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Opiniones sobre Quality Inn Andrews

2.5 out of 5
Quality Inn Andrews
138 Country Hearth Inn Dr, Andrews, NC

Opiniones

8,2

Muy bueno

Evaluación: 10 - Excelente. 191 de 446 opiniones" "
Evaluación: 8 - Bueno. 151 de 446 opiniones" "
Evaluación: 6 - Aceptable. 65 de 446 opiniones" "
Evaluación: 4 - Mediocre. 25 de 446 opiniones" "
Evaluación: 2 - Terrible. 14 de 446 opiniones" "

8,4/10

Limpieza

8,8/10

Personal y atención

7,4/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Mark

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to small restaurants, shops, and other outdoor activities
Se hospedó 1 noche en mayo de 2024
Respuesta de AP el 27 may. 2024
Thank you for taking time to rate us 5/5. This motivates us to keep providing excellent service to all future guest in all departments.

4/10 Mediocre

Shaun K

Viajó en grupo
No le gustó: Limpieza, estado de la propiedad e instalaciones
Very dated and tired.
Se hospedó 1 noche en mayo de 2024
Respuesta de AP el 21 may. 2024
Thank you for your feedback, we are always updating so hopefully you notice changes on your next visit.

4/10 Mediocre

Bryan

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The lady is absolutely the worst desk clerk I have ever met in my life! How rude!!! If you don't like it here go back to wherever you are from!!!
Se hospedó 1 noche en abril de 2024
Respuesta de AP el 27 abr. 2024
We apologize for your experience, however our check in time is at 3pm, if room reserved is not available they will try to finish your room first but we do charge for early check in before 1pm. They still finished your room to let you check in 30min after request without fee.America is mix with all nationality, so lets just enjoy human race!

10/10 Excelente

Miguel

Se hospedó 2 noches en abril de 2024
Respuesta de AP el 21 may. 2024
Thank you Miguel for rating us 5/5.Not many take time to rate us perfect, this motivates our entire staffing team to keep providing excellent service in all departments. We like to thank you again for motivating our team and hope to see you again.

10/10 Excelente

Bryan

Le gustó: Servicios
They are the best!
Se hospedó 1 noche en abril de 2024
Respuesta de AP el 17 abr. 2024
Thank you Bryan for your feedback, 5/5 motivates our entire staffing team knowing we did our part for you to enjoy your stay.

8/10 Bueno

Franklin

Nice location. Hotel could use a few cosmetic touches.
Se hospedó 1 noche en marzo de 2024
Respuesta de AP el 6 abr. 2024
Thank you for your feedback, we are refreshing the inside of our rooms this year so hopefully you get to notice few new touches as you come stay with us.

10/10 Excelente

Bryan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great!!
Se hospedó 1 noche en febrero de 2024
Respuesta de AP el 21 feb. 2024
Thank you Bryan for your amazing feedback. 5/5 means everything to us and helps us motivate our staff to keep providing excellent service in all department. Thank you for motivation.

10/10 Excelente

Ronnie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de AP el 21 feb. 2024
Thank you Ronnie for rating us 5/5. Your feedback is greatly appreciated and will motivate us to continue providing excellent service.

8/10 Bueno

Andrew

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de AP el 29 ene. 2024
Thank you for your feedback

10/10 Excelente

Jon

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great budget motel.
The stay was absolutely uneventful. That’s about the best you can hope for at a hotel. It was quiet, comfortable, and the staff were wonderful. There was a good breakfast selection as well. It was my second stay at this particular hotel and both stays were great. Is it a Cambria or Westin, no. But for a comfortable quiet place with great staff and low rates, I’ll always choose this one.
Se hospedó 1 noche en diciembre de 2023
Respuesta de AP el 31 dic. 2023
Thank you Jon for great feedback. 10/10 always motivates our staff to keep providing great service in all departments.

10/10 Excelente

Miguel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Same as alway ., what more can I say!
Respuesta de AP el 21 dic. 2023
Thank you always for enjoying your stay and giving us the credit for your pleasant stays. Its always pleasure having you stay with us.

8/10 Bueno

susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de AP el 21 dic. 2023
Thank you for your feedback

10/10 Excelente

Miguel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Honestly, no one should be having a complaint about this motel.
Se hospedó 2 noches en diciembre de 2023
Respuesta de AP el 10 dic. 2023
Thank you for taking the time to rate us 5/5. This helps our entire staffing team to keep providing the excellent service. It is always great seeing you over the weekends.We appreciate your feedback.

10/10 Excelente

Kimberly

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We didnt arrive until 10:30pm but person on duty was very friendly and recommended restaurant that was still open
Se hospedó 1 noche en noviembre de 2023
Respuesta de AP el 10 dic. 2023
Thank you for your feedback. Rating us 5/5 helps motive our staffs and letting us know we are doing our job correctly. We hope to see you again in future.

10/10 Excelente

Julian

Se hospedó 1 noche en noviembre de 2023
Respuesta de AP el 10 dic. 2023
Thank you for taking the time to rate us 5/5. This motivates our entire staffing team to keep providing excellent services in all departments. We hope to see you again soon!

6/10 Aceptable

sharon

Le gustó: Limpieza
No le gustó: Servicios
This is in a small community that is struggling economically. Staff were friendly and welcoming. Felt as a two star property, it was average. Rooms clean and comfortable. Quiet. Breakfast was lacking in choices.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Charles

Le gustó: Limpieza, personal y atención, comodidad de la habitación
Good rest.
Room was clean but you can tell it was a well worn motel.
Se hospedó 1 noche en octubre de 2023
Respuesta de AP el 21 dic. 2023
Thank you for your feedback. We are in updating process to bring this worn motel into something special with views and great place to stay.

2/10 Terrible

Debra

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
This is the place to stay if you’re on a motorcycl
Clean with great access to most motorcycle routes in the area, other tourist hotels are generally more expensive
Se hospedó 1 noche en octubre de 2023
Respuesta de AP el 21 dic. 2023
Thank you so much for your feedback. we hope to see you again.

4/10 Mediocre

Benjiman

Ok
Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

Janice

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
I booked two rooms. One smelled like perfume had been poured on the carpet or some strong smelling something had been used to disguise smells (room 107) the safety latch on my door - room 103, had been broken off. A metal piece was attached to the wall above the bet in 103 that maybe held a decoration at one time???
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to all of motorcycling roads.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Terrie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Facility was clean nice location just need better coffee in room

10/10 Excelente

Cathy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Maria Do Céu A

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Tony

Viajó en grupo
Le gustó: Limpieza, estado de la propiedad e instalaciones
Good location. No medical facilities tho
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Sherri

Viajó con su familia
Le gustó: Limpieza, personal y atención
The room was very clean, had a musty smell and the people in the rooms upstairs were having a party or something till really late so i didnt get much sleep at all
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

John

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great pool
One of the few "economy" hotels with a really nice pool out back on a sweeping lawn. Rooms are clean, laundry room is also clean. I've stayed here on multiple trips
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Andrew, Columbus

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en septiembre de 2023
Respuesta de AP el 20 sept. 2023
Thank you for taking the time for rating us 5/5. It motivates all department to keep providing excellent service.

4/10 Mediocre

Robert

Viajó por negocios
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
A night in Andrews
Bathroom light was out. No plug in bathroom sink to shave. Very old building that had a few upgrades. Nowhere near being worth the money or what it is rated. Beautiful area nonetheless. Bed was terribly uncomfortable.
Se hospedó 1 noche en septiembre de 2023
Respuesta de AP el 20 sept. 2023
Thank you for your feedback, we do have outlets near the sink area where the hairdryer is located, The bathroom light could have been fixed if mentioned to front desk, however we do expect our housekeeping staffs to check this issue before exiting. We are also updating our mattresses so hopefully the next visit is more pleasant.

8/10 Bueno

luke

Se hospedó 1 noche en septiembre de 2023
Respuesta de AP el 20 sept. 2023
Thank you for your feedback

10/10 Excelente

Steve

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room is outdated but overall property is decent.
Se hospedó 1 noche en agosto de 2023
Respuesta de AP el 20 sept. 2023
Thank you for your feedback, we are trying to renovate small projects at a time to bright the outdated property back to more pleasant.

10/10 Excelente

Tonya

Viajó con su familia
No le gustó: Servicios
Great time
Se hospedó 1 noche en agosto de 2023
Respuesta de AP el 20 sept. 2023
Thank you for your feedback, and rating us 5/5 always motivates us to keep going beyond to keep our guest happy.

10/10 Excelente

Lori

Le gustó: Personal y atención
Staff so very friendly and hotel located to close to many places to eat.
Se hospedó 2 noches en agosto de 2023
Respuesta de AP el 20 sept. 2023
Thank you for taking time to rate us 5/5.

10/10 Excelente

Jin

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and helpful staff
Se hospedó 1 noche en agosto de 2023
Respuesta de AP el 20 sept. 2023
Thank you for rating us 5/5, it motivates us to keep providing excellent service.

8/10 Bueno

Steve

Viajó en grupo
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Overnight stay near the Nantahala
Just stayed for a quick over-night after a day of white-water rafting. It is an older hotel and shows some age. Breakfast is very basic. But with that being said, beds were clean and comfortable. The minimal service I needed was pleasant and effective. The location is very convenient if you are in the area for running white-water on the Nantahala river. Price at the time I feel was high for the hotel. But it was convenient and there aren't a ton of options in the area.
Se hospedó 1 noche en agosto de 2023
Respuesta de AP el 20 sept. 2023
Thank you for your feedback.

10/10 Excelente

John

Se hospedó 1 noche en julio de 2023
Respuesta de AP el 4 ago. 2023
Thank you for your amazing feedback. It always motivates us getting 10/10 to keep providing excellent service.

2/10 Terrible

Samuel

Viajó por negocios
No le gustó: Servicios
The property is in need of updating, the rooms smell stale, I will not stay there again and would not recommend it.
Se hospedó 1 noche en julio de 2023
Respuesta de AP el 30 jul. 2023
Thank you for your feedback

10/10 Excelente

John

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great pool - outdoor area is also pretty with a gazebo to eat under and a picnic table. Breakfast is just OK but the rooms are clean and nice. It may be only eight or 9 miles as the crow flies from Robbinsville but it’s a pretty long drive along twisty roads. they are beautiful, but it takes a while to get here.
Se hospedó 1 noche en julio de 2023
Respuesta de AP el 30 jul. 2023
Thank you for taking time to rate us 10/10.We are always trying to find new items to add to menu for breakfast as it changes during seasons. We look to improve our menu and hope to see you soon.

4/10 Mediocre

John

Viajó con su familia
Worst coffee I’ve ever had.
Se hospedó 5 noches en julio de 2023
Respuesta de AP el 25 jul. 2023
We apologize for the taste of our coffee, the inroom coffee is required by choice brand and the lobby coffee is vendors choice. We also offer coffee which we brew just for guest with flavor preference. We hope to fix the taste of our coffee in future.

6/10 Aceptable

Sharon

Viajó en grupo
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
I liked the location of the property (it was easy to find) and the friendliness of the staff. Check in was quick and easy. My complaints involve the condition of our room and the lack of adequate supplies for breakfast when we went in at 8:00 a.m. Our room smelled of mildew or mold from the time we entered until we left. We put the a/c fan on high thinking that would alleviate the problem, but it did not. There was some mold around the base of the tub and there were dirty areas on the inside of the entry door and on the walls in several places. The base of the tub did not look clean. I usually take a bath, but opted for a shower instead, as I did not want to have contact with the bottom of the tub. For breakfast there was no waffle batter left, no orange juice, no protein foods, no spoons when we arrived at 8:00 a.m. I went to the front desk and asked about getting some replenishments, and the desk person did come in to replace spoons. She also arranged for a staff member to go out and purchase frozen pancakes as there apparently was no more waffle batter. That was good customer service on her part, but I think better customer service would have been to have sufficient supplies ahead of time so the people wanting breakfast would not have had to wait for so long to get the promised breakfast supplies.
Se hospedó 1 noche en julio de 2023
Respuesta de AP el 25 jul. 2023
We apologize for your experience with us Sharon, we are always trying to remodel to upkeep the maintenance. we also have been waiting of our shippment for waffle mix and juices, due to storm our shippment delayed a week but we still had back up items to not run out completely. Again we apologize for your experience with breakfast needs.

10/10 Excelente

Dawn

Se hospedó 2 noches en julio de 2023
Respuesta de AP el 25 jul. 2023
Thank you Dawn for taking the time to rate us 10/10. It motivates our entire team to keep providing excellent service in all departments. We hope to see you again

6/10 Aceptable

Nicole

Le gustó: Personal y atención
Se hospedó 2 noches en julio de 2023
Respuesta de AP el 22 jul. 2023
Thank you Nicole for your feedback, we will use this information to create a better experience for the next guest. we hope to see you in future.

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice rooms. Convenient to major roads
Se hospedó 3 noches en julio de 2023
Respuesta de AP el 7 jul. 2023
Thank you John, for taking time for great feedback. 5/5 always motivates our entire team to keep providing excellent service in all department. We hope to see you again soon.

10/10 Excelente

Nick

Se hospedó 1 noche en junio de 2023
Respuesta de AP el 4 jul. 2023
Thank you for your feedback and we appreciate getting rated 10/10. it motivates us to keep providing excellent service. We hope to see you again in future.

10/10 Excelente

George

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de AP el 4 jul. 2023
Thank you for taking the time to rate us 5/5.

10/10 Excelente

Kevin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ok! This hotel is absolutely awesome. The room was very clean and neat. The hotel Manager and staff were very kind and friendly! I stayed 2 nights and it was awesome! I will be going back!
Se hospedó 2 noches en junio de 2023
Respuesta de AP el 9 jun. 2023
Thank you for taking the time to rate us 5/5. It motivates our entire staff to keep providing excellent service in all departments. We thank you and hope to see you again soon.

8/10 Bueno

Sharon L, Yakima

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Very convenient location to stay after riding the tail of the dragon
Se hospedó 1 noche en junio de 2023
Respuesta de AP el 9 jun. 2023
Thank you for the feedback.

8/10 Bueno

Zoé

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cetais un arrêt en moto qualité prix parfait Lit confortable propre mais la piscine fermée
Se hospedó 1 noche en junio de 2023
Respuesta de AP el 9 jun. 2023
Thank you for your feedback

10/10 Excelente

Steven

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Although I chose a smoking room, the man on the front desk allowed me to switch to a non-smoking room.
Se hospedó 1 noche en mayo de 2023
Respuesta de AP el 3 jun. 2023
Thank you for your feedback, we are glad we could be helpful and make your stay enjoyable.