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Opiniones sobre Wind Creek Casino & Hotel Atmore

3.5 out of 5
Wind Creek Casino & Hotel Atmore
303 Poarch Rd, Atmore, AL

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 486 de 678 opiniones" "
Evaluación: 8 - Bueno. 122 de 678 opiniones" "
Evaluación: 6 - Aceptable. 34 de 678 opiniones" "
Evaluación: 4 - Mediocre. 19 de 678 opiniones" "
Evaluación: 2 - Terrible. 17 de 678 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ever Juan

Se hospedó 3 noches en julio de 2023
Respuesta de Brandy el 25 ago. 2023
Thank you for taking the time to provide feedback regarding your stay. We are pleased to see you enjoyed your stay and look forward to your next visit.

6/10 Aceptable

Vilmarie

Se hospedó 2 noches en junio de 2023
Respuesta de Brandy el 25 jul. 2023
Thank you for taking the time to provide feedback regarding your stay. I am sorry to see that you had some trouble, but am happy that we were able to find a resolution. We hope to see you again.

10/10 Excelente

Perla

Le gustó: Personal y atención
No le gustó: Limpieza
Se hospedó 1 noche en julio de 2022
Respuesta de Courtney el 19 jul. 2022
Thank you for your feedback! We look forward to your next stay with Wind Creek Atmore!

10/10 Excelente

Gloria Asucena

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Wendy Shivers el 24 ene. 2022
Thank you for your feedback. We look forward to your next visit at Wind Creek Atmore.

10/10 Excelente

Olga

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Diversion
Excelente y divertida estancia.
Se hospedó 1 noche en enero de 2022
Respuesta de Wendy Shivers el 15 ene. 2022
Thank you for the feedback. We look forward to your next visit at Wind Creek Atmore.

10/10 Excelente

Gloria Asucena

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2021
Respuesta de Wendy Shivers el 2 dic. 2021
Thank you for your feedback. We look forward to your next visit at Wind Creek Atmore.

10/10 Excelente

Gloria asucena

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente servicio
Gloria asucena Estuvo muy bonito me encanto el hotel el casino convive con mi familia etc
Se hospedó 1 noche en noviembre de 2021
Respuesta de Wendy Shivers el 30 nov. 2021
Gracias por tus comentarios. Esperamos su próxima visita a Wind Creek Atmore.

10/10 Excelente

Mariano

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2021
Respuesta de Brandy Rolin el 26 oct. 2021
Thank you for the feedback! We look forward to your next stay at WCA!

10/10 Excelente

bobby

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The atmosphere was very good, and accommodations were great .
Se hospedó 3 noches en mayo de 2024
Respuesta de Brandy el 16 may. 2024
Thank you for taking the time to rate your stay. We are pleased to see that you enjoyed yourself. We look forward to your next stay!

10/10 Excelente

Shawana

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Mandi

Viajó con su familia
No le gustó: Servicios
The hotel is under construction. And the walls are terribly thin. You can hear every tv around clearly. No parking for hotel quests.
Se hospedó 1 noche en mayo de 2024
Respuesta de Brandy el 6 may. 2024
Thank you for taking the time to provide feedback. We are sorry for the inconveniences you experienced during your stay with us. We hope to have another chance to exceed expectations once renovations have been completed.

10/10 Excelente

MONICA

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Brandy el 6 may. 2024
Thank you for taking the time to provide feedback. We appreciate you and hope for the opportunity to exceed expectations in the future.

10/10 Excelente

Glenn, Woodbridge

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Arrived early and got a room right away. Hotel is undergoing a major renovation. Some noise during the day but quiet at night. Internet connection didn’t work. Wi-Fi was ok but no internet access. Was basically told “that’s the way it is. Our IT folks can’t do anything since it’s a third party provider…” That isn’t a good answer since they advertise free internet access. Food choices were limited but food was delicious. We ate at the “buffet” and the high-end steak house. The steak house was excellent! Casino was clean. Odds definitely favor the house!
Se hospedó 1 noche en mayo de 2024
Respuesta de Brandy el 6 may. 2024
Thank you for taking the time to provide feedback. We are pleased that you weren’t disturbed by the renovations taking place and that you enjoyed the steakhouse. We apologize for the wifi issues you experienced and that we were unable to help resolve them. We to have the opportunity to exceed expectations on a future stay.

10/10 Excelente

Albert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Brandy el 6 may. 2024
Thank you for taking the time to provide feedback. We appreciate you and hope for the opportunity to exceed expectations in the future.

10/10 Excelente

Kimberly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Just great
Se hospedó 1 noche en abril de 2024
Respuesta de Brandy el 6 may. 2024
Thank you for taking the time to provide feedback. We appreciate you and hope for the opportunity to exceed expectations in the future.

10/10 Excelente

Angela C.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great staff and dinning.
Se hospedó 3 noches en abril de 2024
Respuesta de Brandy el 6 may. 2024
Thank you for taking the time to provide feedback. We appreciate you and hope for the opportunity to exceed expectations in the future.

10/10 Excelente

Tammy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved Chef Todd and the Culinary Studio
Se hospedó 1 noche en abril de 2024
Respuesta de Brandy el 6 may. 2024
Thank you for taking the time to provide feedback. We appreciate you and hope for the opportunity to exceed expectations in the future.

8/10 Bueno

Kenneth, San Diego

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean however no tables.
Se hospedó 1 noche en abril de 2024
Respuesta de Brandy el 6 may. 2024
Thank you for taking the time to provide feedback. We appreciate you and hope for the opportunity to exceed expectations in the future.

10/10 Excelente

Latasha

Viajó con su pareja
Amazing ! We had such a wonderful time!
Se hospedó 2 noches en abril de 2024
Respuesta de Brandy el 6 may. 2024
Thank you for taking the time to provide feedback. We appreciate you and hope for the opportunity to exceed expectations in the future.

10/10 Excelente

Diane

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean. Great food. Excellent rooms
Se hospedó 1 noche en abril de 2024
Respuesta de Brandy el 6 may. 2024
Thank you for taking the time to provide feedback. We appreciate you and hope for the opportunity to exceed expectations in the future.

10/10 Excelente

Richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Had a great time.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandy el 31 mar. 2024
Thank you for taking the time to leave feedback regarding your stay. We are glad to see that you enjoyed it and we hope to see you again soon!

10/10 Excelente

Cheryl

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
loved everything
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandy el 31 mar. 2024
Thank you for taking the time to leave feedback regarding your stay. We are glad to see that you enjoyed it and we hope to see you again soon!

10/10 Excelente

Amir

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Thank You Windcreek......Amazing hospitality
Se hospedó 2 noches en febrero de 2024
Respuesta de Brandy el 31 mar. 2024
Thank you for taking the time to leave feedback regarding your stay. We are glad to see that you enjoyed it and we hope to see you again soon!

10/10 Excelente

Jennifer

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was beautiful ❤️
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandy el 17 mar. 2024
Thank you for taking time to provide feedback regarding you stay! We are pleased to see you enjoyed yourself. Hope to see you again soon.

6/10 Aceptable

Ella

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
Knocking on the door way before checkout time and the people that comes up and get your luggage was very kind of rude. In time I walked out my room there was housekeeping going into the room and it was not checkout time I could have been going to get breakfast I had not even turned in my keys. I dropped them in the box.
Se hospedó 1 noche en marzo de 2024
Respuesta de Brandy el 17 mar. 2024
Thank you for taking the time to provide feedback regarding your stay. We regret that you didn't have the best experience. We apologize for any inconvenience our staff may have caused you. We hope for another opportunity in the future to exceed expectations.

8/10 Bueno

MARK

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything was fine staff was very courteous.
Se hospedó 2 noches en marzo de 2024
Respuesta de rr el 9 mar. 2024
Thank you.

8/10 Bueno

Nashawn K

Se hospedó 1 noche en febrero de 2024
Respuesta de Brandy el 31 mar. 2024
Thank you for taking the time to leave feedback regarding your stay. We are glad to see that you enjoyed it and we hope to see you again soon!

8/10 Bueno

Jeremy

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff is very friendly, sadly the television in the room did not work properly. The room was very clean. I had a non smoking room but the elevators smelled strongly of cigarette smoke. There shouldn’t be smoking floors in a nice building like that with or without the casino which I didn’t use.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandy el 17 feb. 2024
Thank you for taking the time to provide feedback regarding your stay. I am sorry that you had trouble with your television. In the future, should you experience any issues, please contact the front desk. We have 24 hour front desk and maintenance staff to help resolve.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Fun Road trip
Extraordinary service from checking in to check out.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandy el 17 feb. 2024
Thank you for taking the time to provide feedback regarding your stay with us. We are pleased to see that you enjoyed yourself. We look forward to you returning!

10/10 Excelente

Teresa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great stay!
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandy el 17 feb. 2024
Thank you for taking the time to provide feedback regarding your stay with us. We are pleased to see that you enjoyed yourself. We look forward to you returning!

10/10 Excelente

Vernon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleanliness and Convenience
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandy el 17 feb. 2024
Thank you for taking the time to provide feedback regarding your stay with us. We are pleased to see that you enjoyed yourself. We look forward to you returning!

10/10 Excelente

rachel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandy el 17 feb. 2024
Thank you for taking the time to provide feedback regarding your stay with us. We are pleased to see that you enjoyed yourself. We look forward to you returning!

2/10 Terrible

Ashley

Viajó con su pareja
Le gustó: Limpieza
We were not told about the renovations being done on the property specifically the rooms being remodeled. We were awoken at 7 am to hammering it was so loud it sounded like they were in our room. Checkout is at 11 am but it was so noisy we just got up and left.
Se hospedó 1 noche en febrero de 2024
Respuesta de Brandy el 17 feb. 2024
Thank you for taking the time provide feedback. We apologize that you weren't made aware of renovations upon check in by the desk agent. We have placed signs around the Casino but I realize the signs are vague. We will be undergoing renovation for the next year. Please keep us in mind once renovations are complete.

10/10 Excelente

Robert

Awesome
Se hospedó 1 noche en enero de 2024
Respuesta de Brandy el 6 feb. 2024
Thank you for taking the time to provide feedback. We are please to see you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Willie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was clean and easy accessibility for gaming and hotel room
Se hospedó 1 noche en enero de 2024
Respuesta de Brandy el 6 feb. 2024
Thank you for taking the time to provide feedback. We are please to see you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic experience
Se hospedó 2 noches en enero de 2024
Respuesta de Brandy el 6 feb. 2024
Thank you for taking the time to provide feedback. We are please to see you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Brenda

Se hospedó 1 noche en enero de 2024
Respuesta de Brandy el 6 feb. 2024
Thank you for taking the time to provide feedback. We are please to see you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Sallathia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Brandy el 6 feb. 2024
Thank you for taking the time to provide feedback. We are please to see you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Mandy, Mobile

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en enero de 2024
Respuesta de Brandy el 17 ene. 2024
Thank you for taking the time to provide feedback regarding your stay. We look forward to your return!

10/10 Excelente

Maquisha J.

Se hospedó 1 noche en enero de 2024
Respuesta de Brandy el 6 feb. 2024
Thank you for taking the time to provide feedback. We are please to see you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Tariyana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
My kids love that they can go to the arcade, bowl, and or watch a movie without leaving the building.
Se hospedó 3 noches en enero de 2024
Respuesta de Brandy el 17 ene. 2024
Thank you for taking the time to provide feedback regarding your stay. We look forward to your return!

6/10 Aceptable

Charlotte

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I had to leave at about 7am and was looking to have something to eat before I left. Unfortunately breakfast didn’t start until 7am. Perhaps in a Hotel where people are gambling 24/7 you could have some dining options early on.
Respuesta de Brandy el 17 ene. 2024
Thank you for taking the time to provide feedback regarding your stay. We apologize that our dining options didn't meet your expectations. We hope you will return in the future.

10/10 Excelente

William A

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean with well appointed rooms and great dining options
Se hospedó 1 noche en octubre de 2023
Respuesta de Brandy el 6 feb. 2024
Thank you for taking the time to provide feedback. We are please to see you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Izabela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brandy el 17 ene. 2024
Thank you for taking the time to provide feedback regarding your stay. We look forward to your return!

10/10 Excelente

Gerardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brandy el 17 ene. 2024
Thank you for taking the time to provide feedback regarding your stay. We look forward to your return!

10/10 Excelente

roxanne

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Brandy el 17 ene. 2024
Thank you for taking the time to provide feedback regarding your stay. We look forward to your return!

2/10 Terrible

Amber

Se hospedó 1 noche en diciembre de 2023
Respuesta de Brandy el 17 ene. 2024
We are sorry that we failed to meet your expectations. We hope you will give us another chance in the future.

10/10 Excelente

Richard

Se hospedó 1 noche en diciembre de 2023
Respuesta de Brandy el 17 ene. 2024
Thank you for taking the time to provide feedback regarding your stay. We look forward to your return!

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is awesome as we went when the holiday decorations are up. Disliked room service menu. 2 or 3 choices. The burger wasn't good. The muffin was the kind you see like at 7-11. Breakfast was great in the food court. The staff were all very friendly. The slots let you play for awhile.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Brandy el 9 dic. 2023
Thank you for taking the time to provide feedback regarding your stay with us. We are pleased to see you enjoyed yourself. We hope to see you again soon!

10/10 Excelente

Daisy

Se hospedó 2 noches en noviembre de 2023
Respuesta de Brandy el 10 dic. 2023
Thank you for taking the time to provide feedback regarding your stay. We are thrilled to see that you enjoyed your time here. We hope you will visit again soon!