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Opiniones sobre Reverb by Hard Rock Atlanta Downtown

4 out of 5
Reverb by Hard Rock Atlanta Downtown
89 Centennial Olympic Park Dr., Atlanta, GA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 1357 de 2038 opiniones" "
Evaluación: 8 - Bueno. 309 de 2038 opiniones" "
Evaluación: 6 - Aceptable. 191 de 2038 opiniones" "
Evaluación: 4 - Mediocre. 78 de 2038 opiniones" "
Evaluación: 2 - Terrible. 103 de 2038 opiniones" "

9,4/10

Limpieza

9,0/10

Personal y atención

8,8/10

Servicios

9,2/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hermoso hotel, cerca al downtown de Atlanta que se accede caminando, parada de Metro muy cerca. Para eventos deportivos lo mejor todos los coliseos accesibles caminando. El hotel una maravilla
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Jorge,Thank you so much for choosing to stay with us at Reverb By Hard Rock Downtown Atlanta. Impressing all of our Fans with a wonderful experience is always a top priority for us, so we're thrilled this was the case for you. It's great to read you were able to take full advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Mariela

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 13 mar. 2024
Dear Jose, our Valued Fan,Thank you so much for your five-star review! Welcoming you to Reverb By Hard Rock Downtown Atlanta was indeed an honor, and we trust you had everything you needed to feel at home. Come back anytime!Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Daniel

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was my first time visiting Atlanta and this hotel was wonderful and very comfortable and safe. I am going to recommend my friends and everyone to visit this hotel when they go to Atlanta.
Respuesta de General Manager el 12 feb. 2024
Dear Daniel,We are delighted you chose to stay with us on your first trip to Atlanta! It's wonderful to know that you thoroughly enjoyed your experience, and we appreciate your perfect rating. Thank you for your thoughtful recommendation, and we look forward to your return! Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Ximena

Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Daisy Luna

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Arseli

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno
Se hospedó 2 noches en julio de 2023
Respuesta de General Manager el 3 ago. 2023
Dear Arseli,It's wonderful to hear that you had a great time with us. We trust that everything was in order for your stay, and we hope to see you again in the future. Sincerely,Derek SumpterReverb General Manager

4/10 Mediocre

Iris

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
Es bonito el lugar, la cama muy agradable y el agua caliente; pero es importante que avisen que es casi que auto servicio. Nadie te ayuda con maletas (lo haces tu), nadie hace el chek-in (lo haces tú en unas máquinas), no hacen el aseo de la habitación excepto que avises que lo quieres y nadie te dice hasta que preguntas en el bar o la tienda que tienen ahí. Se nota que no cambian todas las toallas después de cada estancia, porque nos tocó tener una toalla sucia de labial. No tiene plancha de ropa, y el closet son unos tubos que cuelgan del techo, muy minimalistas. Hablando de calidad-precio creo que por lo que ofrecen el precio es algo excesivo. Importante saber que un tren de carga pasa cruzando la calle, por lo que en día se escucha algo de ruido por la noche no pasa.
Se hospedó 2 noches en marzo de 2023
Respuesta de General Manager el 10 mar. 2023
Dear Iris,We appreciate your feedback, and we're glad you enjoyed our beautiful property. However, we apologize for any concerns about cleanliness and service as well as for any disappointment with the in-room amenities. We'll keep your comments in mind, and we hope you'll consider staying with us again should you be back in the area.Sincerely,Reverb General Manage

6/10 Aceptable

Marita

Viajó con su familia
Le gustó: Limpieza
No le gustó: Servicios, estado de la propiedad e instalaciones
La habitación buena, el servicio del personal buena pero el tema de estacionamiento me parece pésimo, carísimo
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager el 8 mar. 2023
Dear Marita,It's great that our comfortable rooms and friendly Crew impressed you; however, we apologize that you were disappointed with our parking fee. Please know we keep it competitive with area hotels to ensure we provide the best value for our guests while guaranteeing ample parking space. It was a treat to host you, and we hope you'll revisit us for a better overall experience.

10/10 Excelente

Axel

Viajó en grupo
Le gustó: Limpieza, personal y atención
Hay focos que no prenden y la chapa se encontraba zafada
Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager el 6 mar. 2023
Dear Axel.The outstanding rating of your recent stay at Reverb By Hard Rock Downtown Atlanta is appreciated. We hope you had a pleasant visit with us. Your comments are important, and we'll use them as we continually work to improve our guests' experience. Please allow us to host you again should you return to Atlanta. Sincerely,Reverb General Manager

6/10 Aceptable

DAVID

Viajó con su pareja, Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones
Nice Room Need to train staff better Did not clean the Room during 3 days
Se hospedó 5 noches en enero de 2023
Respuesta de General Manager el 30 ene. 2023
Dear David,It is wonderful to see that you enjoyed our cozy rooms. We hope that you got plenty of R&R. While our housekeeping policies have changed, we are committed to providing guests with anything they may need. If you ever need anything, do not hesitate to reach out to the front desk. We know that we can do better and welcome another chance to prove this.Sincerely,Reverb General Manager

8/10 Bueno

arturo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023

2/10 Terrible

Alejandro

10/10 Excelente

Ernesto

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Reverb Crew el 3 feb. 2023
Thank you for your response. We are delighted you enjoyed your time here at Reverb by Hard Rock. Please come and stay with us again!

10/10 Excelente

Jean

Se hospedó 2 noches en noviembre de 2022

10/10 Excelente

Harold

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente hotel. Lo recomiendo 100 %
Se hospedó 1 noche en septiembre de 2022
Respuesta de Reverb Crew Leader el 19 sept. 2022
Harold,We appreciate hearing that you enjoyed the vibe at Reverb Atlanta. We wish you safe travels.

10/10 Excelente

David

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2022
Respuesta de Reverb Crew Leader el 2 sept. 2022
David, It is great to hear that you had a perfect stay with us, we look forward to welcoming you back, when your travels bring you back to Atlanta.

10/10 Excelente

Loraine

Se hospedó 3 noches en junio de 2022
Respuesta de Reverb Crew Leader el 30 jun. 2022
Loraine, It sounds like we made it to the Top of your Charts. That is great to hear, we welcome fans every day and that is always our goal to have a memorable stay with us.

10/10 Excelente

Yasmany

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy nuevo y limpio todo
Se hospedó 1 noche en abril de 2022
Respuesta de General Manager el 11 abr. 2022
Dear Yasmany, We're thrilled to hear our modern, sleek facilities and attention to cleanliness impressed you at Reverb By Hard Rock Downtown Atlanta! Guest satisfaction is our utmost priority, so it's rewarding to have succeeded with you. On behalf of the Crew, thank you for sharing, and come back soon! Sincerely, C. Serna Reverb General Manager

8/10 Bueno

jose

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo estuvo bien solo que no hicieron el aseo de la habitacion a pesar de que dejamos la tarjeta que solicitaba limpieza
Se hospedó 2 noches en abril de 2022
Respuesta de General Manager el 6 abr. 2022
Dear Jose, It was a pleasure to host you at Reverb By Hard Rock Downtown Atlanta. It's terrific you had a wonderful stay at our property. Please accept our apologies for any lapse in service and we appreciate you bringing this to our attention. If your travels bring you back to Atlanta, our Crew hopes you will join us again! Sincerely, C. Serna Reverb General Manager

4/10 Mediocre

Raul

Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Maria

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy lindo!
Se hospedó 1 noche en octubre de 2021
Respuesta de General Manager el 25 oct. 2021
Dear Maria, Our beautiful accommodations are just one reason guests continue to choose Reverb By Hard Rock Downtown Atlanta during their travels and we love to see that you were able to enjoy this as well. We hope you had a blast during your visit and we can't wait to welcome you back again soon. Sincerely, Reverb Directors Team

6/10 Aceptable

Yolima

Viajó con su familia
No le gustó: Limpieza
Se hospedó 2 noches en octubre de 2021
Respuesta de Anthony el 23 oct. 2021
Thank you Yolima for your feedback. It gives us an opportunity to make improvements where necessary. Feel free to contact me for further assistance. It would be my pleasure to address your concerns directly. All the best.

10/10 Excelente

Jose

Se hospedó 1 noche en agosto de 2021
Respuesta de Brandy el 18 sept. 2021
Thank you Jose! See you again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved it. It was confortable, close to the MARTA station and the front desk girl was efficient and clear at our check in. Right now I’m just waiting for the 75 USD deposit to get back to my card and that’s it. We loved the room, and the shampoo the offered was amazing. The Alexa and TV were great.
Se hospedó 1 noche en julio de 2021
Respuesta de General Manager el 15 jul. 2021
Dear Valued Fan, It brightens our day to know your stay with us was exceptional! We're happy that you enjoyed our comfortable accommodations and awesome in-room amenities. Please know that your deposit funds will be released based on your bank's timing. Our crew trusts you had an amazing time exploring the area, and it would be such a pleasure to welcome you back to Reverb By Hard Rock Downtown Atlanta. Sincerely, Reverb Directors Team

10/10 Excelente

Mayela

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fast check in and check out staff was very helpful with keeping our bags with them while our room got ready
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Willie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It would have been five stars had I been notified in advance that the Rooftop bar and club would not be available for usage
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 21 may. 2024
Dear Willie, our Valued Fan,Thank you for staying with us and for your review. We are glad your visit was great overall; however, we apologize for any miscommunication regarding RT60. Our Crew aims to provide unforgettable experiences for all of our Fans, and we are disappointed this was not the case for you. Please accept our sincere apologies, and we hope to see you again soon for a visit we know will surpass all of your expectations!Sincerely,Derek SumpterReverb General Manager

8/10 Bueno

Barry

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Limited but friendly attentive staff. Clean and updated from the bottom up. The area around the hotel was under constuction. There were homeless campsites under the bridge near the entrance to the lobby. The homeless are plentiful in the city like every other city. They are usually harmless but an eyesore for some. There were plenty of museums, attractions and restaurants nearby. I liked the hotel overall. Reverb is unique and refreshing from the lobby to the lighting.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 21 may. 2024
Dear Barry,Thank you for your review of Reverb By Hard Rock Downtown Atlanta. It is wonderful to hear you mention our clean, updated facilities and friendly, attentive staff. We understand the nearby construction may have been disruptive, and we apologize for any inconvenience it caused. We are happy to hear you enjoyed the convenient location near museums, attractions, and restaurants. Our crew strives to create a unique and refreshing atmosphere at Reverb, and we are glad you found it reflected throughout the hotel. We look forward to welcoming you back soon.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Precious

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Michael

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful hotel and view from the rooftop bar.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 21 may. 2024
Dear Michael,Thank you for your wonderful feedback! We're thrilled you enjoyed our beautiful hotel and the stunning view from RT60. Providing memorable experiences for our guests is our top priority, and we're delighted to hear that we succeeded during your visit. We can't wait to welcome you back soon for another enjoyable stay and more breathtaking views.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Keladia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loved the cleanliness of the rooms the led lights and the Alexa in the rooms. The rooftop was also a vibe… you will love it. Book now
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 17 may. 2024
Dear Keladia, our Valued Fan,Your wonderful compliments are a delight to read! Thank you for complimenting our clean, modern, and well-equipped accommodations. We are thrilled you were able to soak in the incredible vibe at RT60 as well. It was our pleasure to welcome you here at Reverb By Hard Rock Downtown Atlanta, and we look forward to jamming with you again in the future!Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Melody

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff Kenya was amazing she made our stay wonderful her welcoming demeanor and her personality was on point
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 17 may. 2024
Dear Melody, our Valued Fan,Thank you for your fantastic review! We're thrilled that our Crew Member, Kenya, made your stay wonderful. We look forward to welcoming you back for another great experience.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Clement

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely play. Definitely staying here again in the future.
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 15 may. 2024
Dear Clement,Thank you for choosing Reverb By Hard Rock Downtown Atlanta! It's always a pleasure to welcome our great Fans, and we look forward to jamming with you again soon!Sincerely,Derek SumpterReverb General Manager

6/10 Aceptable

Kimberly

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I didn’t like there was no microwave or small fridge in the room which was an inconvenience cause the drinks I bought to put in the fridge to stay cool was pointless and to use the microwave in the amenity area was just too far away.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 16 may. 2024
Dear Kimberly,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any disappointment with the in-room amenities, and we'll take your suggestions into consideration as we continue making improvements for our great Fans. Our Crew was delighted to welcome you, and we hope to have the opportunity to provide a more unforgettable experience for you in the future.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Romeo

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent overall
Se hospedó 4 noches en abril de 2024
Respuesta de General Manager el 14 may. 2024
Dear Romeo,We're delighted you enjoyed your stay at Reverb By Hard Rock Downtown Atlanta! Please come see us again soon.Sincerely,Derek SumpterReverb General Manager

8/10 Bueno

Blake

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Good room, and great view of the stadium
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 14 may. 2024
Dear Blake, our Valued Fan,Thank you for your review! We're glad you enjoyed your room and the great view of the stadium. It's wonderful to hear that these elements contributed positively to your stay. We hope to welcome you back soon for another pleasant experience!Sincerely,Derek SumpterReverb General Manager

6/10 Aceptable

Andrea

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Really nice guestrooms. Friendly staff.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 14 may. 2024
Dear Andrea,Thank you for providing your review. It is wonderful to hear that you found our rooms comfortable and our Crew friendly and accommodating. We look forward to you staying with us again in the future.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

edgar, ATLANTA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great experience
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 14 may. 2024
Dear Edgar,Thank you for staying with us at Reverb By Hard Rock Downtown Atlanta. We are thrilled to learn you enjoyed your stay and your return is highly anticipated.Sincerely,Derek SumpterReverb General Manager

8/10 Bueno

Nathanael

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
The vibe, the view and ambiance of the property were great. The staff was amazing and the customer service was terrific. The only issue I had was the fact that I had to pay separately for Self-parking and there was no access to the parking deck from the hotel itself. I had to walk outside and go up the deck each time I needed to go to the car.
Se hospedó 3 noches en mayo de 2024
Respuesta de General Manager el 14 may. 2024
Dear Nathanael, our Valued Fan,Thank you for taking the time to share the feedback about your stay with us at Reverb By Hard Rock Downtown Atlanta! We find it wonderful that you found the overall vibe of our atmosphere great. We agree that our Crew is amazing, and we are glad that you found their support terrific. We understand your concerns regarding the parking, and we will send them Back Stage to help us find ways to improve. It was a pleasure to host you, and our Crew looks forward to the opportunity to welcome you back.Sincerely,Derek SumpterReverb General Manager

8/10 Bueno

Jason, Freeport

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pretty decent stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 14 may. 2024
Dear Jason, our Valued Fan,Thank you for taking the time to share feedback regarding your recent stay. We look to provide every guest with an electric time, so hearing your stay was only decent does not thrill us. We provide live entertainment upstairs on the rooftop and downstairs at Performance Zone Thursday through Sunday, so we would love to invite you back during those times to hopefully improve the feedback regarding your stay.Sincerely,Derek SumpterReverb General Manager

8/10 Bueno

Ayesha

Viajó por negocios
Shower had hair on wall tile thats a problem convenient store items were not fresh nor fully stocked items also are placed behind desk not smart idea. Entering the door the check in sign is not visible. The bartender Ebony was knowledgable made recommendations for healthy food choices. I did ask her about the rooms and she had not seen them? Thats ridiculous, this is not 1960, it's a bit classist and not smart. She was at the front, thats point of contact and her job is to be friendly. Meanwhile, the gentleman who checked me in told me the restaurant he believed closed at 9:00 or 9:30 he was wrong, the kitchen closes at 9:45. So rather than barring staff from the property other than their post how about train them and have the communicate as a team, not a department .
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 13 may. 2024
Dear Ayesha, Thank you for taking a moment to share your feedback. While we're happy to hear that our friendly crew was the highlight of your stay, we're sorry to hear you were disappointed with other aspects. The quality of our service is paramount, and we take your comments to heart. We will address your feedback internally so that we can reflect and improve where needed. We hope you'll consider staying with us again in the future. Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Sigmund

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Juan

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The rooms were very modern
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 10 may. 2024
Dear Juan,Thank you so much for the perfect rating and for highlighting our modern accommodations. Your feedback means the world to us, and we hope to see you again soon. Sincerely,Derek SumpterReverb General Manager

8/10 Bueno

Jordan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pretty good
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 8 may. 2024
Dear Jordan,Thank you for choosing to stay with us during your recent trip. We're thrilled you enjoyed your overall visit. However, if there was anything we could have done differently to improve your experience, please don't hesitate to reach back out. The pleasure was all ours, and we hope to welcome you back to Reverb By Hard Rock Downtown Atlanta soon.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Shawanda

Le gustó: Limpieza
Loved it!
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 8 may. 2024
Dear Shawanda,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back soon for another great stay at Reverb By Hard Rock Downtown Atlanta.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Tammy Valencia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The check~in was a breeze, I was checked in by Josh. His customer service was ridiculous. He was kind, friendly, and welcoming. The atmosphere was fun. It was a really great stay and I can't wait to return. Tammy
Se hospedó 2 noches en mayo de 2024
Respuesta de General Manager el 7 may. 2024
Dear Tammy,What a wonderful review of Reverb By Hard Rock Downtown Atlanta! Josh will be thrilled to be commended for his warm, welcoming hospitality. We're delighted you enjoyed our lively atmosphere and we look forward to your next visit.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Annie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved everything about it, location was very convenient for the Arena event I was in town for.
Se hospedó 1 noche en febrero de 2024
Respuesta de General Manager el 7 may. 2024
Dear Annie,We at Reverb By Hard Rock Downtown Atlanta thank you for your review and are pleased to have been in a convenient location for your trip. It is wonderful to know you enjoyed your stay with us, and we look forward to your next visit. Sincerely,Derek SumpterReverb General Manager

6/10 Aceptable

Tamerick

Le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Kristen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed 1 night in a 2 bed Queen and the room was BIG, right across from the Mercedes Benz Stadium and I had a great view of it. The room was spotless, I had plenty of counter space and I slept SO good OMG! I met Josh at my check-in and check-out and he was PHENOMENAL! Very respectful, nice, knowledgeable and accommodated me in whatever I needed. EVERY hotel needs Josh! My bartender was XM and she was soooo delightful omg. Anytime I visit ATL, I will always stay at Reverb. Josh and XM need a promotion with a nice raise!!!
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 7 may. 2024
Dear Kristen,Reading your review truly made our day! It's wonderful to hear we were able to deliver a positive experience, and that you appreciated our pristine and spacious accommodations and views, as well as the exceptional hospitality you received from our Crew Josh and XM during your time with us; we will be sure to pass along your kind words! We also consider it a huge compliment that we are now your hotel of choice in the area! From all of us Reverb By Hard Rock Downtown Atlanta, thank you for your lovely review, and we look forward to your return.Sincerely,Derek SumpterReverb General Manager

10/10 Excelente

Gerardo

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean, with a great view and walking distance to very popular places
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 7 may. 2024
Dear Gerardo,We were happy to provide you with clean, convenient accommodations, and we're glad you enjoyed the view. Please come stay at Reverb By Hard Rock Downtown Atlanta again the next time you're in the area.Sincerely,Derek SumpterReverb General Manager