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Opiniones sobre AC Hotel by Marriott Atlanta Midtown

4 out of 5
AC Hotel by Marriott Atlanta Midtown
53 14th Street NE, Atlanta, GA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 234 de 338 opiniones" "
Evaluación: 8 - Bueno. 63 de 338 opiniones" "
Evaluación: 6 - Aceptable. 23 de 338 opiniones" "
Evaluación: 4 - Mediocre. 11 de 338 opiniones" "
Evaluación: 2 - Terrible. 7 de 338 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Edward

Se hospedó 2 noches en septiembre de 2023
Respuesta de AC Hotel Front Desk Agent el 26 sept. 2023
Thanks for staying with us!

10/10 Excelente

Randy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very good hotel to stay at midtown Atlanta
Se hospedó 2 noches en septiembre de 2023
Respuesta de AC Front Desk el 5 sept. 2023
Thanks for staying with us

10/10 Excelente

Carlos Eduardo

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente opción
El hotel está muy bien ubicado, las habitaciones son amplias, minimalistas sin ser austeras, camas grandes y cómodas y muchas almohadas
Se hospedó 4 noches en junio de 2022
Respuesta de AC Front Desk Team el 5 jul. 2022
Thank you for choosing AC Hotel in Midtown as your home away from home

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en enero de 2020
Respuesta de Nicholas el 16 ene. 2020
Thank you for your honest review. We strive to provide excellent service here at the AC Hotel in Midtown Atlanta. We hope to host you next time you are here!

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto la limpieza nos atendieron muy bien gracias recibimiento
Se hospedó 2 noches en abril de 2019
Respuesta de Tim el 3 may. 2019
Gracias por estar con nosotros. Por favor vuelve pronto.

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gusto mi estadía en el hotel AC Midtown. Todo estuvo muy higiénico y agradable
Se hospedó 1 noche en abril de 2019
Respuesta de Capitán el 3 may. 2019
Gracias por compartir. Por favor vuelva pronto!

10/10 Excelente

Sheree

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The view of the city was awesome!!
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Saphire

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
No le gustó: Estado de la propiedad e instalaciones
The Internet wasn’t working when you first came in. The Shower spray was spewing water everywhere.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Mellyssa

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Greatha

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Rooms were very clean Staff was very informative and pleasant Wish you served free breakfast
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Randall

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Tiffany

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The AC hotel was amazing! From the moment I walked in, the staff was incredibly welcoming and accommodating. Every staff member I interacted with was kind, pleasant, and helpful. They always had smiles on their faces and were willing to assist me with whatever I needed. The room was immaculate, and the beds were very comfortable, which is rare for me to experience in hotels. Even the housekeeping staff were friendly and pleasant in the hallways. I was so satisfied with my stay that I decided to become a Bonvoy member, as I plan on returning to the same hotel in the next few months. Although I didn't get their names, I wish I had, so that I could acknowledge the amazing staff who made my stay so enjoyable.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Cheyenne A

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely hotel! Will definitely return again for a staycation or an event happening in the city.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Anne

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I love AC properties. They are modern and easy-designed for travelers. Great breakfast if you want it. I paid much more for Westin and had to buy my morning coffee.

4/10 Mediocre

Stephanie

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Cole at the front desk was not a pleasure to work with.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Amy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Happy with our stay. We enjoy walking and everything we wanted to do was walkable. Even if something was far... the ease of walking through the surrounding neighborhoods was enjoyable. Whole Foods was just down the street and plenty of places to eat were available near by. Staff at check in and check out were friendly and easy to talk to. Would stay again. I only have 2 complaints. 1. AC/heat worked well.... but very loud when it kicked on in room 835. Difficult to sleep soundly when you are waking up everytime. 2. No hot water in the morning to shower. Hot water was supposedly out throughout the hotel. We were offered complimentary breakfast to make it right. We asked for free parking instead and that was honored. Overall, happy with our experience.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Megan

Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Russell

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great people
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Brent

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel, disappointing stay.
This was a solo trip to get away and recharge. Overall disappointed with the hotel from what I had expected. Half the bar food menu was unavailable, the room temp was all over the place, the lobby was frigid at all times, and the front desk couldn’t have cared less when I mentioned my disappointment with my stay. Zero apologies and all excuses.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Shaheena

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Gary

Viajó con su pareja
Le gustó: Limpieza
The construction quality is poor.. materials very cheap cheap. Very little thought went into simple details...ie, location of electric outlet for coffee maker. Great location salvaged to stay.
Se hospedó 1 noche en diciembre de 2023

4/10 Mediocre

Maria

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Nichola

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Definitely will go back👍
Wonderful great stay excellent experience! Great locations
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Christopher

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was impeccable!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Robert

Se hospedó 2 noches en diciembre de 2023
Respuesta de AC Front Desk el 10 dic. 2023
Thanks for staying with us!

8/10 Bueno

Teresa

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location
Se hospedó 2 noches en diciembre de 2023
Respuesta de AC Front Desk el 10 dic. 2023
Thanks for staying with us!

10/10 Excelente

Tom

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel.
Se hospedó 1 noche en diciembre de 2023
Respuesta de AC Front Desk el 10 dic. 2023
Thanks for staying with us!

8/10 Bueno

Nitosha

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Antonia

Viajó en grupo
Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de AC Front Desk el 28 nov. 2023
Thanks for staying with us!

10/10 Excelente

Giannina

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en noviembre de 2023
Respuesta de Front Desk Agents el 18 nov. 2023
Thanks for staying with us!

10/10 Excelente

Elisabeth

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great experience, nice rooms.
Se hospedó 1 noche en noviembre de 2023
Respuesta de AC Front Desk el 20 nov. 2023
Thanks for staying with us!

10/10 Excelente

Sandra

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en octubre de 2023
Respuesta de AC Front Desk Agents el 4 nov. 2023
Thanks for staying with us!

10/10 Excelente

Rhonda

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel was very nice. Room is spacious & cozy! Staff very attentive.
Se hospedó 1 noche en octubre de 2023
Respuesta de AC Hotel Front Desk el 23 oct. 2023
Thanks for staying with us!

10/10 Excelente

Carlos J

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely Staff
Lovely staff. Beautiful rooms. Confusing layout of the hotel and different areas to the point that staff were also a little confused. Great location!!!
Se hospedó 1 noche en octubre de 2023
Respuesta de AC Hotel Midtown el 19 oct. 2023
Thanks for staying with us!

10/10 Excelente

Barbara

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent staff and facility
Se hospedó 1 noche en octubre de 2023
Respuesta de AC Hotel Front Desk el 14 oct. 2023
Thanks for staying with us!

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de AC Front Desk Agent el 26 sept. 2023
Thank you for staying with us!

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property! Clean and comfortable rooms.
Se hospedó 1 noche en septiembre de 2023
Respuesta de AC Front Desk el 25 sept. 2023
thanks for staying with us!

10/10 Excelente

Rachel

Se hospedó 1 noche en septiembre de 2023
Respuesta de AC Front Desk el 15 oct. 2023
Thanks for staying with us!

6/10 Aceptable

You Kyung

Viajó por negocios
Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The AC sound was too laud oto the extent to disrupt sleeping .
Se hospedó 2 noches en septiembre de 2023
Respuesta de Front Desk Agent el 25 sept. 2023
Thank you for your feedback and I do apologize for the loud issue from the rooftop lounge. Thank you again for choosing to stay with us.

10/10 Excelente

Emily

Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very Happy with AC Hotel Midtown
AC Hotel Midtown was wonderful. We stayed there for the Music Midtown festival so it's a pretty chaotic weekend. Even though the hotel was full and there were a lot of people coming and going, all of the staff were exceptional and took very good care of us. The premises and rooms were well kept and very clean. The hotel has added security measures so only hotel guests, with a key, can access the floors with rooms.
Se hospedó 2 noches en septiembre de 2023
Respuesta de AC Front Desk el 18 sept. 2023
Thank you for your kind words, hope to see you next year!

10/10 Excelente

Samantha

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Beautiful, clean, walkable and friendly staff
The hotel is beautiful! Check in was incredibly easy, didn’t take more than 5 minutes. The staff were all really kind and helpful. The location is close to tons of restaurants and shops so definitely a walkable hotel. Parking was close in the garage next to the hotel and felt really safe. The room was very clean, modern and comfortable. Definitely would stay here again!
Se hospedó 1 noche en septiembre de 2023
Respuesta de AC Front Desk el 18 sept. 2023
Thanks for staying with us and hope to see you next year!

10/10 Excelente

Ariel

Se hospedó 2 noches en septiembre de 2023
Respuesta de AC Front Desk el 5 sept. 2023
Thanks for staying with us

10/10 Excelente

Manuel, Lithia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The lady for check in wasn’t that friendly, later at check out was much better, maybe she ha a bad day. Hotel was clean quiet. Breakfast was great. Many good restaurants around the hotel. Parking was easy . This is our second time at this hotel and pretty sure we’ll be back
Se hospedó 3 noches en agosto de 2023
Respuesta de AC Hotel el 21 ago. 2023
Thanks for staying with us!

8/10 Bueno

shondale

Se hospedó 1 noche en agosto de 2023
Respuesta de AC Front Desk Agents el 15 ago. 2023
Thanks for staying with us!

4/10 Mediocre

Robbin

Viajó por negocios, Viajó con su familia
No le gustó: Personal y atención
Front office staff unfriendly. All rooms are faced towards the pool where they play loud music all day. A cleaning manager wakes you up at 9 to ask when you leave the room. No do not disturb card in the room. There are better hotels for this amount of money in the area
Se hospedó 1 noche en agosto de 2023
Respuesta de AC Front Desk Management el 12 ago. 2023
Thanks for letting us know about your stay. I do want to apologize for any inconvenience. I will share this review with my leadership team so this will not happen again. Thanks again for staying with us

8/10 Bueno

Marcus

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Beautiful Hotel
Great location. Not far from food options and Atlantic station. This hotel is beautiful and looks new. The hotel smells so good when you enter. Check-in was a disaster! I arrived @ 3:45pm and didn’t a room till after 5pm. Housekeeping didn’t have the rooms clean. I requested be on the side with the view/music and there were no rooms ready. I was given a room for hearing impaired with a horrible view,but I asked to be moved. Housekeeping keep pushing the wait time! I expressed to the lady at the front of check-in is @3pm and it was a Saturday then the rooms should be cleaned and ready! There was hair on my bed cover and in the bathroom. My toilet was making this leaking noise the entire night🙄. And one side of the shower door didn’t close. I didn’t tell the front desk until check-out bc it took forever to get that room. When I told the guy(light skin with glass and hair) at the front desk he seemed uninterested. He also had a slick mouth. I don’t think that’s the job for him bc the day of check-in he walking around cursing to himself complaining about his job! The lady that checked me in Shawnta( dark skin with glasses), she was was very professional and did go out her way to try to accommodate us; Housekeeping dropped the ball. Oh! The rooftop and pool was a whole vibe. I would recommend this hotel and I will be returning. Housekeeping has to do better!
Se hospedó 1 noche en agosto de 2023
Respuesta de AC Hotel Management Team el 7 ago. 2023
Thank you for choosing is and for taking the time to share your review. Based on the ratings we earned from you we failed to meet your expectations as well as our own. We will continue to work with our team to improve the quality of the operations and the service we deliver.

10/10 Excelente

Michael, Canton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel in a great location; convenient to dining options. Room was very clean and spacious. Only disappointment was the Rooftop and Lobby Bar. The Lobby Bar closed at 7:00 on a Saturday night... The Rooftop Bar was way too noisy with the music blasting. We were looking forward to having a drink until we got there and couldn't hold a conversation because music was so loud. The Lobby Bar would have been perfect....quiet and relaxing, but it was closed.
Se hospedó 1 noche en julio de 2023
Respuesta de AC Hotel el 10 jul. 2023
Thanks for staying with us, sorry about the AC Lounge being closed

8/10 Bueno

David

Le gustó: Limpieza, personal y atención
Property was good would have been great but upon arrival the water wasn’t working and I was due at a conference. So I wasn’t able to shower. The hotel offered no resolution or comp for the big inconvenience.
Se hospedó 2 noches en julio de 2023
Respuesta de AC Front Desk el 10 jul. 2023
Good Evening I do want to apologize for your inconvenience on that day. Please contact the hotel so we can help resolve this issue. Thanks again for staying with us

10/10 Excelente

Nancy

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hotel lobby was airy and bright and smelled Devine! The rooms were really large and the rooftop bar was so much fun, great music, chill vibe and the food and cocktails were delicious!
Se hospedó 3 noches en junio de 2023
Respuesta de AC Front Desk el 8 jul. 2023
Thanks for staying with us!