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Opiniones sobre AVIA Residences on Savoy- Extended Stay

3 out of 5
AVIA Residences on Savoy- Extended Stay
1901 Savoy Dr, Atlanta, GA

Opiniones

7,4

Bueno

Evaluación: 10 - Excelente. 407 de 1001 opiniones" "
Evaluación: 8 - Bueno. 236 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 133 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 78 de 1001 opiniones" "
Evaluación: 2 - Terrible. 147 de 1001 opiniones" "

7,6/10

Limpieza

8,0/10

Personal y atención

7,4/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

6,4/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Yordanis

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Andres

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Pablo

Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Fidel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Es fantástica
Se hospedó 1 noche en octubre de 2023
Respuesta de SB el 11 nov. 2023
Thank you for staying with us here at Sonesta ES Suites Perimeter East! We appreciate you excellent feedback and look forward to serving you again soon in future!

8/10 Bueno

Eduardo

Se hospedó 1 noche en septiembre de 2023
Respuesta de SB el 22 oct. 2023
Thank you for staying at Sonesta. We are delighted that you enjoyed your stay. We look forward to serving you again soon in future!

2/10 Terrible

Giancarlo, Jacksonville

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
TERRIBLE. El sofá cama está con manchas de orina y tenía un terrible olor. Nos cambiaron de habitación y la tapa del baño estaba rota. El desayuno es hasta las 08:30 am y cuando lo reservé por expedia decía hasta las 09:30 am, lo peor es que no es para servirse, sino que ya están en envases y consta de cupcakes y jugos en cajas. No lo recomendaría.
Se hospedó 3 noches en julio de 2023
Respuesta de mclark el 17 jul. 2023
I am very sorry to hear that. Please contact the front desk as soon as possible

8/10 Bueno

Mirasol

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Nesecita más limpieza en sabanas y toallas.
Se hospedó 3 noches en marzo de 2023
Respuesta de SB el 4 abr. 2023
Thank you for staying with us here at Sonesta ES Suites Perimeter East! We appreciate your feedback and will use it to improve guest satisfaction for future. Once again, thank you for staying and we hope to serve you again soon in future!

10/10 Excelente

Yanira

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
MUY LIMPIO
Se hospedó 2 noches en agosto de 2022

6/10 Aceptable

Synia

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención, servicios
Its wasnt really the stay i imagine. It was not up to my liking but its durable for acouple of days.
Se hospedó 2 noches en enero de 2024

4/10 Mediocre

asifbhai

Viajó por negocios
No le gustó: Servicios, estado de la propiedad e instalaciones
Heater was not working properly, water was not hot enough in the shower and most importantly poor wifi for my business stay.
Se hospedó 2 noches en enero de 2024

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Leroy

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Prime stay
My stay at there was excellent
Se hospedó 1 noche en enero de 2024

4/10 Mediocre

ALEX

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nothing similar to the pictures, the hotel staff are very rude, no housekeeping service , no breakfast for many days ,also they charge additional fee for the parking area, no reimbursement or discount for this inconvenients, they only reply “sorry for the inconvenients “ honestetly a want my money back, I feel like someone stool my money. Be aware for this property is an extended stay hotel.

8/10 Bueno

Michele, Sugar Hill

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Servicios
There were strobe lights going off in my room from the time I checked in until the time I got back from a wedding. I was unable to get a hold Of the front desk when I called so I had to Keep going to the office with a video to prove to the guy that it was going on. It was late and I was exhausted and just wanted to sleep. Had I been able to get the issue resolved When I got there, it would Have been better.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Dorothea

Viajó con su familia
No le gustó: Personal y atención
I liked the fire place , the upstairs downstairs features. But the furniture needs to be replaced and my u it it was broken chairs and foot stool. I saw cockroaches so I left early. The property use to be amazing . I would stay here twice a year but this year it was awful it feels and look like an extended stay where people are roaming around smoking marijuana and unkept.
Se hospedó 4 noches en diciembre de 2023

6/10 Aceptable

Victoria

Our room didn’t have a remote and the toilet was clogged the entire time.
Se hospedó 3 noches en diciembre de 2023

4/10 Mediocre

Alexandre

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Não tinha roupa de cama para o sofá cama, toalhas de banho para todos os hóspedes, quarto com cozinha mais sem utensílios e louças. Estadia com café da manhã, porém, não ofereceram no 1o dia de estadia.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Ljupcho, Chicago

Viajó con su pareja, Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The most disgusting place i ever stayed at. This place needs to be demolished. People screaming at 2 in the morning, sketchy people sitting in the parking lot observing everything. We asked for a blow dryer three times nobody brought it, we had to go pick it up ourselves and wait for them to go get from another room. The room is so gross, stains on the carpet, walls, bedding everything is outdated. The pictures that are on expedia are probably when the place first open, now its just a dump. Do not go here!!
Se hospedó 6 noches en diciembre de 2023

2/10 Terrible

Larenia

Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Yolimari

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Kimberly, Ontario

Viajó con su familia
Had to call 4 separate times to request an ironing board (that should’ve been in the room). Waited many hours each time. They said they would send a housekeeper but never did. Asked for towels, and was made to leave my room and walk to the lobby in another building, take my dirty towels before giving me any replacement towels.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Carlotta

Le gustó: Personal y atención
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Julie

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Christina

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Exceptional.
Se hospedó 4 noches en diciembre de 2023

2/10 Terrible

Catherine

Viajó por negocios
I spent my entire stay with a bathroom that doesn’t flush, after I was place in a room where I walked over dog poop to get in, the smell of marijuana was overwhelming within seconds I ended up with a migraine. They charged me parking after I was told if I don’t park overnight it will be free of charge. Canceling my following stay is now a problem to reimburse…

10/10 Excelente

Tamara

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very well kept

4/10 Mediocre

Talitha

No le gustó: Limpieza, servicios
Saw several roaches by the refrigerator & the dishwasher. The sheets & the comforter had big burn holes on them. One of the doors inside of the room had a big hole in it. I would not stay here again.
Se hospedó 4 noches en noviembre de 2023

2/10 Terrible

Jonathan

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Horrible stay!!!
It was absolutely horrible the heat had to be turned on for hot water. The hotel takes 250 for a deposit for a 5 day stay. It’s a community that people live in and the staff in the morning was non communicative.
Se hospedó 4 noches en noviembre de 2023

2/10 Terrible

Khaled

Viajó con su familia
Le gustó: Estado de la propiedad e instalaciones
No le gustó: Limpieza, personal y atención
Morning front desk staff was horrorable service. Breakfast time was still sleeping in Office and she hated to give breakfast , 3 days in the row said was not available all gone because her sleep was interrupted. All hotels give breakfast 3-4 hours in the morning. Within one hours all breakfast was gone? If you dont like your job and dont like to deal with people in customer services, please get another one. On the otherhand I was charged over $500 - more in addition to parking and my invoice $650 was paid prior to my 4 nights stay. I will fight for the extra charges and refund Horrorable service Over charges Not recommend
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Ran2bad4u242117

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a very pleasant stay. Shopping and restaurants are close by. Would stay again.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Marquita

Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Paul

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en noviembre de 2023

8/10 Bueno

Alyssa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent room for the price
The room was more spacious than I was expecting and came with a bunch of amenities like a fireplace, dishwasher, full size fridge with freezer, oven and more. Everything in the room was clean aside from a few stains on the carpet, and stocked with everything I needed. The parking was a bit difficult to find an open space near the room, but other than that everything was great and quiet.
Se hospedó 2 noches en noviembre de 2023

2/10 Terrible

Cherrish

Se hospedó 3 noches en noviembre de 2023

2/10 Terrible

Mohsen

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Julio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

??

Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Elizabeth

Se hospedó 4 noches en octubre de 2023
Respuesta de SB el 11 nov. 2023
Thank you for staying with us here at Sonesta ES Suites Perimeter East! we appreciate you feedback and look forward to serving you again soon in future!

8/10 Bueno

Claudius

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and clean I'll visit again 😊
Se hospedó 5 noches en octubre de 2023
Respuesta de SB el 11 nov. 2023
Thank you for staying with us here at Sonesta ES Suites Perimeter East! We appreciate your wonderful feedback and look forward to serving you again soon in future!

8/10 Bueno

Shakira

Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Scott

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Friendly spacious clean
Se hospedó 1 noche en noviembre de 2023
Respuesta de SB el 11 nov. 2023
Thank you for staying with us here at Sonesta ES Suites Perimeter East! We appreciate your honest feedback and look forward to serving you again soon in future!

8/10 Bueno

Shakira

Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Ebony

Viajó en grupo
Le gustó: Personal y atención, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de SB el 11 nov. 2023
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay

2/10 Terrible

Gia

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2023
Respuesta de SB el 11 nov. 2023
Thank you for staying with us here at Sonesta ES Suites Perimeter East, We appreciate your feedback and hope to serve you again soon in future!

8/10 Bueno

Alfred

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
This place is amazing. Like a real loft townhouse. Really comfortable beds and a full size kitchen. No remotes for the tv and a severely ignored cleaning of the ceiling fans was the bad. Plus the microwave had no glass platter.
Se hospedó 3 noches en octubre de 2023
Respuesta de SB el 11 nov. 2023
Thank you for staying with us here at Sonesta ES Suites Perimeter East! We apologize for the inconvenience regarding few missing items in the room. We truly appreciate your feedback and look forward to serving you again soon in future!

6/10 Aceptable

barbara

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
There was water
There was water in coffee maker it was natsy snd mole was in it there was dishes in dish washer the property is bad. Bed was good there grab and go good
Se hospedó 2 noches en octubre de 2023
Respuesta de SB el 11 nov. 2023
We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon.

4/10 Mediocre

Daphney, Miami

No le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de SB el 11 nov. 2023
Thank you for your review of our hotel. You have noted some deficiencies during your stay and rated us low. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

4/10 Mediocre

Johnny

Viajó con su familia
No le gustó: Servicios, estado de la propiedad e instalaciones
The cable didnt work couldnt watch tv and the internet was down all weekend
Se hospedó 3 noches en octubre de 2023
Respuesta de SB el 11 nov. 2023
We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our engineering team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon.

2/10 Terrible

Eric

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
While it was nice to have so much room, which I paid extra for, I was very disappointed that so many listed features weren't actually available. The pool was closed, the wifi was down the entire time, and the fireplace was wood-burning, with no wood available anywhere nearby, but that didn't matter because they didn't have any fireplace tools, making it impossible to safely use the main feature my family was anticipating. Oh, and apparently they don't have enough towels. They required everyone to bring your used, wet towels to the office and exchange them if you needed fresh ones. My favorite was the torn, raggedy condition of the towels and linens. Truly an adventure! And good luck getting help from the staff. My family travels often and understand that not everything goes perfect all the time, but here, nothing went well, ever. We did not enjoy our stay, and will not use them again. They wouldn't even consider a discount even though they weren't providing the experience listed here on Expedia. Terrible.
Se hospedó 3 noches en octubre de 2023
Respuesta de SB el 11 nov. 2023
Thank you for your feedback of your recent stay with us. We understand you were unhappy with the cleanliness of your room and we are very sorry for this experience. We take pride in our guests being satisfied and apologize that we were unable to meet that expectation. The Hotel Management Team will be working together with housekeeping team to prevent this from happening in the future. We hope you will consider staying with us again.

6/10 Aceptable

Fatima

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
For 909$ i would had love for my tv in my bed room to had work and the living room tv had a few channels thats u couldnt her. Besides that i want to relax and thata just what i did relax. Front desk staff wa the best day or night.
Se hospedó 4 noches en octubre de 2023
Respuesta de SB el 11 nov. 2023
Thank you for staying with us here at Sonesta ES Suites Perimeter East, We appreciate your honest feedback and hope to serve you again soon in future!