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Opiniones sobre Homewood Suites by Hilton Atlanta - Buckhead

3 out of 5
Homewood Suites by Hilton Atlanta - Buckhead
3566 Piedmont Rd Ne, Atlanta, GA

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 332 de 709 opiniones" "
Evaluación: 8 - Bueno. 205 de 709 opiniones" "
Evaluación: 6 - Aceptable. 86 de 709 opiniones" "
Evaluación: 4 - Mediocre. 44 de 709 opiniones" "
Evaluación: 2 - Terrible. 42 de 709 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Norma

Viajó con su familia
No le gustó: Limpieza, servicios
No hacen limpieza, ni aún solicitando. Las habitaciones están sucias en las alfombras, por allí no aspiran.
Se hospedó 3 noches en septiembre de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de Mikki el 24 dic. 2020
Thank you for taking the time to leave a review on our hotel. We are glad to hear that you enjoyed your stay.

6/10 Aceptable

Sebastian

Viajó con su familia
Le gustó: Limpieza, personal y atención
No le gustó: Comodidad de la habitación
Se hospedó 1 noche en octubre de 2020
Respuesta de Mikki el 17 nov. 2020
Thank you for taking the time to bring to our attention the circumstances you encountered during your stay. We apologize for any frustration and inconvenience. Please be assured the situation is not common and it is certainly not indicative of the level of guest service we wish to provide.

10/10 Excelente

Maria luz

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2020
Respuesta de Mikki el 8 jul. 2020
Thanks! We’re so happy to hear you had a great stay. Please join us again the next time you’re in Buckhead!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Regina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice area very clean surrounding area had shops restaurants very accessible. Property well maintained and up to date. Would stay there again.
Se hospedó 3 noches en abril de 2024
Respuesta de Owner el 6 may. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Goeun

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Owner el 19 abr. 2024
Goeun, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Fredrick, Ashburn

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Rooms were comfortable. The shower was nice. Breakfast was OK. Eggs weren't very good but the rest was fine. paid $20 to park but there was plenty of parking. The location was close for a visit to GT and Emory.
Se hospedó 2 noches en abril de 2024
Respuesta de Owner el 8 abr. 2024
Fredrick, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Bueno

Erion

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Owner el 8 abr. 2024
Erion, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Jasmine

Le gustó: Limpieza, servicios
Love the location. Very clean establishment. Very attentive staff. Nice spacious rooms. And definitely reasonable pricing.
Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 1 abr. 2024
Jasmine, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Aceptable

candace

Le gustó: Servicios
No le gustó: Estado de la propiedad e instalaciones
The place is outdated but clean. The elevators were extremely slow. It was located near everywhere I wanted to visit was a plus!
Se hospedó 2 noches en marzo de 2024
Respuesta de Owner el 29 mar. 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

8/10 Bueno

Sharon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Owner el 28 mar. 2024
Sharon, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bueno

Sarah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great for families. Clean. Easy Parking.
Se hospedó 1 noche en marzo de 2024
Respuesta de Owner el 25 mar. 2024
Sarah, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Jalesa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Owner el 25 mar. 2024
Jalesa, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Janice, Chickamauga

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location (close to Buckhead Theater). Rooms clean and spacious. Staff was friendly. Only complaint is price of parking per night (pay through an app) and walls are very thin (could hear noisy neighbors). Overall nice stay.
Se hospedó 2 noches en marzo de 2024
Respuesta de Owner el 18 mar. 2024
Janice, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

8/10 Bueno

Natasha

Le gustó: Personal y atención
Se hospedó 3 noches en marzo de 2024
Respuesta de Owner el 15 mar. 2024
Natasha, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bueno

Joi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quick check in and clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Owner el 5 mar. 2024
Joi, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Ceara

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay!
Se hospedó 2 noches en marzo de 2024
Respuesta de Owner el 4 mar. 2024
Ceara, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Diana

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel was very clean and the breakfast was really good! The only downside was I wished we didn’t have to pay for parking. Other than that, we enjoyed our stay!
Se hospedó 2 noches en febrero de 2024
Respuesta de Owner el 19 feb. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 Excelente

Mick

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Owner el 5 feb. 2024
Mick, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Tina

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Spacious and the in room amenities were very nice!
Se hospedó 4 noches en enero de 2024
Respuesta de Owner el 26 ene. 2024
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 Bueno

Ann

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en enero de 2024
Respuesta de Owner el 12 ene. 2024
Ann, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

4/10 Mediocre

Machita

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Never again honey
Where do I start? The hotel could not find our paid for reservation, I was not informed about the $150 deposit ahead of time. That was fine but inform me please. The $24/a night parking, on top of the afternoon staff that checked us in being very rude as if they were better than someone, the younger guy that was there in the am was great very professional & understanding. Once i got into my room 2 hours after check in we had a lot of cleaning to do thank God i brought my cleaning supplies their was smudged brown stuff on the toilet seat very nasty sure hate to see the housekeeps house. l We had to go buy towels because most of them that were in the room were nasty. I went to sit on the bed to see the comfort level and if i didn’t know any better i would have thought i was sitting on a prison cot. There was no box spring under the mattress it was just a top mattress sitting on a bed frame. The dishes in the dishwasher were so dusty we couldn’t use them as if they were there for years. Had to go buy paper products. On the morning of checking out we asked for late check out, the front desk said it was fine. Not once but twice did the house keeper come into the room before 11am. She knocked once and then used her key. This hotel charges too much for the BS we had to deal with. We won’t be back. No Thank you!
Se hospedó 2 noches en enero de 2024
Respuesta de Owner el 8 ene. 2024
Thank you for taking the time to share your feedback with us about your recent stay, Machita. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.

10/10 Excelente

Joseph

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 3 ene. 2024
Joseph, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Lamara

Se hospedó 2 noches en diciembre de 2023
Respuesta de Owner el 3 ene. 2024
Lamara, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Yves Roland Dominique

Se hospedó 2 noches en diciembre de 2023
Respuesta de Owner el 5 feb. 2024
Yves, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

William

Viajó con su familia, Viajó con mascotas
Le gustó: Personal y atención
The property was very pet friendly and convenient.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 12 ene. 2024
William, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

4/10 Mediocre

Sinnassamy

Viajó con su familia
No le gustó: Limpieza, servicios
When we checked into our room, we noticed that the shower gel was not available and we had to call and go down to get one. We noticed roaches in the kitchen area which is disgusting. The shower was not draining properly and no action was taken despite informing the front desk. We wont ever stay in this hotel again.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Owner el 28 dic. 2023
Thank you for sharing feedback on your guestroom during your recent stay, Sinnassamy. Guest room cleanliness is a major priority for us, so we will review your feedback with our team to ensure we fix problems like this going forward. Thank you again for sharing your feedback. Please feel free to reach out to the hotel directly if you would like to discuss your experience further. We hope to have the opportunity to welcome you back once again.

6/10 Aceptable

Towanda

Viajó con su familia
Le gustó: Limpieza
I prepaid for the hotel stay and was surprised on arrival. I was informed that I needed to pay $525 for incidentals ($75 per night. During my week stay, housekeeping came to my room once. I asked for fresh towels and wash clothes and was given some towels. The staff stated that she would return with some wash clothes but never returned.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Owner el 8 dic. 2023
Towanda, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excelente

Cathy

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Owner el 8 dic. 2023
Cathy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 Bueno

Lisa

Viajó con su familia
Le gustó: Limpieza, personal y atención
Nice property
Se hospedó 4 noches en noviembre de 2023
Respuesta de Owner el 2 dic. 2023
Lisa, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Edward

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the whole experience
Se hospedó 2 noches en noviembre de 2023
Respuesta de Owner el 29 nov. 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

6/10 Aceptable

Timothy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Not bad!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner el 29 nov. 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

6/10 Aceptable

Ayush

Se hospedó 1 noche en noviembre de 2023
Respuesta de Owner el 16 dic. 2023
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.

10/10 Excelente

Larry

Se hospedó 2 noches en octubre de 2023
Respuesta de Owner el 8 nov. 2023
Larry, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

6/10 Aceptable

Michael

Le gustó: Limpieza, personal y atención
Great property but they had recently painted the wood surface in the rooms so it smells like lacquer. It gave us a headache. They did switch rooms for us but that room had the same issues but wasn’t as bad. Staff was very polite. The lacquer was still wet so it got all over anything that touched it.
Se hospedó 1 noche en octubre de 2023
Respuesta de Owner el 28 oct. 2023
Michael, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 Excelente

Nicole

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best sleep ever
We loved our stay! Going through the stress of Atlanta made it worth it staying at Homewood Suites!
Se hospedó 1 noche en octubre de 2023
Respuesta de Owner el 24 oct. 2023
Nicole, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Bueno

Riccardo Andrea

Viajó por negocios
Le gustó: Limpieza, personal y atención
Ok ma
Tutto bene, insostenibile il parcheggio a 20 usd al giorno
Se hospedó 2 noches en octubre de 2023
Respuesta de Owner el 16 oct. 2023
Riccardo, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

2/10 Terrible

tzvi

Viajó con su familia
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
ac was broken, after a long day of traveling we had to leave the hotel and check in to a different hotel
Se hospedó 3 noches en octubre de 2023
Respuesta de Owner el 11 oct. 2023
Thank you for taking the time to review us, Tzvi. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

10/10 Excelente

Fredrick, chesapeake city

Se hospedó 1 noche en octubre de 2023
Respuesta de Owner el 26 oct. 2023
Fredrick, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Amanda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful stay!!
IT WAS ABSOLUTELY GREAT!!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Owner el 2 oct. 2023
Amanda, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.

8/10 Bueno

Roney

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Owner el 25 sept. 2023
Roney, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bueno

Jennifer

Se hospedó 2 noches en septiembre de 2023
Respuesta de Owner el 21 sept. 2023
Jennifer, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 Bueno

William

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel
Nice place. Everything was clean and fresh. Elevator and floor layout is a bit confusing, but really enjoyed my stay. Breakfast was great.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Owner el 20 sept. 2023
William, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 Excelente

Patti

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a great stay, would go back again
Se hospedó 1 noche en septiembre de 2023
Respuesta de Owner el 18 sept. 2023
Patti, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 Excelente

Rebecca

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Owner el 13 sept. 2023
Rebecca, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 Excelente

Matthew

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only thing i did not like was paying for parking
Se hospedó 1 noche en septiembre de 2023
Respuesta de Owner el 9 sept. 2023
Thank you very much for your positive feedback! We hope to serve you again in the future.

2/10 Terrible

Rusty

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, comodidad de la habitación
Should’ve been nice, but very uncomfortable.
Not what you would expect from Hilton. Hotel had a nice setup and family suite was spacious. However, there were bugs in the room, and the A/C was horrific. For whatever reason, they decided to build a cabinet around the mini split wall unit. Doing so completely shut off the units ability to breath and blow air. They did this in both of our rooms. Top of the cabinet was loose so we had to take it off just to get a little bit of air to come out. Still did not cool down the room. There was no bathroom exhaust fan, so the room heated up even more if someone took a shower. At least the staff was kind enough to get us a portable fan to help us be able to sleep.
Se hospedó 1 noche en agosto de 2023
Respuesta de Owner el 31 ago. 2023
Thank you for taking the time to share your feedback about your recent stay, Rusty. We are very sorry to hear that our property did not meet your expectations. We work very hard to maintain our hotel and ensure we provide a warm, welcoming, and comfortable experience for all guests. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further with a member of our management team. Thank you for your feedback.

10/10 Excelente

Peter

Was nice and Convenient for what I was doing
Se hospedó 1 noche en agosto de 2023
Respuesta de Owner el 21 ago. 2023
Peter, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 Aceptable

Tina

Viajó con su familia
Internet was down for over 48hrs and I couldn’t even get access to my business as I depended on the internet and lost a transaction! Very sad 😞
Se hospedó 5 noches en agosto de 2023
Respuesta de Owner el 21 ago. 2023
Tina, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.