Exterior

Opiniones sobre Days Inn by Wyndham Anderson IN

2 out of 5
Days Inn by Wyndham Anderson IN
5706 S. Scatterfield Road, Anderson, IN

Opiniones

6,0
Evaluación: 10 - Excelente. 159 de 1001 opiniones" "
Evaluación: 8 - Bueno. 254 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 210 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 173 de 1001 opiniones" "
Evaluación: 2 - Terrible. 205 de 1001 opiniones" "

6,0/10

Limpieza

6,8/10

Personal y atención

5,4/10

Servicios

5,8/10

Estado de la propiedad e instalaciones

5,2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

William

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 9 abr. 2024
Dear William,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

4/10 Mediocre

karla

Se hospedó 1 noche en julio de 2023
Respuesta de Hotel Manager. el 2 ago. 2023
Dear Guest,Thank you for the review. I’m terribly sorry that we failed to meet your needs and did not live up to your expectations. We’re always working to get better. We take pride in our hotel and in providing a great place to stay for so many guests. Perhaps you will give us another try in the future so we can do a better job of satisfying you.Sincerely,Hotel Manager.

2/10 Terrible

CARLOS

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Pésimo lugar
Se hospedó 1 noche en abril de 2023

6/10 Aceptable

Jorge

Viajó por negocios
Se hospedó 1 noche en marzo de 2023

8/10 Bueno

Mario

Se hospedó 7 noches en mayo de 2022

4/10 Mediocre

medardo

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
DECEPCIÓN.
Se hospedó 11 noches en agosto de 2019

10/10 Excelente

John

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was convenient
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel Manager el 14 may. 2024
Dear John,Thank you for your stay. We're glad you found our location convenient. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

6/10 Aceptable

Danielle Susan

Viajó con su familia, Viajó con mascotas
No le gustó: Limpieza, servicios
This property was convenient off the highway and check in was easy. Our rooms did have a heavy odor to them but we're pet friendly. The breakfast was very slim for options. Housekeeping only knocked once then opened the door without waiting for a response, would be one of my biggest concerns.
Respuesta de Hotel Manager el 10 may. 2024
Dear Guest,Thank you for your stay. We're glad to hear that our convenient location and easy check-in process met your expectations. However, we apologize for the odor in your room and any inconvenience it caused. We will address this with our housekeeping team to ensure that our rooms are fresh and clean for all guests. Additionally, we apologize for the limited breakfast options and the housekeeping oversight. Your comments will be shared with the relevant departments for improvement. We hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely, Hotel Manager

4/10 Mediocre

Brenda

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
We have stayed at this location several times, and it has been an ok place to stay, but this time, I reserved a single King bed, and we ended up with a single Queen, but the bed had a Queen box spring with a Double mattress on top. It was not large enough for two of us. Not great for a 5 day stay!
Se hospedó 5 noches en abril de 2024
Respuesta de Hotel Manager el 10 may. 2024
Dear Brenda,We apologize for the inconvenience and disappointment you experienced with your room arrangement during your recent stay. Your comfort and satisfaction are important to us, and we regret that we did not meet your expectations on this occasion. We appreciate your loyalty as a repeat guest and want to ensure that every aspect of your stay meets or exceeds your expectations. We will address this issue with our team to prevent similar occurrences in the future. We hope to have the opportunity to welcome you back for a more enjoyable experience.Sincerely, Hotel Manager

6/10 Aceptable

Jennifer

Viajó con su pareja, Viajó con mascotas
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Property interior is very dated. I had to switch rooms when we first got there because our first room smelled like dog pee and there were buttons missing on the a/c unit so I couldn't change temp. Front desk staff was very helpful and understanding of that. Shower might be clean but it looks dirty. Cigarette burns in bedspread. Flooring in room needs work. I guess you get what you pay for. If you're just looking to crash somewhere cheap, this is the place. If you're staying for more than one night...there are other choices
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 9 may. 2024
Dear Jennifer,Thank you for your stay. It's disappointing that our property did not meet your expectations, and we apologize for any discomfort caused. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. This is not a regular feature of our hotel but your patronage is important to us. We hope to have the opportunity to better serve you in the future. Sincerely, Hotel Manager

2/10 Terrible

Monica

Viajó con su familia y niños pequeños, Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very disappointed
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager el 7 may. 2024
Dear Monica,We are sorry to hear that you were disappointed with your experience. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again.Sincerely, Hotel Manager

2/10 Terrible

Bill, Garland

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The bathroom was filthy. Mold in the shower, dirty sink, water leaking under the sink, door knob was brokern. Floor was pealing and buckling. The clock radio didn't work. I discovered it wasn't plugged in. I turned it over to set the clock and it was covered with a very sticky substance. The clothes hangers were filthy. The baseboard under the vanity was pulled off. I will never stay in a Day's Inn again.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 7 may. 2024
Dear Guest,We are distressed to see your comments. Our apologies for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager

6/10 Aceptable

Bruce A

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
Room was not cleaned properly. (Dirt / hair in bathroom) Supposed to be a non-smoking room, but there were burn holes in bed spread & carpet. Mold in bathroom.
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 6 may. 2024
Dear Bruce A,We sincerely apologize for the unsatisfactory condition of your room. Your comfort and satisfaction are our top priorities, and we regret that we fell short of meeting your expectations. We take cleanliness and maintenance seriously, and we'll address these issues with our housekeeping and maintenance teams immediately to ensure they are resolved. We hope you'll consider giving us another chance to provide you with the positive experience you deserve during any future stays.Sincerely, Hotel Manager

4/10 Mediocre

William

Le gustó: Personal y atención
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 6 may. 2024
Dear William,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

6/10 Aceptable

Omar

Viajó con su pareja
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Front desk was not very friendly Room was not very clean
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 4 may. 2024
Dear Omar,We're deeply sorry to hear about your disappointing experience with our front desk service and the cleanliness of your room. Providing friendly and attentive service, as well as maintaining a clean environment, are top priorities for us, and we apologize for falling short of your expectations. Your feedback is incredibly important, and we will address these issues promptly with our team to ensure that our standards are upheld. Please allow us the opportunity to make this right for you.Sincerely, Hotel Manager

10/10 Excelente

Karissa

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 16 may. 2024
Dear Karissa,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

6/10 Aceptable

Sharon

Viajó con su familia
No le gustó: Limpieza
I booked 2 rooms. One had mildew on shower walls the other had balls of hair stuck to the shower walls. Toilet in 123 rocked. Toilet seat was broke, but they fixed it right away
Respuesta de Hotel Manager el 20 abr. 2024
Dear Sharon,We're terribly sorry to hear about the cleanliness issues you encountered during your stay. This is not the standard of cleanliness we strive to maintain, and we sincerely apologize for any inconvenience or discomfort caused. We're glad to hear that our team promptly addressed the issue with the toilet seat, but we understand that the other cleanliness issues were unacceptable. Your feedback is invaluable, and we will take immediate steps to ensure that our cleaning procedures are thorough and consistent to prevent such occurrences in the future.Sincerely, Hotel Manager

8/10 Bueno

Sharon

Viajó con su familia
Not too bad, especially for the price. Tub could use a good scouring
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 19 abr. 2024
Dear Sharon,Thank you for your stay. We appreciate your feedback and are glad to hear that you found the price reasonable. However, we apologize for the oversight regarding the tub's cleanliness. Your comments are valuable, and we'll ensure that the tub receives the attention it needs to meet our standards of cleanliness for future guests. We hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager

10/10 Excelente

Michele, Elwood

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff members , spacious rooms and very comfortable. Would be better if had more shampoo and conditioner
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 18 abr. 2024
Dear Michele,Thank you for sharing your experience with us! We're delighted to hear that you found our staff members friendly, our rooms spacious, and the overall stay comfortable. It is our privilege to welcome guests like you who are generous in appreciating the good things. We mind your valuable observations and shall endeavor to better it further. Hope to see you back soon.Sincerely, Hotel Manager

10/10 Excelente

Michele, Elwood

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff members were very friendly make you feel welcome and the rooms were spacious and comfortable
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 18 abr. 2024
Dear Michele,Thank you for your wonderful feedback. We're thrilled to hear that you had such a positive experience with our staff and that you found our rooms spacious and comfortable! Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely, Hotel Manager

2/10 Terrible

Paul

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 6 may. 2024
Dear Paul,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

4/10 Mediocre

David

Viajó con su familia
Bathrooms and tub needed to be cleaner
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 15 abr. 2024
Dear David,We are sorry that some housekeeping issues detracted so much from your stay with us. We’re taking action to make this hotel a better place than ever before and we encourage you to give us another try. We take real pride in providing the best possible guest experience, and we regret that we let you down. Please visit us again.Sincerely,Hotel Manager

2/10 Terrible

Jamie

Viajó con su familia
It was very dirty and had a urine smell
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 15 abr. 2024
Dear Jamie,Thank you for staying at our hotel. We appreciate your feedback. We have noted your comment regarding cleanliness. Our housing staff is doing their absolute best to ensure nothing like this happens again. We hope you will give us a second chance to make it right. We look forward to seeing you on your next visit.Sincerely,Hotel Manager

2/10 Terrible

Saengaloun

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All hotels we've stayed at told us to keep our mountain bikes in our rooms or they would have a storage locker for us. This one told us to keep it with our car! The area is sketchy as hell and our bikes are worth around 10k! Eventually the front desk told us it's fine. But it looks like they took out deposit! They should have mentioned it when they checked out. Its just so sketchy. Also the next morning a bed bug fell out of my bf's hair. We told the front desk, she came to look and said there are no bugs, even after I showed her a pic. I've never stayed at such a disgusting place before and my standards are not that high. Plus it smelt like cigarettes.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 12 abr. 2024
Dear Guest,We are truly sorry to hear about your experience. Providing a safe and comfortable environment for our guests is our top priority, and we apologize for falling short of meeting your expectations in this regard. We take reports of bed bugs very seriously, and we will investigate this matter immediately to address any potential issues. Additionally, we apologize for any miscommunication regarding your deposit and bike storage. Your feedback is invaluable, and we will use it to improve our services and prevent similar incidents from happening in the future. Sincerely, Hotel Manager

2/10 Terrible

Lakshmi Narasimhan

Viajó con su pareja
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Worst experience.. unhygienic and washroom flush was not working
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Manager el 12 abr. 2024
Dear Lakshmi,We're truly sorry to hear about your disappointing experience during your stay. Maintaining a clean and comfortable environment for our guests is a top priority for us, and it's concerning to hear that we fell short of meeting your expectations in this regard. Additionally, we apologize for the inconvenience caused by the washroom flush not working properly. Your feedback is invaluable, and we will address these issues promptly with our housekeeping and maintenance teams to ensure that necessary improvements are made. Request your understanding and continued patronage.Sincerely, Hotel Manager

4/10 Mediocre

Linda, Mishawaka

Viajó con su pareja
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The overall condition of the facility was not to my liking. Lighting in room was set up on motion detectors which was disruptive when needing to move about the room while others were sleeping. The hearing/air conditioning unit sounding like it was on its last leg. Bathroom figures were not the cleanest. Tub was coated in soap scrum and did not drain due to a part that we were told was on back order.
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager el 10 abr. 2024
Dear Linda,We apologize for your disappointing experience. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely, Hotel Manager

2/10 Terrible

Mike

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The picture they showed online was NOT representative of the property
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager el 8 abr. 2024
Dear Mike,We apologize if the online picture did not accurately represent our property. We strive to provide accurate and transparent information to our guests, and we regret any confusion or disappointment this may have caused you. Your feedback is valuable to us, and we will take steps to ensure that our online images better reflect the actual property. We hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

6/10 Aceptable

robert

Viajó con su pareja
No le gustó: Estado de la propiedad e instalaciones
Not 🚭 impressed
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 2 abr. 2024
Dear Guest,We apologize for falling short of your expectations regarding our non-smoking policy. Your feedback is valuable to us, and we'll work diligently to address any concerns you've raised. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 Bueno

Lorne

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Friendly staff and great location
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 2 abr. 2024
Dear Guest,We're delighted to hear you enjoyed our friendly staff and prime location! Looking forward to welcoming you back soonSincerely, Hotel Manager

4/10 Mediocre

Rob

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clogged sink upon arrival. Notified front desk. Never fixed or offerred another room. Old & crusty.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 27 mar. 2024
Dear Rob,We're sincerely sorry for the inconvenience you experienced with the clogged sink during your stay. It's disappointing to hear that we didn't promptly address this issue or offer you an alternative room. Providing a comfortable and hassle-free stay is important to us, and we regret that we failed to meet your expectations in this regard. Your feedback is crucial, and we will address this matter with our team to ensure that similar incidents are avoided in the future. Sincerely, Hotel Manager

2/10 Terrible

Carrie

Viajó con mascotas
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place is disgusting. Checked in went to my room and left five minutes later. Cigarette burn holes in multiple spots on bed. Lots of stains on bed and bedding. Felt like i need a std and hepatitis test after i left. It was absolutely disgusting!
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 25 mar. 2024
Dear Carrie,Thanks for taking the time to share your experience. Your feedback shows that there was a complete breakdown with the stay which is worrisome. This is not at all a regular feature of our hotel and something has gone wrong. We regret the inconvenience but will investigate and based on that will take all possible steps to prevent such an experience for any guest. We hope you will consider giving us another opportunity to provide you with a much-improved stay.Sincerely, Hotel Manager

4/10 Mediocre

Rob

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sink was not draining. Told the clerk, nothing done. Room was old and crusty.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 23 mar. 2024
Dear Rob,We apologize for the inconvenience you experienced during your stay. It's disappointing to hear that your concerns about the sink drainage were not addressed promptly, and we regret that the room did not meet your expectations in terms of its condition. We take guest feedback seriously, and we will ensure that our team addresses these issues promptly to prevent similar occurrences in the future. Please accept our sincerest apologies for the inconvenience, and we hope to have the opportunity to regain your trust during a future visit.Sincerely, Hotel Manager

6/10 Aceptable

Dwight

Viajó con su pareja, Viajó con su familia
No le gustó: Servicios
The place needed a little cleaning up. The people running the front desk when we got there were nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 22 mar. 2024
Dear Dwight,Thank you for your feedback. We're glad to hear that you found the staff at the front desk to be nice. However, we apologize for any cleanliness issues you encountered during your stay. Maintaining a clean and tidy environment is important to us, and we will address your concerns with our housekeeping team to ensure improvements are made. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

2/10 Terrible

JONATHAN, CANYON LAKE

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Worse hotel stay in a long time.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 19 mar. 2024
Dear JONATHAN,We are truly sorry to hear that your recent stay with us fell short of your expectations. Your feedback is invaluable to us, and we would appreciate any specific details you can provide about what aspects of your stay were unsatisfactory. This will help us address the issues and make necessary improvements to ensure that future guests do not encounter similar problems. We hope to have the opportunity to regain your trust and provide you with a much-improved experience in the future.Sincerely, Hotel Manager

2/10 Terrible

Gabriel

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty with no housekeeping. Cigarette burns in comforters. Seems to be a place where people rent by the week and live there. Smashed my finger trying to put bed back in position as they were off the frame to one side or the other. Noticed this after my daughter smashed her leg on the bar sticking out
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 19 mar. 2024
Dear Gabriel,We are deeply sorry to hear about the unsatisfactory experience you had during your stay with us. This is not the standard of quality and service we strive to provide to our guests. Please accept our sincerest apologies for failing to meet your expectations. We take your feedback very seriously and will address these concerns with our housekeeping and maintenance teams immediately to ensure that such issues are rectified and do not recur in the future. We sincerely hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 13 mar. 2024
Dear John,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

janina

Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 30 mar. 2024
Dear Janina,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 Excelente

Michele

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Low cost high quality friendly staff relaxing environment
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 12 mar. 2024
Dear Michele,Thank you for your wonderful review! We're delighted to hear that you found our hotel to be of high quality while still offering affordable rates. It's also fantastic to know that our staff contributed to making your stay enjoyable and that you found the environment relaxing. We appreciate your feedback and hope to welcome you back soon for another great experience.Sincerely, Hotel Manager

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All the staff are very down to earth people and all of them have a very pleasant attitude and they all always said Hello and/or Good Morning. And the other thing I appreciated more than anything, was when I hung the "Do Not Disturb" sign on the outside of the door, the cleaning staff didn't knock and ask "Are you sure you don't need anything?" Just overall one of the best weekend hotel stays I've had in a long time.
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Manager el 5 mar. 2024
Dear Gary,We're thrilled to receive such positive feedback! It's wonderful to hear that our staff's down-to-earth and pleasant attitude contributed to a memorable stay for you. We're glad you appreciated the respect for your privacy when using the "Do Not Disturb" sign. Providing a comfortable and enjoyable experience is our priority, and we're delighted to have been a part of one of your best weekend hotel stays in a long time. We look forward to welcoming you back in the future.Sincerely, Hotel Manager

4/10 Mediocre

brittany

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Check in was smooth. Staff was friendly. Couldnt beat the price for a days inn. Oh boy. The room itself wasnt bad. The bathroom was absolutly horrible. Mold in the shower. What looked to be foundation on the shower wall. Just all around nasty. The breakfast they offered is nothing like the photos. They had mini muffins and "coffee".
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 28 feb. 2024
Dear Brittany,We appreciate your positive comments about the smooth check-in process and friendly staff. However, we sincerely apologize for the issues you encountered with the condition of the bathroom. Our housekeeping team will be promptly notified to address and rectify the cleanliness issues you've highlighted. Additionally, we regret that the breakfast did not meet your expectations. We use feedback from guests to improve our services. You can expect an even better stay the next time. Please visit us again.Sincerely, Hotel Manager

2/10 Terrible

Alisha

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Place was wilthy
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 26 feb. 2024
Dear Alisha,Thanks for the stay and feedback. My apologies for all the inconvenience. Your reviews are important to us.Sincerely, Hotel Manager

4/10 Mediocre

Marty

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Place is a dump
Se hospedó 7 noches en febrero de 2024
Respuesta de Hotel Manager el 24 feb. 2024
Dear Marty,Thanks for the stay and feedback. My apologies for all the inconvenience. Your reviews are important to us. Sincerely, Hotel Manager

6/10 Aceptable

Alexandre

Viajó con su familia
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel antigo com poucas condições. Serviu o propósito de uma passagem rápida. Empregados simpáticos.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 24 feb. 2024
Dear Alexandre,Thank you for your feedback. We're glad to hear that our friendly employees contributed to a positive aspect of your stay and that the hotel served its purpose for a quick passage. We value your input and will use it to continually improve our facilities. We hope to welcome you again in the future.Sincerely, Hotel Manager

10/10 Excelente

sherry

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet clean staff friendly
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager el 21 feb. 2024
Dear Guest,We're pleased to hear that you had a positive experience during your stay, finding the hotel quiet, and clean, and the staff friendly. Providing a comfortable and friendly environment for our guests is our goal, and we're glad we could meet your expectations. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excelente

Makia

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 21 feb. 2024
Dear Makia,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

2/10 Terrible

Desirae

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Would NOT recommend a stay here. When we entered our room I first noticed it smelled musty. The room was in terrible condition. Stains on the pillowcases, bedsheet and bed skirt. The comforter had what appeared to be cigarette burns on it. The smoke detector was hanging from the ceiling by the wires. There were exposed electrical wires from where an outlet was supposed to be. The room light was missing a lightbulb therefore not working. We requested another room for safety reason and were given a different room. The second room had burn marks in the carpeting, stains all over the walls and the bathroom light didn’t work we had to either leave the door open or use our cellphone flashlight. We were told it was the only other room available so we decided to stay as it was late and we had just drove almost 5 hours. The beds were rock hard (can’t please everyone with bed firmness I’m aware but just as a warning if you like a soft bed this is not the place) we decided to check out a day early the next morning and drive the 5 hours back home after our daughters competition arriving home at midnight instead of staying another night. I will never stay there again.
Se hospedó 2 noches en febrero de 2024
Respuesta de Hotel Manager el 21 feb. 2024
Dear Guest,We are very sorry to read about the poor experience you had during your stay. Please accept our sincere apologies, this is indeed very unfortunate. We fully understand your disappointment and frustration due to the multiple issues you have mentioned. We will definitely verify the reality and take action against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform you that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guests. We hope you will understand and consider us again in the future as we would love the chance to change your impression of our property.Sincerely, Hotel Manager

2/10 Terrible

SCOTT, SUN CITY

Viajó con su familia
No le gustó: Limpieza
Shower did not work properly. When we could not shut the water off, I went to the front desk to inform them. The man said he knew about it for a long time. Then, why did you put us in that room? Towels were filthy.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 20 feb. 2024
Dear Guest,We sincerely apologize for the inconvenience and frustration you experienced during your stay. It's disheartening to hear that the shower did not work properly and that you encountered issues with the towels. We apologize for any miscommunication or oversight that led to these problems. Rest assured, we take your feedback seriously, and we will address these issues promptly to prevent similar situations in the future.Sincerely, Hotel Manager

4/10 Mediocre

Mindy

No le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 20 feb. 2024
Dear Mindy,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

10/10 Excelente

Darlene

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Host at the desk was wonderful! Great stay for the value price!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 19 feb. 2024
Dear Darlene,Thank you for your kind words! We're delighted to hear that you had a great stay and that our host at the desk made a positive impact on your experience. Providing excellent value and service is our goal, and we're thrilled that you found it to be worthwhile. We look forward to welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Avedis

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The place is awful! They gave me dirty room with sheets that had hair and stains. The floor was not vacuumed. It turns out it is a crack house/ and you can smell cigarettes and weed everywhere even in your room through door gaps. The guy at the front desk was nasty as ever could be. Absolutely I will need tetanus shot. I have taken pictures and documented to report to health services. The blankets have burn holes even the ones they replaced which had 3 instead of 7-8. There is a police car parked at the end of the parking lot but no police in it. Absolutely disgusting.
Se hospedó 5 noches en febrero de 2024
Respuesta de Hotel Manager el 17 feb. 2024
Dear Avedis,We are very sorry to read about the poor experience you had during your stay. Please accept our sincere apologies, this is indeed very unfortunate. We fully understand your disappointment and frustration due to the multiple issues you have mentioned. We will definitely verify the reality and take action against the concerned after investigations and steps to prevent such happenings in the future. We would like to inform you that this is not a regular feature of our hospitality and we will properly check your comments with the team and implement appropriate solutions to please our guests. We hope you will understand and consider us again in the future as we would love the chance to change your impression of our property.Sincerely, Hotel Manager