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Opiniones sobre Courtyard by Marriott Boston Andover

3 out of 5
Courtyard by Marriott Boston Andover
10 Campanelli Dr, Andover, MA

Opiniones

8,8

Excelente

Evaluación: 10 - Excelente. 229 de 422 opiniones" "
Evaluación: 8 - Bueno. 133 de 422 opiniones" "
Evaluación: 6 - Aceptable. 34 de 422 opiniones" "
Evaluación: 4 - Mediocre. 14 de 422 opiniones" "
Evaluación: 2 - Terrible. 12 de 422 opiniones" "

9,2/10

Limpieza

8,8/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Marcela

Viajó por negocios
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 5 noches en febrero de 2023
Respuesta de Mary Bates - Assistant General Manager el 22 mar. 2023
Thank you for your feedback!

10/10 Excelente

Melissa

Se hospedó 1 noche en enero de 2023

8/10 Bueno

lisandro

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Todos
Se hospedó 1 noche en diciembre de 2022
Respuesta de Martin Horkan, General Manage el 26 dic. 2022
Thank you for staying with us. I was glad to see you enjoyed your stay

10/10 Excelente

Reniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en marzo de 2021
Respuesta de Martin Horkan Generl Manager el 29 mar. 2021
Reniel, I am so glad you enjoyed your stay with us. We look forward to welcoming you back

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de Martin Horkan General Manager el 3 feb. 2020
Thank you for the great review

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en septiembre de 2019
Respuesta de Mary B. el 28 oct. 2019
5 out of 5! Thanks you so much for staying with us!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Elizabeth

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This place is beutifull and great
Se hospedó 4 noches en abril de 2024

4/10 Mediocre

Madison

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Priscila, Sparta

Viajó por negocios
Le gustó: Limpieza, servicios
Great
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Christina

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
The hotel is sort of in a place that there is nothing around. Also they never cleaned our room so we had to grab all our own towels. Service was average. Took a while to get noticed but the food was pretty good. The exercise room was very good.
Se hospedó 2 noches en abril de 2024
Respuesta de Mary Bates - Assistant GM el 9 abr. 2024
Thank you for your feedback Christina. As of today we have added even more dining options on our menu. I will also follow up with my housekeepers to see why they may have missing cleaning your room while you were here. I will also share this feedback with my entire team to ensure we meet your expectations in the future. I hope you come back and stay with us again when your travels bring you to Andover.

10/10 Excelente

margaret

Clean comfortable with friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Mary Bates - Assistant GM el 9 abr. 2024
Thank you Margaret for you kind words! We look forward to having you back when your travels bring you to Andover !

10/10 Excelente

Tom

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean and staff were friendly
Se hospedó 1 noche en marzo de 2024
Respuesta de Mary Bates - Assistant GM el 2 abr. 2024
Tom, thank you for choosing to stay with us and sharing your experience. I am happy to hear you enjoyed your stay. We look forward to having you back when your travels bring you to Andover once again!

8/10 Bueno

Narayan

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice and clean Good service
Se hospedó 1 noche en marzo de 2024
Respuesta de Mary Bates - Assistant GM el 27 mar. 2024
Thank you, Narayan, for choosing to stay with us! Thank you for your kind words as well. We look forward to having you stay with us again when your travels brig you to Andover!

8/10 Bueno

Mark

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was great. Comfortable room. Key area for improvement is to provide complimentary coffee in the lobby in the morning. This is the only Marriot property I ever stayed at that didn’t offer this. Paying for Starbucks shouldn’t be the only option.
Se hospedó 2 noches en marzo de 2024
Respuesta de Mary Bates - Assistant GM el 24 mar. 2024
Thank you for staying with us Mark! We truly appreciate your feedback. As a Courtyard brand we sell Starbucks in the Bistro and offer free complimentary coffee in the rooms. We are also more than happy to offer as much of the free coffee as you would like! We hope to see you again when your travels bring you to Andover!

10/10 Excelente

Scot

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Mary Bates _ AGM el 20 mar. 2024
Thank you Scot for you choosing to stay with us! WE look forward to having you back in the future!

10/10 Excelente

Susana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Property is in excellent conditions. Staff we dealt with was friendly. Beautiful clean rooms and housekeeping was efficient. Nice new decor, comfy bed. This hotel is not in walking distance of anything but a short drive close to various dining and shopping options.
Se hospedó 2 noches en febrero de 2024
Respuesta de Mary B. - Assistant General Manager el 27 feb. 2024
Thank you for choosing to stay with us! And thank you so much for your kind feedback, I cannot wait to share this with my team! Thank you again and hope to see you again when your travels bring you to Andover!

10/10 Excelente

Jessica

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice property
Se hospedó 1 noche en febrero de 2024
Respuesta de Mary B. - Assistant General Manager el 27 feb. 2024
Thank you for choosing to stay with us and thank you for your kind words. I hope to see you again when your travels bring you to Andover!

10/10 Excelente

Latoya

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Clean and quiet
Se hospedó 1 noche en febrero de 2024
Respuesta de Mary B - AGM el 22 feb. 2024
Thank you for choosing to stay at the Andover Courtyard and thank you for your kind words. We look forward to hosting you again when your travels bring you to Andover!

10/10 Excelente

Eduardo

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay. Comfy beds and clean rooms and baths.
Se hospedó 2 noches en febrero de 2024
Respuesta de Mary B - Assistant General Manager el 11 feb. 2024
Thank you for choosing to stay with us at the Andover Courtyard! I will share your feedback with my team. We look forward to you staying with us again when your travels bring you to Andover!

10/10 Excelente

SUSAN

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Located close to event I was attending
Se hospedó 1 noche en enero de 2024
Respuesta de Mary Bates - AGM el 6 feb. 2024
Thank you for staying with us! We hope you come back again when your travels bring you to Andover!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was just what I needed, where I needed it to be. A comfortable place with a restaurant and bar for family to gather after a tough day.
Se hospedó 2 noches en enero de 2024
Respuesta de Mary B - Assistant General Manager el 29 ene. 2024
Thank you for choosing to stay with us! Thank you for your kind words. I will share this with my team. Hope to see you back when your travels bring you to Andover!

2/10 Terrible

Liah

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Martin Horkan General Manager el 17 ene. 2024
Liah,Thank you for staying with us and I am sorry you did not have an enjoyable stay with us. How could we have improved?

10/10 Excelente

Jeliel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Martin Horkan General Manager el 17 ene. 2024
Jeliel,Thank you for staying with us and so glad you enjoyed your stay. We look forward to welcoming you back

2/10 Terrible

Dawud

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is trash. Go to the hotel around the corner. Straight trash.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mary B. - AGM el 9 ene. 2024
I am so sorry to hear this feedback. If you have any feedback to give please contact us so we can pass on the information to our team to ensure we meet your expectations in the future.

10/10 Excelente

Joseph

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mary Bates - Assistant General Manager el 12 dic. 2023
Hi Joseph, Thank you for choosing to stay with us at the Andover Courtyard and thank you for taking the time to rate our hotel. We look forward to seeing you again when your travels bring you to Andover!

10/10 Excelente

Mike

Se hospedó 1 noche en noviembre de 2023
Respuesta de Martin Horkan General Manager el 4 ene. 2024
Mike,Thank you for staying with us, glad you enjoyed your visit.

6/10 Aceptable

Nathanael

Se hospedó 2 noches en noviembre de 2023
Respuesta de Martin Horkan General Manager el 4 ene. 2024
Thank you for staying with us. Let us know how we could have improved.

10/10 Excelente

Kathleen

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Very clean, remodeled and has a bar and food on the property.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary Bates - Assistant General Manager el 12 dic. 2023
Hi Kathleen, thank you for choosing to stay with us at the Andover Courtyard and thank you for taking the time to rate our hotel. I can't wait to share your feedback with my team. We look forward to seeing you again when your travels bring you to Andover!

10/10 Excelente

Pamela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mary Bates - AGM el 7 nov. 2023
Hi Pamela - Thank you for staying with us! Hope to see you have you back when your travels bring you to Andover!

10/10 Excelente

HyunMyeong, Zeeland

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Respuesta de Mary Bates - AGM el 25 oct. 2023
Thank you for choosing to stay with us! Hope to see you again when your travels bring you to Andover!

4/10 Mediocre

Meghan

Viajó por negocios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No early check in but on the day of departure the maids start at 0700 “checking on you”. Not a great deal for what you get- can’t recall the last time I paid for coffee but here you do . Much better options elsewhere
Se hospedó 2 noches en octubre de 2023
Respuesta de Martin Horkan General Manager el 23 oct. 2023
Meghan,Thank you for letting us know about your stay. I am sorry we did not have an early check available for you. We try to get in the rooms to have them ready for our arriving guests but it all depends on what time the prior guests depart, There is complimentary coffee in all our guest rooms but I would be happy to buy you a Starbucks drink or two on us if your travels bring you back to Andover

10/10 Excelente

Monica

Se hospedó 1 noche en octubre de 2023
Respuesta de Mary Bates - AGM el 25 oct. 2023
Thank you for choosing to stay with us! Hope to see you again when your travels bring you to Andover!

10/10 Excelente

Erica

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy stay, all new hotel and surrounded by trees
Se hospedó 2 noches en octubre de 2023
Respuesta de Martin Horkan General Manager el 23 oct. 2023
Erica,So glad you enjoyed your stay. We love the renovation and our quiet location in the trees. We look forward to welcoming you back

10/10 Excelente

Liliana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Awesome stay
It was great stay
Se hospedó 1 noche en octubre de 2023
Respuesta de Mary B. (AGM) el 16 oct. 2023
Thank you for you for staying with us! Hope to have you join us again when your travels bring you to Andover!

10/10 Excelente

Joseph

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed here for trip to salem( 30minutes away). There were several school teams staying did not hear them. Facility is clean, staff pleasant, there is top golf auite but did not get to try.
Se hospedó 2 noches en octubre de 2023
Respuesta de Mary B. (AGM) el 16 oct. 2023
Thank you so much for staying with us! Salem is always a great time, hope you enjoyed your time. We hope you can stay with us again and use TopGolf and our other amenities next time!

6/10 Aceptable

Diane G.

Viajó con su pareja
Le gustó: Limpieza
Adequate facility. We were staying there for a funeral and sorely had no opinion of the place. In fact, I hardly remember it. Sorry.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mary B. (AGM) el 16 oct. 2023
So sorry for your loss. Thank you for staying with us and hope you get to stay with us again and take advantage of our amenities next time.

2/10 Terrible

Josh

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Mary Bates el 26 sept. 2023
Josh I am sorry to see your 1 out of 5 rating. If you have the time please reach out to me and let me know what we could have done better.Thank you for choosing to stay with us!

6/10 Aceptable

gary

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Staff was friendly and clean property. But the bathroom sink area was very small and the tv selection was extremely limited
Se hospedó 3 noches en septiembre de 2023
Respuesta de Mary Bates - Assistant General Manager el 20 sept. 2023
Thank you for your feedback Gary. I have shared this with my team. Hope to see you again soon when your travels bring you to Andover.

8/10 Bueno

Anthony

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Noise next door at 3:00 am-5:00 Not able to sleep properly
Se hospedó 2 noches en septiembre de 2023
Respuesta de Mary Bates - Assistant General Manager el 20 sept. 2023
Anthony, I am so sorry to hear about the noise you experienced. I have shared this with my team in hopes we can be more diligent during the night. Hope to have you stay with us again when your travels bring you the Andover.

10/10 Excelente

Carol

Viajó con su familia
Se hospedó 1 noche en agosto de 2023
Respuesta de Mary Bates - Assistant General Manager el 20 sept. 2023
Thank you so much Carol for you feedback! Hope to see you again when your travels bring you to Andover!

8/10 Bueno

Kada

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The place is nice and clean and a little bit far from town.
Se hospedó 2 noches en agosto de 2023
Respuesta de Mary Bates - Assistant General Manager el 22 ago. 2023
Thank you for staying with us! We hope to see you next time you are in town!

8/10 Bueno

Isabel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel its renovate and is very confortable. I think the have to incluide in the price the breakfast, it's a little expensive without breakfast the price per night.
Se hospedó 1 noche en agosto de 2023
Respuesta de Mary Bates - Assistant General Manager el 22 ago. 2023
Thank you for staying with us! Yes, Courtyard is the only brand with a Bistro on property. We are one of a kind. We hope to see you next time you are in Andover!

10/10 Excelente

Joseph

Se hospedó 1 noche en agosto de 2023
Respuesta de Mary Bates - Assistant General Manager el 20 sept. 2023
Thank you so much for your feedback Joseph! We look forward to you staying with us again when your travels bring you back to Andover!

10/10 Excelente

Abby

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Was a very nice Hotel and very quiet area!
Se hospedó 1 noche en agosto de 2023
Respuesta de Mary Bates - Assistant General Manager el 14 ago. 2023
Abby - Thank you so much for you your kind feedback. I will share this with my team. Thank you for staying with us and hope to have you back the next time you are in the area!

6/10 Aceptable

Katelyn

Se hospedó 1 noche en agosto de 2023
Respuesta de Mary Bates - Assistant General Manager el 11 ago. 2023
Thank you for staying with us. If you would like discuss your stay please feel free to reach out to me.

8/10 Bueno

yoamna

Se hospedó 1 noche en julio de 2023
Respuesta de Mary Bates - Assistant General Manager el 22 ago. 2023
Thank you for choosing to stay with us! We hope to see you next time you are in town!

4/10 Mediocre

leslie

No le gustó: Estado de la propiedad e instalaciones
The elevator was broken, and I had to walk up the stairs to my room, thank God I didn't have a walker or wheelchair
Se hospedó 1 noche en julio de 2023
Respuesta de Martin Horkan, General Manage el 24 jul. 2023
I am sorry the elevator was out during your stay, and we are working with our vendor to have this repaired as soon as possible but do not have a timeline on this as of yet.I appreciate your feedback and hope to welcome you back soon

10/10 Excelente

Elizabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I have stayed at the hotel a number of times. It never disappoints. The location is convenient. The property is clean and quiet.
Se hospedó 1 noche en julio de 2023
Respuesta de Mary Bates - Assistant General Manager el 21 jul. 2023
Thank you, Elizabeth, for the kind words!! We are happy to hear you are a regular here at the Andover Courtyard! I will share your feedback with my team! We look forward to your next stay with us!

10/10 Excelente

Stfn

Se hospedó 1 noche en julio de 2023
Respuesta de Mary Bates - Assistant General Manager el 11 ago. 2023
Thank you for your score! And thank you for staying with us - hope to see you back again when your travels bring you to Andover.