"El hotel tiene mucho estilo, pensado al máximo en los detalles, buen servicio, atento y esmerado, la relación calidad precios es altamente satisfactoria. Todo ello viene resaltado por el entorno caótico y bullicioso de una ciudad agitada.
Como pero pondría dos cuestiones, el aire acondiconado, en especial en las habitaciones es demasiado frío y no resulta manejable por el cliente pues al final hagas lo que hagas la sensacion de frío se mantiene. Y por otro lado tampoco fuimos capaces de...
"Beautiful property with a Great Lake view. Communication between different parts - reception and restaurant was poor hence caused confusion which resulted in extra charges. The management was not ready to solve the problem at first. So the experience was ruined. The next day the management agreed to meet halfway and offered a complimentary boat trip but since the experience was already ruined, we wanted to leave. But all the members of staff were very polite throughout the stay. And the spa...
"Overall Impression While the general condition of the hotel is satisfactory and the staff were initially helpful, several serious lapses in hygiene, housekeeping, and data privacy protocols negatively impacted my stay.
1. Food Safety & Hygiene Concerns
During a visit to the downstairs restaurant , I observed approximately 10 to 15 fruit flies resting on the handles of two trays containing sweets.
Staff Response: I immediately brought this to the attention of two staff members on duty....