Although I only gave the staff and service a two above, I wanted to clarify that everyone I interacted with was both nice and helpful.
However, when I tried to check out, there simply was no staff anywhere. There was a sign on the desk saying they were away. I had a question and tried the calling the number, etc., but was unable to reach anyone for quite some time. Eventually I gave up and simply left. I do not fault the staff that were there, but am assuming that the hotel is simply understaffed. It was an odd experience.