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Opiniones sobre The Lakefront Anchorage

3.5 out of 5
The Lakefront Anchorage
4800 Spenard Road, Anchorage, AK

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 687 de 1513 opiniones" "
Evaluación: 8 - Bueno. 348 de 1513 opiniones" "
Evaluación: 6 - Aceptable. 237 de 1513 opiniones" "
Evaluación: 4 - Mediocre. 133 de 1513 opiniones" "
Evaluación: 2 - Terrible. 108 de 1513 opiniones" "

8,0/10

Limpieza

8,2/10

Personal y atención

7,8/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Arnulfo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Súper cerca del aeropuerto y la naturaleza está ahí.
Se hospedó 1 noche en febrero de 2024
Respuesta de Customer Service el 1 mar. 2024
Arnulfo, es genial saber que apreciaste la conveniente ubicación de The Lakefront Anchorage cerca del aeropuerto y su proximidad a la naturaleza. Esperamos que hayas disfrutado de la tranquilidad que ofrece. Esperamos su próxima visita.

2/10 Terrible

rolando

Viajó en grupo
No le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Mala experiencia
Habíamos pagado habitaciones con vista al lago y nos dieron solo 2 de 3 con vista parcial y hasta las 4 PM, luego las habitaciones están mal mantenidas, la Tv no funcionaba y su mueble está muy sucio, con polvo de varios días, luego quisimos comer en el restaurante y después de esperar una hora mejor nos salimos a comer a un restaurante cercano, en general muy malo el servicio del hotel.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service el 15 sept. 2023
Rolando, lamentamos que tu experiencia no haya sido la mejor, especialmente con respecto a las vistas desde las habitaciones y la limpieza. Agradecemos tus comentarios sobre el restaurante y te aseguramos que estamos trabajando para mejorar estos aspectos. Esperamos que decidas darnos una segunda oportunidad en el futuro para demostrarte nuestras mejoras.

4/10 Mediocre

Oscar

Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Disappointing
We arrived in the afternoon, after the official check-in time, and the room was not ready. We had to wait more than an hour. Few words and no apology. No details for that reason. The room is excessively expensive for the type of room it is because the appearance is very aged. The view of the lake was minimal.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Customer Service el 13 sept. 2023
Oscar, it's regrettable to hear about the wait you experienced upon check-in and the perception you had regarding value for the type of room received. Ensuring rooms are available at the designated check-in time is among our priorities, and we regret any disappointment. Similarly, we understand the importance of having accommodations that align with our guests' expectations. Hence, your points have been received and will be considered seriously for improvement. We do hope to serve you better next time. Thank you!

8/10 Bueno

Luis demetrio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
A gusto
Muy a gusto en el hotel, quizás le falta la alberca, vapor y tina de hidromasaje. Se come muy bien, el desayuno es más que suficiente
Se hospedó 1 noche en agosto de 2023
Respuesta de Customer Service el 22 ago. 2023
Luis, apreciamos sus amables palabras sobre The Lakefront Anchorage. Nos alegra saber que disfrutó de nuestra deliciosa oferta gastronómica, especialmente del desayuno. Valoramos su sugerencia de agregar una piscina, un baño de vapor y un jacuzzi. Esperamos darle la bienvenida de nuevo en el futuro.

2/10 Terrible

Juan

Viajó con su pareja
El hotel no tenia la reserva en su sistema, no nos pudimos hospedar!!
Se hospedó 1 noche en septiembre de 2022
Respuesta de Management el 3 oct. 2022
Hello Juan. Apologies for the miscommunication.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
The worst hotel in Anchorage
Se hospedó 1 noche en septiembre de 2022
Respuesta de John Bruce, General Manager el 9 sept. 2022
Thank you for your review.

4/10 Mediocre

rene

Se hospedó 1 noche en junio de 2022
Respuesta de John Bruce, General Manager el 13 jun. 2022
Thank you for your review.

4/10 Mediocre

gerardo

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en junio de 2022
Respuesta de John Bruce, General Manager el 8 jun. 2022
Thank you for your review.

10/10 Excelente

GABRIEL RAFAEL

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El Hotel es sensacional, su ubicación increíble con acceso y actividades al lago y su Personal muy atento y profesional, sobre todo en restaurante, literalmente, te conscienten
Se hospedó 1 noche en mayo de 2022
Respuesta de John Bruce, General Manager el 13 jun. 2022
Thank you for your review and we're glad you enjoyed your stay! We look forward to your future visits to Anchorage!

10/10 Excelente

Alejandro

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bien
Se hospedó 1 noche en diciembre de 2021
Respuesta de John Bruce, General Manager el 23 dic. 2021
Thank you for your review and we're glad you enjoyed your stay! We look forward to your future visits to Anchorage!

10/10 Excelente

Yurmary

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Excelente servicio
Se hospedó 5 noches en diciembre de 2021
Respuesta de John Bruce, General Manager el 15 dic. 2021
Thank you for your 5-star review!

10/10 Excelente

Leslie

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, inviting and nice staff. Food in restaurant was decent.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Kevin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel is right next to airport with beautiful lakefront dining
Se hospedó 1 noche en mayo de 2024

8/10 Bueno

Melissa

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet hotel near airport parking, convenient to almost all the things you need. It’s an older property, but it’s clean, the staff are nice, and the beds are comfy! Beautiful views of the lake from the restaurants as well! I’ve stayed several times, and I book it anytime Im in Anchorage!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 4 may. 2024
Melissa, thank you for your continuous support of The Lakefront Anchorage. It's lovely to hear that you find our location beneficial, appreciate our cleanliness, and enjoy the comfort of our beds. Our team members are delighted to receive your kind words. The stunning lake views from our restaurants indeed provide a great dining experience. Thank you for making us your preferred choice when in Anchorage; we eagerly anticipate your next visit!

2/10 Terrible

Carole

No le gustó: Personal y atención, estado de la propiedad e instalaciones
The check in wa awful. Sedgwick was rude and unprofessional. When I first called the hotel when at the airport to request a shuttle, he was short and said “ fine be at door 6 we will be there in 10 minutes” when I asked where foor 6 was he hung up. I asked an airport personnel and they told me where to go. I waited 30 minutes for a pick up. When I arrived at the hotel and approached the checkin desk, I was greeted with “welcome to the lake front hotel, give me your ID”. When I did he had a little trouble finding the reservation, once he located it he said, “oh, you booked through Expedia, I can’t check you in until 3:00pm, nothing I can do”, when I ask why, he said “you booked for arrival on MAY 1st” I said it is May 1st, he says “ no it’s the 30th, and then he caught himself and says “oh my bad”, and checks me in and is so indignant and rude it was very uncomfortable. The room he gives me is literally at the complete opposite end of the hall from the elevators, not a big deal. But the rooms tv didn’t work, the hot water for a shower never got past lukewarm and the street noise was unbelievably loud! I would never recommend this place and certainly will not stay here again
Se hospedó 1 noche en mayo de 2024
Respuesta de Customer Service el 4 may. 2024
Carole, it's disheartening to read about the issues you faced during your stay, particularly upon arrival. A seamless, friendly, and efficient check-in process is something we aim to offer all our guests, and it's clear this wasn’t the case. Additionally, having a comfortable, well-equipped room is essential. Please accept our apologies for any inconvenience with your room and the noise disturbances.We assure you that such instances are not typical at our hotel and your comments have been noted for review and action. We hope you may reconsider and provide us an opportunity to offer you a more welcoming and pleasant stay in the future.

6/10 Aceptable

Emily

Le gustó: Estado de la propiedad e instalaciones
Manager at front desk was very accommodating. Also, the server at breakfast he was very courteous
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 3 may. 2024
Emily, thank you for mentioning the hospitality and friendliness of our colleagues at The Lakefront Anchorage. It's rewarding to know you appreciated their efforts. We continually aim to improve our guest experience and your feedback will aid in that endeavor. We hope you'll consider staying with us again.

10/10 Excelente

Marie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service el 3 may. 2024
Marie, it's wonderful to see a perfect rating for The Lakefront Anchorage. Our team strives to provide exceptional service and it seems we hit the mark during your stay. We're looking forward to welcoming you back on your next visit. Safe travels until then!

6/10 Aceptable

Jennifer Irene

Se hospedó 5 noches en abril de 2024
Respuesta de Customer Service el 2 may. 2024
Jennifer, thank you for taking the time to rate your stay. We understand there might have been areas we could improve. Your feedback is valuable to us and has been noted by our colleagues. We are continually working to improve and provide a better experience, and we hope to have an opportunity to serve you better in the future.

8/10 Bueno

Sheila, Kodiak

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When we initially got there, the room they placed us in had a toilet that didn’t rocked, so the staff moved us immediately to another room. They even offered to move our things for us. I was impressed by how quickly and graciously they acted.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 4 may. 2024
Sheila, it's uplifting to hear that The Lakefront Anchorage was able to promptly rectify any inconveniences you experienced upon arrival. We appreciate your recognition of our team members' quick and gentle action. We aim to make each guest’s stay effortless and comfortable. We look forward to your return.

10/10 Excelente

Joseph

Best hotel near the airport. Good food and good service. Clean comfortable rooms.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 30 abr. 2024
Joseph, we're thrilled to hear that you enjoyed your stay at The Lakefront Anchorage. It's great to know that you found our cuisine satisfying and appreciated the cleanliness of our comfortable rooms. Thank you for the kind words about our service. We can't wait to welcome you back for another top-notch experience.

10/10 Excelente

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 1 may. 2024
Lisa, thank you for your fantastic Expedia rating of The Lakefront Anchorage. We're absolutely thrilled you had an exceptional experience with us. We look forward to your next visit, ensuring it's just as remarkable.

6/10 Aceptable

Thomas

They charged a resort fee. It was not clear when i booked the room. The health club was a joke. I'm wondering what aspect of the hotel is a resort?
Se hospedó 3 noches en abril de 2024
Respuesta de Customer Service el 30 abr. 2024
Thomas, we appreciate your feedback regarding your recent stay. We regret any confusion related to certain charges, and regarding the fitness facilities, we aim to provide a variety of amenities and facilities to cater to the diverse needs of our guests. We understand that there seems to be room for improvements. Your comments have duly been noted for further evaluation. Thank you for bringing these matters to our attention.

2/10 Terrible

Toby

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Dirty old broken property staff did what they could
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 29 abr. 2024
Toby, we comprehend your concerns about the cleanliness and maintenance of the property. It's equally important that our team members did their best under the circumstances. Your feedback is of great significance to us and we will use it to make sure all aspects of the guest experience are duly attended to in the future.

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed the night I moved back up, staff was awesome, room was comfortable, and the food from the restaurant was delicious, although I snacks at the front desk may have been a bit expensive and the floor in the hallways were a tad scruffy, overall I would recommend this place and would plan to stay here in the future again
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 28 abr. 2024
Robert, it's uplifting to read about your fantastic experience at The Lakefront Anchorage. We're thrilled our dedicated team contributed positively to your stay. Comfortable accommodations and tasty fine dining are a part of our ongoing mission. We note the issues you encountered regarding pricing and the appearance of some communal areas. Rest assured, we always aim to improve where possible. Your recommendation is highly appreciated, and we look forward to hosting you again in the future.

10/10 Excelente

Linda

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Stay there a lot and it’s great. Love the restaurant
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 24 abr. 2024
Linda, it's always a pleasure having regular guests such as you at The Lakefront Anchorage. We're delighted to hear that you enjoy our restaurant. Your continued patronage is a testament to our dedicated team members who strive to ensure our guests have a memorable experience. Thank you for acknowledging their efforts through a stellar rating and we look forward to welcoming you back soon.

2/10 Terrible

Chad

Viajó con su familia y niños pequeños
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
They will let anyone into your room. We had to call security. “Security” or a man in a sweatshirt. He came to the hallway and told the drunk people that we, and pointed to our room were complaining about the noise they were making and let them into the room they were randomly banging on WITHOUT EVEN CHECKING to see if anyone was in there or if it was there room. These people were drunk and high and had been banging on the door for 20 minutes trying to get in. Then this security guy tells them who we are and upsets them. We were terrified considering this guy let’s anyone into any room. Plus they don’t use fitted sheets. Disgusting
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 24 abr. 2024
Hello Chad,This is not our standard operating procedure, we are trained to keep all our guests and staff as safe as possible. Our security guards have protocols in place to ensure safety to all. We appreciate this feedback and apologize for any inconvenience and concern this has caused.

10/10 Excelente

Todd, New Albany

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 24 abr. 2024
Todd, it's wonderful to see your high rating of The Lakefront Anchorage! We trust you enjoyed your stay with us. We're looking forward to welcoming you back upon your next visit. Safe travels until we meet again!

2/10 Terrible

Darrel

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When checking in, we had paid for a king bed. But there were none available and ended up with 2 queens. The person checking us in was flippant, rude and frankly didnt care. Not his problem. The carpet was run down and facility needs renovating. Wont stay there again! Should take it off recommended hotels.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 22 abr. 2024
Darrel, we regret to hear about your check-in experience and apologize for any discomfort caused during your stay. It's disappointing when things don't go as planned and we assure you, such instances are not reflective of our usual standards. Your feedback about the need for updates is appreciated, and we've taken it to heart. Additionally, the behavior you described is not typical of our team members and your comments will be addressed. We hope for a chance to better serve you in the future.

8/10 Bueno

MARK

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 24 abr. 2024
Mark, it's great to see your positive rating of The Lakefront Anchorage. We're pleased you had an enjoyable experience and look forward to welcoming you back on your next visit.

8/10 Bueno

Kalia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 4 may. 2024
Kalia, it's wonderful to see your positive rating for The Lakefront Anchorage. We hope you had a memorable experience and will choose us again in the future. Your satisfaction is our greatest reward.

10/10 Excelente

Shane

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 21 abr. 2024
Thank you for the excellent rating, Shane!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Lakefront Anchorage! We look forward to hosting you again soon.

10/10 Excelente

Jessica

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super convenient as it is very close to the airport. Shuttle service provided, wish they included breakfast. Room is great for the price. Gets super hot sometimes but other than that it’s a great place. I’d recommend it.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 19 abr. 2024
Jessica, we're delighted to note your positive impression of The Lakefront Anchorage, particularly on its close proximity to the airport and value-for-money rooms. We appreciate your suggestion about including breakfast, as it helps us prioritize areas for enhancing our guest experience. It's also great to hear you found our shuttle service useful. Please be assured that our team members always strive to maintain optimal room temperature for maximum comfort. We're looking forward to welcoming you back for another excellent stay.

10/10 Excelente

Danielle N

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Lakefront was clean and quiet and staff was friendly and helpful
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 19 abr. 2024
Danielle, it's wonderful to hear that you enjoyed your stay at The Lakefront Anchorage. We're thrilled you found our hotel to be clean and peaceful, matching your expectations. Our team members strive to provide friendly and helpful service to all our guests. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay with an outstanding staff! Sasha was great at check in! Very kind and considerate even after getting Off the phone with a difficult customer!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 18 abr. 2024
Susan, we are thrilled to hear that you had an excellent stay at The Lakefront Anchorage. It is heartwarming to know that our team members like Sasha provided you with great service, which is what we continuously strive for. We are always here to greet you with kindness and consideration, no matter the circumstances. Thank you for choosing our hotel and we are eagerly awaiting your return!

8/10 Bueno

kerri

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Delbert

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Alison

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

David, Homer

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love the advance check in..really makes arriving and settling in so much easier
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 15 abr. 2024
David, we are thrilled that you found the early check-in at The Lakefront Anchorage beneficial and that it enhanced your experience with us. We remain committed to providing a seamless arrival process for our valued guests such as yourself. Thank you for your glowing review. We look forward to warmly welcoming you back again soon.

10/10 Excelente

MATT

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Princess

Le gustó: Limpieza, personal y atención, servicios
The only thing i did not like was the showering. The water took forever to heat
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 15 abr. 2024
Princess, we're thrilled to hear that your experience at The Lakefront Anchorage was generally enjoyable. We're aware that some aspects of your stay, such as the shower temperature, may not have met your expectations. We appreciate this feedback as continual improvements are essential to ensuring excellent guest experiences. We look forward to your next visit where we hope to fully exceed your expectations.

10/10 Excelente

Drew

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 3 may. 2024
Drew, thank you for choosing The Lakefront Anchorage as your choice of stay. Your high rating shows that we met your expectations and we're delighted to know this. We're looking forward to welcoming you back in the near future.

8/10 Bueno

Ashton

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Hotel room was nice, AC worked great. Shower pressure was phenomenal! Lobby was beautiful. Didn’t have time for the restaurant. One person did try to hassle us for money and weed outside while waiting on a DoorDash delivery, but I don’t blame the hotel for that. They called our room multiple times asking when we are going to check out even though we requested late check out (3pm) and was approved for it.
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 11 abr. 2024
Ashton, thank you for sharing your positive remarks regarding your stay at The Lakefront Anchorage, your comments about our delightful lobby and efficient AC are much appreciated. Our apologies for any communication mishap regarding the late check-out; we always aim to be as accommodating as possible. Please know that we will address this with our team members to enhance our guest experience. Looking forward to your next visit.

10/10 Excelente

Michelle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay!
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 10 abr. 2024
Michelle, thank you for your wonderful feedback. It's a pleasure to hear that you found The Lakefront Anchorage to be a great place to stay. We appreciate your review and look forward to hosting you again in the near future.

2/10 Terrible

Nicole

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones
There was poop in the bed. Need I say more?
Se hospedó 2 noches en abril de 2024
Respuesta de Customer Service el 10 abr. 2024
Nicole, we regret to hear that you had an unsatisfactory experience during your stay. The incident mentioned is undoubtedly not reflective of the high standards aimed for. Ensuring a clean and comfortable room is paramount to us, so please know your feedback will be shared with the appropriate teams for necessary review and action. Thank you for sharing your experience.

10/10 Excelente

Vicky, San Antonio

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our favorite lodging in anchorage near airport. Great restaurant and bar with beautiful lake view
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 9 abr. 2024
Vicky, it's wonderful to hear that you adore The Lakefront Anchorage as your preferred place to stay near the airport. We're delighted that our dining options were to your liking and that you enjoyed the superb lake vista. We look forward to welcoming you back on your next visit.

10/10 Excelente

Delbert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 9 abr. 2024
Delbert, thank you for your high rating of The Lakefront Anchorage. It's great to hear that you had an enjoyable stay with us. We hope to welcome you back in the near future.

10/10 Excelente

Donna

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent
Se hospedó 1 noche en abril de 2024
Respuesta de Customer Service el 6 abr. 2024
Donna, thank you for sharing your positive feedback! The Lakefront Anchorage team is thrilled to know that your stay was excellent. We hope to have the opportunity to welcome you back again in the future.

10/10 Excelente

Marybeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast and location were great
Se hospedó 3 noches en marzo de 2024
Respuesta de Customer Service el 3 abr. 2024
Marybeth, thank you for sharing your satisfying experience at The Lakefront Anchorage. We're delighted to hear you enjoyed our breakfast selection and convenient location. We strive to deliver the best to our guests, and your feedback validates our efforts. We're looking forward to welcoming you back soon.

10/10 Excelente

GARY

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like the lake, this is a great spot for lay over to charters. Will use again.
Se hospedó 1 noche en enero de 2024
Respuesta de Customer Service el 2 abr. 2024
Gary, it's delightful to hear you enjoyed the lake and found The Lakefront Anchorage to be an ideal spot for layovers to charters. We appreciate your kind words and look forward to welcoming you back for your next visit. Safe travels until then!

8/10 Bueno

Dean

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The heater was very loud each time it started up, waking me several times each night. The bathroom door would not stay closed. (Sliding door would continually slide open)
Se hospedó 5 noches en marzo de 2024
Respuesta de Customer Service el 1 abr. 2024
Dean, we appreciate you taking the time to share your experiences at The Lakefront Anchorage. It's disappointing to hear that your room's heating system and bathroom door caused some disturbance during your stay. Please rest assured that we take such matters seriously and are looking into it. We hope to offer you a more peaceful and comfortable experience in the future.