2/10 Terrible
jingxuan g.
24 jun. 2025
No le gustó: Limpieza
Nice Place, Poor Execution
Overall we did have fun on our trip and would recommend that you stay near Mt. Rainier for a few days of hiking, just not at this property. The location was nice and the property should have gotten at least 9/10 without much effort. Unfortunately, during our stay there were three main issues that led to this low rating.First, and most egregious, was that they did not change the sheets from the people before us, and not just that they did not have someone come and make the beds. Everything was made up like they had been cleaned but when we were getting in bed (late because of our travels) we could feel dirt between the top and fitted sheets. Upon further inspection, there was significantly more dirt in the foot area of the bed, so it was clear that the sheets had not been changed. When we brought this up to the management we got back “Okay, I will tell the cleaning person. Do you want them to come clean tomorrow?”.Second, the water heater was not functioning properly and we could only take one shower at a time even though there are two bathrooms with showers. To get one shower hot we had to turn off the heat in the house and even then it only worked intermittently. About a third of our showers were ice cold.Third, the house had not been vacuumed between stays and there was significant dirt all over the floor especially around the doors but also in all of the carpets. These issues were preventable and we hope the management takes more care in the future.
jingxuan g.
Se hospedó 3 noches en junio de 2025