2/10 Terrible
Cassie T., Mount Juliet
19 ene. 2026
No le gustó: Limpieza
We do not recommend this place. We arrived late evening 9-10pm. Upon getting in and starting to unpack and get the sofa bed ready, bedding was no where to be found. We searched everywhere, dryer, closets, drawers, under the bed, behind the sofa, kitchen cabinets, etc. and they were not in/on the property. Contacted “host” and received response a hour or so later asking if we had found them, no info on where they are actually located on the property. We had to make a quick decision to get a hotel first night as 4 people cannot sleep in a king bed. Contacted the “host” next day asking them to please bring bedding for sofa so we would not have to pay for second and final night in hotel. “Host” gaslit us and told us absolutely the bedding was on the property. We had to return to the property and take pictures to prove they didn’t exist. We were told unfortunately their cleaning crew was out of town and could not provide bedding for our second night. Upon taking pictures, we now realize that the pictures provided do not show the other issues. There is broken furniture, missing rug, missing picture on the wall. “Host” refused to help and when I called “host,” it was a “property manager.” I don’t know what more I can say, don’t rent this property! They will not make it right and will only make you feel crazy when you simply tell them no bedding is on the property for their second bed.
Cassie T.
Se hospedó 2 noches en enero de 2026