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Opiniones sobre Reverb by Hard Rock Atlanta Downtown

4 out of 5
Reverb by Hard Rock Atlanta Downtown
89 Centennial Olympic Park Dr., Atlanta, GA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 1331 de 2000 opiniones" "
Evaluación: 8 - Bueno. 299 de 2000 opiniones" "
Evaluación: 6 - Aceptable. 186 de 2000 opiniones" "
Evaluación: 4 - Mediocre. 80 de 2000 opiniones" "
Evaluación: 2 - Terrible. 104 de 2000 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hermoso hotel, cerca al downtown de Atlanta que se accede caminando, parada de Metro muy cerca. Para eventos deportivos lo mejor todos los coliseos accesibles caminando. El hotel una maravilla
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Jorge,Thank you so much for choosing to stay with us at Reverb By Hard Rock Downtown Atlanta. Impressing all of our Fans with a wonderful experience is always a top priority for us, so we're thrilled this was the case for you. It's great to read you were able to take full advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Mariela

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 13 mar. 2024
Dear Jose, our Valued Fan,Thank you so much for your five-star review! Welcoming you to Reverb By Hard Rock Downtown Atlanta was indeed an honor, and we trust you had everything you needed to feel at home. Come back anytime!Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Daniel

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was my first time visiting Atlanta and this hotel was wonderful and very comfortable and safe. I am going to recommend my friends and everyone to visit this hotel when they go to Atlanta.
Respuesta de General Manager el 12 feb. 2024
Dear Daniel,We are delighted you chose to stay with us on your first trip to Atlanta! It's wonderful to know that you thoroughly enjoyed your experience, and we appreciate your perfect rating. Thank you for your thoughtful recommendation, and we look forward to your return! Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Ximena

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Daisy Luna

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Arseli

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager el 3 ago. 2023
Dear Arseli,It's wonderful to hear that you had a great time with us. We trust that everything was in order for your stay, and we hope to see you again in the future. Sincerely,Derek SumpterReverb General Manager

4/10 Mediocre

Iris

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Es bonito el lugar, la cama muy agradable y el agua caliente; pero es importante que avisen que es casi que auto servicio. Nadie te ayuda con maletas (lo haces tu), nadie hace el chek-in (lo haces tú en unas máquinas), no hacen el aseo de la habitación excepto que avises que lo quieres y nadie te dice hasta que preguntas en el bar o la tienda que tienen ahí. Se nota que no cambian todas las toallas después de cada estancia, porque nos tocó tener una toalla sucia de labial. No tiene plancha de ropa, y el closet son unos tubos que cuelgan del techo, muy minimalistas. Hablando de calidad-precio creo que por lo que ofrecen el precio es algo excesivo. Importante saber que un tren de carga pasa cruzando la calle, por lo que en día se escucha algo de ruido por la noche no pasa.
Se hospedó 2 noches en marzo de 2023
Respuesta de General Manager el 10 mar. 2023
Dear Iris,We appreciate your feedback, and we're glad you enjoyed our beautiful property. However, we apologize for any concerns about cleanliness and service as well as for any disappointment with the in-room amenities. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area.Sincerely,Reverb General Manage

6/10 Aceptable

Marita

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
La habitación buena, el servicio del personal buena pero el tema de estacionamiento me parece pésimo, carísimo
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager el 8 mar. 2023
Dear Marita,It's great that our comfortable rooms and friendly Crew impressed you; however, we apologize that you were disappointed with our parking fee. Please know we keep it competitive with area hotels to ensure we provide the best value for our guests while guaranteeing ample parking space. It was a treat to host you, and we hope you'll revisit us for a better overall experience.

10/10 Excelente

Axel

Viajó en grupo
Le gustó: Limpieza, personal y atención
Hay focos que no prenden y la chapa se encontraba zafada
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager el 6 mar. 2023
Dear Axel.The outstanding rating of your recent stay at Reverb By Hard Rock Downtown Atlanta is appreciated. We hope you had a pleasant visit with us. Your comments are important, and we'll use them as we continually work to improve our guests' experience. Please allow us to host you again should you return to Atlanta. Sincerely,Reverb General Manager

6/10 Aceptable

DAVID

Viajó con su pareja, Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
Nice Room Need to train staff better Did not clean the Room during 3 days
Se hospedó 5 noches en enero de 2023
Respuesta de General Manager el 30 ene. 2023
Dear David,It is wonderful to see that you enjoyed our cozy rooms. We hope that you got plenty of R&R. While our housekeeping policies have changed, we are committed to providing guests with anything they may need. If you ever need anything, do not hesitate to reach out to the front desk. We know that we can do better and welcome another chance to prove this.Sincerely,Reverb General Manager

8/10 Bueno

arturo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023

2/10 Terrible

Alejandro

10/10 Excelente

Ernesto

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Reverb Crew el 3 feb. 2023
Thank you for your response. We are delighted you enjoyed your time here at Reverb by Hard Rock. Please come and stay with us again!

10/10 Excelente

Jean

Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Harold

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel. Lo recomiendo 100 %
Se hospedó 1 noche en septiembre de 2022
Respuesta de Reverb Crew Leader el 19 sept. 2022
Harold,We appreciate hearing that you enjoyed the vibe at Reverb Atlanta. We wish you safe travels.

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2022
Respuesta de Reverb Crew Leader el 2 sept. 2022
David, It is great to hear that you had a perfect stay with us, we look forward to welcoming you back, when your travels bring you back to Atlanta.

10/10 Excelente

Loraine

Se hospedó 3 noches en junio de 2022
Respuesta de Reverb Crew Leader el 30 jun. 2022
Loraine, It sounds like we made it to the Top of your Charts. That is great to hear, we welcome fans every day and that is always our goal to have a memorable stay with us.

10/10 Excelente

Yasmany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy nuevo y limpio todo
Se hospedó 1 noche en abril de 2022
Respuesta de General Manager el 11 abr. 2022
Dear Yasmany, We're thrilled to hear our modern, sleek facilities and attention to cleanliness impressed you at Reverb By Hard Rock Downtown Atlanta! Guest satisfaction is our utmost priority, so it's rewarding to have succeeded with you. On behalf of the Crew, thank you for sharing, and come back soon! Sincerely, C. Serna Reverb General Manager

8/10 Bueno

jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo bien solo que no hicieron el aseo de la habitacion a pesar de que dejamos la tarjeta que solicitaba limpieza
Se hospedó 2 noches en abril de 2022
Respuesta de General Manager el 6 abr. 2022
Dear Jose, It was a pleasure to host you at Reverb By Hard Rock Downtown Atlanta. It's terrific you had a wonderful stay at our property. Please accept our apologies for any lapse in service and we appreciate you bringing this to our attention. If your travels bring you back to Atlanta, our Crew hopes you will join us again! Sincerely, C. Serna Reverb General Manager

4/10 Mediocre

Raul

Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Maria

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy lindo!
Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager el 25 oct. 2021
Dear Maria, Our beautiful accommodations are just one reason guests continue to choose Reverb By Hard Rock Downtown Atlanta during their travels and we love to see that you were able to enjoy this as well. We hope you had a blast during your visit and we can't wait to welcome you back again soon. Sincerely, Reverb Directors Team

6/10 Aceptable

Yolima

Viajó con su familia
No le gustó: Limpieza
Se hospedó 2 noches en octubre de 2021
Respuesta de Anthony el 23 oct. 2021
Thank you Yolima for your feedback. It gives us an opportunity to make improvements where necessary. Feel free to contact me for further assistance. It would be my pleasure to address your concerns directly. All the best.

10/10 Excelente

Jose

Se hospedó 1 noche en agosto de 2021
Respuesta de Brandy el 18 sept. 2021
Thank you Jose! See you again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved it. It was confortable, close to the MARTA station and the front desk girl was efficient and clear at our check in. Right now I’m just waiting for the 75 USD deposit to get back to my card and that’s it. We loved the room, and the shampoo the offered was amazing. The Alexa and TV were great.
Se hospedó 1 noche en julio de 2021
Respuesta de General Manager el 15 jul. 2021
Dear Valued Fan, It brightens our day to know your stay with us was exceptional! We're happy that you enjoyed our comfortable accommodations and awesome in-room amenities. Please know that your deposit funds will be released based on your bank's timing. Our crew trusts you had an amazing time exploring the area, and it would be such a pleasure to welcome you back to Reverb By Hard Rock Downtown Atlanta. Sincerely, Reverb Directors Team

10/10 Excelente

Tamara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

2/10 Terrible

Kelley

No le gustó: Personal y atención
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Greer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice amenities
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Valued Fan, We're thrilled you enjoyed our amenities at Reverb By Hard Rock Downtown Atlanta. If you ever need anything during your stay, our Crew is here to assist you. We are looking forward to welcoming you back for another great experience!Sincerely,Derek SumpterReverb General Manager

8/10 Bueno

Bonnie

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff and food was amazing but tv in room did not work and they could not send anyone to fix it after hours. Beds were low to the ground but comfortable. Convenient to Mercedes Benz stadium. Parking is a little pricey.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Bonnie,We appreciate you staying with us and taking the time to leave us a review. It's great to know that our friendly Crew made you feel welcome and that our location worked well for your plans. However, we apologize for any issues with the TV, and we'll follow up to ensure this gets addressed. Should you be in the area again, please consider returning to see us.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Cristian

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice new Hotel with good atmosphere , next to Mercedes stadium!
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Dear Cristian, our Valued Fan,Thank you for choosing to stay with us and for taking the time to share your five-star experience! We are thrilled to hear that our location and awesome atmosphere added to the enjoyment of your visit. Our Crew looks forward to welcoming you back to Reverb By Hard Rock Downtown Atlanta very soon for another memorable stay.Sincerely,Derek SumpterReverb General Manager

8/10 Bueno

DENISE

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
"Stayed for 4 delightful nights and thoroughly enjoyed my experience. The housekeeping service was impeccable, and the bartender from Haiti provided exceptional service. The front desk staff was superb as well. Overall, it's a fantastic place to stay, and I look forward to returning whenever I'm in Atlanta."
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Dear Denise,Thank you for sharing your experience. We're thrilled to hear that you enjoyed your stay, highlighted by the exceptional service from our Crew. Your positive feedback is greatly appreciated, and it motivates us to continue providing outstanding hospitality. We look forward to welcoming you back to Atlanta for another delightful visit!Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Steven

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Definitely a convenient location, within walking distance of several good eateries, rooms are always clean and nicely decorated. Very modern and welcoming
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Dear Steven,We're thrilled to hear that you enjoyed our convenient location and the cleanliness and modern decor in our rooms. It's wonderful to know that you found our property welcoming. We appreciate your positive feedback and hope to welcome you back again soon!Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Jessica

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The check in kiosk was odd, but the front desk team was readily available and attentive, and made the process super easy. Great staff all around!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Jessica,We are honored you chose Reverb By Hard Rock Downtown Atlanta and thrilled to know you were impressed with your stay. Our Crew truly is one of the best in the business and they will be delighted to know they helped make your stay so enjoyable. Thank you for sharing your lovely five-star review. It would be a pleasure to welcome you back on future trips to Atlanta.Sincerely,Derek SumpterReverb General Manager

8/10 Bueno

tanisha r, newburgh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Tanisha,Thank you for joining us at Reverb By Hard Rock Downtown Atlanta. We trust you had a comfortable and enjoyable stay with us in downtown Atlanta. Safe travels, and come back soon. Sincerely,Derek SumpterReverb General Manager

2/10 Terrible

Dasheenia Amber

No le gustó: Limpieza, personal y atención
I would never book with this hotel nor Expedia Both rip offs
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Valued Fan,Thank you for taking a moment to share your thoughts with us. It disappoints us to hear that you did not have a good experience. We welcome you to reach out to our Will-Call team so we can gather specifics and make improvements where needed.We hope that you will consider staying with us again so that we can provide you with the experience you expect and deserve.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Junior Dennis

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice clean place
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 23 abr. 2024
Dear Valued Fan,Thank you so much for choosing to stay with us at Reverb By Hard Rock Downtown Atlanta. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome. We hope to see you again soon, as it was a pleasure having you.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Heather

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Surmitra

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Armani

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love the room. Alexa was the cutest plus, when you walk in shes playing music. They include a charger for phones. The cleanest bathroom and room I've ever had at any hotel. They have a bar, music booth, and photo booth. The staff is friendly and the refreshment area is expensive but convenient.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 23 abr. 2024
Dear Armani,We at Reverb By Hard Rock Downtown Atlanta appreciate your review! It is wonderful to hear you enjoyed our comfortable, spacious rooms and found them to be so clean. We are happy you enjoyed our amenities as well, but more than that, it is wonderful to hear you experienced our warm, friendly Crew. Thank you for being our Valued Fan, and we would love to host you again in the future.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

LaSharon

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I love the energy and vibe of this hotel! Will be back for sure.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 23 abr. 2024
Dear LaSharon, our Valued Fan,Thank you for your perfect rating of Reverb By Hard Rock Downtown Atlanta! It's great to know you appreciated the incredible energy and atmosphere our Crew strives to provide for our Fans. We look forward to hosting you again soon for another fantastic stay!Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Cheron

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Ebony

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property was “super cute”, vibey, clean and staff was very helpful and polite. I definitely will book this hotel when visiting Atlanta. Only one complaint was them having a microwave in the room.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 18 abr. 2024
Dear Ebony,Thank you for being a Fan of Reverb By Hard Rock Downtown Atlanta. We're thrilled you loved our unique music-driven environment! Feedback is always appreciated, and your thoughts on in-room amenities are noted. Our Crew can't wait to see you again when you return to Atlanta!Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Keona

Le gustó: Limpieza, estado de la propiedad e instalaciones
.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Dear Keona,Thank you for your review and for giving us a perfect rating. It was truly a pleasure having you as our Fan, and we hope you return soon!Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

HENRY J

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only booked one night, needed to extend and the manager and staff were super helpful in getting that done!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 17 abr. 2024
Dear Henry,We were delighted to host your recent overnight stay at Reverb By Hard Rock Downtown Atlanta. It's great to hear that you appreciated the attentive service our Crew provided and that they were able to extend your stay with us. Thank you for sharing your positive rating, and we hope to have the opportunity to welcome you back the next time you're in the area.Sincerely,Derek SumpterReverb General Manager

2/10 Terrible

gary

Viajó con su familia
One of the worst hotel experiences I’ve ever had. It’s supposed to be hospitality business, not the get it your self business. Booked here based on experiences at other Hard Rock properties - this place doesn’t measure up at all. Property fit and finish, lack of service and lousy customer service top the list. No real restaurant and food served on paper plates and sheet pans with plastic forks - tip already included with no notice. Whole concept is based on no customer service and convenience for the hotel and staff, not the guest.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Dear Gary,We appreciate you sharing your thoughts. It's disappointing to learn that your stay wasn't what you expected. We take pride in delivering attentive service, so we're sorry we fell short in this area. We hope you reached out to our Crew at Will-Call with any issues, as we welcome the opportunity to address problems before you leave our hotel. Your feedback will be discussed, and we hope to have another chance to earn your confidence.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Stephanie

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
From the time I checked in to the checkout was outstanding. The staff were were very kind , friendly and knowledgeable. My room was cleaned very neat and whatever I didn't have they brought to me with a smile. I would definitely recommend the Reverb Downtown Atlanta.
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Dear Stephanie,Wow! Thank you! Our Crew works hard to ensure our Fans have all they need for a perfect stay, so they will be delighted to read your kind review. It was a pleasure to welcome you to Reverb By Hard Rock Downtown Atlanta, and we are thrilled you were impressed with your stay. We look forward to welcoming you back on future trips to Atlanta.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Tarsha

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kenneth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Wonderful
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 16 abr. 2024
Dear Kenneth,Thank you for your praise! We're thrilled you had a wonderful experience and look forward to your next visit!Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Keylei

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property is very nice, right downtown in a pretty nice area. The Ferris wheel is only a small walk away from the hotel. The staff were super friendly and the lobby was very welcoming. Definitely recommend visiting the bar!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 14 abr. 2024
Dear Keylei,Thank you for choosing Reverb By Hard Rock Downtown Atlanta and for sharing your delightful review. We are thrilled you were impressed with our wonderful Crew, great location, and amazing property. We look forward to welcoming you back for another memorable five-star experience.Sincerely,Derek SumpterReverb General Manager

6/10 Aceptable

Tyrice

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Servicios
The pictures of this property were very misleading. Rooms were not as nice as pictured. Bed sat way too low.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 13 abr. 2024
Dear Tyrice, our Valued Fan,While we are happy to have you as our guest, we are sorry to see you were disappointed in your stay. We work hard daily to create a perfect experience for every Fan and continually learn and improve. We will review your comments as we work to improve and hope to have another opportunity to welcome you back and impress you.Sincerely,Derek SumpterReverb General Manager