Ropa de cama de alta calidad y minibar
Ver disponibilidad

Opiniones sobre Airedale Boutique Suites

4.5 out of 5
Airedale Boutique Suites
380 Queen Street, Auckland

Opiniones

9,6

Excepcional

Evaluación: 10 - Excelente. 258 de 335 opiniones" "
Evaluación: 8 - Bueno. 65 de 335 opiniones" "
Evaluación: 6 - Aceptable. 8 de 335 opiniones" "
Evaluación: 4 - Mediocre. 3 de 335 opiniones" "
Evaluación: 2 - Terrible. 1 de 335 opiniones" "

9,8/10

Limpieza

9,6/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Arleth María

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bien
Se hospedó 2 noches en abril de 2024
Respuesta de Stacey el 18 abr. 2024
Dear Arleth,Thank you for your great review/Kind Regards,

10/10 Excelente

Luis

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was more then excelent really enjoy my stay here, i will definitely will come back!!!
Se hospedó 1 noche en agosto de 2023
Respuesta de Stacey el 11 ago. 2023
Dear Luis,Thank you for your review and feedback, we are thrilled you enjoyed your stay and look forward to welcoming you back again soon!Kind Regards,Stacey

10/10 Excelente

Colin

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
extremely good value. clean and comfortable. extremely friendly and helpful staff
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Cathie

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very pleasant room. Well resourced gym.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey el 29 abr. 2024
Dear Cathie,Thank you for your review and feedback, we are so pleased you enjoyed your room and our guest gym facilities.Kind Regards,

10/10 Excelente

Siran

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel with very comfortable bed
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey el 29 abr. 2024
Dear Siran,Thank you for your great review and feedback.Kind Regards,

10/10 Excelente

Kathryn

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Stacey el 29 abr. 2024
Dear Kathryn,Thank you for your 5/5 review, we are so pleased you enjoyed your stay.Kind Regards,

10/10 Excelente

Sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really spacious room for the price - better than most. No sound leakage from the windows or walls so it was nice and quiet.
Se hospedó 2 noches en abril de 2024
Respuesta de Stacey el 26 abr. 2024
Dear Sarah,Thank you for your great review, we are so pleased you find your room quiet & spacious. Our windows are double glazed which keeps the street noise out and makes for a relaxing stay.Kind Regards,

10/10 Excelente

Justin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were very nicely updated. Great quality for the price.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey el 23 abr. 2024
Dear Justin,Thank you for your review, we are so pleased you enjoyed your room and stay with us at Airedale.Kind Regards,

10/10 Excelente

Karen

Viajó con su pareja
It’s our second time we have stayed at the Airedale. Always excellent service, clean rooms with good amenities. The robes a lovely touch and we were grateful for the umbrellas on such a rainy night. Will definitely be back.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey el 21 abr. 2024
Dear Karen,Thank you for your great review and feedback, we are so pleased to hear you enjoying staying with us, umbrella's were definitely needed this past weekend! We look forward to welcoming you back to Airedale on your next visit to Auckland.Kind Regards,

8/10 Bueno

Mandy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
A trendy hotel with a nice restaurant this would be excellent if there was any parking and if the corridors were repainted. Arriving by car I was directed to the city parking structure a block or so away. Having just arrived in Auckland this was really awkward. The roadwork right outside the hotel made this worse and I just parked my rental car and used taxis during my stay. Still, the staff was really nice and helpful and the room clean and comfortable. However, the corridor leading to our room was unfortunately painted black. Why? It felt like a fire trap. Fashionable, yes. But did I enjoy staying here? Well, not really. Might be best for younger people and certainly not for those of us with walking issues.
Se hospedó 2 noches en febrero de 2024
Respuesta de Stacey el 18 abr. 2024
Dear Mandy,Thank you for your review, we appreciate your feedback. We have valet parking available daily for all guests to utilise as parking can be difficult to find in the city at the best of times. The external road works that you encountered during your stay in February has now been completed which is fantastic.Kind Regards,

10/10 Excelente

Jesse

Se hospedó 4 noches en abril de 2024

10/10 Excelente

E G

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Stacey el 18 abr. 2024
Dear EG,Thank you for your 5/5 review.Kind Regards,

10/10 Excelente

Tania

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great convenient location, spacious well-equipped room.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey el 11 abr. 2024
Dear Tania,Thank you for your great review, we are so pleased you enjoyed our spacious rooms and fantastic central city location.Kind Regards,

10/10 Excelente

Caroline

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and helpful staff. Great location.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey el 9 abr. 2024
Dear Caroline,Thank you for your great review, we are so pleased the team looked after you well.Kind Regards,

10/10 Excelente

Louise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were very helpful and friendly. No complaints at all. We were in Auckland for a special occasion, all topped off by a wonderful hotel.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacey el 9 abr. 2024
Dear Louise,Thank you for your lovely review and feedback, we are so pleased you enjoyed your stay with us at Airedale.Kind Regards,

10/10 Excelente

Jenny

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location close to restaurants and shopping. Clean, modern with helpful staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey el 4 abr. 2024
Dear Jenny,Thank you for your great review, we are so pleased you enjoyed your stay with us.Kind Regards,

10/10 Excelente

Julia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very comfortable bed and seating area
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey el 3 abr. 2024
Dear Julia,Thank you for your great review.Kind Regards,

10/10 Excelente

Qian

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice neat hotel. In a quiet area in downtown.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey el 3 abr. 2024
Dear Qian,Thank you for your great review.Kind Regards,

10/10 Excelente

Kelsey

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely awesome. Would highly recommend. Great location, clean environment, nice ambiance, and friendly people. We even got welcomed with a personalized card, upgraded to a room with a view and Easter chocolate.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey el 3 abr. 2024
Dear Kelsey,Thank you for your great review. We are so pleased you enjoyed your stay with us and your Easter chocolate.Kind regards,

4/10 Mediocre

Sailej

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, servicios
We stayed at the Airedale suites at Queens street for 3 short nights .we found it to be a great location in Auckland CBD , friendly and helpful staff with a smile however , the we found the rooms were left uncleaned for the 3 days . The toilets and vanity and the mirror all left dirty which was a huge disappointment for us . After a long day of activities and sight seeing , we would come back to uncleaned amenities and that didn’t leave a great impression on us.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a great hotel. Staff were super friendly and helpful. The breakfast was delicious. Definitely would recommend.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey el 31 mar. 2024
Dear Christopher,Thank you for your great review, we are so pleased you enjoyed your breakfast in our Trocadero Restaurant & Bar and that the team ensured you were well looked after.Kind Regards,

10/10 Excelente

Anika

Viajó con su pareja
Le gustó: Limpieza, personal y atención
I liked how nice and clean and always nice service always greeted when seen. What I didn’t like was how small the bathroom was
Se hospedó 3 noches en marzo de 2024
Respuesta de Stacey el 31 mar. 2024
Dear Anika,Thank you for your great review, we appreciate your feedback.Kind Regards,

10/10 Excelente

Navishal

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey el 31 mar. 2024
Dear Navishal,Thank you for your 5/5 review.Kind Regards,

10/10 Excelente

Millie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really reasonable price for the location and the staff was really friendly and flexible with our changing plans. The whole experience was super easy and no stress which I don’t tend to get as a young person trying to organise accommodation. The room was spacious and clean with everything you’d need and more. Would definitely recommend!
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey el 28 mar. 2024
Dear Millie,Thank you for your great review, we are so pleased you enjoyed your stay with us and we look forward to welcoming you back on your next visit to Auckland.Kind Regards

10/10 Excelente

Ashleigh

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing staff and service.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stacey el 26 mar. 2024
Dear Ashleigh,Thank you for your great feedback, the team will be thrilled to read this.Kind Regards,

10/10 Excelente

Daniel

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing staff who were willing to assist.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey el 26 mar. 2024
Dear Daniel,Thank you for your great review, we are so pleased the team ensured you were well looked after.Kind Regards,

10/10 Excelente

Benjamin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very helpful, the hotel extremely clean and very safe. Beautiful in every aspect. The restaurant attached had excellent choices for breakfast. We will stay here again!
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey el 21 mar. 2024
Dear Benjamin,Thank you for your great review, we are so pleased you enjoyed the details of our refurbishment and your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

8/10 Bueno

Sydnye

Se hospedó 3 noches en marzo de 2024
Respuesta de Stacey el 9 abr. 2024
Dear Sydnye,Thank you, we appreciate your review.Kind Regards,

10/10 Excelente

Craig

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time at this hotel great location and great rooms. Pity that there appeared to not be enough staff for breakfast, with over 1/2 wait for the order to be taken, thus no coffee while waiting for the order to be taken. On the upside it is not a buffet breakfast. Food was great and worth the wait.
Se hospedó 1 noche en marzo de 2024
Respuesta de Vishnu el 17 mar. 2024
Dear Craig,Thank you for taking the time to provide feedback on your experience with our hotel. We apologise that you had to wait for an extended period of time for your breakfast. We value your feedback and take it very seriously. We are continuously working to improve our services and to make sure you see the changes during your next stay. Thank you again.

10/10 Excelente

Susanna

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful luxury hotel with everything you need!
Se hospedó 1 noche en marzo de 2024
Respuesta de Vishnu el 17 mar. 2024
Dear Susanna,Thank you very much for taking time to leave us a review. We are thrilled that you had a good stay with us and we look forward to serve you again.

6/10 Aceptable

Robert

Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey el 9 abr. 2024
Dear Robert, Thank you, we appreciate your review.Kind Regards,

10/10 Excelente

Caroline

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey el 11 mar. 2024
Thank you Caroline,We appreciate your review.Kind Regards,

8/10 Bueno

Austra

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very helpful and accommodating. When our kayaking excursion was cancelled due to the weather , they were glad to suggest alternatives. Our vacation was not spoiled.
Se hospedó 3 noches en marzo de 2024
Respuesta de Stacey el 11 mar. 2024
Dear Austra,Thank you for your review, we are glad we could assist you with alternative sightseeing options whilst here in Auckland.Kind Regards,

8/10 Bueno

Rachel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacey el 11 mar. 2024
Thank you Rachel, we appreciate your review.Kind Regards,

10/10 Excelente

Carrie, Lakewood

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This hotel is in a great location for walking along Queen Street for shopping and dining. Our room was very comfortable - although the bathroom was a bit small. The staff could not have been nicer or more accommodating. From keeping our luggage early to arranging an early take-away breakfast for us, they were always pleasant and helpful. Do yourself a favor and eat at the restaurant - the food was fabulous! Just be sure to get to breakfast early, they get pretty busy after 9.
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey el 11 mar. 2024
Dear Carrie,Thank you for your great review, we are are so pleased we could look after you during your stay, Thank you for the wonderful feedback.Kind Regards,

10/10 Excelente

Gladys

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the size of the room, bed was fantastic, location was good, and the food at the restaurant was great
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey el 11 mar. 2024
Dear Glady's,Thank you for your review, we are so pleased you enjoyed your stay with us and enjoyed your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

8/10 Bueno

Ron

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was spacious and very comfortable
Se hospedó 2 noches en marzo de 2024
Respuesta de Stacey el 4 mar. 2024
Dear Ron,Thank you for your review, we are so pleased you had a comfortable stay and enjoyed your room.Kind Regards,

10/10 Excelente

Seth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Super convenient location and very nice accommodations. The breakfast was more than one could eat (which was perfect for hungry travelers)
Se hospedó 3 noches en marzo de 2024
Respuesta de Stacey el 7 mar. 2024
Dear Seth,Thank you for your great review, we are so pleased you enjoyed your stay with us and your dining experience in our Trocadero Restaurant & Bar.Kind Regards,

10/10 Excelente

Celene

Se hospedó 2 noches en febrero de 2024
Respuesta de Stacey el 26 mar. 2024
Dear Celene,Thank you for your 5/5 review.Kind Regards,

10/10 Excelente

Cherry, Whangarei

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Perfectly situated for Auckland Town Hall and Aotea Centre. A quiet relaxing stay.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stacey el 4 mar. 2024
Dear Cherry,Thank you for your great review, we are so pleased you had a relaxing stay and enjoyed our great central city location.Kind Regards,

10/10 Excelente

Nicole

Great place to stay. Too bad there is so much construction around right now.
Se hospedó 2 noches en febrero de 2024
Respuesta de Stacey el 4 mar. 2024
Dear Nicole,Thank you for your review, we are so pleased you enjoyed your stay. The exterior roadworks have now been completed which is great.Kind Regards,

10/10 Excelente

Jeff

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Stacey el 21 mar. 2024
Dear Jeff,Thank you for your 5/5 review.Kind Regards,

6/10 Aceptable

Daniel

Viajó por negocios
Le gustó: Personal y atención, servicios
No le gustó: Limpieza
They haven't actually finished construction. Prepare to be woken by drilling and saws in the morning. You can hear next door, VERY clearly. And the small rooms, are absolutely tiny. As they haven't finished construction, the walls are covered with dust etc. The lighting in some of the rooms is very poor (way too bright, poor placement etc). The location is great. And the price is very decent. I imagine, if they change a few lightbulbs, and give the place a clean, it will get there.
Respuesta de Vishnu el 25 feb. 2024
Dear Daniel,Thank you for taking time to give us feedback. We’re sorry to hear that you didn't had a positive experience with us. Please accept our sincerest apologies for any inconvenience this may have caused.

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Vishnu el 25 feb. 2024
Dear Michelle,Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. We look forward for your next stay.

6/10 Aceptable

Chris

Viajó con su familia
Le gustó: Limpieza
The property is a good value and in a good but noisy location, but deserves a 3-star at best. The ONLY person waiting on a long check-in line was impolite and unwilling to text us when the room was ready, even though we were told it would be at least 1 hour later than normal check-in. Otherwise, everyone was very nice and helpful. The room had a >6' diameter pole between the bed and the bathroom, so I rate room design as poor. Overall, for USA citizens, think Holiday Inn, because it is on par with that.
Se hospedó 3 noches en febrero de 2024
Respuesta de Vishnu el 25 feb. 2024
Dear Chris,Thank you for taking time for reviewing our hotel. We’re sorry to hear that you didn't had a positive experience with us. Thank you for bringing this to our attention and please accept our sincerest apologies for any inconvenience this may have caused.

10/10 Excelente

MELISSA

Viajó con su pareja, Viajó en grupo
great spot !
Se hospedó 1 noche en febrero de 2024
Respuesta de Stacey el 20 feb. 2024
Dear Melissa,Thank you for your great review, so pleased you enjoyed your stay.Kind Regards,

6/10 Aceptable

Ingmar

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
Nice but not perfect. Half emotional wine bottle from previous guest was not changed during the stay and towels have been missing.
Se hospedó 2 noches en febrero de 2024
Respuesta de Stacey el 19 feb. 2024
Dear Ingmar,Thank you for your review and bringing this to our attention, your feedback will be addressed with our housekeeping team to assist with our continuous training of new team members.Kind Regards,

10/10 Excelente

Shannon, Ventura

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Great spot. Kind staff very helpful. Good coffee and Resturant.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stacey el 19 feb. 2024
Dear Shannon,Thank you for your great review and feedback.Kind Regards,

10/10 Excelente

Floyd

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great accommodations,friendly and helpful staff. They were doing some kind of construction directly in front of the hotel so it was a construction site but it was not noisy just unattractive
Se hospedó 2 noches en febrero de 2024
Respuesta de Stacey el 19 feb. 2024
Dear Floyd,Thank you for your review, we are so pleased our friendly team ensured you were well looked after. The council infrastructure works are due to be completed in the next few weeks.Kind Regards,

10/10 Excelente

Yoshiko

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios
停電があり、困りました。それ以外は完璧です。
Se hospedó 2 noches en febrero de 2024
Respuesta de Stacey el 15 feb. 2024
Dear Yoshiko,Thank you for your review. We notified all guests that there would be a brief external power outage overnight and that we had a back-up generator in place, we hope this didn't affect your sleep too much.Kind Regards,