4/10 Mediocre
Christopher
Viajó con su pareja
11 jun. 2024
Le gustó: Limpieza
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Overall, we did not like this property. Here are the things we did like about it:
1. They included beach tags for the beach & had plenty of parking on site.
2. The bathroom was remodeled recently & was very nice.
3. The room was clean.
This is what we did not like:
1. The tv in the room was a Roku based television but was not hooked up. We reported the issue to the desk, & they told us to reboot the tv. When we did this, it still didn’t work. When I called the front desk, they had left for the night & nobody was there. After calling Best Western Customer Service, they hung up on me. If there would have been an emergency, there would be nobody there staff wise to help with guidance.
2. The room was not supplied with tissues, telephone or adequate lighting. Also, not many plugs to plug in chargers.
3. The air conditioner was not turned on when we entered the room & it was very hot. We turned the AC unit on max & it took over 10 hours to cool the room down.
4. Room was rather small. Barely had enough space to place luggage in the room. There was no room to fit any beach accessories in there (beach chairs, beach toys, beach bags etc)
5. The towels & washcloths felt like sandpaper.
Overall I would not recommend this property. There were too many negatives over the positives.
Christopher
Se hospedó 1 noche en junio de 2024