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Opiniones sobre Hampton Inn by Hilton Atlanta Kennesaw

2.5 out of 5
Hampton Inn by Hilton Atlanta Kennesaw
3405 Busbee Drive Northwest, Kennesaw, GA

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 616 de 845 opiniones" "
Evaluación: 8 - Bueno. 159 de 845 opiniones" "
Evaluación: 6 - Aceptable. 31 de 845 opiniones" "
Evaluación: 4 - Mediocre. 18 de 845 opiniones" "
Evaluación: 2 - Terrible. 21 de 845 opiniones" "

9,6/10

Limpieza

9,6/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jhon

Se hospedó 3 noches en diciembre de 2023
Respuesta de Kelsey C el 23 ene. 2024
Thank you for rating us, Jhon we appreciate your feedback, and we are thrilled that you had a great experience at our hotel! Hope to see you again soon!

10/10 Excelente

Carlos

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo muy bien
Se hospedó 2 noches en enero de 2023
Respuesta de Nikki, General Manager el 6 mar. 2023
Te lo agradecemos mucho

2/10 Terrible

Otoniel

Viajó con su familia
No le gustó: Personal y atención, servicios
Las cortinas del cuarto nunca se pudieron bajar, avise en recepción pero tampoco pudieron hacer nada y el precio de cada noche fue alrededor de 300 dolares fue un robo
Se hospedó 1 noche en junio de 2022
Respuesta de Cristopher. el 12 jun. 2022
Thank you for staying with us and for providing us with feedback on your recent stay. I'm so sorry to hear that you experienced this issue while staying with us. I wish this would have been mentioned to me when you and I spoke and extended your reservation so we could have ensured to have this taken care of during your stay and gotten you into a new room. I guarantee that this is not standard and have ensured to let our engineer know to get this issue resolved. I hope that you give us another opportunity to welcome you back to our property in the future.

10/10 Excelente

Alejandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy recomendable
El servicio muy bien, el desayuno incluido cumple perfecto con lo necesario. El staff en general muy amable. Las habitaciones muy cómodas y nuevas
Se hospedó 3 noches en diciembre de 2021
Respuesta de Cristopher el 14 ene. 2022
Thank you for staying with us Alejandra, and for letting us know about how great your stay was! I hope we have the opportunity to welcome you back to the property in the future.

8/10 Bueno

Cliente verificado

Se hospedó 5 noches en mayo de 2019

10/10 Excelente

Brian

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good North Atlanta location
Se hospedó 2 noches en mayo de 2024
Respuesta de Kelsey C el 20 may. 2024
Dear Brian, thank you for taking the time to write a review! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future!

10/10 Excelente

David

Le gustó: Limpieza
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey C el 20 may. 2024
Thank you for your feedback David, hope to see you again soon!

10/10 Excelente

Bradley

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
-
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

jonathan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice, I enjoyed my stay and very clean. My only small thing is it's showing it's age.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey C el 20 may. 2024
Dear Jonathan, thank you for taking the time to write a review! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future!

10/10 Excelente

Lee Ann

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey C el 20 may. 2024
Thank you for your feedback Lee Ann, hope to see you again soon!

4/10 Mediocre

Natalie

Le gustó: Limpieza, personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey C el 16 may. 2024
Thank you for your feedback Natalie, hope to see you again soon!

10/10 Excelente

Paul

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean
Se hospedó 2 noches en mayo de 2024
Respuesta de Kelsey C el 13 may. 2024
Dear Paul, thank you for taking the time to write a review! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future!

10/10 Excelente

Harriet

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient to Kennesaw State University where the graduation was held. Perfect location to walk to the University.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey C el 13 may. 2024
Dear Harriet, thank you for taking the time to write a review! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future!

10/10 Excelente

Shannon

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Front desk staff is always super friendly and very helpful.
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey C el 13 may. 2024
Dear Shannon, thank you for taking the time to write a review! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future!

2/10 Terrible

Leslie, Madison

Viajó con su familia y niños pequeños
No le gustó: Personal y atención
When we went to check in, they said they overbooked even though the room was already paid for by us. They didnt help find us another place to stay and we ended up having to sleep in our car with children. We haven't received our money back. No offer for another night was given.
Se hospedó 1 noche en mayo de 2024
Respuesta de Destinee S. el 7 may. 2024
Dear Leslie, I am so sorry to hear that the hotel overbooked and that you had to suffer the night in your car with your family. I will be reaching out to you directly to correct this.

10/10 Excelente

Zachery

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey C el 13 may. 2024
Thank you for your feedback Zachery, hope to see you again soon!

10/10 Excelente

Gregory

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 7 may. 2024
Thank you for your feedback Gregory, hope to see you again soon!

10/10 Excelente

Kari

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Kelsey C el 6 may. 2024
Thank you for your feedback Kari hope to see you again soon!

10/10 Excelente

Mary Beth

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Kelsey C el 6 may. 2024
Thank you for your feedback Mary Beth, hope to see you again soon!

8/10 Bueno

Donna

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good place to spend a night on the road
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 1 may. 2024
Dear Donna, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future!

10/10 Excelente

Cordreka

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de Kelsey C el 1 may. 2024
Dear Cordreka, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future!

10/10 Excelente

Anton

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Marisa at checkin was fantastic
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 30 abr. 2024
Anton, I am so happy to hear you enjoyed your stay here with us. Our mattresses are the best, I totally agree! Hope to see you soon, until next time please be safe in all your travels.

4/10 Mediocre

Sarah

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
They should update the property
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 30 abr. 2024
Dear Sarah, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future (:

8/10 Bueno

Parvez

Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Xheni

Le gustó: Personal y atención
Se hospedó 4 noches en abril de 2024
Respuesta de Kelsey C el 30 abr. 2024
Dear Xheni, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future (:

10/10 Excelente

Peggie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Kelsey C el 30 abr. 2024
Dear Peggie, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future (:

10/10 Excelente

Patricia

Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 16 may. 2024
Thank you for your feedback Patricia, hope to see you again soon!

6/10 Aceptable

malik

Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Likes: Nice and caring front desk associates. Clean common areas in great condition. Decent breakfast from 6a-10a everyday. Laundry available, $2.50 for each load wash and dry. Convenient location for necessities, shopping, and dining Note: All rooms seemly book fast. Last minute reservations, generally NOT RECOMMENDED for this hotel Breakfast serving area and areas to sit is a bit limited or small in area, but it's fine if you manage to get to breakfast before or after the guest traffic. Parking can become a little crowded, particularly the weekends and overnight when it seems to be busier, but at least there's available spots around the back. Elevator can be a little slow, and currently only one of two is operating. Rooms in general are clean and in good condition, but you just might get a room with dog hair or such left throughout the carpet. I did. Not sure if Housekeeping forgot to vacuum or what. For the most part, lobby and hallways are quiet. Would recommend this Hampton Inn location and give it a solid 3.7 to 4 stars. Still looks new in good condition. Seven floors, but narrow, and seems to be a bit cheap in certain areas of the overall experience, but still fine.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager, Nicola WIlburn el 22 abr. 2024
Thank you, Malik for your feedback, we appreciate you taking the time to let us know how we are doing. I do want to sincerely apologize about the issues you encountered while with us. Unfortunately, when the elevators are jumped in, it causes the sensors to respond by shutting down for safety reasons. Our service providers were called and both cabs are back up and running. I have also sent details over to our housekeeping leaders to discuss the room cleanliness concerns. Again, we are truly sorry for any inconvenience we may have caused. We hope to have you back soon for a greater experience, until then please be safe in you travels.

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean room, comfortable bed, great staff! Would stay again
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 22 abr. 2024
Awesome Gary, thank you for your review! We hope to see you again soon

10/10 Excelente

Lora

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 22 abr. 2024
Dear Lora, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future (:

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Only stayed one night but would stay again! Marissa at the front desk made check in a breeze!
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 18 abr. 2024
Dear Gary, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future!

10/10 Excelente

Macy

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was very impressed with the staff, facility, and my room. The building and rooms are also updated very nicely.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 16 abr. 2024
Dear Macy, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future (:

8/10 Bueno

Patrick

Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 1 may. 2024
Dear Patrick, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future!

8/10 Bueno

Corinna, Shippensburg

Le gustó: Limpieza, personal y atención, servicios
Quiet. Friendly staff. Breakfast had many options. Toilet seat loose and lotion empty.
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 11 abr. 2024
We appreciate the review of your recent stay at our hotel, and apologize for issues that you experienced, this is not the Hampton norm, as our goal is Satisfaction Guaranteed. We have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an improved level of customer service. Thank you once again for your comments.

10/10 Excelente

Sam

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice! Marisa was great!
Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 11 abr. 2024
Dear Sam, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future (:

10/10 Excelente

Corinna, Shippensburg

Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 30 abr. 2024
Dear Corinna, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future (:

8/10 Bueno

Stan

Se hospedó 1 noche en abril de 2024
Respuesta de Kelsey C el 30 abr. 2024
Dear Stan, thank you for taking the time to rate us! I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future (:

8/10 Bueno

Kathleen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024
Respuesta de Kelsey C el 7 abr. 2024
Thank you for rating us Kathleen, we hope to see you again soon.

10/10 Excelente

Jill

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
I picked this because reviews said you couldn’t hear street noise. They must have had a different room. Because can definitely hear the noise ! Easy to find and front desk was friendly !
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager, Nicola WIlburn el 5 abr. 2024
Thank you for your review Jill, typically it is pretty quiet here, the city has been doing some work on the crossroads nearby for the past month which may have attributed to the traffic noise. We do apologize if this kept you up :( Please feel free to let one of our guest agents know and we will be more than happy to assist. Please be safe in your travels and we hope to see you soon.

4/10 Mediocre

ERICA

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
I didn’t have a microwave in room and housekeeping didn’t come as promised
Se hospedó 3 noches en marzo de 2024
Respuesta de Destinee S. el 2 abr. 2024
Dear Erica, thank you for taking the time to leave a review. I do apologize that housekeeping didn't get to service your room during your stay. We did switch to a new system this past week and stay over cleans seem to not be populating correctly on our reports so that we can assign the rooms; we are currently working on this and hope to not have that issue again in the future. Regarding the microwave, unfortunately our property does not provide them in the rooms. We do have one available by the front desk 24/7 and may have a few extras in the back that we could provide you with upon request; hopefully that information will be useful during your next visit! I do hope that regardless of those issues you did enjoy your stay with us overall. If you ever have any questions or concerns feel free to reach out to us at any time and we will do our best to assist you as best as possible (:

10/10 Excelente

Jarvis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Destinee S. el 2 abr. 2024
Dear Jarvis, thank you for taking the time to rate us!I'm glad you enjoyed your stay with us and we hope to welcome you back again in the future (:

10/10 Excelente

jeannette

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Traveled with pets Safe clean room
Se hospedó 1 noche en marzo de 2024
Respuesta de Destinee S. el 2 abr. 2024
Dear Jeannette, thank you for leaving a review! I'm so happy to hear you enjoyed your stay with us and found our accommodations to your liking and hopefully to your furr-babies liking as well! We look forward to welcoming you back again in the future!

10/10 Excelente

Liz

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Conveniently located near the freeway but without freeway noise. Nicely furnished and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Destinee S. el 12 abr. 2024
Dear Liz, thank you so much for choosing our property and for taking the time to write a review! I'm glad everything was to your satisfaction and that our location was convenient for you! We hope to have the chance of welcoming you back again in the future. Have a wonderful day!

8/10 Bueno

Jessica, Heilbad Heiligenstadt

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk staff was very friendly, beds were comfortable, and the hotel room was quiet.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey C el 29 mar. 2024
Dear Jessica, thank you so much for taking the time to leave us a review. I am so happy to hear you enjoyed your stay and found our staff and amenities to your liking! We look forward to welcoming you back to our property again in the future! Have a wonderful day!

10/10 Excelente

Chad

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place to stay - everyone was extremely nice and help full and everything was clean and well managed.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey C el 25 mar. 2024
Dear Chad, thank you so much for taking the time to leave us a review. I am so happy to hear you enjoyed your stay and found our staff and amenities to your liking! We look forward to welcoming you back to our property again in the future! Have a wonderful day!

8/10 Bueno

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Kelsey C el 25 mar. 2024
Thank you Lisa for taking the time to leave us a review Renee, we hope to see you again soon.

10/10 Excelente

Galen

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great staff, clean room The shower was amazing!
Se hospedó 2 noches en marzo de 2024
Respuesta de Destinee S. el 21 mar. 2024
Dear Galen, thank you so much for taking the time to leave us a review. I am so happy to hear you enjoyed your stay and found our staff and amenities to your liking! We look forward to welcoming you back to our property again in the future! Have a wonderful day!

10/10 Excelente

Jill

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Nice place
Se hospedó 4 noches en febrero de 2024
Respuesta de Kelsey C el 20 mar. 2024
Thank you for your response, Jill! We appreciate your feedback, and we are thrilled that you had a great experience at our hotel! Hope to see you again soon!

10/10 Excelente

Cynthia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey C el 18 mar. 2024
Thank you for taking the time to leave us a review Cynthia, we hope to see you again soon.

10/10 Excelente

Linda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice
Se hospedó 1 noche en marzo de 2024
Respuesta de Kelsey C el 11 mar. 2024
Thank you for your response, Linda! We appreciate your feedback, and we are thrilled that you had a great experience at our hotel! Hope to see you again soon!