ) so you have to do that for your own device..
Se hospedó 1 noche en abril de 2024
Respuesta de Travelodge Auckland Team el 5 abr. 2024
Dear Adam, Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay. We take all feedback seriously, and we will use it to improve our services. We are happy to hear you had a pleasant stay with us, and we hope to see you again soon! Kind regards, Travelodge Auckland Team

10/10 Excelente

REGINALD

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice comfortable rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de Travelodge Hotel Auckland Team el 4 abr. 2024
Dear Reginald,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Bueno

Nagmeet

Se hospedó 4 noches en marzo de 2024
Respuesta de Travelodge Auckland Team el 22 abr. 2024
Dear Nagmeet,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 Excelente

Steve

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to find, great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Travelodge Auckland Team el 4 abr. 2024
Dear Steve,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

8/10 Bueno

Diana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was nowhere to put any clothes so every time you dressed you had to pull your suitcase out
Se hospedó 5 noches en marzo de 2024
Respuesta de Cliff el 29 mar. 2024
Thank you so much for your stay.

10/10 Excelente

Kel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was mostly clean. Location was great and staff was friendly and helpful.
Se hospedó 2 noches en marzo de 2024
Respuesta de Travelodge Hotel Auckland Team el 26 mar. 2024
Dear Kel,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us and found the location very convenient!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Bueno

Alexis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was quiet and convenient to places we wanted to visit. But it had limited storage space for clothes.
Se hospedó 2 noches en marzo de 2024
Respuesta de BJS el 26 mar. 2024
Kia Ora Alexis,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us.We appreciate that some aspects of your stay met your expectations, quiet area and good location. I am sorry to hear the storage space in the room was not to your liking. We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Nga mihi,Byron StowersFront Office Managere. bstowersy@tfehotels.comRefreshingly Simple

10/10 Excelente

Shaun

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en marzo de 2024
Respuesta de Conor el 12 mar. 2024
Dear Shaun,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you had an enjoyable experience during your visit.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Travelodge TeamRefreshingly Simple

10/10 Excelente

Brett

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Right on the water front easy walking to most places
Se hospedó 2 noches en marzo de 2024
Respuesta de Travelodge Auckland Team el 10 mar. 2024
Dear BrettThank you for your review of your recent stay with the Travelodge Hotel Auckland Wynyard Quarter.We are happy to hear you had a pleasant stay with us and found the location very convenient and handy.We look forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

8/10 Bueno

Alec

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Handy to Jellicoe marina & events centre
Se hospedó 2 noches en marzo de 2024
Respuesta de Conor el 5 mar. 2024
Dear Alec,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you found the locations convenient had an enjoyable experience during your visit.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Travelodge Team Refreshingly Simple

10/10 Excelente

Margaret

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent Location! Comfortable beds, friendly staff and clean.
Se hospedó 2 noches en febrero de 2024
Respuesta de Conor el 4 mar. 2024
Dear Margaret,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that the location, beds and staff all met your expectations.We would be more than happy to welcome you again on your next trip to Auckland. Please do not hesitate to contact us if you need any assistance.Best regards,Refreshingly Simple

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is in a great location for dining, shopping and the ferries. Staff was friendly and efficient both with holding luggage till checkin and at checkin.
Se hospedó 2 noches en febrero de 2024
Respuesta de Travelodge Hotel Team el 4 mar. 2024
Dear Susan,We would like to express our gratitude for taking the time to review your recent stay at Travelodge Hotel Auckland Wynyard Quarter. Your positive feedback means a lot to us, and we are thrilled to hear that you had a great experience with us.It's wonderful to see that you enjoyed the staff's service, breakfast, and our hotel's location. Your kind words have been shared with the team, and they are thrilled to know that their efforts have been appreciated.Your feedback is essential to us as we aim to improve our services continuously. We hope to have the pleasure of welcoming you back soon for another memorable experience.Best regards,The Travelodge Auckland Team

8/10 Bueno

Paul

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean good beds Room soo small No restaurant except breakfast
Se hospedó 2 noches en febrero de 2024
Respuesta de Travelodge Hotel Team el 4 mar. 2024
Dear Paul,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

6/10 Aceptable

Tina

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Rooms were comfortable and easy walk to restaurants. The room keys didn’t work to start with and the rooms weren’t made to the right configurations but they sorted that quickly. There was no microwave! Would stay her again though.
Se hospedó 3 noches en febrero de 2024
Respuesta de Travelodge Team el 1 mar. 2024
Dear [guest name],Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Bueno

Larry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Convenient location, clean and modern, staff super helpful. Room was very small
Se hospedó 2 noches en febrero de 2024
Respuesta de Duty Manager el 27 feb. 2024
Dear LarryThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

2/10 Terrible

James

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Booked an expensive double room and got two single beds. Was told this would be changed and it wasn’t. Despite having the ‘please clean my room’ sign up there was NO housekeeping during our entire visit. Very poor considering how nice the hotel once was.
Se hospedó 2 noches en febrero de 2024
Respuesta de Travelodge Team el 1 mar. 2024
Dear James,While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short. We apologize again for the inconvenience caused and hope you give us another chance to host you soon. Best Regards, Travelodge Team Auckland

10/10 Excelente

Paul

Value for money in a great location.
Se hospedó 3 noches en febrero de 2024
Respuesta de Duty Manager el 24 feb. 2024
Dear PaulThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Travelodge Auckland Team el 23 feb. 2024
Dear Steve,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

8/10 Bueno

Warren

Se hospedó 2 noches en febrero de 2024
Respuesta de Travel Hotel Auckland Team el 22 mar. 2024
Dear Warren,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

4/10 Mediocre

Troy

Viajó con su pareja
No le gustó: Personal y atención
Had booked a king size room with king bed. Upon check in I was advised I wasn’t getting the original room I had booked but the only difference was the toilet was an accessible. Got to room and found it was a queen bed. Went back down to reception and spoke with a different staff member and advised of the situation. They explained they in fact did not have any rooms left with the kind bed and that I could be comp’d with a bottle of wine or a breakfast voucher which you could obtain for free already. No compensation could be provided I was told as the price for a queen or king room was the same. Very disappointing customer service
Se hospedó 1 noche en febrero de 2024
Respuesta de Travelodge Team at Wynyard Quarter el 1 mar. 2024
Dear Troy, While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short. We apologize again for the inconvenience caused and hope you give us another chance to host you soon. Best Regards, Travelodge Team Auckland

10/10 Excelente

Luke

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Travelodge Hotel Auckland Team el 18 feb. 2024
Dear [guest name],Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excelente

Jacob

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The cleaning staff were very polite and friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de Travelodge Hotel Team el 13 feb. 2024
Dear Jacob, Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We appreciate your very positive review of the Travelodge Hotel Wynyard Quarter. It is very pleasing to see your comments highlighting the staff, breakfast and location as real positives. Your feedback further reinforces what we are trying to achieve as a team moving forwardWe are looking forward to welcoming you again soon!Kind regards,Travelodge Auckland Team

10/10 Excelente

Darren

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was exactly what we needed for the weekend - big quiet room, close to lots of places to eat and still just 15 mins walk to bottom of Queen St. I’ll be staying here again when in Auckland.
Se hospedó 2 noches en febrero de 2024
Respuesta de Travelodge Hotel Team el 13 feb. 2024
Dear Darren, Thank you for taking the time to post your review, and we are glad you enjoyed your stay with us. We do stick to the maximum room capacities when providing amenities, however, if a guest requires any extras, our friendly reception team are more than happy to assist with any additional items requested. We hope to see you again soon. Kind RegardsTravelodge Team Auckland

10/10 Excelente

Mikki-tae

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This is our second stay at the property, we are always looking for affordable accommodation options
Se hospedó 1 noche en febrero de 2024
Respuesta de BJS el 8 feb. 2024
Kia Ora Mikki-tae,Greetings from Travelodge Hotel Auckland Wynyard Quarter! Thank you for taking the time to review your recent stay with us. We are delighted to know that you had an enjoyable experience during your visit.We hope to welcome you back for a 3rd stay. Please do not hesitate to contact us if you need any assistance.Nga mihi,Byron StowersFront Office Managere. bstowers@tfehotels.comRefreshingly Simple

8/10 Bueno

Shakeel

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Nice, tidy and quiet room but poor parking
Se hospedó 1 noche en febrero de 2024
Respuesta de Travelodge Hotel Team el 13 feb. 2024
Dear Shakeel, Thank you for your review, for choosing Travelodge Hotel Auckland Wynyard Quarter for your recent stay, and for your honest feedback.We are sorry to hear we did not live up to your expectations.Parking is available next door; however, it’s not part of the hotel. Hence, an additional charge for it can be paid to Wynyard Quarter Car Park directly.We apologise again for the inconvenience caused and hope you give us another chance to host you again soon.Kind RegardsTravelodge Team Auckland

10/10 Excelente

Amandeep Singh, Halifax

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sam C1 helped me checking in, he was very professional and helpful. 10/10 for him
Se hospedó 3 noches en febrero de 2024
Respuesta de Travelodge Hotel Auckland Team el 5 feb. 2024
Dear Amandeep Singh,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excelente

andrew

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, comfortable room
Se hospedó 1 noche en febrero de 2024
Respuesta de Travelodge Hotel Auckland Team el 3 feb. 2024
Dear AndrewThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

6/10 Aceptable

Hiroyuki

Viajó por negocios
Le gustó: Limpieza, personal y atención
nice staff.
Se hospedó 2 noches en enero de 2024
Respuesta de Travelodge Auckland Team el 2 feb. 2024
Dear Hiroyuki,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excelente

Simon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2024
Respuesta de Travelodge Auckland Team el 2 feb. 2024
Dear Simon,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 Excelente

Sibylle

Le gustó: Servicios
New and modern Hotel in the Wynyard Quarter. The room was spacious. The amenities are in pump bottles in the bathroom and the shower. There is a grocery store right next door and a lot of restaurants are 3 minutes away on foot
Se hospedó 3 noches en enero de 2024
Respuesta de Duty Manager el 31 ene. 2024
Dear SibylleThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

6/10 Aceptable

Dennis

Se hospedó 3 noches en enero de 2024
Respuesta de Duty Manager el 31 ene. 2024
Dear DennisThank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

8/10 Bueno

Kent

Se hospedó 1 noche en enero de 2024
Respuesta de Travelodge Hotel Auckland Team el 22 mar. 2024
Dear Kent,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 Excelente

Stephanie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bedding was so comfortable and room was so quiet overnight. Easy check in and check out. We had a twin room which was comfortable ans clean
Se hospedó 1 noche en enero de 2024
Respuesta de Travelodge Auckland Team el 30 ene. 2024
Dear Stephanie,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team

10/10 Excelente

Samantha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Travelodge Auckland Team el 30 ene. 2024
Dear Samantha,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

2/10 Terrible

Paul

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
We have stayed here many times and love the hotel and location. However on this occasion, after dropping our bags early, we were unable to check in that evening as no rooms were available due to overbooking and had to relocate to another hotel at the other end of the CBD. Totally unacceptable.
Respuesta de Travelodge Hotel Team el 13 feb. 2024
Dear Paul,We sincerely apologise for the inconvenience you experienced during your recent stay with us. We were disappointed that you could not check in due to overbooking and had to relocate to another hotel at the other end of the CBD.We understand how frustrating and disappointing this must have been for you, and we want to assure you that we take your feedback seriously. Please know that we are taking immediate steps to prevent these issues from happening in the future.We pride ourselves on providing exceptional service to our guests, and we are committed to making things right for you. We sincerely apologize once again for any inconvenience caused and hope to have the pleasure of welcoming you back soon.Thank you for bringing this to our attention, and please do not hesitate to contact us if you have any further concerns.Sincerely,Travelodge Hotel Auckland Management

2/10 Terrible

Paul

Se hospedó 1 noche en enero de 2024
Respuesta de Travelodge Hotel Auckland el 22 mar. 2024
Dear Paul,While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case that we fell short.We hope to have the opportunity to welcome you back for a great experience with us in the future.Best Regards,Travelodge Team Auckland

8/10 Bueno

TERESA, Littleton

Se hospedó 3 noches en enero de 2024
Respuesta de Travel Hotel Auckland el 22 mar. 2024
Dear Teresa,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are happy to hear you had a pleasant stay with us, and we hope to see you again soon!Kind regards,Travelodge Auckland Team

10/10 Excelente

mark

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic hotel and so close to Auckland bay areas. I’ll be back.
Se hospedó 2 noches en enero de 2024
Respuesta de Travelodge Auckland Team el 30 ene. 2024
Dear Mark,Thank you for reviewing your recent Travelodge Hotel Auckland Wynyard Quarter stay.We are glad to hear you have enjoyed your stay with us!We look forward to welcoming you again at the Travelodge Auckland Wynyard Quarter on your next visit to Auckland.Kind regards,Travelodge Hotel Auckland Team